Casa Dann Carlton Hotel & SPA

Hotels
Dann Hotels
8.9 (3406 reviews)
Calle 93B N° 19-44 , Bogotá , co

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Service inconsistencies
Need for room renovations

Categories

Cleanliness
8.43
Some reviews mention the rooms being clean, while others note they are old and need modernization.
Service
9.4
Generally positive feedback on staff attentiveness, with some mentions of inconsistency.
Location
9.44
Positive sentiment regarding the hotel's safe and calm location, considered excellent.
Room Quality
8.39
Rooms are noted as comfortable but outdated and in need of renovation.
Amenities
8.92
Amenities like spa facilities and breakfast received praise, though some amenities were critiques.
Value for Money
9.28
Many reviews consider the hotel a good value for the price relative to its offerings.
Food and Beverage
8.43
Mixed reviews with good breakfast but some service issues and menu variety mentioned.
Overall Experience
8.9
Overall satisfaction noted but with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:28

Property Description

Luxurious Amenities

Set in an impressive building, Casa Dann Carlton Hotel & SPA offers a luxurious experience with an indoor pool, Spa facilities, a fitness centre, and a restaurant. Relax in the sauna, hot tub, or pamper yourself in the massage room.

Elegant Rooms

Boasting classy décor, the rooms at Carlton Hotel & SPA Casa Dann are designed for comfort and style. Enjoy spacious seating areas, work desks, kitchenettes, and minibars. Free Wi-Fi and Cable TV are included for your entertainment.

Gastronomic Delights

Indulge in a buffet breakfast served daily and savor a variety of international dishes at the restaurant. Unwind with drinks on the terrace or visit the coffee shop for a cozy atmosphere.

Book now to experience the epitome of luxury at Casa Dann Carlton Hotel & SPA.

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.

The Pool, Spa and wet areas operate from Monday to Saturday from 7:00 a.m. to 10:00 p.m., Sundays and holidays from 9:00 a.m. to 6:00 p.m. Closed on the 1st Monday of each month.
The Gym operates from Monday to Saturday from 6:00 am to 9:00 pm, closed on Sunday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 9 years old stay for US$23 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for US$41 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3406 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.28
Food and Beverage: 8.43
Overall Experience: 8.9
L
Luc solo_traveller au
10
2026-03-21 via Nuitee
A
Adriana solo_traveller co
10
2026-03-21 via Nuitee
E
eleonora family_with_children co
1
Pésimo
Pros:

La habitación cara y la ducha no servía

Cons:

La
Ducha no servía , no lo arreglaron y la habitación carísima

2026-03-20 via Nuitee
V
Vitinos family_with_children es
10
2026-03-20 via Nuitee
P
pemialhe solo_traveller co
10
Excelente
Pros:

Todo

Cons:

N/A

2026-03-19 via Nuitee
O
Oliver couple de
10
Pros:

Desayuno

Cons:

/

2026-03-19 via Nuitee
J
judith couple us
10
2026-03-19 via Nuitee
M
Maria Paz couple co
9
Pros:

Excelentes instalaciones

2026-03-18 via Nuitee
V
Velandia family_with_children co
8
2026-03-18 via Nuitee
N
Nicole family_with_children ca
9
9.5/10 would stay here again
Pros:

I stayed on the executive floor. Diego was amazing and exceeded my expectations. He kindly made my boyfriend and I eggs every morning. He made sure we had our minibar restocked everyday. He was definitely the best part of our stay. The rooms were clean. The bed was very comfortable. Park 93 was very close and the area is very walkable. The pool, sauna, and turkish bath were great. The rooftop cafe was a nice touch and I didn't know it existed! I would highly recommend this hotel to anyone.

Cons:

The room had a Nespresso machine and we didn't have pods in the room. However, there was a Nescafé machine in the executive lounge so it wasn't that big of a deal. The windows could have been more soundproof but it wasn't a deal-breaker.

2026-03-18 via Nuitee
J
julymar couple ve
10
2026-03-17 via Nuitee
P
patricio family_with_children cl
10
2026-03-17 via Nuitee
F
Flechas couple co
10
2026-03-17 via Nuitee
E
Evelin Dayan couple co
8
Tranquilo
Pros:

Excelente bello hotel

Cons:

Que cuando llegamos y salimos nadie nos colaboró con maletas …

2026-03-16 via Nuitee
D
Daniela couple co
10
2026-03-16 via Nuitee
G
Gyula couple hu
10
Exceptional quality and friendly staff
Pros:

I think it is one of the best hotels in Bogotá. With stable high level service and good location with nice rooms.

2026-03-15 via Nuitee
A
Astrid couple co
8
Buena
Pros:

La amabilidad del personal

Cons:

Deben remodelarlo, tienen mobiliario muy viejo y dañado

2026-03-14 via Nuitee
K
Kevin family_with_children us
10
Best hotel in Bogota, great staff, great rooms, excellent restaurant and service.
Pros:

Everything, the restaurant was excellent

Cons:

No complaints

2026-03-14 via Nuitee
R
Rodrigo couple co
10
2026-03-14 via Nuitee
M
Mathilde couple fr
10
Très bon hôtel
Pros:

Accueil excellent, personnel très professionnel.
Nous avons bénéficié d’un surclassement.
Petit déjeuner très complet et piscine très agréable.

2026-03-14 via Nuitee