Casa Dann Carlton Hotel & SPA

Hotels
Dann Hotels
8.9 (3818 reviews)
Calle 93B N° 19-44 , Bogotá , co

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Service inconsistencies
Need for room renovations

Categories

Cleanliness
8.43
Some reviews mention the rooms being clean, while others note they are old and need modernization.
Service
9.4
Generally positive feedback on staff attentiveness, with some mentions of inconsistency.
Location
9.44
Positive sentiment regarding the hotel's safe and calm location, considered excellent.
Room Quality
8.39
Rooms are noted as comfortable but outdated and in need of renovation.
Amenities
8.92
Amenities like spa facilities and breakfast received praise, though some amenities were critiques.
Value for Money
9.28
Many reviews consider the hotel a good value for the price relative to its offerings.
Food and Beverage
8.43
Mixed reviews with good breakfast but some service issues and menu variety mentioned.
Overall Experience
8.9
Overall satisfaction noted but with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:28

Property Description

Luxurious Amenities

Set in an impressive building, Casa Dann Carlton Hotel & SPA offers a luxurious experience with an indoor pool, Spa facilities, a fitness centre, and a restaurant. Relax in the sauna, hot tub, or pamper yourself in the massage room.

Elegant Rooms

Boasting classy décor, the rooms at Carlton Hotel & SPA Casa Dann are designed for comfort and style. Enjoy spacious seating areas, work desks, kitchenettes, and minibars. Free Wi-Fi and Cable TV are included for your entertainment.

Gastronomic Delights

Indulge in a buffet breakfast served daily and savor a variety of international dishes at the restaurant. Unwind with drinks on the terrace or visit the coffee shop for a cozy atmosphere.

Book now to experience the epitome of luxury at Casa Dann Carlton Hotel & SPA.

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.

Monday to Saturday:

Treatment room services: 7:00 a.m. to 10:00 p.m.
Gym: 6:00 a.m. to 9:30 p.m.
Sauna and steam room: 7:00 a.m. to 9:30 p.m.
Pool: 8:00 a.m. to 9:30 p.m.

Sundays and holidays:
All services: 9:00 a.m. to 6:00 p.m.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Location

Guest Reviews

8.9
Based on 3818 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.28
Food and Beverage: 8.43
Overall Experience: 8.9
V
Valeria Carolina family_with_children co
1
2026-08-22 via Nuitee
V
Valeria Carolina family_with_children co
2
Pros:

El personal será colaborador a excepción de los del restaurante

2026-08-22 via Nuitee
M
Maria Alejandra family_with_children co
10
2026-08-22 via Nuitee
R
Remi solo_traveller fr
10
Pros:

Très bel hotel , bon petite déjeuner , personnel extrêmement gentil

Cons:

La douche a la pente mal faite du coût l'évacuation de l eau ce faisait mal.

2026-08-22 via Nuitee
B
Barry couple us
10
2026-08-22 via Nuitee
S
Silvia couple it
10
Breve passaggio a Bogotà
Pros:

La stanza, la spa, il ristorante

2026-08-22 via Nuitee
P
Perez couple ec
10
2026-08-21 via Nuitee
J
Jorge solo_traveller co
9
2026-08-21 via Nuitee
J
Julian solo_traveller co
9
2026-08-21 via Nuitee
A
Alanna family_with_children co
6
2026-08-20 via Nuitee
I
Ibrahim couple ve
8
2026-08-20 via Nuitee
D
Daniel solo_traveller co
10
2026-08-20 via Nuitee
M
Mariany solo_traveller ve
9
2026-08-19 via Nuitee
M
Martinez family_with_children co
10
Amo ese hotel
Pros:

Es hermoso

Cons:

Todo me gustó

2026-08-19 via Nuitee
P
Patrícia couple pt
6
Pros:

localizaçao

Cons:

pequeno almoço com poucas opçoes para quem tem intolerancias

2026-08-19 via Nuitee
D
Dominik couple de
10
2026-08-19 via Nuitee
G
Grisales solo_traveller us
9
2026-08-19 via Nuitee
F
Fabiana solo_traveller py
6
Pros:

El desayuno... muy bueno

Cons:

Como hotel 5 estrellas.... tuve que reclamar toallas... bata.... jabón... varias veces....la ducha tapada.... el agua sale normal....... no es ducha de nivel 5 ..... y me faltó un cable del celular que finalmente apareció en recepción......

2026-08-18 via Nuitee
S
Sergio Nicolás solo_traveller co
8
Pros:

Zonas humedas, gimnasio y piscina

Cons:

Cama muy blanda

2026-08-18 via Nuitee
V
Verónica family_with_children co
9
2026-08-18 via Nuitee