Hotel Arhuaco

Hotels
•
Independent
7.6 (50 reviews)
Carrera 2 # 6-49, Santa Marta, Magdalena, 470006 , Santa Marta , CO
57-300-3617650

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
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Review Highlights

Pros:
Great location
Comfortable beds
Nice location
Very close to the beach
Cons:
Limited parking
Expensive breakfast
No spa services
Outside noise
Troublesome check-in process
Inconsistent room allocation

Categories

Cleanliness
6.7
Mixed reviews regarding cleanliness, with some mentioning it as a positive aspect.
Service
7.5
Overall positive feedback on service, with a few complaints about responsiveness.
Location
8.2
Highly praised for its proximity to key landmarks and transportation.
Room Quality
6.9
Rooms described as spacious and comfortable, with some maintenance concerns.
Amenities
6.3
Mixed opinions on amenities, with some highlighting positives like gym and pool, while others mentioned lacking spa services.
Value for Money
6.2
Divided opinions on pricing, with some finding it high for services offered.
Food and Beverage
6.8
Breakfast and restaurant services received mixed reviews, with some suggesting more variety.
Overall Experience
6.7
While many guests had positive experiences, there were notable complaints about various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:29

Property Description

Escape to Hotel Arhuaco, where beachside relaxation meets exceptional comfort in the heart of Santa Marta.

Breathtaking Recreation Amenities
Take a refreshing dip in our stunning outdoor pool or unwind on the terrace while soaking in the picturesque views.

Culinary Delights
Savor international cuisine at Restaurante Arhuaco or enjoy the convenience of room service during limited hours. Don’t miss our complimentary buffet breakfast served daily to start your day right.

Comfort & Connectivity
Retreat to one of our 65 well-appointed rooms featuring air conditioning, flat-screen TVs, and plush Select Comfort beds. Stay connected with complimentary Wi-Fi and indulge in premium amenities for your convenience.

Your tropical getaway awaits! Book your stay at Hotel Arhuaco today.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 50 reviews
Cleanliness: 6.7
Service: 7.5
Location: 8.2
Room Quality: 6.9
Amenities: 6.3
Value for Money: 6.2
Food and Beverage: 6.8
Overall Experience: 6.7
R
Rintero • couple • co
10
AMABILIDAD
Pros:

Excelente, la amabilidad de los trabajadores - limpieza de todo el hotel

Cons:

Que ahora son dueños de tres hoteles y cuando uno hace la reserva ustedes escogen habitaciones de los otros dos hoteles, y asi no debe ser, porque uno hace reserva en el ARUHACO. no en los otros hoteles-Hace falta sombrillas en las mesas de la piscina

2026-05-08 • via Nuitee
J
Juan • extended_group • us
1
Pros:

Nothing they take my money

Cons:

Because they charge before stay and them they no let’s me enter

2026-05-06 • via Nuitee
M
Migdonia • family_with_children • co
5
Cons:

No lo recomiendo, el precio muy alto y las instalaciones no son las mejores, estan en remuneración y es muy incómodo, demasiado ruido exterior, el desayuno es muy básico y poco

2026-05-03 • via Nuitee
J
john aguazaco • solo_traveller • co
7
Ventana con vista a pared
Pros:

Ubicacion

Cons:

Abrir la ventana y tener una pare a 5 centímetros, increible.

2026-04-26 • via Nuitee
J
Javier • extended_group • co
5
2026-04-20 • via Nuitee
D
Deluque • family_with_children • co
5
2026-04-10 • via Nuitee
F
Farid • family_with_children • co
1
Absudo
Pros:

El hotel y el sevicio

Cons:

Ofrecen parqueadero y es un caos porque no tienen disponibilidad. Voy a disfrutar y me encuentro con que tengo que estar llamando al hotel cada hora para verificar y dejar de estar en la playa para estar pendiente del carro que tengo en la calle, que no le hagan un daño.

2026-04-08 • via Nuitee
J
Jorge Alberto • couple • co
3
2026-04-05 • via Nuitee
A
andreapulgarincardona • family_with_children • co
7
Cercano a la playa, bonitas habitaciones, rico desayuno
Pros:

Excelente ubicación, habitaciones con full aire, buen servicio de limpieza, desayuno rico

Cons:

Deben informar que el parqueadero es sujeto según disponibilidad, el apto es grande y acogedor, pero en el baño el olor es insoportable 😫 además de muchas cucarachas, no cuenta con al menos una nevera, adicional que el TV está en la sala pero no cuentan con ventilador en ese espacio, vigilar más la piscina por ejemplo en la de niños había un hombre borracho y se vomitó dentro de la piscina 😵‍💫

2026-04-05 • via Nuitee
J
Jessica • family_with_children • co
8
2026-04-04 • via Nuitee
A
Andreina • extended_group • co
10
Me gustó mucho mui top cómodo y la atención muy buena las instalaciones super lindas gracias
Pros:

Todo

Cons:

Pues nada

2026-04-04 • via Nuitee
M
M. • family_with_children • se
8
2026-04-01 • via Nuitee
G
Gunter • couple • de
9
Ein sehr gutes Hotel in Strandnähe
Pros:

Das Zimmer war sehr groß, gut ausgestattet, alles sehr sauber, das Personal supernett und hilfsbereit

Cons:

Die Auswahl beim Frühstück könnte größer sein

2026-03-24 • via Nuitee
L
Leady castellanos • couple • co
7
Era chévere antes de que empezaran a remodelar
Pros:

Piscina

Cons:

Están remodelando y me ubicaron en la torre dos q es vieja. Desde las 7 am empezaron a taladrar y como es vieja la torre habían cucarachas

2026-03-16 • via Nuitee
A
Angel • couple • us
5
2026-03-16 • via Nuitee
K
Karen • couple • co
8
2026-03-15 • via Nuitee
B
Benites Chumpitaz • family_with_children • pe
8
2026-03-06 • via Nuitee
J
Jürgen • solo_traveller • de
3
Cons:

Die sind dort am umbauen man ist also in einer Baustelle Geht garnicht Das Frühstück einfach nur schlecht kein vernünftiger Kaffee kein Tee Es gab nur eine Sorte Brot und Ei das war es

2026-03-04 • via Nuitee
J
Jaime Esteban • couple • co
3
Regular
Pros:

La alimentación y cercanía a la playa

Cons:

Baño en malas condiciones nos tocaba bañarnos en las duchas en la piscina

2026-03-03 • via Nuitee
M
Maturana Tapias • family_with_children • co
4
La verdad el precio muy alto para el servicio de hospedaje
Pros:

Solo las áreas comunes, como la piscina

Cons:

El baño no tenía agua, el agua salía como amarilla, y no tenía fuerza

2026-03-02 • via Nuitee