Brandshatch Place Hotel & Spa

Hotels
8.4 (673 reviews)
Brands Hatch Road , Dartford , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely location
Good value for money
Cons:
Room cleanliness issues
Spa facilities need updating
Room size for two was small

Categories

Cleanliness
7.81
Room wasn’t 100% clean; shower blocked and awkward room layout.
Service
9.28
Staff were incredibly friendly, helpful, and accommodating.
Location
8.82
Great location for travelling to different places; quiet setting.
Room Quality
7.27
Room was on the small side for two and needs updates.
Amenities
8.8
Spa facilities clean but could use an update; great changing rooms.
Value for Money
8.26
Overall satisfactory for the service provided and amenities.
Food and Beverage
8.31
Breakfast was good; food delivered to the room was acceptable.
Overall Experience
8.68
A pleasant stay, well worth another visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 20:09

Property Description

Luxurious Georgian Mansion in Kent
Nestled within 12 acres of picturesque countryside, this historic 1806 Georgian mansion offers a tranquil escape just a stone's throw away from London.

Stylish Rooms and Award-Winning Dining
Indulge in spacious rooms equipped with modern amenities like wide screen TVs and free Wi-Fi. The Dining Room Restaurant serves up delectable English dishes made from fresh, local ingredients, promising a culinary experience to remember.

Relaxation and Wellness
Unwind at the spa with a variety of premium treatments, from facials to hot stone therapy. The hotel also boasts a fitness centre, sauna, hot tub, and indoor pool for ultimate relaxation.

Book now to experience luxury, relaxation, and fine dining at Brandshatch Place & Spa.

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.

Please note that, when booking for more than 6 people, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 673 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.68
K
karen couple gb
9
Lovely hotel, first class service and food.
Pros:

Beautiful building, large bar area very welcoming

2026-03-28 via Nuitee
S
Sarah family_with_children gb
10
2026-03-23 via Nuitee
K
Kate couple gb
5
2026-03-22 via Nuitee
S
Sikho couple gb
8
My stay was short and didn’t have enough time to enjoy all the amenities
Pros:

Peacefulness

Cons:

No morning gowns in the rooms

2026-03-22 via Nuitee
S
Swarnima family_with_children gb
9
It was splendid. We loved it.
Pros:

We appreciated that the room provided bathrobes and slippers. The spa was one of the best and we enjoyed a lot. The breakfast was made on order so hot food outdid a little wait for it.

Cons:

Son complained of the sofa bed not being comfortable. The fire alarm had a sock covering it which might have been the previous customer so had to call the reception to take it off.

2026-03-22 via Nuitee
F
Francis couple gb
4
Totally overhyped and priced
Pros:

the spa was great, my wife and i met a couple of interesting people there

Cons:

- the toilet couldn't flush since the water pressure was so weak
- both occasions in a relatively empty restaurant it took 10-15 minute for them to take our order and then the food arrived late and overcooked everytime
- possibly the most mid stake ive ever had

2026-03-19 via Nuitee
R
Rachel couple gb
9
Relaxing, comfortable, welcoming.
Pros:

The Happy Birthday plate of little cakes on arrival in our room was a nice touch. We had the junior suite at the front of the hotel with lovely views. We met a member of staff named Rhys in the spa. He was genuine and friendly and asked about our stay. He even kindly arranged a complimentary drink in the bar. The room was comfortable and the bathroom was spotless.

Breakfast was fantastic and in such a nice setting.

Cons:

A little fridge in the room would have been nice however not essential. We cannot pick any fault with our stay. It was wonderful

2026-03-18 via Nuitee
D
David couple gb
10
Pros:

Really nice hotel with good vibes

2026-03-16 via Nuitee
K
Kyle couple gb
3
Disappointing!
Pros:

I liked the young staff...... they were entirely the redeeming factor of our stay!!
The waiting staff at our table were excellent.

Cons:

- Parking immediately outside the hotel is perhaps more suited to vehicles from the 1930's or even perhaps a horse, certainly not suitable for modern cars. However, there is apparently another car park situated by the spa area.
- The spa closes at 7.15pm not 8pm as described.
- 25 minutes to be served a drink at the bar due to a murder mystery night that appeared to poorly organised and soak up the attention of the staff due to a steady flow of cocktails being ordered! If it had not been recognised by one of the male staff in a suit that we were waiting for a prolonged amount of time I am quite sure I would have been drinking from the flower vases!
- The wonderful female waitresses appeared to be distressed due to a bearded suit wearing chap who likes to scream and shout at them! Questionable behaviour of a senior member of staff?!
- Senior member of staff (not the beardy one) having a smoke and spitting whilst walking past the window of the restaurant where we were sat to eat.
- USB charging point in room not working.
- Sink did not drain.
- Door leading downstairs opening and closing directly behind my head in all hours of the night.
- Room service breakfast delivered 30 mins later than requested.

2026-03-16 via Nuitee
K
Kevin family_with_children gb
9
Pros:

Good location

Cons:

To many steps to access the hotel
Steps down to bathroom poor hand rails in bathroom and shower inside bathtub
Not an easy place to access for less abled people like myself.

2026-03-16 via Nuitee
J
Julie solo_traveller gb
5
2026-03-16 via Nuitee
M
Marco couple gb
6
2026-03-15 via Nuitee
J
Jay couple gb
8
Nice relaxing stay
Pros:

Location

Cons:

Lack of service to find staff when required to get a drink

2026-03-15 via Nuitee
J
Junior extended_group gb
10
Great customer service everyone happy to help
Pros:

Very inviting everyone very polite parking was a bit tight but found a space I would definitely stay again and book the spar in advance

Cons:

Only thing was parking but found a space

2026-03-14 via Nuitee
J
Jake couple gb
4
Pros:

Facilities are good

Cons:

Staff uneducated which resulted in me being over £200short for 3 weeks until was released into my account was a joke

2026-03-13 via Nuitee
J
John solo_traveller gb
9
Short stay overnight would like to stay there longer
Pros:

Staff very friendly clean lovely location amenities really good food good

2026-03-13 via Nuitee
B
Brenda couple gb
10
Comfortable stay
Pros:

Lovely grounds
Staff very friendly and helpful

Cons:

Nil to comment

2026-03-13 via Nuitee
M
Michelle solo_traveller gb
10
2026-03-13 via Nuitee
J
Julia couple gb
9
2026-03-12 via Nuitee
J
Joanne solo_traveller gb
8
2026-03-11 via Nuitee