Hotel Arhuaco

Hotels
•
Independent
7.6 (50 reviews)
Carrera 2 # 6-49, Santa Marta, Magdalena, 470006 , Santa Marta , CO
57-300-3617650

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
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Review Highlights

Pros:
Great location
Comfortable beds
Nice location
Very close to the beach
Cons:
Limited parking
Expensive breakfast
No spa services
Outside noise
Troublesome check-in process
Inconsistent room allocation

Categories

Cleanliness
6.7
Mixed reviews regarding cleanliness, with some mentioning it as a positive aspect.
Service
7.5
Overall positive feedback on service, with a few complaints about responsiveness.
Location
8.2
Highly praised for its proximity to key landmarks and transportation.
Room Quality
6.9
Rooms described as spacious and comfortable, with some maintenance concerns.
Amenities
6.3
Mixed opinions on amenities, with some highlighting positives like gym and pool, while others mentioned lacking spa services.
Value for Money
6.2
Divided opinions on pricing, with some finding it high for services offered.
Food and Beverage
6.8
Breakfast and restaurant services received mixed reviews, with some suggesting more variety.
Overall Experience
6.7
While many guests had positive experiences, there were notable complaints about various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:29

Property Description

Escape to Hotel Arhuaco, where beachside relaxation meets exceptional comfort in the heart of Santa Marta.

Breathtaking Recreation Amenities
Take a refreshing dip in our stunning outdoor pool or unwind on the terrace while soaking in the picturesque views.

Culinary Delights
Savor international cuisine at Restaurante Arhuaco or enjoy the convenience of room service during limited hours. Don’t miss our complimentary buffet breakfast served daily to start your day right.

Comfort & Connectivity
Retreat to one of our 65 well-appointed rooms featuring air conditioning, flat-screen TVs, and plush Select Comfort beds. Stay connected with complimentary Wi-Fi and indulge in premium amenities for your convenience.

Your tropical getaway awaits! Book your stay at Hotel Arhuaco today.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 50 reviews
Cleanliness: 6.7
Service: 7.5
Location: 8.2
Room Quality: 6.9
Amenities: 6.3
Value for Money: 6.2
Food and Beverage: 6.8
Overall Experience: 6.7
K
Keudy • family
2
Pros:

.

2025-01-22 • via Nuitee
J
Julian
2
Pros:

The worst experience of my life in a hotel.

2024-12-26 • via Nuitee
C
CARLOS • partner
10
Pros:

Hotel con todo lo necesario para una estadia tranquila en Rodadero, Santa Marta

2024-09-22 • via Nuitee
K
Kevin • friends
2
Pros:

The beds were like cement. I have back problems from military service. I am requesting a refund. We stayed one night and had to find another hotel.

2024-09-05 • via Nuitee
J
John
10
Pros:

Muy buena atención y comodidades

2024-08-14 • via Nuitee
T
Tamara • partner
6
Pros:

Deberían tener más variedad en los desayunos y también ser claros a la hora de pagar esos cargos escondidos, realize el pago total cuando reserve y cuando llegue al hotel me cobraron un fee del cual jamás se habló en la reserva.

2024-04-08 • via Nuitee
A
anton • family
10
Pros:

good location

2024-01-28 • via Nuitee
A
Angelica • friends
10
Pros:

You can get everything restaurants; and the beach are close

2023-11-24 • via Nuitee
E
ELIESER
10
Pros:

Close to the beach and other activities in vacation

2023-11-13 • via Nuitee
E
ELIESER
10
Pros:

Excellent

2023-10-02 • via Nuitee
J
Juan carlos • family
10
Pros:

Everything good

2023-09-02 • via Nuitee
M
Martha • partner
6
Pros:

Buena

2023-06-23 • via Nuitee
G
Gustavo • partner
10
Pros:

...

2023-06-15 • via Nuitee
A
Alina • family_with_children
10
Pros:

Amazing!!!

2023-03-01 • via Nuitee
H
Henry
10
TODO EXCELENTE
Pros:

Excelente hotel, delicioso desayuno y lo mas importante, excelente servicio por parte de todo el personal, quienes son muy amables.

2023-02-09 • via Nuitee
V
Verified traveler
10
Pros:

La estadía fue muy agradable, el personal muy atento, la comida excelente así como las diferentes áreas del hotel, la piscina en buenas condiciones y agradable para pasar un rato en familia

2023-01-25 • via Nuitee
J
Jose • family
4
Pros:

the room provided was not ready to be used safety due plumbing issues shower/toilets would not drain or flush properly. Time for check in and check out are not congruent as per listed in this site. Says check in 3pm but they would not assign the rooms as expected as first come first serve just at their own discretion making wait longer than 3. There’s a lack of consistency between the services listed and services provided as cleaning rooms, and checking out process for example checkin out listed at 1pm but they would enter your room at 12 pm .. which it’s rude.. if there’s this kind of inconsistencies should be mentioned at check in.. was not provided any information whatsoever. Also there’s no phones to reach the receptionist.. if any issues you will need to call them using your day which it’s a huge hassle when you are coming from out of Colombia.. I don’t recommend this place

2023-01-19 • via Nuitee
S
SNEITHER A
10
Simplemente genial
Pros:

Espectacular, el hotel muy acogedor, muy bien ubicado, la atención delos empleados. Lo recomiendo el 100%

2022-12-28 • via Nuitee
M
Miguel angel • family
2
Pros:

Me habían ofrecido el servicio de mascotas y al llegar no me dejaron alojar y mi dinero no me lo han devuelto más los inconvenientes

2022-04-10 • via Nuitee
L
Luis • partner
6
Pros:

Staff is friendly but some aspects was not good at all.
Breakfast is a little bit unorganized
Rooms has not refrigerator
Common areas has not AC

2021-12-30 • via Nuitee