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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Meeting/banquet facilities
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Dry cleaning
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Daily housekeeping
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Concierge service
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Staff adhere to local safety protocols
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Cashless payment available
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Invoice provided
Review Highlights
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Property Description
Luxurious Boutique Hotel in Vienna's City Centre
Historic Elegance: Step into a sophisticated blend of historic charm and modern luxury at the K+K Palais Hotel. Housed in Emperor Francis Joseph’s former city residence, the hotel offers stylish accommodations with fully air-conditioned rooms.
State-of-the-Art Amenities: Enjoy the seamless fusion of comfort and convenience with state-of-the-art amenities at the Palais Hotel. From free WiFi throughout the property to the attentive service of the dedicated staff, every detail is designed to enhance your stay.
Prime Location: Discover the best of Vienna with ease, thanks to the hotel's prime location near St Stephen's Cathedral and major transport links. Immerse yourself in the city's culture, shopping, and entertainment, all just steps away from this elegant retreat.
Experience luxury and convenience at the K+K Palais Hotel - book your stay now for an unforgettable Vienna getaway.
Please note that for security reasons, the name of the cardholder must correspond to the name of the traveler. You will be asked at check-in to present the payment card used during the booking process.
Please note that if more than 5 rooms are booked, different policies and additional supplements may apply.
Please note that this is a nonsmoking hotel. A fine of EUR 300 will be charged to guests smoking in the hotel. Also note that a cleaning fee of EUR 100 will be charged if the room is left in a dirty state.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Spacious room, high ceilings, friendly staff, located in the center of the city. Definitely recommend.
Breakfast was good, but not much to choose from.
Cleanliness, central location, friendly and extremely helpful staff, comfortable rooms
Nothing, we loved the hotel
Great location for our first time in Vienna, fantastic staff especially Jesus in reception! The staff always had time for a chat with us and help us with directions. Also a fabulous breakfast every morning.
Nothing
The hotel is very new but has a very regal feel. The staff could not be more pleasant, helpful and accommodation. I cannot fault this hotel and would recommend it above any other I have stayed at in Vienna. There is a small fitness room, a refresh room if you need to change pre or post check in/out, and a very well stocked bar!
There is nothing I didnt like.
The hotel was really great. Room, bed, bathroom, breakfast, bar, staff, location. We really enjoyed our stay and would definitely go back there.
Everything was exceptional!
Todo es excepcional! la amabilidad del personal es insuperable. El desayuno es muy completo y excelentemente servido. Las habitaciones son absolutamente confortables.
No hay nada que no me haya gustado
Locations is great, the room is really cute and comfortable, wonderful hotel amenities, the smell is lovely. We love everything in the hotel, including the lady in the night shift was very kind and patience with us during the check in process.
Hotel staffs don’t seem to be professional while the property seems to be luxury and marked at 4 stars?
Firstly, Since there was a day we didn’t asked to clean our room, I went down in the morning to ask for just 2 bottles of waters. She gave me one bottle 750 ml, and she mentioned that Vienna tap water is drinkable (no problem, thank you, I acknowledged). However, just to give what the customer asked for, should not be a big deal, no conversation needed. Just 2 bottles of water that should be provided when the room was not made.
The conversations by her made a lot with “No, & But” in the sentence, doesn’t seem positive and willing to help. Feeling more resistant and rejection.
Secondly, we checked out and we got a key for refreshment room, we thought we can go when we want. So we were waiting in the hotel lounge almost all the time. In a while, the same lady staff came to asked when we will use the room. (She mentioned we have only 45 mins to use the room, and we need to let her know before we use it) At the end, we used for just 10 mins.
We don’t like it, since the timing info was not provided before, and we felt we got checked by her if we would do something strange in that refreshment room.
Third, while we were waiting our taxi in the lounge. There was a friendly man staff, asked if we are ok, if we need some water. We said well, maybe just a still water. At the end, we didn’t get anything. This is okay, just a water, we can buy, not a big deal at all. However, the comment is that. If you cannot provide, please do not offer. It’s better just to greets and go. This made you guys look really unprofessional.
Personnel très accueillant et agréable.
La climatisation un peu trop bruyante.
Small hotel with friendly staff. Room was lovely. Breakfast healthy & varied. Ten minute walk from St Stephensplatz.
No English Breakfast tea, only Earl Grey.
Clean, quiet and very close to historical centre.
Mooi hotel, rustige omgeving, maar veel restaurants en cafes in de buurt. Centrum op loopafstand.
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