Hampton Inn & Suites Nashville-Green Hills

Hotels
•
Hampton Inn
9.4 (277 reviews)
2324 Crestmoor Road , Nashville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Convenient location
Cons:
Dated bathrooms
Coffee machines not effective
Minor noise issues

Categories

Cleanliness
9.3
Multiple mentions of cleanliness and satisfaction regarding the rooms, though some references to dated bathrooms suggest room for improvement.
Service
9.8
Consistently praised for helpful, friendly staff and exceptional service.
Location
9.7
Frequently noted as a strong point, with convenient access to dining and shopping options.
Room Quality
9.3
Commented on for comfort and spaciousness, though some concerns about being dated.
Amenities
8.8
Overall positive reception, but mentioned issues with coffee machines and a lack of in-room safes.
Value for Money
9.3
General sentiment indicates good value, supported by positive experiences across reviews.
Food and Beverage
9.3
Multiple positive comments about breakfast options and quality.
Overall Experience
9.7
Overall sentiment is very positive, with numerous reviewers indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:52

Property Description

Convenient Location

Adjacent to the Mall of Green Hills and a short drive from downtown Nashville, the Hampton Inn and Suites Nashville-Green Hills offers easy access to popular attractions.

Comfortable Accommodations

Guests can enjoy relaxing in comfortable Cloud Nine beds and make use of free high-speed internet access during their stay.

On-Site Amenities

The hotel features an on-site fitness center and a swimming pool for guests to unwind and stay active during their visit.

Book your stay at the Hampton Inn and Suites Nashville-Green Hills for a convenient and comfortable experience!

Important information:

Please note the seasonal pool is open from approximately Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 277 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.7
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.7
A
Abraham • solo_traveller • us
7
Decent given the circumstances
Pros:

Breakfast was fine. Bed was very comfortable and thr bathroom was super clean.

Cons:

Wi-fi was down.

2026-01-29 • via Nuitee
K
Karen • solo_traveller • us
10
2026-01-20 • via Nuitee
K
Katherine • couple • us
10
Really nice rooms and Randy was really nice.
Pros:

The breakfast was good. HOT..

Cons:

I heard drills and hammer and some other sound

2026-01-20 • via Nuitee
D
David • couple • us
10
I’ll be back. Like the location with good restaurants nearby.
Pros:

Adequate breakfast. Hard boiled eggs too difficult to peel.

Cons:

Friendly personable staff.

2026-01-20 • via Nuitee
M
Michell • family_with_children • us
10
Perfect
Pros:

Clean

Cons:

Nothing

2026-01-19 • via Nuitee
J
John • couple • us
10
2026-01-07 • via Nuitee
D
Dora • family_with_children • us
10
Pros:

The staff was very pleasant and helpful. Breakfast was excellent and different each of the mornings from the 2 nights we stayed. Hot coffee, tea and hot chocolate available at all times. Felt very safe parked here as staff was very aware of their property and its surroundings. You can walk to the mall, movies and many restaurants, as well as close to Downtown Nashville!

2026-01-05 • via Nuitee
A
Antonio • family_with_children • br
8
Bom custo-beneficio, local tranquilo, ótimos funcionários
Pros:

Funcionários atenciosos, quarto confortável, boa ducha, muito limpo.. Bom cafe da manhã.

Cons:

O local é bom, tranquilo, mas nao é perto do centro. Trânsito para chegar e sair.

2026-01-04 • via Nuitee
D
DJ Christian • couple • us
10
Excellent stay. Super clean. Zero riff-raff. Exceeded my expectations.
Pros:

Helpful friendly staff

2025-12-29 • via Nuitee
M
Mary • couple • us
10
Excellent as always.
Pros:

Location, staff and guests.

Cons:

My pillow could have been more comfortable.

2025-12-17 • via Nuitee
B
Barron • couple • us
10
Pros:

Excellent breakfast

2025-12-15 • via Nuitee
K
Kristi • solo_traveller • us
10
2025-12-08 • via Nuitee
K
Kim • couple • us
9
2025-12-07 • via Nuitee
R
Ron • couple • us
10
Will definitely return.
Pros:

Clean.
Very good location.
Spacious, well equipped, comfortable suite.
Comfortable bedding
Quiet

Cons:

Small, dated bathroom

2025-12-02 • via Nuitee
K
Katherine • family_with_children • us
10
Pros:

Breakfast was exceptional - many choices and friendly staff. Comfortable beds, clean room, perfect location.

2025-11-23 • via Nuitee
B
Brandon • solo_traveller • us
8
2025-11-16 • via Nuitee
M
Margaret • couple • gb
10
Comfortable, clean and friendly.
Pros:

Position, friendly and helpful staff and comfortable room.

2025-11-13 • via Nuitee
C
Christopher • family_with_children • us
8
2025-11-10 • via Nuitee
T
Toni • solo_traveller • us
10
The best staff!
2025-11-06 • via Nuitee
R
Ron • couple • us
10
2025-11-05 • via Nuitee