Kerry Hotel, Beijing by Shangri-La

Hotels
Shangri-La Group
9.8 (693 reviews)
No 1 Guanghua Road , Beijing , cn

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Helpful staff
Cons:
Some dated features in room design
Limited TV channels

Categories

Cleanliness
10
Reviews highlight cleanliness multiple times, indicating high standards.
Service
9.99
Consistently praised for helpful and polite staff.
Location
10
Centrally located, convenient access to transportation and amenities.
Room Quality
9.24
Room design mentioned as dated, with mixed feelings about mattress comfort.
Amenities
9.74
Good selection of amenities, including pool and bar services.
Value for Money
9.7
Considered a good value based on the overall experience.
Food and Beverage
9.75
Breakfast and complimentary drinks received positive comments.
Overall Experience
10
Overall positive sentiments across reviews with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:15

Property Description

Luxurious Amenities and Facilities
The Shangri-la Kerry Hotel in Beijing offers a range of luxurious amenities including an aerobics studio, indoor tennis court, and a variety of dining options. The modern interiors of the rooms, along with the city or garden views, provide a comfortable and elegant stay for guests. The fitness center, with its 24-hour gym, indoor swimming pool, and outdoor jogging track, ensures that guests can stay active during their visit.

Ideal Location and Accessibility
Situated in the heart of Beijing's commercial district, the hotel is conveniently located near popular attractions such as the Wangfujing shopping street and the Panjiayuan Antique Market. With Guomao Subway Station just 700 meters away, guests have easy access to explore the city. Additionally, being only 40 minutes from Beijing Capital International Airport, the hotel is easily accessible for travelers.

Exquisite Dining Options
Guests at the Shangri-la Kerry Hotel can indulge in a culinary experience at the five dining establishments available. From wood-fired Beijing duck at the Horizon Chinese Restaurant to 24-hour dining at Centro with live music, the hotel offers a diverse range of gastronomic delights. Whether enjoying cocktails or themed party rooms, guests are sure to have a memorable dining experience.

Book your stay at Shangri-la Kerry Hotel, Beijing for a luxurious and convenient experience in the heart of the city.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Effective 1 June 2015, with Beijing Smoking Control Regulation, smoking is strictly prohibited within all indoor areas and guestrooms of Kerry Hotel.Thank you for your cooperation in abiding the new law and in keeping the hotel safe and green.

The breakfast-included products for Deluxe King Room and Deluxe Twin Room do not include breakfast for children aged 6 to 11. Children aged 6 to 11 will need to pay a separate half-price adult breakfast fee, which is RMB 104 (including service charge and tax).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEK

Location

Guest Reviews

9.8
Based on 693 reviews
Cleanliness: 10
Service: 9.99
Location: 10
Room Quality: 9.24
Amenities: 9.74
Value for Money: 9.7
Food and Beverage: 9.75
Overall Experience: 10
C
Craig family_with_children nl
10
Our oasis in Beijing
Pros:

Coming from another smart-looking hotel in another city, I worried that this—our third stay at the Kerry Hotel—wouldn’t impress us so much this time. I was wrong, because it’s still a step up. Clean, smart, with every convenience and attentive service.

2026-08-26 via Nuitee
E
Esthefania Castellanos solo_traveller mx
10
2026-08-24 via Nuitee
I
Ilia family_with_children ru
10
Pros:

Good afternoon. We stayed at the hotel from August 17 to August 21, 2026. We really liked the rooms provided for our family stay; we had adjoining rooms with a connecting door, which was very convenient. We also really appreciated the hotel's location, with many cafes, restaurants, and shops within walking distance. I would like to highlight the staff: my son lost his headphones in a taxi, but the staff contacted the driver and resolved the issue, ensuring the headphones were returned to us that same evening. The staff were very attentive and responded quickly to our requests. The hotel is beautiful and luxurious. We recommend staying here.

Cons:

When we checked in at night, we discovered we had to pay a 4,000-yuan deposit. We hadn't been warned about this, and the information wasn't on Booking.com either. My husband happened to notice that the amount shown on the payment terminal was different: it displayed 15,000 yuan instead of 11,000. When we asked about it, the staff explained that the difference was the deposit, though they couldn't explain why it was 4,000 yuan. Eventually, the male staff member left, and a female staff member told us that if we didn't want to, we didn't have to leave a deposit; instead, we could simply pay for hotel services as we used them—an arrangement that suited us fine. However, the requirement to pay a deposit should be stated on the website, as 4,000 yuan is a significant amount for foreign nationals. Even though the money is refundable, what is a guest supposed to do with it after checking out if they are flying home? We had planned to spend that money during our stay in Beijing. That was a downside.

2026-08-22 via Nuitee
D
Denis family_with_children ru
7
Pros:

Отель большой с развитой инфраструктурой. Небольшой торговый центр с большой детской игровой комнатой и несколькими ресторанами. До запретного города в районе 25 минут на такси. Рядом есть небольшие местные магазинчики и 7eleven.

Cons:

Полностью проигнорировали мой день рождения, даже открытки не положили. Даже в дешевых отелях обычно обращают внимание на то что у постояльца день рождения.

2026-08-22 via Nuitee
R
Raffaele family_with_children it
10
2026-08-21 via Nuitee
C
Carlos couple es
10
verdadero cinco estrellas cerca de las áreas de compras
Pros:

las instalaciones piscina y spa incluidos maravillosas, desayuno increíble, personal muy profesional. Gran comfort!

Cons:

nada. volvería encantado

2026-08-19 via Nuitee
N
Nilay family_with_children gb
9
Cosy, clean and modern
Pros:

Hotel’s location is convenient, everywhere is reachable with maximum 20 mins of Didi. The hotel is new, clean and welcoming. The room is spacious and very clean. There is a proper Japanese style Toto toilet which is a big plus in the room.
The spa and swimming pool is so clean and well maintained. You need to bring swimming cap for both facilities.

2026-08-13 via Nuitee
S
SAVIRIPILLAI family_with_children fr
9
Un séjour agréable et globalement satisfaisant.
Pros:

Nous avons passé un excellent séjour dans cet hôtel. La chambre était propre, confortable et conforme à la description. Le personnel était très agréable, accueillant et disponible. Nous recommandons vivement cet établissement et y reviendrons avec plaisir.

Cons:

RAS

2026-08-12 via Nuitee
C
Catherine family_with_children gb
9
Superb hotel - would absolutely recommend.
Pros:

Breakfast was superb - unbelievable amount of choice and it set us up for the day until dinner.
Room was excellent, as were the staff who did a brilliant job looking after it each day.
Mini-bar was restocked everyday on the deal we had and plenty of water was always provided.
Good range of additional places to eat in the Kerry Mall - this is attached to the hotel so makes things really easy if wanting to stay ‘closer to home’, as well as a small supermarket at the end which had a feel of M&S /Waitrose, so good for a few extra supplies for day trips.

Cons:

Female changing rooms had far smaller sauna, steam room and jacuzzi than the male changing rooms, and no plunge pool.

2026-08-08 via Nuitee
A
Ayako family_with_children us
10
Great Family Vacation stay
Pros:

Clean room, great breakfast, great children facility of Adventure park. Massive shopping mall is next to the hotel

2026-08-07 via Nuitee
J
Josef couple ch
10
2026-08-04 via Nuitee
M
Marcos couple es
3
Old and not suitable for kids
Pros:

It’s part of a shopping mall. Not what you expect from a 5 stars hotel.

Cons:

We choose this hotel as it sells itself as kids friendly. We tried the swimming pool but it’s not inside the hotel and everyone was training like if there is no tomorrow . It was impossible to chill and our 5 years old was bullied away. Then the other announced amenities are also part of the shopping mall besides the hotel. The room is small and in gral aged.

2026-07-21 via Nuitee
M
Mariia couple ru
10
2026-07-18 via Nuitee
J
Jiancheng solo_traveller be
10
2026-07-18 via Nuitee
T
TONY couple sg
5
I felt safe but somewhat under served by Kerry esp for swimming.
Pros:

The sofa was useful for me to entertain my beijing guests who visited me.
The hotel foyer was big n classy which impressed my beijing friends.
The e bidet is upmarket stuff n working well

Cons:

1 The swimming pool wasnt inside hotel itself. I visied it to take a look n met with a very rude gymn staff who treated me as if i was passerby or gatecrashing. BAD name for Kerry! If i post my experiences in IG 小红书 tiktok facebook. I ended up not having a swim like i had enjoyed in Yunding hotel at Chongli 2 days earlier
2 The swivel doors at lobby are heavy n outdated for use.
3. The staff who administered my checking in could not speak proper English. I couldnt understand what she said about mini bar in the room

2026-07-17 via Nuitee
K
Kochath Rajan solo_traveller ae
10
They will charge 1000 CNY as deposit and this was not mentioned anywhere in the booking conditions.
2026-07-15 via Nuitee
D
Dmitry couple us
10
2026-07-14 via Nuitee
M
Marcella couple gb
9
Exceptional Service/Great Location
Pros:

Club access enhanced our 5 night stay as the range of food/drink and service in the lounge was exceptional. The staff throughout the hotel were so helpful especially the concierge desk. The hotel is in a great location in the financial district with lots of restaurants/shops close by. The restaurant and wine bars in the hotel are also very good. The peking duck in the restaurant was amazing. This was our last hotel stop in our 3 week tour of Asia and we definitely saved the best to last.

Cons:

Nothing

2026-07-12 via Nuitee
M
Munkhdelger Lkhagvasuren solo_traveller mn
10
Pros:

Always good everything

Cons:

Nothing

2026-07-11 via Nuitee
I
Inaba family_with_children bd
8
2026-07-08 via Nuitee