Trickle Creek Lodge

Hotels
8.4 (449 reviews)
500 Stemwinder Drive , Kimberley , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Clean rooms
Cons:
Unhelpful service
Outdated facilities
Cleanliness issues

Categories

Cleanliness
8.23
Multiple reviews mention cleanliness, but there were issues with mold and dirty hot tub.
Service
8.2
Several reviews highlighted unhelpful and rude front desk staff.
Location
9.74
The location was praised as stunning and right on the ski hill.
Room Quality
7.69
Rooms were described as beautiful but outdated, with some issues like uncomfortable beds.
Amenities
7.72
Some amenities were criticized, such as broken hot tubs and a lack of operational status.
Value for Money
9.18
Some reviews felt it was overpriced but there were also mentions of good value out of season.
Food and Beverage
7.73
Limited food and beverage options; restaurant only open for dinner and not for breakfast.
Overall Experience
8.7
Mixed reviews; some guests loved the stay while others had significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:08

Property Description

Luxurious Mountain Retreat

Ski-In, Ski-Out Convenience: Guests at Trickle Creek Lodge enjoy direct access to the ski slopes, making it a perfect choice for ski enthusiasts looking for a hassle-free experience.

Gourmet Dining Experience: Indulge in delicious meals at the on-site restaurant, Buckhorn and Main Mountain Eatery, offering a variety of mouthwatering dishes ranging from ribs to pasta.

Amenities Galore: From a 24-hour fitness center to ski lock-up services and equipment rentals, Trickle Creek Lodge ensures that guests have everything they need for a memorable stay.

Experience the perfect blend of luxury and convenience at Trickle Creek Lodge. Book now to secure your mountain getaway!

Important information:

Check-in times are between 16:00–00:00 in local time. If guests arrive later than 00:00, guests must contact the property ahead before arrival to set up special arrangements to check-in.

Pets are only allowed upon request. Guests traveling with a pet must contact the property directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 449 reviews
Cleanliness: 8.23
Service: 8.2
Location: 9.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 9.18
Food and Beverage: 7.73
Overall Experience: 8.7
J
Joe • extended_group • ca
9
Excellent stay
Pros:

Location and room size plus pet friendly

2026-06-25 • via Nuitee
E
Elyse • family_with_children • ca
4
Disappointed
Pros:

The bed was comfortable, nice views.

Cons:

The pool was dirty. There was only one elevator for the whole hotel, wait times were so long. Had to be jammed in with multiple other people.
By far the biggest negative of the hotel; the staff! The lady at the check in was so rude, was snapping at a guest for asking the wifi password, check out was the same. Got in later in the evening and tried to go to the restaurant. The servers response to us asking what time the kitchen was open till was “why, what do you want”, not really the response you want when you are trying to find somewhere to eat with your family. The hotel is good for a mountain resort if it wasn’t for all the staff.

2026-06-23 • via Nuitee
M
Meredyth • couple • au
8
Cons:

The plumbing in our first room was blocked

2026-06-21 • via Nuitee
J
Jacqueline • couple • ca
8
Pleasant stay 😊
Pros:

The location was very good and the scenery was lovely. The bed was very comfortable. It was nice that there was a kitchenette and a little living area with a comfortable couch.

Cons:

The room was a little dated and the bathroom fan was super loud. We had a corner room and the balcony was a bit tight.

2026-06-20 • via Nuitee
G
Guest01 • solo_traveller • ca
10
2026-06-19 • via Nuitee
R
Rozanne • couple • ca
6
The deck had a loud air vent that sounded like a truck running most of our stay
Pros:

Location

Cons:

Noisy air conditioning and heat

2026-06-05 • via Nuitee
M
montys497 • Family
8
Time for a make over.
Pros:

Following what I believe to be my sixth of seventh stay with the folks at Trickle Creek lodge as always an honest review is best to help them make my next stay a little better .

Overall the service level was still top notch , the folks who work for Trickle Creek Lodge will not disappoint you.

However the building is now every long in the tooth and upgrades need to happen yro the elevators, rooms the furniture is old and tired but clean , TV upgraded to at least 55” in the living room , bathroom room fans and toilet noise is over the top load.

Carpeting is at its lifecycle end but clean , appliances are again tired but clean .

Hotel amenities such as spa and pool are to small for the size of hotel the pub pricing for its food service was way higher than average.

Overall still a great place to stay , just time for a make over “ senior ownership group”.

2026-05-27 • via Tripadvisor
J
John • couple • ca
6
Needing maintenance
Pros:

Location

Cons:

State of repair. Stove burner not working, dishwasher not working, bathroom drain clogged.

2026-05-23 • via Nuitee
P
Patricia • couple • ca
8
GOOD ROOM BUT FACILITIES WERE CLOSED
Pros:

THE ROOM WAS FINE AND CLEAN. BED WAS COMFORTABLE

Cons:

WE WERE NOT TOLD THAT THE RESTAURANT WAS NOT OPEN SO HAD TO DRIVE BACK INTO TOWN FOR SOMETHING TO EAT. THEY HAD PHONED TO TELL US THAT THE POOL WAS CLOSED BUT NOTHING ABOUT THE RESTAURANT

2026-05-22 • via Nuitee
K
Kerry • solo_traveller • ca
6
It was nice hopefully they will have a policy in placing keep either one or the other either $75 a night or 150 but not
Pros:

It was comfortable. It had a nice view but the room I stayed in the second night they charged me more for moore for the security deposit. Whatever the first night I paid 75 the next night it doubled to 150 so I don’t think it’s very fair business practices kind of shady.

Cons:

I wasn’t happy with getting moved to a smaller room for a higher price and the deposit one night 75 for the nicer room and then the in my eyes less quality room they doubled the deposit and I told her I only paid 75 the night before she said no you didn’t. We can’t do that but obviously I had the receipt on my credit card. They did do it.

2026-05-20 • via Nuitee
C
Caleb • family_with_children • us
10
2026-05-17 • via Nuitee
T
Terry-Jo • couple • ca
10
We will stay here again!
Pros:

The room was darling, a little kitchen and even a full size fridge. Nice little fire place and in a separate lounge area, and a small outdoor balcony.

Cons:

The front desk person was a little less welcoming than you would expect but not rude. Just not forthcoming. Off season so the restaurant wasn’t open for breakfast.

2026-05-12 • via Nuitee
C
Colleen • couple • ca
8
Comfortable / quiet and close to everything we wanted
Pros:

Location was awesome .
Staff very friendly and helpful

Cons:

Condo unit had only minimal items for a kitchen to be functional . Only one frypan / limited cooking utensils / only one set dish towel / no drain board for dishes / no cutting board / only one sharp knife

2026-04-14 • via Nuitee
M
Maurice • solo_traveller • ca
10
2026-04-12 • via Nuitee
J
Jessica • couple • ca
8
2026-04-04 • via Nuitee
J
John • family_with_children • gb
8
Pros:

Location, views, comfy bed!

Cons:

Very noisy fan in bathroom!

2026-03-25 • via Nuitee
E
Emily • family_with_children • ca
8
2026-03-22 • via Nuitee
D
donnamP5636JK • Friends getaway
10
Best location.
Pros:

Best location on Kimberley ski hill. Comfortable dog friendly hotel. 1 bedroom suite is ideal. RCR could do an update but I would definitely stay there again.

2026-03-18 • via Tripadvisor
F
Forefield • family_with_children • ca
8
Pros:

Great location.

Cons:

Saggy pull out couch in the room - there needs to be a better bed for the kids for more than $300 a night.

2026-03-14 • via Nuitee
P
Pete • extended_group • us
9
2026-03-12 • via Nuitee