Elk + Avenue Hotel

Hotels
8.5 (904 reviews)
333 Banff Avenue , Banff , ca

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Soundproofing not adequate

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues in the room.
Service
9.11
Guests praised the friendly and helpful staff.
Location
9.15
Excellent central location near shops and restaurants.
Room Quality
8.1
Rooms are generally clean and comfortable, but not soundproof.
Amenities
8.63
On-site coffee shop and spacious underground parking enjoyed by guests.
Value for Money
8.09
Mixed feelings about price relative to room quality.
Food and Beverage
8.64
Good breakfast and quality restaurant options on-site.
Overall Experience
8.61
Generally very positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:15

Property Description

Luxurious Amenities
Elk + Avenue Hotel offers a sauna, hot tub, and modern guest rooms with flat-screen TVs and iPod docking stations. Enjoy free WiFi and stunning mountain views from select rooms.

Convenient Services
Experience top-notch service with a ticket desk, tour assistance, and luggage storage available on-site. Guests can partake in various activities such as skiing, hiking, and sightseeing depending on the season.

Ideal Location
Situated just 4 km from Banff Gondola, and a short drive to Lake Minnewanka and Lake Louise, this hotel provides the perfect base for exploring the scenic beauty of the area.

Book your stay at Elk + Avenue Hotel now to indulge in luxury and convenience during your Banff getaway.

Important information:

The property offers paid underground parking with a limited number of spaces on a first-come, first-served basis and a vehicle height limit for entry of 6.1 feet. There is a $10/night fee for stays from October to May, and is included in stays from June to September. Our team is available to assist with any questions or concerns. Please note that when booking 10 or more rooms, group policies apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 5 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 904 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
R
Roman • couple • ca
10
2026-02-14 • via Nuitee
R
Roman • solo_traveller • ca
10
2026-02-14 • via Nuitee
R
Robert • couple • au
8
Great location, very nice place
Pros:

Location, early check in, guest laundry

Cons:

N/a

2026-02-09 • via Nuitee
E
Emily • extended_group • ca
9
2026-02-09 • via Nuitee
D
daveray34 • Solo travel • Felixstowe, Suffolk, East Anglia, England
10
Solo Adventure....
Pros:

It's 5* stars from me.

So, I arrived late after my 10hr flight from LHR, for my 10nt stay. Reception desk is open 24hrs, so I had a swift check-in and straight up to bed. Upon first inspection, it wasn't the exact room I'd booked,I was expecting a king room with walk-in shower, instead I had a twin queen with bath/shower. However, after a good nights sleep & once I'd opened the curtains and saw the beautiful view, I was very happy with my room, bath came in handy too, after long days out. The coffee machine was great, also the mini fridge came in very handy. Housekeeping cleaned upon my request, and did a wonderful job.

Location & the staff were the highlights for me. I couldn't have chosen better location, the hotel is situated right in the middle of Banff Avenue, amongst all the shops, restaurants, bars. There's a supermarket literally 2 minutes walk away, perfect for stocking the fridge & room with snacks.

As a solo traveller the staff are always important to me, a friendly face and someone to talk to means a lot. The reception staff were all so lovely. I can't remember names, but I came down to a friendly greeting, a hug and chat about my days adventures ahead. All the reception staff I dealt with were exceptional.

Farm & Fire is the onsite restaurant. I dined here for breakfast several times, for dinner & for drinks. Amazing food, amazing staff & the best Blackberry Mule cocktails... ;) The staff I dealt with were amazing, I will leave a separate review. The breakfast was absolutely delicious, I dined elsewhere on some days out, but Farm & Fire is probably one of the best, definitely worth staying and eating here. The only thing that I wasn't used to, is that usually when staying at a hotel, you expect/hope to get breakfast/ dinner reservations. Some days you just wana chill and not venture out. However due to busy periods (Skijoring) , even as a hotel guest, you weren't guaranteed a table. Not what I'm used to, but good to know, when planning your day.

I would 100% recommend this hotel & wouldn't hesitate to stay here again in the future. In fact, I hope to.

Thank you for having me, I had a wonderful stay...

Cheers
Dave

2026-01-30 • via Tripadvisor
F
FNU • couple • ca
5
2026-01-29 • via Nuitee
R
Rowena Sharon • couple • hk
10
2026-01-22 • via Nuitee
S
Sandra • couple • us
9
Pros:

Staff and location

Cons:

No safe in the room

2026-01-21 • via Nuitee
A
Angela • family_with_children • us
10
I really liked how easy it was to walk to the nearby restaurants.
Pros:

It's a great location! The hot tub is really nice. The staff were really great.

Cons:

I wish we had a microwave in our room. Also wish we had a larger fridge.

2026-01-21 • via Nuitee
B
Boris Andreson • family_with_children • ca
8
2026-01-20 • via Nuitee
W
Walter • couple • ca
10
Excellent and enjoyable experience in Banff.
Pros:

Friendly and helpful front desk employee (Shirley). Cleanliness of room and location of hotel. Heated underground parking is a bonus. and much appreciated.

Cons:

Nothing more to add.

2026-01-20 • via Nuitee
S
sarah • couple • us
10
2026-01-19 • via Nuitee
A
Adam • family_with_children • au
8
2026-01-19 • via Nuitee
K
Kirsty • family_with_children • au
8
2026-01-13 • via Nuitee
D
Dirk • couple • de
5
Cons:

Die Freundlichkeit des Personals lies zu wünschen übrig Mann konnte nach 20 Uhr an der Bar nicht mal mehr was trinken
und das in Nordamerika Mann wurde unfreundlich des Raumes verwiesen

2026-01-08 • via Nuitee
B
Binghao • family_with_children • us
10
2026-01-07 • via Nuitee
C
Claire • family_with_children • au
9
Comfortable rooms for families in a great location
Pros:

The location was excellent. Room was very comfortable for four people - family loft. Great restaurant and coffee shop downstairs.

Cons:

The water in the shower was lukewarm at best. The rooms are not soundproof - if you have a noisy neighbour you hear everything.

2026-01-06 • via Nuitee
N
Nicole • couple • au
8
Pros:

Great size rooms, friendly staff and the bed was very comfortable.
Also great location.

Cons:

This property would have been prefect if there was also a gym

2026-01-06 • via Nuitee
S
Seaside549303 • Family • Brisbane, Brisbane Region, Queensland
8
Handy location and pleasant stay
Pros:

We stayed as part of a tour group over Christmas. The staff are friendly and the location is handy with a coin laundry on site. The coffee shop near the foyer has good coffee. There was a lovely decorated Christmas lounge room near the foyer. There is also the Mount Norway shuttle bus that stops at the hotel next door. The only downside to our stay was a technical glitch that caused our tv to come on randomly in the early hours of the morning.

2026-01-05 • via Tripadvisor
M
MarrieDiaz • family_with_children • ca
8
Pros:

Location, clean

Cons:

No pool

2026-01-05 • via Nuitee