Elk + Avenue Hotel

Hotels
8.5 (963 reviews)
333 Banff Avenue , Banff , ca

Children allowed
Pets allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Soundproofing not adequate

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues in the room.
Service
9.11
Guests praised the friendly and helpful staff.
Location
9.15
Excellent central location near shops and restaurants.
Room Quality
8.1
Rooms are generally clean and comfortable, but not soundproof.
Amenities
8.63
On-site coffee shop and spacious underground parking enjoyed by guests.
Value for Money
8.09
Mixed feelings about price relative to room quality.
Food and Beverage
8.64
Good breakfast and quality restaurant options on-site.
Overall Experience
8.61
Generally very positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:15

Property Description

Luxurious Amenities
Elk + Avenue Hotel offers a sauna, hot tub, and modern guest rooms with flat-screen TVs and iPod docking stations. Enjoy free WiFi and stunning mountain views from select rooms.

Convenient Services
Experience top-notch service with a ticket desk, tour assistance, and luggage storage available on-site. Guests can partake in various activities such as skiing, hiking, and sightseeing depending on the season.

Ideal Location
Situated just 4 km from Banff Gondola, and a short drive to Lake Minnewanka and Lake Louise, this hotel provides the perfect base for exploring the scenic beauty of the area.

Book your stay at Elk + Avenue Hotel now to indulge in luxury and convenience during your Banff getaway.

Important information:

The property offers paid underground parking with a limited number of spaces on a first-come, first-served basis and a vehicle height limit for entry of 6.1 feet. There is a $10/night fee for stays from October to May, and is included in stays from June to September. Our team is available to assist with any questions or concerns. Please note that when booking 10 or more rooms, group policies apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 5 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 963 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
W
william couple us
9
2026-05-16 via Nuitee
L
Limei solo_traveller tw
9
Pros:

交通方便

2026-05-13 via Nuitee
J
JONATHAN couple gb
10
Lovely, relaxing 3 night stay
Pros:

Excellent location - in the heart of Banff village. Lovely spacious room and very well presented.
Extremely friendly and helpful staff. Would highly recommend.

2026-05-13 via Nuitee
P
Postle couple au
7
Adequate
Pros:

Location, friendly staff, excellent dinner in restaurant

Cons:

Common areas were far too hot. Air conditioning is noisy. Rooms are tired and need updating. Housekeeping inadequate. Bathrooms should be cleaned daily and tea cups etc changed

2026-05-11 via Nuitee
M
Mari couple jp
7
最高のロケーション
Pros:

スーパー横
街の隣りで
とても便利

Cons:

廊下や部屋はそんな綺麗じゃない
要スリッパ

2026-05-10 via Nuitee
R
Ramanjeet Singh solo_traveller ca
8
2026-05-09 via Nuitee
B
Bonnie couple ca
9
Comfortable and luxurious two-night getaway!
Pros:

The location to the buses, IGA, shops and restaurants, the views of the mountains. Their onsite restaurant, gift shop, coffee cafe, and beautiful lounge areas.

Cons:

The lack of a safety deposit in the hotel room.

2026-05-09 via Nuitee
A
Anne-Marie solo_traveller ca
7
Cons:

I had to pay extra for parking.

2026-05-09 via Nuitee
G
GINA solo_traveller ca
8
Your 1st hotel in banff
Pros:

Location, room was spacious great view, comfy bed.room was available when we checked in, my special request for my kid's bday was given. Accommodating n friendly staff.

Cons:

The door on the cabinet fridge bangs so need to put a stopper to silence it.
The shampoo and conditioner itsnt good for my hair. No bar soap, room slippers, room service, breakfast buffet which i prefer

2026-05-08 via Nuitee
A
Andrew solo_traveller gb
9
Fantastic stay in a prime location, staff were excellent and super friendly.
Pros:

Very convenient for Shops, Restaurants and most importantly the Ski Shuttle Bus stop.

Cons:

Rooms were large and comfortable but probably needed a little TLC from the maintenance team, although nothing major just the odd scuff here and there.

2026-05-07 via Nuitee
Y
Yury family_with_children ca
10
Very nice, clean, quiet hotel, good location.
2026-05-06 via Nuitee
P
Philip couple ca
10
2026-05-06 via Nuitee
I
Ian couple au
10
Excellent comfortable stay right in the heart of Banff
Pros:

Large room, comfortable bed, excellent location, spacious bathroom, helpful friendly staff, right near bus stops.

Cons:

Nothing

2026-05-06 via Nuitee
W
Wayne solo_traveller gb
10
Pros:

Location was perfect! The underground parking was great too. Only wished we had stayed longer.

2026-05-04 via Nuitee
A
Alain couple ch
9
2026-05-04 via Nuitee
C
Christina family_with_children au
10
2026-05-04 via Nuitee
S
Shreeya solo_traveller np
10
Pros:

Perfect location, mins away from the core Banff area. Clean and very comfortable bed. Jacuzzi and sauna were great after a day of aight seeing.

Cons:

No breakfast

2026-05-04 via Nuitee
E
ELIZA family_with_children ca
9
Pros:

location and parkade were perfect!

2026-05-03 via Nuitee
M
Marchesan extended_group ca
10
Very good value and comfortable vibe
Pros:

Clean and organized

Cons:

Nothing

2026-04-30 via Nuitee
J
Jia shyuan couple tw
8
地點方便
Pros:

地點方便

Cons:

1.停車場輸入密碼的地方不清楚,我們卡在門前進不去。
2.枕頭有異味

2026-04-30 via Nuitee