Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good internet
Variety in breakfast
Cons:
Aging furniture
High price
Thin walls

Categories

Cleanliness
8.55
There were some mentions of aging facilities that may affect perceived cleanliness.
Service
9.55
Staff was exceptional and dedicated to customer service.
Location
9.55
The location is very central and highly praised.
Room Quality
8.05
Rooms appear a bit dated and not very stylish, which affects the overall quality.
Amenities
8.55
Amenities like flat-screen TVs and good Wi-Fi were appreciated, although some were lacking.
Value for Money
8.05
Price was considered high compared to alternatives that offered better quality.
Food and Beverage
9.05
Breakfast options were plentiful and well-received.
Overall Experience
9.05
Overall experience was mostly positive with some criticisms about age and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:22

Property Description

Luxurious Accommodations with Modern Amenities

Experience the charm of Heraklion at Capsis Astoria Heraklion, located next to the Archaeological Museum. Each modern room features a TFT TV and a private bathroom with a tub. Adorned with historical photographs, the walls offer a glimpse into the city's past.

Culinary Delights and Scenic Views

Indulge in rich buffets at Erofilli Restaurant, enjoy a Greek breakfast at Aegean View Cocktail & Food Bar, or savor a meal at Sin Bistro. With views of the Venetian Castle and the harbor, dining here is a treat for the senses.

Convenience and Comfort

Conveniently situated near the city center, Capsis Astoria Heraklion offers easy access to landmarks and nightlife. Additionally, guests can enjoy free early check-in, late check-out, and conference facilities. Book now to elevate your stay in Heraklion!

Important information:

The hotel's rooftop swimming pool operates between mid-May and early October, weather permitting.

Please let the Capsis Astoria Heraklion know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Capsis Astoria Heraklion participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that transfer from and to the airport/port can be arranged on request and at an extra charge.

Please note that the property can only accommodate pets with a maximum weight of 8 kg or less.

A surcharge of EUR 10 per stay will have to be paid for the cleaning service if you bring a pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Oct 31, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Property Accessibility

Total Disability Score: 33
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 1548 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
T
Toto_del_Reducto solo_traveller uy
9
Pros:

Todos los servicios muy buenos. Desayuno, piscina, rooftop, recepción

2026-09-12 via Nuitee
G
george couple gr
9
2026-09-12 via Nuitee
L
laura extended_group fr
9
Pros:

Emplacement près du centre. Parking avec service de voiturier. La piscine est un plus

2026-09-12 via Nuitee
L
Luna family_with_children ca
8
2026-09-12 via Nuitee
A
ANNE couple gb
5
a convenient overnight
Pros:

Location

Cons:

The room smelled of stale cigarette smoke and the breakfast was poor

2026-09-11 via Nuitee
D
Diego solo_traveller gb
5
2026-09-11 via Nuitee
A
Asya extended_group fr
10
Perfect
Pros:

They were really helpful and problem solving. From reception to breakfast team, everyone is very helpful and always smiling. The rooms were great as well as the location, nothing negative.

2026-09-11 via Nuitee
G
GEORGE solo_traveller gr
10
2026-09-11 via Nuitee
M
Marton family_with_children de
8
Pros:

Der Rooftop mit Schwimmbad, Bar und Restaurant war super. Auch das Frühstück war sehr gut.

2026-09-10 via Nuitee
G
Guido couple it
9
Pros:

Ottima colazione. Personale cordiale ed efficiente.

2026-09-10 via Nuitee
E
Elisabeth solo_traveller fr
9
Pros:

La rénovation des chambres, beaucoup plus agréable ayant changé les baignoires contre des douches à l'italienne et une décoration plus moderne dans tout l'établissement.

2026-09-10 via Nuitee
M
Manuele solo_traveller it
9
A recommended solution for Heraklion
Pros:

High quality hotel with swimming pool on the rooftop, rooms are not super spacious but ok, well-equipped and clean. Great position, close to the city center

Cons:

Bathrooms are a bit tiny, but nothing more to add

2026-09-08 via Nuitee
L
Laura couple fr
10
2026-09-08 via Nuitee
S
spyridoula solo_traveller gr
10
2026-09-08 via Nuitee
S
Susannah couple gb
1
HORRIFIC - DO NOT STAY HERE
Pros:

Nothing

Cons:

DO NOT STAY HERE. Incredibly rude and lacked all compassion when my partner’s father had a sudden heart attack and we asked to change the date by a day.

2026-09-07 via Nuitee
I
Isabelle solo_traveller fr
7
Très bon séjour
Pros:

L’emplacement piscine très agréable petit déjeuner peut être amélioré j’avais une belle chambre

2026-09-07 via Nuitee
Θεόδωρος solo_traveller gr
10
2026-09-07 via Nuitee
F
Frédéric couple ch
8
Pros:

Bien centré, très belle piscine sur le toit.

Cons:

La fenêtre de la chambre qui donne sur les climatiseurs, et éventuellement le bruit qui descendrait des animations sur le toit au bord de la piscine.

2026-09-06 via Nuitee
E
Evangelos extended_group gr
10
Very good stuff
Pros:

Location

Cons:

Nothing important

2026-09-05 via Nuitee
O
Olga solo_traveller gr
10
Pros:

The room was amazing and clean. Comfortable bed, amazing shower, atmospheric lights, big enough TV and a full body mirror!

Cons:

The swimming pool was small and even though I requested a late check out, they disturbed me twice (knocking the door and opening the door).

2026-09-05 via Nuitee