The Crown Palais Kochi

Hotels
8 (221 reviews)
Honmachi 4-2-50 , Kochi , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Currency exchange
Chapel/shrine
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Delicious Breakfast
Cons:
Cleanliness Issues
Old Room Conditions

Categories

Cleanliness
6.83
Multiple mentions of dirtiness and issues with cleanliness in rooms.
Service
8.8
Numerous positive comments about staff's kindness and attentiveness.
Location
8.84
Positive remarks regarding convenience and proximity to attractions.
Room Quality
7.29
Some critiques about age and maintenance issues but also highlights of spaciousness.
Amenities
7.82
Amenities mentioned positively, but some comments about insufficient availability.
Value for Money
7.78
Good price-performance ratio emphasized in reviews.
Food and Beverage
8.83
Consistently positive remarks regarding breakfast offerings.
Overall Experience
7.8
Overall sentiment leaning positive with both strengths and weaknesses identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:57

Property Description

Luxurious Accommodation
The Crown Palais New Hankyu Kochi offers elegant guest rooms just a 5-minute walk from Kochi Castle. Each bright room features modern amenities such as a flat-screen TV, free wired internet, and a relaxing bath tub in the en suite bathroom.

Dining Excellence
Indulge in a culinary journey at the hotel's 7 restaurants and bars. From sizzling Teppanyaki meals at Kazan to delicate dishes at Shichifuku Japanese restaurant, there's something to satisfy every palate.

Fitness and Convenience
Stay active at the fitness club or indoor swimming pool, and make use of services like free luggage storage and car rentals. With a prime location near transportation options, exploring Kochi city is a breeze.

Experience luxury, fine dining, and convenience at The Crown Palais - book your stay now for an unforgettable experience!

Important information:

Guests who wish to use a baby cot need to make a reservation in advance (charges apply).

Guests with a tattoo may not be permitted to enter the swimming pool area and other public facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KCZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8
Based on 221 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
N
nacho • solo_traveller • es
8
Todo bien
Pros:

Desayuno

2026-03-28 • via Nuitee
N
nacho • solo_traveller • es
8
2026-03-25 • via Nuitee
T
TATSUO • couple • jp
9
スタッフの皆様、有り難う御座いました。この一言に尽きます。
Pros:

私が予約手続きをミスしてしまいましたが、担当の方が見事にリカバリーして下さり助かりました。本当に有り難うございました。

2026-03-22 • via Nuitee
A
Ann • couple • au
8
Pros:

Great location, close to tram stops and shopping areas; the laundry downstairs was easy to use, cheap and quick; breakfast was plentiful and tasty; the lounge looking over the garden was very pleasant; there were lots of umbrellas for wet days; the beds were very comfortable. The front desk staff were very helpful.

Cons:

We didn't realise there wouldn't be any food or drink available in the hotel at all, except for breakfast.
Once we'd worked out what we needed and bought it (eg bottled water, coffee etc) we were fine.

2026-03-21 • via Nuitee
K
KENJI • family_with_children • jp
8
2026-03-20 • via Nuitee
M
Makoto • couple • jp
7
Cons:

ベットがかたくて
腰がいたかった。

2026-03-17 • via Nuitee
M
miyuki • couple • jp
5
こんなもんかな
Pros:

朝食はとても美味しかったです。高知ならではのおかず、ドリンクなど好きなメニューがたくさんで満足です
。

Cons:

部屋の空調の温度の設定ができなくて、とても暑くて寝苦しかったです。
洗面所にもゴミ箱があるとよかったです。

2026-03-16 • via Nuitee
内藤 • solo_traveller • jp
6
2026-03-03 • via Nuitee
S
shigeru • couple • jp
6
2026-01-20 • via Nuitee
コウジ • couple • jp
6
2026-01-19 • via Nuitee
J
Jon • solo_traveller • jp
7
Pros:

A bit rundown

2026-01-19 • via Nuitee
K
katsuji • couple • jp
5
2026-01-19 • via Nuitee
Y
Yoshinobu • couple • jp
6
2026-01-19 • via Nuitee
A
AKIHIKO • couple • jp
8
2026-01-15 • via Nuitee
J
JUNICHI • family_with_children • jp
10
Pros:

部屋は、キレイでユニットバスやトイレも清潔で良かったです。

2026-01-05 • via Nuitee
H
Hajime • solo_traveller • jp
8
2025-12-16 • via Nuitee
増田 • family_with_children • jp
8
2025-12-14 • via Nuitee
F
fumio • solo_traveller • jp
8
仕事で泊まるホテルにしてはでしたが安いホテルが空いてたら選ばない
Pros:

城から近い
街にも近い
市電の目の前
お風呂が大きい

Cons:

駐車場係の接客態度・言葉遣いが悪い（その他のスタッフは最高）
街には近いのは近いがすぐ近くに必要なお店が無い
リーズナブルでは無い

2025-11-30 • via Nuitee
K
KANAKO • solo_traveller • jp
4
2025-11-26 • via Nuitee
S
sonoko • extended_group • jp
10
2025-11-22 • via Nuitee