JetPark Auckland Airport Hotel

Hotels
8.5 (7835 reviews)
63 Westney Road Mangere , Auckland , nz
+64 9 275 4100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good food
Cons:
Cleanliness issues
Basic breakfast

Categories

Cleanliness
7.21
There were mentions of issues like damp smells and blocked drains in some rooms.
Service
9.18
Staff were described as friendly and helpful across multiple reviews.
Location
9.22
Conveniently located near the airport with a free shuttle service.
Room Quality
8.17
Rooms were generally comfortable and spacious, with some issues noted.
Amenities
8.7
Amenities like the gym and pool were appreciated, though some found it lacking.
Value for Money
8.16
Perceived value was good, but some guests mentioned expectations not being met.
Food and Beverage
8.71
Food at the restaurant was mentioned positively, but breakfast was noted as basic.
Overall Experience
8.68
Overall satisfaction was high despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:30

Property Description

Convenient Location Near Auckland Airport

Luxurious Rooms and Amenities

Dining Options and Entertainment

Book your stay at JetPark Auckland Airport Hotel now to experience convenience, luxury, and entertainment all in one place!

Important information:

Please note that children aged from 0 to 5 years old can have breakfast for free when dining with an adult. Children aged from 6 to 12 years old will incur an additional charge of NZD 17 per child when dining with an adult.

Please note that there is a 2% charge when you pay with a credit card or Paywave transactions.

"4 + rooms - different terms & conditions will apply - please contact hotel directly."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for NZD 45 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 7835 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
J
Jasmine • solo_traveller • nz
10
100% recommend for families
Pros:

Staff lovely. Very fast, accommodating and friendly!! Nothing a issue. Very good at their jobs. Will definitely be staying again!

2026-08-08 • via Nuitee
E
Elmer • extended_group • us
10
2026-08-08 • via Nuitee
D
david • couple • nz
8
Good hotel for short stay shuttle not available on all yellow buses
Pros:

Room was warm and comfortable bed

Cons:

The carpet needs a clean the shuttle to the hotel took 40 min waiting in the cold night air it was the 4th yellow bus to come as the others didn’t go past jet park it would be better to be upfront about the wait time then customers could decide if it’s worth waiting for the shuttle

2026-08-08 • via Nuitee
C
chevrier • couple • pf
10
Agréable
2026-08-08 • via Nuitee
G
gerrard • family_with_children • nz
8
Great breakfast, handy to mt smart stadium, free shuttle to and from airport
2026-08-08 • via Nuitee
A
Andrea • extended_group • nz
10
2026-08-08 • via Nuitee
S
Shamsa • solo_traveller • om
8
Pros:

Close proximity to the airport , 24 hrs front disk, free shuttle to and from the airport , no bonds required ,easy check in /out

Cons:

Small room , overpriced

2026-08-08 • via Nuitee
S
shamamu • solo_traveller • nz
7
2026-08-08 • via Nuitee
D
Debbie • solo_traveller • nz
10
2026-08-07 • via Nuitee
S
Suz • solo_traveller • nz
8
Convenient & comfortable
Pros:

It’s handy as meetings are held onsite as well

Cons:

N/a

2026-08-07 • via Nuitee
E
Emmanouil • solo_traveller • gr
8
2026-08-07 • via Nuitee
R
Racheal • family_with_children • nz
10
Awesome open areas and family friendly areas. Also, the beds were super comfortable.
Pros:

Awesome open areas and family friendly areas. Also, the beds were super comfortable.

2026-08-07 • via Nuitee
B
Brett • family_with_children • nz
10
A really great stay in a Clean, comfortable, spacious, great bathroom and kitchenette amenities, handy free shuttle to t
Pros:

Clean, comfortable, spacious, great bathroom and kitchenette amenities, handy free shuttle to the airport.

2026-08-07 • via Nuitee
L
Lynette • couple • nz
10
2026-08-07 • via Nuitee
K
Karen • couple • gb
9
2026-08-07 • via Nuitee
R
regan • solo_traveller • au
10
Very good stayed , loved it.
Pros:

Didn't have breakfast but I did have an excellent dinner

2026-08-06 • via Nuitee
A
Ann • couple • nz
10
We would definitely stay again and highly recommend this hotel
Pros:

Very comfortable and great size rooms and handy to the Auckland airport

Cons:

Nothing

2026-08-06 • via Nuitee
S
Shannon • solo_traveller • gb
8
Pros:

Very close to the Airport and shops for last min items etc. Staff were brilliant and when we found the remote for the TV wasn't working, a quick call to reception had it sorted in 10 mins!

Cons:

Nothing really, room was sufficient albeit quite tight for 4 people with suitcases but comfortable!

2026-08-06 • via Nuitee
C
Col and Kim • couple • nz
10
Perfect
Pros:

We always stay at Jet park this is a great first or last stop on our trips. It’s easy and close to the airport. The property is well maintained the staff are amazing and so helpful the restaurant is excellent

Cons:

Nothing

2026-08-06 • via Nuitee
L
Lisa • solo_traveller • au
4
Pros:

The meal at the restaurant was excellent, well cooked, tasty. The staff were all lovely and very helpful

Cons:

The room was dated. The bathroom was dirty and smelt very damp

2026-08-05 • via Nuitee