Hotel Chelsea

Hotels
7.5 (548 reviews)
944 Washington Ave , Miami Beach , US
+1 (305) 534-4069
[email protected]

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Children allowed
Pets allowed

Facilities

Free WiFi
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent central location near Ocean Drive and transport
Comfortable, spacious rooms with good beds and views
Friendly/helpful staff in many reports
Access to a pleasant off-site pool
Good restaurant/dinner quality
Perceived good value for money
Cons:
Serious cleanliness problems reported (insects, worms in bedding) by at least one guest
Breakfast and some amenities are off-site (inconvenient for some guests)
Noisy/old air conditioning in some rooms and corridor/step creaks
Unpleasant damp/odour reported in some rooms/corridors
Carpeted corridors noted as dirty or worn
Inconsistent friendliness/ responsiveness from staff in a few reports

Categories

Cleanliness
2.5
Multiple guests report serious cleanliness issues (cockroaches, worms in bedding in one report) and recurring unpleasant damp/odor and dirty corridor carpets.
Service
9
Mostly praised as kind and helpful in several reviews ('staff au top', 'personale gentile'), though a few guests noted a lack of warmth or responsiveness in specific incidents.
Location
9.5
Repeatedly cited as excellent — central, steps from Ocean Drive and close to shops/transport; clear strong point of the property.
Room Quality
8
Rooms described as spacious and comfortable with good beds and views, but some wear (older design), noisy AC and occasional corridor noise for certain rooms.
Amenities
7
Access to a pleasant off-site pool and basic in-room amenities (wardrobe, iron), but key amenities like breakfast and pool are located at another building and some facilities (AC, corridor carpets) show age.
Value for Money
8.5
Several guests explicitly note good value for price; positives in location and comfortable rooms support a strong value perception despite some service/cleanliness issues.
Food and Beverage
8
Dinner at the on-site/attached restaurant received praise; breakfast quality is fine but is served off-site which some guests found inconvenient.
Overall Experience
7.5
Mixed but generally positive stay driven by location, room comfort and good food; severely negative cleanliness incidents and some inconveniences (off-site breakfast, noise) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-14 02:43

Property Description

The Hotel Chelsea in Miami Beach is a 1936 luxury Art Deco gem that sits in the center of it all on Washington Avenue. Enjoy the South Beach scenery from our patio while you have drinks from the bar, or a bite to eat from our restaurant. If you want to bathe in the Miami sun, we are just two short blocks from Ocean Drive and the sands of the beach. For all your nightlife needs, the Chelsea is a short walk up or down the street from most South Beach nightclubs.

Important information:

Children aged under 11 years can stay free of charge when using existing beds.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests need to provide a valid government-issued ID at check-in.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of USD 250.

Please note that pets will incur an additional charge of USD 250 per pet.

Please note that the property can only accommodate pets with a maximum weight of 25 lbs or less.

Please note that pets must be kept on a lead. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Infant Policies

    Children aged under 11 years can stay free of charge when using existing beds.

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 548 reviews
Cleanliness: 2.5
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.5
S
Soukaina • family_with_children • ca
1
2026-10-24 • via Nuitee
E
EMILIANO ABEL • extended_group • ar
8
Buenas habitaciones, deberian dar el desayuno en el hotel.
Pros:

La habitación estaba muy buena, una cama grande y el aire siempre prendido.

Cons:

Enterarme que el desayuno del hotel lo daban en otro hotel a 20 min caminando

2026-10-21 • via Nuitee
H
Hannah • couple • us
6
2026-10-13 • via Nuitee
P
Pier • family_with_children • cl
9
Muy buena ubicacion
Pros:

La ubicacion muy buena , agregaria en precio desayuno

Cons:

No hay donde dejar maletas

2026-09-19 • via Nuitee
T
Timothy • couple • us
8
2026-09-19 • via Nuitee
G
Gabriela Antezana • solo_traveller • br
10
Pros:

O quarto era bom.

2026-09-14 • via Nuitee
J
jonny • couple • it
1
Pessimo. Staff ok
Pros:

Lo staff gentile e la posizione

Cons:

Abbiamo trovato scarafaggi nella struttura. Tornati in hotel la sera, abbiamo trovato vermi nel letto e nel cuscino. Siamo scappati e cambiato hotel immediatamente. Abbiamo contattato booking per un rimborso e nessun risposta. Idem i gestori della struttura. Nessuna risposta. Siamo rimasti sconvolti

2026-09-09 • via Nuitee
S
Sylvie • solo_traveller • ch
9
Pros:

Tout était au top.

2026-09-07 • via Nuitee
M
Mohamed Abdelfattah • solo_traveller • eg
8
2026-09-05 • via Nuitee
F
Francesca • couple • it
8
Pros:

La posizione. Ma anche la cena al ristorante è stata molto buona

Cons:

Ci è capitata la camera più vicina all’ingresso ed essendo l’hotel annesso al bar/ristorante Havana la sera c’è stato un po’ di rumore fino a tardi

2026-08-29 • via Nuitee
K
Krisztina • couple • hu
8
2026-08-28 • via Nuitee
K
Krisztina • couple • hu
7
Összességében ár értek arányban nagyon jó hotel, közel van minden, de egy picit régi a dizájn és ráférne egy felújítás.
Pros:

Nagyon jó helyen van, közel az óceán, az Ocean Drive nyüzsgő éttermei is pár lépésre vannak, de mégis csendesebb. A sarkon van egy 7Eleven bolt, ahol finom a kávé, kellemes a zene a hotel aljában levő kubai étteremben. Tágas kényelmes a szoba, jó volt a kilátás a pálmafákra. A fürdőszoba is tágas és nagyon finom a narancsos tusfürdő. Van külön gardrób szoba is vasalóval. Kedves a személyzet, mindig van jeges víz a hallban.

Cons:

Zajos a légkondicionáló és nehéz beállítani, valószínűleg nagyon régi. Nyikorog a folyosó padló és a lépcső is, ami behallatszik a szobába. Legalábbis abba a szobába, ami a lépcső mellett van. A fürdőszobában nincs akasztó a törülközőknek.
A reggeli nagyon távol van, de ingyenes busz visz oda (Miami Beach Trolley), kb 10 perc az út. És abban a másik hotelban van a medence is, ami nagyon kellemes, de nem feszített a víztükör.
Vigyázni kell, mert a foglalásnál nem mindig van hozzá reggeli, mi kétszer voltunk és valahogy elnéztem, másodjára nem volt hozzá reggeli és nem lehet utólag befizetni.

2026-08-28 • via Nuitee
M
Menyhárd • couple • hu
5
Pros:

Közel volt mindenhez.

Cons:

A személyzet teszi ugyan a dolgát, de nem lehetett érezni a kedvességet, vendégszeretetet. Napközbeni jövés menésnél köszönni sem tudtak. 😕
Reggelit kaptunk ugyan, de nem a saját éttermükben, hanem tőlük kb. 25 perc gyaloglásra (ami azért elég messze van) egy másik étteremben, így csak egyszer mentünk el.

2026-08-24 • via Nuitee
S
Sherwyn • family_with_children • gy
8
2026-08-21 • via Nuitee
E
Elisa • couple • it
7
Soggiorno piacevole e comodo
Pros:

Ottima posizione a pochi passi dalla fermata dei bus principali , in zona centrale vicino alla famosa Ocean Drive. Hotel molto comodo

Cons:

Unica pecca la colazione inclusa disponibile in una struttura a 1,5 km. Colazione comunque ottima e a buffet

2026-08-16 • via Nuitee
K
Kelly • couple • fr
10
On a passé un excellent séjour ! L’hôtel est très bien placé, le personnel est au top. Je recommande cet hôtel pour déco
Pros:

L’emplacement était parfait !

Cons:

Le petit déjeuné qui n’est pas à l’hôtel même, il faut prendre la voiture pour y aller

2026-08-11 • via Nuitee
M
Marco • family_with_children • it
9
Perfetto per stop&go a Miami beach
Pros:

Posizione centrale

Cons:

Nulla, ma da sapere che la colazione è inclusa ma presso altra struttura Maxime in Ocean Drive (20min a piedi o 5 in auto)

2026-08-06 • via Nuitee
T
Titas • couple • lt
7
2026-08-03 • via Nuitee
P
Pascal • couple • us
9
2026-08-02 • via Nuitee
P
Pascal • couple • us
10
2026-08-02 • via Nuitee