Facilities

Meeting rooms
Full-service spa
Fireplace in lobby
Health club
Area rugs in public areas
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Courteous staff
Great location
Pleasant breakfast
Cons:
Cleanliness issues
Poor room condition
Unprofessional management

Categories

Cleanliness
7
Multiple mentions of outdated furniture and cleanliness issues, particularly with the leaking radiator and the overall room state.
Service
10
Most reviews highlight courteous and attentive staff, though some complaints about management's attitude were noted.
Location
10
Guests praised the hotel's proximity to attractions like Prague Castle and other scenic routes.
Room Quality
8
Some reviews describe the room condition as outdated and uncomfortable, particularly the mattress and overall furnishings.
Amenities
9.5
Amenities were generally described as good, though some updates are needed; breakfast was appreciated.
Value for Money
9
Mixed feedback suggests that the hotel may be overpriced for the quality provided, particularly in light of major issues.
Food and Beverage
9.5
Breakfast received praise for variety and quality, although some reviews noted limitations.
Overall Experience
9
A blend of positive experiences overshadowed by significant issues during some stays; overall expectations not met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:28

Property Description

Experience a blend of luxury and charm at Hotel Savoy, your oasis in the heart of Prague.

Relax and Rejuvenate
Pamper yourself at our exquisite spa, where soothing massages await to melt your stress away.

Modern Comforts
Enjoy complimentary wired and wireless internet access, flat-screen televisions, and minibars in each of our 65 stylishly designed guestrooms, ensuring you feel right at home.

Event & Dining Options
Indulge in a delightful buffet breakfast each morning and explore our versatile conference space, perfect for both intimate gatherings and larger events.

Embark on an unforgettable stay at Hotel Savoy and make your reservation today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 133 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
?
?? • family
8
Pros:

About a 10-minute walk to Prague Castle, good accessibility.
Facilities a bit old. Reception desk doubles as a bar counter with alcohol on display — a bit confusing at first arrival.
No parking for hybrid cars. Large paid parking lot about 15 minutes away on foot. Not too inconvenient, but arriving at night required a 30-minute round trip after check-in.
Street parking nearby, but shared with resident zones — caution needed.

2025-10-12 • via Nuitee
C
Craig • partner
10
Pros:

Great location, just out of town but tram line right outside the hotel to take you to all the right spots. Lovely clean and tidy hotel with nice staff

2025-10-06 • via Nuitee
C
carrie • friends
10
Pros:

Helpful staff, lovely room and bath. Close to the monastery and shops, cafes and restaurants. The tram stops right across the street for easy access to all other attractions in town.

2025-10-04 • via Nuitee
E
Elamana
10
Pros:

Thoroughly enjoyed our stay. Keep up the good work!

2025-10-01 • via Nuitee
R
Raymond
10
Super clean
Pros:

Very clean highly recommend

2025-09-30 • via Nuitee
R
Roger Xavier
10
Pros:

Love the hotel, because the staff werr incredibly courteous and attentive. Highly Recommend

2025-09-28 • via Nuitee
R
Roger Xavier
10
Wonderful Stay, Highly recommend
Pros:

We had a wonderful stay. From the time of booking until checkout nothing but courteous staff. The breakfast was was nice and filling. A lot to choose from, and the breakfast staff was super friendly.

2025-09-26 • via Nuitee
A
Aloisio
10
Pros:

Great place

2025-09-26 • via Nuitee
S
Selina
2
Disgusting Hotel and Service - Avoid at all costs
Pros:

This was by far the worst hotel experience I have ever had. My stay was ruined by constant failures in the room and management’s blatant disregard for guests. Despite repeated complaints, staff refused to take responsibility and even denied any compensation, arrogantly claiming there was “no reason.” I had requested in advance a clear window view due to claustrophobia, which the hotel confirmed. Instead, I was given a depressing view of a construction site, surrounded by dirty materials and a half-finished structure. The room was a disgrace: outdated furniture, a leaking radiator dripping rusty water, a phone that didn’t work, and a broken shower. It took two days for the shower to be repaired, and the shower door was never fixed-leaving the floor flooded after every use, a serious safety hazard. Rather than enjoying my holiday, I was forced to mop the bathroom floor to avoid slipping.

When I asked to change room, management claimed the hotel was “fully booked.” The mattress was old, hard, and uncomfortable, making restful sleep impossible. This hotel is nowhere near 4-star quality, my room was barely 2-star.

The management team, including David Hofmann and Tereza Vydrova, were arrogant, dismissive, and utterly unprofessional. They showed zero care, accountability, or understanding of hospitality. They ruined my holiday and wasted my money.

Update: Marketing Manager Nicole Doskarova later claimed everything was resolved. That is a blatant lie. The room was never changed.

2025-09-15 • via Nuitee
K
Kim • partner
10
Pros:

Very palatial, Reception, Dining, Library and Bar area amazing. Superior Room was beautiful and spacious, very comfortable bed, bath and shower room amazing.

2025-09-11 • via Nuitee
L
Lisa
10
Pros:

Gh

2025-08-21 • via Nuitee
N
Natasha • family
10
Pros:

Very welcoming at reception always abke to help. Very knowledgable.

2025-08-19 • via Nuitee
B
Brian
10
Quiet and comfortable
Pros:

A little bit out of the Centre, but close to the monestary and castle. Well connected tram stop outside.

Our room was comfortable and spacious. It was a good breakfast with a subtly changing range of items.

2025-08-15 • via Nuitee
A
Aleks
6
Overall ok, bring flipflops
Pros:

The hotel itself is very good, you can see that this hotel was top in the past, but I cannot but emphasize the carpet which is yellow now, and before was light blue (you can see that in the corners of the room). If they would change it to the ceramic tiles, it would get rid of the stale smell of the room, and the hotel would be perfect.

2025-07-24 • via Nuitee
A
Abdelatif • family
10
Pros:

Would definitely recommend

2025-07-23 • via Nuitee
A
Akanksha
10
Pros:

The location of this property is very suitable since it's walkable distance from the Prague Castle, St. Vitus Cathedral and other attractions in that area. You can get Tram No 22 just from front of the hotel which is the most scenic tram route and connects to the old area. The room was nice and clean with all amenities. The breakfast spread was limited but the food was good.

2025-07-22 • via Nuitee
K
KAREN
10
Great location for relaxing stay.
Pros:

This is a lovely hotel in a perfect location for exploring Prague. The room we had, had been freshly upgraded to a high standard and the balcony was spacious. The variety on offer for breakfast was a vast and it was a great way to start the day. The staff in the morning were always cheerful and friendly. The tram stop out side was very convenient. We used the 22 and 23 to get back to the hotel instead of walking up the hill. The hotel is close to plenty of attractions including Petřín Hill and the Monastery library.

2025-07-19 • via Nuitee
D
Dursun
10
I love Prag because of Savoy!
Pros:

Room was beyond our expactions. Extreme clean carpets, excellent Mattress quality. Very spacious, the ever best for families!

2025-07-11 • via Nuitee
M
Martin • partner
6
Pros:

Nice hotel although a little old fashioned. For example, no USB ports in the room so had to charge my phone off the back of the TV. Good location for the castle but a short tram ride from the old town.

2025-07-05 • via Nuitee
J
James
10
Pros:

Wonderful

2025-06-18 • via Nuitee