Casa Dann Carlton Hotel & SPA

Hotels
•
Dann Hotels
8.9 (3616 reviews)
Calle 93B N° 19-44 , Bogotá , co

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Service inconsistencies
Need for room renovations

Categories

Cleanliness
8.43
Some reviews mention the rooms being clean, while others note they are old and need modernization.
Service
9.4
Generally positive feedback on staff attentiveness, with some mentions of inconsistency.
Location
9.44
Positive sentiment regarding the hotel's safe and calm location, considered excellent.
Room Quality
8.39
Rooms are noted as comfortable but outdated and in need of renovation.
Amenities
8.92
Amenities like spa facilities and breakfast received praise, though some amenities were critiques.
Value for Money
9.28
Many reviews consider the hotel a good value for the price relative to its offerings.
Food and Beverage
8.43
Mixed reviews with good breakfast but some service issues and menu variety mentioned.
Overall Experience
8.9
Overall satisfaction noted but with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:28

Property Description

Luxurious Amenities

Set in an impressive building, Casa Dann Carlton Hotel & SPA offers a luxurious experience with an indoor pool, Spa facilities, a fitness centre, and a restaurant. Relax in the sauna, hot tub, or pamper yourself in the massage room.

Elegant Rooms

Boasting classy décor, the rooms at Carlton Hotel & SPA Casa Dann are designed for comfort and style. Enjoy spacious seating areas, work desks, kitchenettes, and minibars. Free Wi-Fi and Cable TV are included for your entertainment.

Gastronomic Delights

Indulge in a buffet breakfast served daily and savor a variety of international dishes at the restaurant. Unwind with drinks on the terrace or visit the coffee shop for a cozy atmosphere.

Book now to experience the epitome of luxury at Casa Dann Carlton Hotel & SPA.

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.

Monday to Saturday:

Treatment room services: 7:00 a.m. to 10:00 p.m.
Gym: 6:00 a.m. to 9:30 p.m.
Sauna and steam room: 7:00 a.m. to 9:30 p.m.
Pool: 8:00 a.m. to 9:30 p.m.

Sundays and holidays:
All services: 9:00 a.m. to 6:00 p.m.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 9 years old stay for US$23 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for US$41 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3616 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.28
Food and Beverage: 8.43
Overall Experience: 8.9
V
Vitinos • solo_traveller • es
10
2026-05-30 • via Nuitee
S
Sebastian Cadavid • solo_traveller • co
7
Buenas instalaciones. Internet pésimo.
Pros:

La piscina, el gimnasio y demás instalaciones

Cons:

El internet demasiado malo. Intermitente y muy lento. El lavamanos no tenía agua caliente. Solo fría y en la ducha tardaba demasiado en calentarse.

2026-05-30 • via Nuitee
C
Carlos Mario • solo_traveller • co
10
2026-05-29 • via Nuitee
D
Dominik • solo_traveller • at
10
2026-05-28 • via Nuitee
H
Hector • solo_traveller • co
10
Pros:

Excelente muy limpio tranquilo todo muy bien

2026-05-28 • via Nuitee
C
chacon quintero • couple • co
10
2026-05-27 • via Nuitee
D
Diego • solo_traveller • it
8
Good
Pros:

A business hotel so nothing special but very functional and an abundant breakfast. Staff was helpful and friendly.

Cons:

Nothing in particular to mention.

2026-05-26 • via Nuitee
S
STEFANIA • extended_group • it
9
2026-05-26 • via Nuitee
P
Phil • couple • us
10
2026-05-25 • via Nuitee
L
Leonardo • couple • co
10
Espectacular
Pros:

Las instalaciones súper

2026-05-25 • via Nuitee
A
Ana Júlia • family_with_children • br
7
Pros:

O tamanho do quarto.

Cons:

O café da manhã não era muito bom, opções sem descrição, demorado. Não vale o preço.

2026-05-24 • via Nuitee
Y
Yeferson Javier • solo_traveller • co
8
Buen plan y descanso
Pros:

Desayuno y zonas húmedas

Cons:

Mobiliario en habitaciones parecían algo deteriorados / antigüos

2026-05-22 • via Nuitee
C
Chadi tamer • solo_traveller • ve
10
2026-05-21 • via Nuitee
S
S9666YUmarthas • Friends getaway
10
Pictures and videos can be found of all of the different branches of the Carlton spa hotel in Colombian cities
Pros:

The Casa Dan Carlton is a hidden gem in Bogota. Although I have never been here before, I am well traveled enough to recognize true beauty when I see it.

Not only does Casa Dann give the culture of Colombia a good review, but it inspires people of higher cultural understandings, to salute casa Dann, family-originated hotel for its respectful treatment and presentation of Colombian art and culture.

comfortable with a reasonable usually accessible rooftop view, Casa Dann providesa spa experience in a wealthy yet accessible neighborhood, an introduction to Colombian cuisine and pre-Colombian art, a restaurant and a buffet daily breakfast, as well as live musicians from Tuesday through Saturday nights.

I thank the people at Casa Dann, for balancing the best interests of Colombia with the needs of guests. I am happy to know that there is a safe welcome place to return to as I continue my adventures in Colombia.

2026-05-20 • via Tripadvisor
C
catherine • solo_traveller • co
10
Pros:

Nos encanto la atencion del personal. Super dispuesto a coloborar a nuestros requerimientos.

2026-05-20 • via Nuitee
N
Natalia • couple • co
10
Plan Escape en Bogotá
Pros:

El desayuno y el uso ilimitado de las zonas húmedas. Comodidad en las instalaciones

Cons:

No tienen acondicionador

2026-05-19 • via Nuitee
A
ALEXIS • couple • co
10
CONFORT
Pros:

Desayuno

2026-05-19 • via Nuitee
A
Andrea • solo_traveller • co
6
Lástima
Pros:

El personal muy amable

Cons:

Tienen muy poco en el front desk, lo cual me demoro en el check in y en el check out, por otro lado hicieron un evento a las 7 am de un domingo en el que por supuesto no pude dormir. Las personas que atienden la línea para servicio al cuarto no conocen el menú y tampoco saben explicarlo

2026-05-19 • via Nuitee
E
Erazo • solo_traveller • ec
10
Pros:

La comodidad el lugar la ubicación

2026-05-19 • via Nuitee
A
ALEXANDER • family_with_children • co
9
sali relajado
Pros:

Muy buenas instalaciones

Cons:

Las camas no son tan saves

2026-05-19 • via Nuitee