Sonesta Simply Suites Phoenix Scottsdale

Hotels
Sonesta Hotels
6.8 (349 reviews)
10740 North 90th Street , Scottsdale , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old and run down

Categories

Cleanliness
4.63
Numerous reviews indicate issues with cleanliness and maintenance, including stained furniture and odors.
Service
8.1
Mixed experiences with service, some friendly staff, but a few negative interactions reported.
Location
9.64
Several reviews highlight the great location, close to events and attractions.
Room Quality
5.59
Comments mention that rooms are old and in need of upgrades, but some aspects are satisfactory.
Amenities
5.62
Amenities such as the pool and kitchen are mentioned as lacking or not functioning properly.
Value for Money
6.08
Guests express that the cost does not match the perceived quality of the hotel.
Food and Beverage
7.63
Food and beverage options were not specifically mentioned, hence standard quality expected for this hotel tier.
Overall Experience
7.1
Mixed experiences leading to a somewhat average overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:50

Property Description

Convenient Location
Located just 0.5 miles from Paradise Memorial Gardens in Scottsdale, Sonesta Simply Suites Phoenix Scottsdale offers a prime location for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of a fully-equipped kitchen in every room, along with a gym featuring state-of-the-art equipment and an outdoor swimming pool surrounded by lush palm trees.

Nearby Attractions
With West World and the Sanctuary Golf Course just a few miles away, guests can easily explore the best of Scottsdale's attractions during their stay.

Book now to experience the perfect blend of comfort and convenience at Sonesta Simply Suites Phoenix Scottsdale.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

• When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $150 for longer stays. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 349 reviews
Cleanliness: 4.63
Service: 8.1
Location: 9.64
Room Quality: 5.59
Amenities: 5.62
Value for Money: 6.08
Food and Beverage: 7.63
Overall Experience: 7.1
A
Anna family_with_children pl
10
2026-02-14 via Nuitee
E
Elizabeth family_with_children us
10
2026-01-28 via Nuitee
H
Harry solo_traveller us
8
Clean, comfortable and quiet. Worth the price.
Pros:

The location.

Cons:

It was sometimes difficult to find help at the front desk.

2026-01-23 via Nuitee
A
Arusha solo_traveller us
4
Stayed safe and clean but was a very depressing place to spend time. Never again.
Pros:

The room was clean and had a working kitchen.

Cons:

The staff were mixed as far as wanting to help or not..the last response I got was what put me off the most. Very rude. I had to put down a deposit of $100.00. when I checked out, I asked for an itemized receipt of everything. The staff said booking.com would give it to me. But I've never had this happen before..it's always come from the hotel. I have no receipt. No pay proof of anything for taxes, no reason to think I will get any deposit back, or charged, or whatever. When I asked about this recently I got a very cold response, as if I was irritating the staff for asking a question. I don't want to travel or stay anywhere , where by just asking a question, the staff appear to be irritated.

2026-01-23 via Nuitee
N
Nathaniel extended_group us
3
Will not be useing ever again.
Pros:

Nothing

Cons:

Staff attitude, not haveing to pay extra to park my car at a hotel I've already paid more than enough money for.

2026-01-19 via Nuitee
C
Christian couple us
10
The room was cozy, and comforting.
Pros:

The stocked kitchen was i nice touch. And we enjoyed it.

Cons:

The only thing id say was the wall oulet was a little touchy on the right side facing the bed. Left if you are laying on the bed.

2026-01-15 via Nuitee
T
Tarver family_with_children us
7
2026-01-14 via Nuitee
A
Anthony couple us
8
A nice location, but it didn’t make any sense as to why the conditions of the rooms, hallways and demeanor of the staff
Pros:

The location

Cons:

The staff; the conditions of the property

2026-01-10 via Nuitee
M
McIntosh family_with_children us
9
2025-12-31 via Nuitee
G
Gould family_with_children us
7
2025-12-17 via Nuitee
M
Michael couple us
7
2025-12-17 via Nuitee
couple us
9
Pros:

I liked the room space, access.

Cons:

The area prior to lobby was small and heavily scented which was awful. It's better not have any. Also charge for parking in Scottsdale area was disappointing.

2025-12-12 via Nuitee
M
Michael solo_traveller us
9
This a perfect short term stay location.
Pros:

Breakfast?

2025-12-08 via Nuitee
M
Melina couple us
10
Great location
Pros:

Bed was super comfy, room was big and the kitchen was great. Location was good. Security was excellent.

Cons:

Parking for large trucks was difficult. Due to weather we ended up leaving a day early

2025-11-24 via Nuitee
R
Richelle couple us
2
Not worth $231
Pros:

It was across the street from our event

Cons:

So old and run down

2025-11-21 via Nuitee
K
Kelly family_with_children us
10
Pros:

Everything was awesome! From the front desk staff to the housekeeping ladies…everyone was kind and friendly.

Cons:

Handicap parking was tight. But expected on a busy weekend

2025-11-16 via Nuitee
N
Nicole couple us
1
Would like a refund. If I haven’t paid for the room in advance I would have went somewhere else.
Pros:

Close to the venue we had a show at Saturday night

Cons:

The gentleman who was to check us in was rude and had an attitude the whole time while checking us in almost like we interrupted his time behind the wall he was eating something and continued to chew it while checking us in. Then he got mad because his account was locked and he couldn’t get into the system so he called someone on speaker phone and had a attitude with her while she was giving him her password to get into the computer system. Apron wake up at 6am my whole room smelled like cigarette smoke due to people smoking outside on the property next to windows and no my window was closed. I don’t sleep with windows open.

2025-11-11 via Nuitee
H
Harry couple us
7
2025-11-11 via Nuitee
B
Barcikoski solo_traveller us
4
Great location meets up updated. Very old and beat up.
Pros:

Location

Cons:

Old and beat up

2025-11-09 via Nuitee
J
Jeffrey family_with_children us
7
2025-10-30 via Nuitee