Spark by Hilton Orlando near SeaWorld

La colazione non era molto variegata, faceva giusto il suo dovere al mattino. Posizione buona per noi, abbiamo camminato un po’ ma è stato piacevole.

So, I rated this hotel at a 5 star because my experience was really effortless. I am not saying this was a five star hotel, however! This was an adequate place to stay at a great deal for $75 a night. We stayed three nights. It was clean, maintained and well stocked. There were plenty of towels provided. Water smelled of sulphur, as other reviewers have mentioned. The fridge worked well to keep things cold. The beds were of decent quality comfort although they were full size, not Queen. Front desk staff were very friendly and helpful, especially with food delivery. Television provided live tv offerings with a variety of channels. We were “stuck” in Orlando with limited funds, so we didn’t leave the room and thus didn’t use maid service to know how/when they cleaned. I will say that I’ve paid a lot more to stay in far worse hotels!

Breakfast was continental and provided many options from hard boiled eggs, a bagel “bar”, muffins, cereal, oatmeal packets, apples, bananas, and a yogurt dispenser; as well as juice, tea and coffee. There was always hot and cold water available after breakfast hours as well as a tea and coffee station. It was well stocked. But, if you’re looking for food after breakfast you’ll need to leave the property, grubhub it, or buy some very marked up microwaveable items like Mac and cheese cups, breakfast sandwiches or little pizzas. There was a microwave in the lounge, but it seemed to always be “on”, even after it dinged. They did have chips, candy and beverages for purchase.

Everyone we came into contact with, including the breakfast maintenance folk seemed very concerned that we were enjoying our stay. This is really unheard of these days.

Nitpicking:
-this was obviously a rehabbed Best Western. There were some unsightly exposed pipes next to the sink. There was a smell in the hallway that couldn’t be identified. Not a “clean” smell, but an old smell. Thankfully we weren’t I. The hallway much!
-the over comforter was scratchy (who needs this anyway??)
Our room in particular:
-the design of the shower basin seemed to be off in that the water needed encouragement to go down the drain efficiently
-our room seemed to be directly above the laundry level, so at various points of the day washers adding water could be heard
-keeping the a/c at a reasonable level was difficult (to be fair the weather ranged from 85 degrees to 32 in a
matter of 48 hours)

For $75 a night, I was very pleasantly surprised!

-

Ótima localização para quem quer ficar próximo ao Centro de Convenções.

Bon emplacement
Personnel sympa et efficace
Bon rapport qualité prix

I have been staying at Hilton properties for many years and have never had to write a negative review, but this experience cannot be overlooked. Please do not stay at this hotel. Management does not honor its promises.

My husband and I stayed at this property from December 30 to January 5. When we made our reservation, the hotel’s website stated that gym facilities were available. After checking in, we realized this was not true—there were no gym facilities at all, which is misleading advertising.

We complained and were offered compensation in the form of a one-night credit, meaning we should have been charged for five nights instead of six. During our stay, I personally went to the front desk more than twice to confirm that the credit was noted on our reservation. Each time, I was told it was documented and would be finalized on the day of checkout.

When January 5 arrived and we checked out, I noticed the charges were still incorrect. I asked to speak with a supervisor, and the General Manager, Mr. Bryant Pompey, told me he would personally email me with the corrected charges and process the credit. I believed him; however, that did not happen. The credit was never processed, and my credit card was charged the full original amount. No compensation was honored for their misleading advertisement.

I had many hotel options, but I chose this one due to its proximity to SeaWorld and the advertised gym facilities—which turned out not to exist. That choice was a big mistake.

I will be filing a dispute with my American Express card for the extra night that was improperly charged. Mr. Pompey should have followed up and emailed me with the corrected charges reflecting the one-night credit, but instead, I was neglected. This is not the level of service expected from a Hilton franchise, even if independently owned and operated.

Relação Qualidade preço

It had an modern look and the colors of the hotel were soothing. It was situated at an accessibility of groceries pharmacy and all major restaurants plus 15 mins drove to Disney parks

limpieza y trato de personal

El Hotel tiene buenas instalaciones, la atención del personal fue muy buena y la ubicación es estratégica.

Absolutely outstanding the property is perfect. The outside and pool area is very clean. The rooms are very clean. I like everything about the Spark by Hilton.

La ubicación