Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good internet
Variety in breakfast
Cons:
Aging furniture
High price
Thin walls

Categories

Cleanliness
8.55
There were some mentions of aging facilities that may affect perceived cleanliness.
Service
9.55
Staff was exceptional and dedicated to customer service.
Location
9.55
The location is very central and highly praised.
Room Quality
8.05
Rooms appear a bit dated and not very stylish, which affects the overall quality.
Amenities
8.55
Amenities like flat-screen TVs and good Wi-Fi were appreciated, although some were lacking.
Value for Money
8.05
Price was considered high compared to alternatives that offered better quality.
Food and Beverage
9.05
Breakfast options were plentiful and well-received.
Overall Experience
9.05
Overall experience was mostly positive with some criticisms about age and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:22

Property Description

Luxurious Accommodations with Modern Amenities

Experience the charm of Heraklion at Capsis Astoria Heraklion, located next to the Archaeological Museum. Each modern room features a TFT TV and a private bathroom with a tub. Adorned with historical photographs, the walls offer a glimpse into the city's past.

Culinary Delights and Scenic Views

Indulge in rich buffets at Erofilli Restaurant, enjoy a Greek breakfast at Aegean View Cocktail & Food Bar, or savor a meal at Sin Bistro. With views of the Venetian Castle and the harbor, dining here is a treat for the senses.

Convenience and Comfort

Conveniently situated near the city center, Capsis Astoria Heraklion offers easy access to landmarks and nightlife. Additionally, guests can enjoy free early check-in, late check-out, and conference facilities. Book now to elevate your stay in Heraklion!

Important information:

The hotel's rooftop swimming pool operates between mid-May and early October, weather permitting.

Please let the Capsis Astoria Heraklion know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Capsis Astoria Heraklion participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that transfer from and to the airport/port can be arranged on request and at an extra charge.

Please note that the property can only accommodate pets with a maximum weight of 8 kg or less.

A surcharge of EUR 10 per stay will have to be paid for the cleaning service if you bring a pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Oct 31, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Property Accessibility

Total Disability Score: 33
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 1548 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
M
Marie POHOSKI • solo_traveller • fr
8
Pros:

Petit déjeuner très complet, sucré, salé, produits locaux. Situé en plein centre à côté des arrêts de bus importants. Plusieurs musées à proximité

2026-11-07 • via Nuitee
A
ATHANASIOS • solo_traveller • gr
8
2026-11-07 • via Nuitee
ΚΟΤΣΙΦΑΚΗ • solo_traveller • gr
9
Pros:

Πολύ ευγενικό προσωπικό

Cons:

Ο νιπτήρας που δεν ήταν μέσα στο μπάνιο

2026-11-06 • via Nuitee
I
Ian • couple • gb
10
A good time was had by all
Pros:

Great location great hotel really friendly and attentive staff

Cons:

No one told us the pool would be closed during our stay

2026-11-06 • via Nuitee
C
Carsten • solo_traveller • de
8
2026-11-06 • via Nuitee
M
Müller • couple • ch
9
Ein angenehmes Stadthotel an guter Lage
Pros:

Die Lage war sehr gut, das Personal zuvorkommend. Der Valet-Service hat einwandfrei geklappt

2026-11-05 • via Nuitee
R
Ralph • couple • de
10
Pros:

Comfortable room

Cons:

...

2026-11-04 • via Nuitee
B
Bjern • extended_group • nl
10
2026-11-04 • via Nuitee
J
Jaesoo • couple • us
7
2026-11-03 • via Nuitee
R
Rosalind • family_with_children • gb
7
Well located and well appointed
Pros:

Very well located. Fabulous roof terrace. Well appointed and spacious rooms. Friendly and helpful reception staff. Good buffet breakfast.

Cons:

The rooftop pool was closed while we were there as the lifeguard hadn’t showed up. That was disappointing.

2026-11-01 • via Nuitee
Πόπη • couple • gr
10
2026-10-29 • via Nuitee
T
Ton • couple • nl
10
Het verblijf in Capsis Astoria Hotel was uitstekend
Pros:

Ontbijt was overcompleet. Locatie was in het centrum en daardoor goed uitgangspunt voor bezoek stad. Badkamer is ruim en comfortabel ingericht.
Personeel was zeer behulpzaam, met name de receptie. Informatieverstrekking was uitstekend.

Cons:

N.v.t.

2026-10-29 • via Nuitee
A
Alfredo Manuel • solo_traveller • es
9
Excelente hotel para una tranquila estancia.
Pros:

Atención, desayuno, limpieza, insonorizacion.

Cons:

Nada

2026-10-29 • via Nuitee
F
FIFI • couple • fr
9
Pros:

Tout

2026-10-28 • via Nuitee
R
Revital • couple • il
10
2026-10-26 • via Nuitee
C
Carsten • family_with_children • de
10
Ende eines längeren Sommerurlaubs.
Pros:

sehr gut war das Frühstück. Sehr gut die zentrale Lage und die Nähe zum Flughafen

Cons:

keine negativen Anmerkungen

2026-10-25 • via Nuitee
S
Serafina • couple • de
8
Pros:

Design, Personal, Lage: Top

Cons:

kein Tisch zum Spielen o.Ä. oder Haken zum Aufhängen

2026-10-25 • via Nuitee
D
David • couple • gb
9
I’d happily stay here again and recommend it to anyone wanting to experience the heart of Heraklion
Pros:

We had a wonderful stay at Capsis Astoria, and I would happily recommend it to anyone visiting Heraklion!

The location was perfect for us because we wanted to stay right in the city centre and really experience the local atmosphere, culture and everyday life. Capsis Astoria was exactly what we were looking for. We particularly loved the restaurant’s location, with direct access to a lively street market, which added to the authentic feel of our stay.

Although we didn’t have breakfast at the hotel, we were very impressed by the friendly and helpful staff. They kindly looked after our luggage when we arrived before check-in, which we really appreciated.

Another highlight was the beautiful rooftop area, with its relaxing bar and swimming pool. It was lovely to unwind there while taking in the views of the busy city centre and surrounding buildings.

Personally, I would definitely stay here again. We loved being right in the heart of Heraklion, with the city’s energy and local life right on our doorstep. If you’re looking for a hotel that puts you in the perfect location to explore and experience the real Heraklion, I would wholeheartedly recommend Capsis Astoria!

Cons:

The hotel reception area could be better, but not bad at all, as this was in the city centre.

2026-10-25 • via Nuitee
M
Mika • couple • il
10
2026-10-25 • via Nuitee
M
Maree • couple • au
10
Pros:

Location was amazing, in the heart of the city and next to public transport & taxi rank

2026-10-24 • via Nuitee