JetPark Auckland Airport Hotel

Hotels
8.5 (6671 reviews)
63 Westney Road Mangere , Auckland , nz

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good food
Cons:
Cleanliness issues
Basic breakfast

Categories

Cleanliness
7.21
There were mentions of issues like damp smells and blocked drains in some rooms.
Service
9.18
Staff were described as friendly and helpful across multiple reviews.
Location
9.22
Conveniently located near the airport with a free shuttle service.
Room Quality
8.17
Rooms were generally comfortable and spacious, with some issues noted.
Amenities
8.7
Amenities like the gym and pool were appreciated, though some found it lacking.
Value for Money
8.16
Perceived value was good, but some guests mentioned expectations not being met.
Food and Beverage
8.71
Food at the restaurant was mentioned positively, but breakfast was noted as basic.
Overall Experience
8.68
Overall satisfaction was high despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:30

Property Description

Convenient Location Near Auckland Airport

Luxurious Rooms and Amenities

Dining Options and Entertainment

Book your stay at JetPark Auckland Airport Hotel now to experience convenience, luxury, and entertainment all in one place!

Important information:

Please note that children aged from 0 to 5 years old can have breakfast for free when dining with an adult. Children aged from 6 to 12 years old will incur an additional charge of NZD 17 per child when dining with an adult.

Please note that there is a 2% charge when you pay with a credit card or Paywave transactions.

"4 + rooms - different terms & conditions will apply - please contact hotel directly."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for NZD 45 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 6671 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
N
Neil • couple • au
9
2026-02-14 • via Nuitee
J
Jean • extended_group • au
9
Convenient Airport Hotel with free shuttle bus service
Pros:

We liked the location of this hotel and the fact that they had a free airport shuttle bus available. Our flight arrived in Auckland at 11;00pm and after collecting our luggage and going through immigration and customs it was about midnight when we reached the hotel. We also used the shuttle bus to return to the airport the next morning to pick up our hire car. The staff at reception were friendly and helpful and our room was comfortable. We didn't use any other hotel facilities so can't comment on those.

2026-02-14 • via Nuitee
M
Marie-Charlotte • couple • fr
9
Pros:

The hotel staff was welcoming and even took us from the hotel to our car rental agency very kindly.

2026-02-14 • via Nuitee
C
Carole • couple • nz
8
2026-02-14 • via Nuitee
M
MICHAEL • couple • nz
9
Pros:

Staff friendy

2026-02-14 • via Nuitee
A
Aurelie • family_with_children • fr
10
2026-02-14 • via Nuitee
S
Saahil • family_with_children • au
1
Pros:

Close to airport and offer free shuttle

Cons:

Aircon was not working and we requested staff to fix it but were told nothing can be done. Such a bad expereince

2026-02-14 • via Nuitee
S
Simon • couple • gb
8
Good stopover hotel for the airport
Pros:

A good value hotel, reasonably close to the airport.

Cons:

The complimentary shuttle bus was a failure. One failed to turn up and the next one was full!! Ended up taking an UBER which we would have done in the first place had we known how unreliable it was.

2026-02-13 • via Nuitee
K
Karen Retief • couple • nz
10
Pros:

Easy access, clean,shuttle, quiet sleep. Very convenient for early morning flight.

Cons:

Na

2026-02-13 • via Nuitee
G
Geoff • solo_traveller • gb
10
Good place to stay for the Airport
Pros:

Location, shuttle bus

Cons:

Not enough wardrobe space

2026-02-13 • via Nuitee
N
Nathan • solo_traveller • nz
10
2026-02-13 • via Nuitee
N
Ngaire • solo_traveller • nz
8
Perfect space, and amenities for my needs
Pros:

Staff friendly

Cons:

Na

2026-02-13 • via Nuitee
A
Amanda • couple • nz
9
Pros:

Being upgraded

Cons:

No little freezer in fridge

2026-02-13 • via Nuitee
K
Katrina • family_with_children • nz
10
Close to the airport & a great motel
Pros:

Arrived on a very late flight & their bus driver helped us with our many bags. Room was very clean and bed comfortable. A lovely hotel

2026-02-13 • via Nuitee
E
Elaine • couple • gb
9
2026-02-13 • via Nuitee
A
Angela • couple • nz
9
Pros:

Great hotel very clean and tidy

2026-02-12 • via Nuitee
J
Julie • family_with_children • au
10
Great buffet breakfast!
2026-02-12 • via Nuitee
J
Jutta • couple • de
7
2026-02-12 • via Nuitee
S
Stephen • solo_traveller • au
9
2026-02-12 • via Nuitee
S
Stephen • couple • se
10
Great staff clean room super breakfast with free transfers to and from airport.
Pros:

Close to the airport with free bus to and from hotel. The staff were excellent and very helpful. Great breakfast and fast free internet excellent value for money.

Cons:

All was good.

2026-02-11 • via Nuitee