The Crown Palais New Hankyu Kochi

Hotels
8 (220 reviews)
Honmachi 4-2-50 , Kochi , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Currency exchange
Chapel/shrine
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Delicious Breakfast
Cons:
Cleanliness Issues
Old Room Conditions

Categories

Cleanliness
6.83
Multiple mentions of dirtiness and issues with cleanliness in rooms.
Service
8.8
Numerous positive comments about staff's kindness and attentiveness.
Location
8.84
Positive remarks regarding convenience and proximity to attractions.
Room Quality
7.29
Some critiques about age and maintenance issues but also highlights of spaciousness.
Amenities
7.82
Amenities mentioned positively, but some comments about insufficient availability.
Value for Money
7.78
Good price-performance ratio emphasized in reviews.
Food and Beverage
8.83
Consistently positive remarks regarding breakfast offerings.
Overall Experience
7.8
Overall sentiment leaning positive with both strengths and weaknesses identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:57

Property Description

Luxurious Accommodation
The Crown Palais New Hankyu Kochi offers elegant guest rooms just a 5-minute walk from Kochi Castle. Each bright room features modern amenities such as a flat-screen TV, free wired internet, and a relaxing bath tub in the en suite bathroom.

Dining Excellence
Indulge in a culinary journey at the hotel's 7 restaurants and bars. From sizzling Teppanyaki meals at Kazan to delicate dishes at Shichifuku Japanese restaurant, there's something to satisfy every palate.

Fitness and Convenience
Stay active at the fitness club or indoor swimming pool, and make use of services like free luggage storage and car rentals. With a prime location near transportation options, exploring Kochi city is a breeze.

Experience luxury, fine dining, and convenience at The Crown Palais - book your stay now for an unforgettable experience!

Important information:

Guests who wish to use a baby cot need to make a reservation in advance (charges apply).

Guests with a tattoo may not be permitted to enter the swimming pool area and other public facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KCZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8
Based on 220 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
S
shigeru • couple • jp
6
2026-01-20 • via Nuitee
J
Jon • solo_traveller • jp
7
Pros:

A bit rundown

2026-01-19 • via Nuitee
Y
Yoshinobu • couple • jp
6
2026-01-19 • via Nuitee
K
katsuji • couple • jp
5
2026-01-19 • via Nuitee
コウジ • couple • jp
6
2026-01-19 • via Nuitee
A
AKIHIKO • couple • jp
8
2026-01-15 • via Nuitee
J
JUNICHI • family_with_children • jp
10
Pros:

部屋は、キレイでユニットバスやトイレも清潔で良かったです。

2026-01-05 • via Nuitee
H
Hajime • solo_traveller • jp
8
2025-12-16 • via Nuitee
増田 • family_with_children • jp
8
2025-12-14 • via Nuitee
F
fumio • solo_traveller • jp
8
仕事で泊まるホテルにしてはでしたが安いホテルが空いてたら選ばない
Pros:

城から近い
街にも近い
市電の目の前
お風呂が大きい

Cons:

駐車場係の接客態度・言葉遣いが悪い（その他のスタッフは最高）
街には近いのは近いがすぐ近くに必要なお店が無い
リーズナブルでは無い

2025-11-30 • via Nuitee
K
KANAKO • solo_traveller • jp
4
2025-11-26 • via Nuitee
S
sonoko • extended_group • jp
10
2025-11-22 • via Nuitee
Y
Yoshihiro • family_with_children • jp
7
Pros:

立地が凄く便利でよかった！

Cons:

空調が全館空調なのか、各部屋での温度調節が出来なくて凄く暑かった！
各部屋でエアコンの温度設定ができればよかった。

2025-11-10 • via Nuitee
Y
Yasuhiro • solo_traveller • jp
4
2025-11-07 • via Nuitee
U
Unoki • solo_traveller • jp
8
2025-10-24 • via Nuitee
Y
YOSHIMASA • solo_traveller • jp
8
2025-10-23 • via Nuitee
O
Ono • family_with_children • jp
6
2025-10-23 • via Nuitee
T
Takashi • solo_traveller • jp
8
2025-10-15 • via Nuitee
ニナリッチ • solo_traveller • jp
8
朝ごはんのオムレツ最高に美味しっ！
Pros:

フロントの方が親切で、すぐに動いてくれる。

Cons:

窓からの景色はあまり、、開放感ない。
街中仕方ないですね。

2025-10-11 • via Nuitee
M
Matsuda • solo_traveller • jp
7
2025-10-05 • via Nuitee