Crystal Inn Hotel & Suites - Midvalley

Hotels
9 (1859 reviews)
818 East Winchester , Salt Lake City , US
+1 801-685-9300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Noise from the surroundings
Some amenities unavailable

Categories

Cleanliness
8
Several guests mentioned cleanliness issues, including musty smells and a urine odor.
Service
9.5
Guests generally found the staff to be friendly and helpful.
Location
9.5
The location was frequently praised for convenience.
Room Quality
9
Rooms were mostly described as spacious and comfortable.
Amenities
8.5
Amenities like the breakfast and swimming pool received positive remarks.
Value for Money
9.5
Many guests felt it was good value for the price paid.
Food and Beverage
9
Breakfast was well received, considered a highlight.
Overall Experience
9
General consensus was that most guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:57

Property Description

Convenient Location near Fashion Place Mall

Indoor Pool and Daily Breakfast Buffet

Business Center and Fitness Room

Experience comfort and convenience at Crystal Inn Hotel & Suites – Midvalley, located just 1 mile from Fashion Place Mall. Unwind in the indoor pool, enjoy a delicious breakfast at the daily buffet, and stay connected with free Wi-Fi in every room. Need to catch up on work? Head to the business center or squeeze in a workout at the fitness room. With local restaurant delivery service and attractions like Wheeler Historic Farm nearby, your stay promises both relaxation and adventure. Book now to make the most of your trip to Midvalley!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Guest Reviews

9
Based on 1859 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
J
Jeffrey • family_with_children • ca
10
Very nice place to stay. We will be back.
Pros:

Breakfast was great.

2026-10-28 • via Nuitee
Y
YS • couple • cn
8
it was good hotel to stay.
Pros:

location was convenient for my next day travel. Room was clean and comfortable.

Cons:

N/A

2026-10-26 • via Nuitee
G
Gary • couple • us
5
Not as pleasant of an experience as our many past experiences, we may consider another hotel.
Pros:

Nice hot breakfast. Plenty of protein. Location is close to family. Greeted by a very nice and friendly lady at check-in. The hotel is quiet and clean.

Cons:

The king bed in room 416 was sunken in.
The hot water on the 4th floor was COLD! The next morning we let it run for 10 minutes before it turned hot enough to shower. That was ridiculous for your hotel.
Secondly, we asked at the desk for clean towels to be delivered to our room. Upon returning late in the evening, that request was not met. I went back down to the desk and politely explained our earlier request and asked for fresh towels. There was no apology, just "How many".
The elevator was not working so I had to carry luggage down the stairs. It was promptly repaired but not before I had carried our bags down. I am 75 years old so it was a challenge for me.
We have stayed at your location a dozen times. This was a major disappointment.

2026-10-26 • via Nuitee
A
Ayelet • solo_traveller • il
7
Nice
Pros:

The staff was perfect!!

Cons:

Laundry machine and dryer. If not necessary I offer you not to use.

2026-10-23 • via Nuitee
C
Coralie • family_with_children • fr
9
Pros:

Chambre impeccable, literie confortable, sauna...
Parfait

Cons:

Rien

2026-10-23 • via Nuitee
A
Allan • couple • us
9
2026-10-18 • via Nuitee
A
AvihuR • family_with_children • il
10
A great hotel on the way...
Pros:

Nice hotel, clean rooms, comfortable beds, breakfast was okay; there’s also a pool and a Jacuzzi, but we didn’t get a chance to use them.

2026-10-17 • via Nuitee
C
Carolyn • couple • us
10
2026-10-16 • via Nuitee
I
Ivan Martin Gonzalez • couple • es
7
Pros:

Sitio tranquilo con muy buen desayuno.

2026-10-16 • via Nuitee
N
Nicolas • family_with_children • fr
8
2026-10-14 • via Nuitee
A
Ana • couple • es
10
2026-10-14 • via Nuitee
S
skywalker • solo_traveller • cn
9
Pros:

员工热情，停车方便，早餐好

Cons:

有点吵

2026-10-14 • via Nuitee
L
Lynelle • couple • us
10
2026-10-13 • via Nuitee
H
Hang • extended_group • cn
10
2026-10-13 • via Nuitee
M
Marta • couple • es
8
estupendo
Pros:

Todo estuvo genial
El desayuno es bueno
La habitación amplia

Cons:

No me devolvieron el depósito hasta 3 semanas después.

2026-10-13 • via Nuitee
E
Erin • couple • us
9
Dr appointments
Pros:

Location cleanses and the pool area is nice and clean

Cons:

Nothing

2026-10-13 • via Nuitee
D
Diane • solo_traveller • us
8
2026-10-12 • via Nuitee
T
Tiffany • solo_traveller • us
4
2026-10-11 • via Nuitee
H
Hong Thanh • couple • de
8
Gute Lage, sauberes Zimmer
Pros:

Gute Lage, sehr großes und sauberes Zimmer. Gute Verbindung zum SLA.

Cons:

Beim Frühstück gibt es richtige Teller, aber leider nur Plastikbesteck.

2026-10-09 • via Nuitee
C
Christophe • solo_traveller • fr
8
Grand hôtel bruyant
Pros:

Grand hôtel, 4 étages, grande chambre confortable.
Bon petit déjeuner
Rapport qualité prix ok.

Cons:

Hôtel impersonnel,
Assez bruyant a cause de l'autoroute

2026-10-09 • via Nuitee