JW Marriott Miami

Hotels
JW Marriott Hotels & Resorts
8.1 (412 reviews)
1109 Brickell Avenue , Miami , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Renovated rooms
Good location
Cons:
Poor customer service
Outdated payment handling

Categories

Cleanliness
8.35
Clean, large, and fully stocked rooms, but some areas show their age.
Service
7.85
Poor customer service with communication issues noted, especially when dealing directly with the hotel.
Location
9.35
Very good and convenient location.
Room Quality
8.35
Renovated rooms are satisfactory, though some rooms are dark and have outdated features.
Amenities
7.35
Limited appliances in the room, and additional charges for services not clearly mentioned.
Value for Money
6.85
Many feel the hotel does not meet expectations, especially for the high pricing.
Food and Beverage
8.35
Breakfast was good, but problems occurred with accessing it despite being included.
Overall Experience
8.35
Mixed experiences with significant issues related to service and payment handling during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 14:16

Property Description

Luxurious 5-Star Hotel Near Miami International Airport

Elegant Rooms and 24-Hour Room Service
Indulge in luxury at JW Marriott Hotel Miami with elegantly furnished rooms equipped with a flat-screen TV and minibar. Enjoy exquisite meals with 24-hour room service in the comfort of your guestroom.

Relaxation and Wellness Amenities
Unwind at Salus Spa with a rejuvenating massage and sauna session. Stay active at the well-equipped gym and stay connected with free WiFi in public areas.

Dining Options and Nearby Attractions
Experience a variety of dining options at JW Marriott Miami, from American breakfast at Isabela’s to drinks at Drake’s Bar. Explore nearby attractions like the Miami Beach Convention Center and Crandon Golf Course, just a short distance away.

Book now for an unforgettable stay at JW Marriott Hotel Miami!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Property Accessibility

Total Disability Score: 92
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 161
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 412 reviews
Cleanliness: 8.35
Service: 7.85
Location: 9.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 6.85
Food and Beverage: 8.35
Overall Experience: 8.35
B
Bretscher Salas couple co
8
2026-09-10 via Nuitee
R
Rosalba solo_traveller us
10
Hotel muy bonito y cómodo
Pros:

El servicio excelente todos fueron muy amables nos ayudaron desde nuestra llegada hasta el dia de nuestra salida, el cuarto muy bonito, moderno y cómodo. El hotel muy bonito y elegante.

Cons:

Creo que me gusto todo, solo hubiera querido que tuviera el desayuno incluido.

2026-09-08 via Nuitee
D
Daniel couple br
1
Sofri um verdadeiro golpe . Contratei a acomodação já paga prlo pelo booking em nome da minha esposa . Quando chegou lá
Pros:

Sofri um verdadeiro golpe . Contratei a acomodação já paga prlo pelo booking em nome da minha esposa . Quando chegou lá não deixaram ela se hospedar ao argumento de que teria uma taxa extra para pagar e não aceitariam nem dinheiro nem o cartão dela . Ela teve que se hospedar em um outro hotel de última hora e pois não devolveram
Nosso dinheiro.

Cons:

Golpistas

2026-09-08 via Nuitee
M
Massimo solo_traveller pe
7
Pros:

Me gustó la cama y la ubicación.

Cons:

El hotel es muy viejo para ser un 5 estrellas y queda corto, sobre todo su personal que llegue y nisiquiera llevaron mi maleta ni me mostraron mi cuarto ni nada.

2026-09-02 via Nuitee
E
Eduardo family_with_children co
10
Todo Ok
Pros:

Si

Cons:

Nada

2026-08-30 via Nuitee
M
Mayeda couple ve
1
Me gustó excepto el estacionamiento
Pros:

Biel

Cons:

El estacionamiento más costoso del mundo

2026-08-28 via Nuitee
M
Mayeda couple ve
9
Muy bien
Pros:

Todo

Cons:

El estacionamiento muy costoso

2026-08-28 via Nuitee
C
Carla Maria solo_traveller br
8
2026-08-28 via Nuitee
N
Neill solo_traveller gb
8
2026-08-28 via Nuitee
D
Dorainy family_with_children do
10
Pros:

Excelente servicio

2026-08-26 via Nuitee
A
AIsha couple nl
1
2026-08-26 via Nuitee
I
Isabel couple es
8
Estupenda opción
Pros:

El personal. La atención ha sido fabulosa. Atentos en todo momento y facilitándolo todo.

2026-08-25 via Nuitee
C
Cintya couple br
10
2026-08-25 via Nuitee
L
Luis couple do
10
Pros:

Staff service wa awesome. Location is great.

Cons:

I was expecting a newer room.

2026-08-25 via Nuitee
M
Melissa solo_traveller pe
9
Pros:

Instalaciones y servicio en general

Cons:

Que el wifi por habitación se tenga que pagar

2026-08-24 via Nuitee
I
Igmhar solo_traveller pa
9
2026-08-24 via Nuitee
R
Rodger couple us
9
Overall a nice place to stay.
Pros:

Location

Cons:

The smell in the hallway and room had a kind of mildew smell to it.

2026-08-24 via Nuitee
P
Piero family_with_children it
6
2026-08-21 via Nuitee
J
Jairo extended_group co
10
Lo mejor en Brickel
Pros:

La comodidad de las habitaciones, muy lindo el hotel en general, la ubicación en Brickel es perfecta

Cons:

El servicio de Valet Parking no debería ser tan costoso, pero el servicio está muy bien prestado.

2026-08-19 via Nuitee
N
Natalia solo_traveller co
10
Alucinante
Pros:

Impecable , cama maravillosa, almohada fantástica

Cons:

Nada

2026-08-18 via Nuitee