Brandshatch Place Hotel & Spa

Hotels
8.4 (847 reviews)
Brands Hatch Road , Dartford , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely location
Good value for money
Cons:
Room cleanliness issues
Spa facilities need updating
Room size for two was small

Categories

Cleanliness
7.81
Room wasn’t 100% clean; shower blocked and awkward room layout.
Service
9.28
Staff were incredibly friendly, helpful, and accommodating.
Location
8.82
Great location for travelling to different places; quiet setting.
Room Quality
7.27
Room was on the small side for two and needs updates.
Amenities
8.8
Spa facilities clean but could use an update; great changing rooms.
Value for Money
8.26
Overall satisfactory for the service provided and amenities.
Food and Beverage
8.31
Breakfast was good; food delivered to the room was acceptable.
Overall Experience
8.68
A pleasant stay, well worth another visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 20:09

Property Description

Luxurious Georgian Mansion in Kent
Nestled within 12 acres of picturesque countryside, this historic 1806 Georgian mansion offers a tranquil escape just a stone's throw away from London.

Stylish Rooms and Award-Winning Dining
Indulge in spacious rooms equipped with modern amenities like wide screen TVs and free Wi-Fi. The Dining Room Restaurant serves up delectable English dishes made from fresh, local ingredients, promising a culinary experience to remember.

Relaxation and Wellness
Unwind at the spa with a variety of premium treatments, from facials to hot stone therapy. The hotel also boasts a fitness centre, sauna, hot tub, and indoor pool for ultimate relaxation.

Book now to experience luxury, relaxation, and fine dining at Brandshatch Place & Spa.

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.

Please note that, when booking for more than 6 people, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 847 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.68
S
sian couple gb
6
Okay stay, if the hotel wants to be high end it has a way to go
Pros:

It’s in a gorgeous setting. Staff are nice and helpful, very good service at the restaurant. Bed was comfy. Good cocktails and wine list.

Cons:

It’s a bit dated and it didn’t seem very organised. The food was fine, breakfast was very expensive. We spent time in the sauna/spa- it was relaxing, decor was a bit tired and the showers needed a good clean and regroutting.

2026-07-25 via Nuitee
M
Maegan solo_traveller gb
10
Brands Hatch 4 star retreat ✨️ 🌟 🤩 should be 5!!!!
Pros:

The staff, the grounds, the buildings, the spa, the room, very clean throughout the hotel and the room. Very accommodating staff from arrival to departure. Went above and beyond for us every day. Food was incredible absolutely amazing. The location was great close to shops and bluewater. Nothing negative to say. Will definitely go back! 😀 the price was also very reasonable as we got access to gym, spa, a huge room, parking and complimentary breakfast for 3 days!

Cons:

Nothing. It was amazing 👏

2026-07-24 via Nuitee
K
Kelly family_with_children gb
8
A wonderful mini break for me and my mum.
Pros:

The staff were friendly and helpful, nothing was too much trouble, a great team! We had an executive twin room which was a good size, lovely and clean and the beds were fresh and comfortable. The aircon was very welcome too! The coffee in the room was very good, from a pod machine, and we had everything else we needed, including fresh bottled water and even a magnified mirror in the bathroom which really helped me put my mascara on. Breakfast and spa facilities were included in the deal price and both were exceptional! The choice and quality at breakfast was first class, everything tasted fresh and the service was great. There were lovely fresh flowers on all the tables which was a nice touch. We loved the pool, jacuzzi and steam room and fresh towels were supplied on every visit. I would thoroughly recommend a stay at this hotel and would be more than happy to stay here again.

Cons:

Overall, the hotel was wonderful. Ok, it could do with a bit of a refurb in places but this didn't detract from our stay. My only real issue was the noise in our room at night. We were in room 6 and I think it was coming from air con units/extraction outside the room. My sleep was completely disrupted by this low, deep hum all night, particulary on our last night. In retrospect, I should have asked for a change of room after the first night and I'm sure the hotel would have been able to arrange this. I think this is something that really needs to be addressed by the hotel as this issue kept me from rating it as highly as I would have otherwise.

2026-07-24 via Nuitee
D
Dawn couple gb
9
2026-07-23 via Nuitee
K
Karl couple gb
5
Just average
2026-07-23 via Nuitee
L
Lisa couple gb
9
Lovely, clean and pleasant stay x
Pros:

Clean and modern

Cons:

Aircon didn’t work

2026-07-22 via Nuitee
S
Susan couple se
10
Mycket fint och prisvärt
Pros:

Jättetrevlig personal. Bra AC på rummet. Fantastisk spaavdelning. God mat.

Cons:

Ingenting

2026-07-22 via Nuitee
C
Caron couple gb
10
2026-07-21 via Nuitee
S
Stuart couple gb
10
Great place for a stay
Pros:

Location, spa, rooms and food plus the staff were great

2026-07-21 via Nuitee
T
Troy solo_traveller gb
7
2026-07-21 via Nuitee
P
paul solo_traveller gb
7
Pros:

Everything except the price

Cons:

The price

2026-07-20 via Nuitee
C
Cajetan solo_traveller ch
5
2026-07-19 via Nuitee
W
Wim couple nl
8
Prima stopover hotel, in het groen, dichtbij snelweg, vriendelijk personeel
Pros:

Ligging

2026-07-19 via Nuitee
C
Cajetan solo_traveller ch
8
2026-07-19 via Nuitee
B
Ben solo_traveller gb
9
The staff made the experience
Pros:

The staff throughout were excellent, attentive and nothing was too much.
Great leisure facilities
Gym was well air conditioned.
Food was good.
Lovely grounds and location

Cons:

Lighting wasn't the best in the room to be honest and no desk light.
Little bit of noise late at night but no-fault of hotel.

2026-07-16 via Nuitee
R
Ronnie solo_traveller gb
10
2026-07-15 via Nuitee
A
Anna couple gb
9
Great hotel and spa, would recommend to others
Pros:

Bedroom was a nice size, bed very comfortable, in a quiet part of the hotel. My partner swam in the pool and enjoyed the experience. The staff were friendly and helpful. The food at dinner both nights was great too.

2026-07-12 via Nuitee
O
oyetayo solo_traveller gb
1
2 hours cancellation notice
Pros:

They sent an email 2 hours to check in that my reservations is cancelled. Made the booking about 3 weeks in advance. Be careful as this can happen to you too.

Cons:

I did not stay there... booking was cancelled 2 hours to check-in

2026-07-09 via Nuitee
D
Debbie couple gb
4
Pros:

The property was lovely

Cons:

We booked a suite, we were given a room with a settee in it, this is not a suite.
Staffing issues, it was like faulty towers

2026-07-09 via Nuitee
C
Claudette solo_traveller gb
9
Beautiful
Pros:

We were upgraded because it was my birthday, Debbie & Ben was exceptionally customer service, spa very nice,

Cons:

Breakfast was disappointing as eggs & bacon sau
sages over cooked, need a new chef as another couple was complaining , only the continental was gd

2026-07-08 via Nuitee