Concorde Marco Polo

Hotels
8.2 (557 reviews)
B.P. 35 Yasmine Hammamet , Hammamet , tn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Superb Location
Friendly Staff
Cons:
Poor Food Quality
Coordination Issues

Categories

Cleanliness
6.53
A lack of coordination resulted in significant wait times and a lack of heating in the room.
Service
9.5
Staff are described as very friendly and attentive.
Location
9.54
Top location as mentioned in the reviews.
Room Quality
7.99
Standard quality, with some concerns about heating.
Amenities
8.52
Amenities were standard, but specific issues were not mentioned.
Value for Money
7.98
Quality of food and beverage does not meet expectations.
Food and Beverage
7.03
Quality of food is very standard and lacks freshness.
Overall Experience
8.5
General positive sentiment despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:40

Property Description

Luxurious Accommodation with Stunning Sea Views

Unmatched Facilities and Activities

Multilingual Staff and Convenient Location

Book your stay at Occidental Marco Polo now to experience the perfect blend of luxury and relaxation!

Important information:

Please note that this property is exclusively for family and couples only.

Air Conditioning Operating Period:
Open: 15th June
Close: 30th September
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 557 reviews
Cleanliness: 6.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 8.5
O
Obaidur family_with_children gb
10
excellent
Pros:

loving the hotel activities

Cons:

wi-fi not very stable

2026-07-18 via Nuitee
C
Chokri couple tn
8
2026-07-17 via Nuitee
S
Sameh solo_traveller at
10
2026-07-16 via Nuitee
C
Chemsi Nadia solo_traveller dz
10
Pros:

La piscine une merveille un coin phare de cet hotel ainsi que l acceuil chalheureux qui nous a ete temoigner.

2026-07-14 via Nuitee
M
MOHAMED AMINE solo_traveller gb
8
2026-07-14 via Nuitee
M
Mohamed Wassim solo_traveller tn
8
2026-07-12 via Nuitee
S
sabrina couple be
5
Ca passe
Pros:

La piscine est spacieuse et j'ai particulièrement apprécié les chaises longues immergées ainsi que le bar aquatique. Le personnel et Sirine, ainsi que la gérante du spa, sont très à l'écoute et très professionnels. La chambre était très propre bien qu'un peu vieillotte.

Cons:

La qualité de la nourriture a suscité des préoccupations, partagées par une majorité des clients. L'absence de saveur a été un point de critique majeur, indiquant un manque de satisfaction. De plus, des inquiétudes ont été soulevées concernant la propreté de la piscine, qui n'était pas constamment irréprochable. Et la plage privé est mieux nettoyé dans les hôtels a côté.

2026-07-12 via Nuitee
M
Mohamed family_with_children ly
10
Pros:

Really nice hotel for family vacation

2026-07-10 via Nuitee
محمد اللافي solo_traveller ly
8
Pros:

جميل جدا الاسرة كانت مريحه جدا والموضفون ودودين

2026-06-28 via Nuitee
M
Maroua solo_traveller nl
3
2026-06-27 via Nuitee
J
Juliette family_with_children fr
7
Belle semaine au soleil et détente absolue !!!!!!
Pros:

La piscine super avec de la bonne musique varié et agréable. La taille du lit et notre contact dans l'hôtel Cyrine et le personnel de manière général très agréable.
Beau et bon buffet parfois de l'attente pour avoir certain plat (frites, pizza)

Cons:

Manque de transat et de parasol autour de la piscine et à la plage. Oreiller trop gros. Qualité des boissons du all inclusive vraiment bas de gamme pour l'alcool et trop trop sucré pour les sans alcools.
Beaucoup de déchets sur la plage devant l'hôtel malheureusement je pense que c'est partout en Tunisie.

2026-06-26 via Nuitee
M
maher extended_group sa
10
it is a great stay and beautiful swimming pool
Pros:

The swimming board and facilities and good surface

Cons:

this is almost old what it is OK

2026-06-23 via Nuitee
A
Abdulhakim couple ly
10
Fantastic experience
Pros:

Great place to spend vacation with family, the staff were exceptionally fantastic and friendly, special thanks to Cyrine and Halima for their help and hospitality. The pool and the bar was heavenly and unique. Will definitely visit again.

Cons:

Nothing to dislike, lift could be re-carpeted but otherwise everything was great.

2026-06-22 via Nuitee
W
Walid couple tn
10
2026-06-21 via Nuitee
J
jennifer solo_traveller be
10
Pros:

Hôtel top
Propreté au top
Personnelle super accueillant gentils et a l écoute
Réception top
Que dire de plus que c est un de mes hôtel préférée de hammamed rien a redire vite y retourner

2026-06-16 via Nuitee
K
Khmais couple tn
8
Goed
2026-06-15 via Nuitee
H
Hamza couple fr
5
Pros:

Pas grand chose

Cons:

..

2026-06-14 via Nuitee
R
rhiannon couple au
1
terrible DO NOT stay here
Cons:

cockroaches in the dining room, food poisoning, the room was dirty

2026-06-13 via Nuitee
C
Carmela couple gb
8
We had an amazing time and treated by the staff like royals. 😊
Pros:

The location and the staff. The staff are amazing and very helpful. They do above and beyond for the clients.

Cons:

The facility is outdated. the carpet of the lift is too old and smelly. Some of the toilet doors cannot be locked. The food is the same every day. if you are staying for a week, you eat the same food for 7 days.

2026-06-12 via Nuitee
B
BOUALI solo_traveller ca
1
Amélioration indispensable
Pros:

La piscine et l'accueil à la réception.

Cons:

La nourriture n'était pas bonne du tout et le personnel au restaurant sont aux petits soins des groupes de vacanciers mais ils négligent les individus hors groupes.
Le manque de transat au niveau de la piscine, le.manque de matelas des transats au niveau de la plage.
Le bruit de l'air climatisé dans la chambre malgré les efforts du personnel de l'entretien et les dégâts des eaux la dernière nuit.

2026-06-12 via Nuitee