JW Marriott Hotel Lima

A localização e a infraestrutura do hotel são ótimas! Hotel novinho!

The location was perfect, walking distance to sights, shopping, beach. The staff were extremely friendly and helpful.

Quality hotel ,friendly staff and great views from hotel. Also perfect timely taxi pickup from ship and ride to airport

O café da manhã é muito bom, farto, bem servido, pessoal atencioso. O lobby é bom, serviço de recepção bom, piscina boa. Elevadores que funcionam bem e rápidos. Toalhas nos banheiros boas, sempre limpas e trocadas diariamente (a pedido). Cama e roupa de cama boas. Serviço de arrumação bom, limpeza boa.

Todo ok

Tudo

Mixed emotions about my stay here at the JW Lima.
Arrived early afternoon coming in from Paracas. Gentleman immediately greeted us and whisked our luggage away like it was on fire! LOL. Good first impressions. Check in was quick & easy and the associate explained what the hotel had to offer - received a small upgrade.
I guess the only thing she did not explain was the elevator situation. I knew from previous reviews that you need to jump to the 2nd floor and change elevators. I didn't ask as I figured I knew what I was doing - got off on the second floor and for the life of us we could not find the other set of elevators! Someone finally noticed what we were doing and guided us to the other set - The gentleman with our luggage was sitting outside our door waiting for us which probably felt like an eternity for him!
Rooms are nicely refurbished and we had a great view of the ocean on the 19th floor! So far so good - Just took us a little while to figure out the lighting situation in the room.
Club Lounge - Serves food starting at 6PM and then 7PM - 9PM they bring out some wine and beer. The food is usually pulled off around 8PM. - I could not get a good feel from previous reviews as to what to expect in this lounge - We were pleasantly surprised and were quite impressed actually. It is not a huge lounge but it honestly never really felt super busy? Definitely noticed a big difference coming to the JW now in the city with all the English speaking business people as they MUST get on their computer and calls and ensure everyone in the lounge can hear how important they are! This drives me nuts!
Anyway, Breakfast is just fine - same thing pretty much every day but I am not too fussy about breakfast whatsoever- LUNCH - I did not realize but they actually serve a lunch in here from 12:30 - 3PM if I recall and it was not bad at all. Usually had soup, rice and some sort of meat dish etc., All types of sandwiches, desserts etc., Thought it was pretty good. DINNER - Again usually 3 hot dishes of some sort and a few other things including the regular cheese, meats, bread etc., along with desserts. I thought the service was well done and very welcoming. We were always welcomed each day by name. I think I remember her name as Gabriella - she was always welcoming and talkative with us.
....Now for the bad part that might be just me but our bed in our room was one of the worst beds I have slept in for a hotel in a very, very long time along with the crappy sheets. I know it sounds petty but it was a rock - I am not talking a firm mattress which is just fine by me but it felt like there was not mattress at all. It was brutal. Not sure if I just got a really old bed or not but the worst sleeps of the entire trip. Secondly, the sheets/mattress or something caused me to sweat at night which is unusual. I don't know but it brought down my rating substantially as a good nights sleep is important and I was not getting them here!!! We just came from the Hotel Paracas and those beds and sheets were heavenly! This JW bed and sheets were a disgrace.
The JW of course has a different customer - when we arrived we went to the lounge for some drinks etc., and just in the lounge and throughout the stay there seemed to be so many "important" people so they thought and just need to flaunt their money in different ways. It just felt a little stuffy at times.
We noticed throughout the week the staff on the main floor etc., were not very interactive whatsoever and almost felt a little cold. We walked through this area countless times with barely any acknowledgement. We did attempt to try out the Casino the last night but they would not let us in without our passport and I was not interested in going back up to the room to get it. So we probably saved $300-$400 bucks that night. Their loss. It looks like there is different staff in that area of the hotel (not JW staff) as they were even colder. The one guy was usually down there all week and could not crack a smile or a hello if his life depended on it.
All in all the rooms were well done with the renovations albeit the beds and bedding left a real bad taste - gorgeous views and excellent location for sure. If I could rewind I might have saved a ton and just booked the AC hotel albeit I guess it might be a wash depending on what your plan is for dining. The JW can support your meals for sure in the lounge? I just thought it was missing something and maybe could have done a little better for the luxury brand it is. At the end of the day it is a beautiful hotel!

The best area to stay in in Lima is undoubtedly Miraflores with its wonderful Malecon, many parks, the unusual and interesting Larcomar shopping mall and the fact that it's safe and reasonably quiet. And the best play to stay is undoubtedly the JW Marriott which as far as I could tell is one of only a couple hotels that actually front on the Malecon. Directly across the street is the Larcomar mall, but instead of looking at a gigantic parking arcade as you would in many places, all you see is a park and the Pacific Ocean. The Larcomar is completely underground, built into the side of the cliffs that run for miles along Lima's waterfront.
So the location is unbeatable, but the JW Marriott has a lot more going for it. The staff are among the most accommodating and friendly you'll find anywhere and most are pretty fluent in English. When I couldn't get hooked up to the internet an IT guy showed up in minutes and fixed the problem. Through the hotel website I was able to book a prepaid driver to pick me up at the airport, thus avoiding the possibility of a ripoff cab ride. I also asked for and received early check in and late check out.
As with all JW Marriotts I have stayed at the decor in the lobby and public areas are always interesting and suitable to the country they are in. The rooms are also always nice with great linens, pillows and towels. The large marble shower with overhead faucet was especially appreciated.
I received a coupon for a free pisco elixir at the bar and it was a fabulous drink, the specialty of the house. When I finished that Eusebio the bar tender made the best pisco sour I have ever tasted.
Yes, the JW Marriotts are expensive, but in my experience worth the extra cost.

We enjoyed two stays at the hotel in January. Guest Experience Expert Angel and Concierge Alexandra made our visits wonderful and memorable.

The hotel is in a great location, within walking distance to bohemian El Barranco, Miraflores and Love Park. The hotel’s gym and pool are amazing, although there are no umbrellas for shade around the pool. Additionally, the Executive Lounge on the 24th floor offers breakfast, lounge, supper and evening happy hour. We went outside the hotel for dinner only one night.

Localização, atendimento, vista

pesima atencion

Very good hotel. fantastic view, very central. Excellent lounge.The only disadvantage was to change the lift.

Da banheira

Had my third stay at JW Marriott Lima in January 2026. The first two (January 2024 and 2025) had great service. This stay was much different. After checking in, we were immediately disturbed 3 times by the housekeeping staff because they did not restock the minibar (which we don’t use) prior to our check in. On our last full day we did not receive housekeeping after speaking with the front desk to arrange a time. Step up your game, Marriott.