Casa Dann Carlton Hotel & SPA

Hotels
Dann Hotels
8.9 (3406 reviews)
Calle 93B N° 19-44 , Bogotá , co

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Service inconsistencies
Need for room renovations

Categories

Cleanliness
8.43
Some reviews mention the rooms being clean, while others note they are old and need modernization.
Service
9.4
Generally positive feedback on staff attentiveness, with some mentions of inconsistency.
Location
9.44
Positive sentiment regarding the hotel's safe and calm location, considered excellent.
Room Quality
8.39
Rooms are noted as comfortable but outdated and in need of renovation.
Amenities
8.92
Amenities like spa facilities and breakfast received praise, though some amenities were critiques.
Value for Money
9.28
Many reviews consider the hotel a good value for the price relative to its offerings.
Food and Beverage
8.43
Mixed reviews with good breakfast but some service issues and menu variety mentioned.
Overall Experience
8.9
Overall satisfaction noted but with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:28

Property Description

Luxurious Amenities

Set in an impressive building, Casa Dann Carlton Hotel & SPA offers a luxurious experience with an indoor pool, Spa facilities, a fitness centre, and a restaurant. Relax in the sauna, hot tub, or pamper yourself in the massage room.

Elegant Rooms

Boasting classy décor, the rooms at Carlton Hotel & SPA Casa Dann are designed for comfort and style. Enjoy spacious seating areas, work desks, kitchenettes, and minibars. Free Wi-Fi and Cable TV are included for your entertainment.

Gastronomic Delights

Indulge in a buffet breakfast served daily and savor a variety of international dishes at the restaurant. Unwind with drinks on the terrace or visit the coffee shop for a cozy atmosphere.

Book now to experience the epitome of luxury at Casa Dann Carlton Hotel & SPA.

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.

The Pool, Spa and wet areas operate from Monday to Saturday from 7:00 a.m. to 10:00 p.m., Sundays and holidays from 9:00 a.m. to 6:00 p.m. Closed on the 1st Monday of each month.
The Gym operates from Monday to Saturday from 6:00 am to 9:00 pm, closed on Sunday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 9 years old stay for US$23 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for US$41 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3406 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.28
Food and Beverage: 8.43
Overall Experience: 8.9
J
javier family_with_children co
8
2026-02-14 via Nuitee
J
John solo_traveller co
8
2026-02-12 via Nuitee
P
Patricio couple ec
10
Pros:

eXCELENTE DESAYUNO, SPA ESPECTACULAR, HERMOSA PISCINA

2026-02-12 via Nuitee
A
Andy family_with_children co
10
2026-02-11 via Nuitee
T
Torres couple cr
10
Excepción…
Pros:

Hola, me agradó demasiado la atención brindada, la atención de cada uno del personal fue super amable, correcta y sobre todo se mostró la preocupación para que estuviéramos a gusto, los pequeños detalles hacen la diferencia, agradezco el detalle de mi cumpleaños, disfruté mucho la estadía, volveremos sin duda.

Cons:

Todo de forma correcta.

2026-02-10 via Nuitee
I
Idabel family_with_children pa
7
Cons:

Siento que le faltaban muchas opciones en el desayuno. Apenas un poco de panes y opciones de huevos, pero no había yogurt, por ejemplo.

2026-02-10 via Nuitee
S
Samuel solo_traveller us
10
Thank you Casa Dan
Pros:

I love Casa Dan.. they have the most helpful staff in all of Bogota I think. They do everything they can to make it the best experience and they always follow their rules. The pool in the spa are nice and I got one of the luxury rooms on the seventh floor that was absolutely stunning. Huge with 180° view of the sunset and the mountains. They let me play music all night if I want to as the rooms are soundproof. The breakfast is the best buffet I've ever had at a hotel, and worse comes to worst you can always order their 24-hour room service which is good as well. I can't say enough about this hotel it's awesome. One of the drivers out front, who are available 24 hours a day on the spot, drove me around Bogota looking for a bicycle to ride on my vacation and he stuck with it until we found what we were looking for. Thanks Jordan,

Cons:

Na

2026-02-09 via Nuitee
P
Pedroza couple co
9
2026-02-09 via Nuitee
R
Rodrigo solo_traveller cl
9
Excelente lugar con muy buen desayuno y áreas comunes
Pros:

Espectacular hotel con excelente infraestructura

Cons:

Nada

2026-02-08 via Nuitee
L
Lina couple co
10
Pros:

I liked everything it’s an amazing place

2026-01-31 via Nuitee
G
GINNA PAOLA couple co
6
Cons:

Que le sube mucho el
Precio es diferente al de booking

2026-01-30 via Nuitee
J
Juan Carlos solo_traveller co
7
Cons:

Habitacion 208, tiene barandas en la ducha para personas con discapacidad, me ubicaron una silla para la ducha, pero el piso no ofrece una condicion anti-deslizante, al tener el mismo nivel el piso de la ducha con el resto del baño se va llenando de agua, las muletas se resbalan en el piso humedo, salir de la ducha o moverse dentro de ella para abrir o cerrar el agua, graduar la temperatura son operaciones criticas, sufri mucho y me senti muy inseguro, tube que salir de la ducha gateando.

2026-01-29 via Nuitee
נאור family_with_children il
10
2026-01-28 via Nuitee
J
Josué couple pa
10
2026-01-28 via Nuitee
J
Jürgen couple de
5
2026-01-28 via Nuitee
R
ROSA ELENA family_with_children pa
10
Pros:

La atención de todo el personal

Cons:

Todo estuvo bien

2026-01-27 via Nuitee
J
judith couple us
10
2026-01-26 via Nuitee
M
Martha Lucía family_with_children co
8
Pros:

La habitación la cama deliciosa, la comida la ame

Cons:

Que no hay tanta ventilación el aire acondicionado no sirve

2026-01-26 via Nuitee
M
María Angélica couple co
9
2026-01-26 via Nuitee
N
Nicolas family_with_children us
10
2026-01-25 via Nuitee