Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean facilities
Cons:
Soft beds
Limited breakfast options

Categories

Cleanliness
8.83
Some reviews mention cleanliness, but there were complaints about the room quality due to soft beds and lack of decoration.
Service
10
Multiple reviews praise the staff as being exceptionally helpful and friendly.
Location
9.8
Consistently mentioned as excellent in multiple reviews.
Room Quality
8.84
Comments on soft beds and a lack of decoration affected room quality perception.
Amenities
9.79
Well-received amenities like breakfast and fitness facility.
Value for Money
9.32
Generally considered good value, though some food options were criticized.
Food and Beverage
8.78
Some complaints regarding breakfast options and quality.
Overall Experience
9.83
Overall positive experiences shared, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:47

Property Description

Central Location and Stunning Views

Kydon Hotel, centrally located in Chania, offers a perfect blend of convenience and beauty. Situated just minutes away from the Old Town and Venetian Harbour, guests can enjoy panoramic views of the Cretan Sea from most rooms.

Luxurious Accommodations and Modern Amenities

The elegantly decorated rooms and suites feature orthopedic mattresses, 100% cotton linen, and Smart TVs. Guests can indulge in a Greek breakfast buffet on the first floor, while the on-site restaurant offers a delectable selection of Greek and International dishes.

Entertainment and Convenience

Guests can stay entertained with provided Vanmoof bicycles, PS3 with games, and Apple TV. Free WiFi Fiber, meeting facilities, and a complimentary mini iPad are also available. Don't miss the chance to experience luxury and comfort at Kydon Hotel.

Important information:

The property participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that a 3-course menu is included in the Half-Board lunch and dinner plans.

Please note that the property offers free:
-PlayStation 5 with games, Apple TV and iPads upon request and availability
-Vanmoof bicycles, upon request and availability
-car power charging station
-PC and business corner.

Please note that all the rooms are equipped with:
- Orthopedic and eco-friendly mattresses
- 2 types of orthopedic pillows
- Bed linen made of 100% cotton
- Alarm radio with iPod/iPhone audio player & dock charger
- Laptop safe
- Kettle with free coffee & tea
- Fully equipped mini fridge
- Beach Towels

Children's services:
-free strollers
-kettles
-children's bathrobes and bath products
-special French folding crib
-children's high-chair
-drawing and painting kits and free gifts upon arrival
-children's menu, available upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 1848 reviews
Cleanliness: 8.83
Service: 10
Location: 9.8
Room Quality: 8.84
Amenities: 9.79
Value for Money: 9.32
Food and Beverage: 8.78
Overall Experience: 9.83
I
Ignacio Alejandro family_with_children ar
10
Pros:

Hotel MUY bien ubicado. en la puerta de la zona cèntrica Muy cerca de todo. El desayunador y su desayunos excelentes, variados. con oferta dulces y salados. La cama y la habitacion muy comoda. amplia. para dormir 3. EL gimnasio, mi hija lo vio completo. muy buena opcion en Chania. buen balcon para descansar y colgar toallas al volver de la playa.

Cons:

no tenia piscina, pero lo sabia.

2026-08-08 via Nuitee
F
famarz solo_traveller it
9
2026-08-08 via Nuitee
S
Savvi couple cy
10
Άνεση, εξυπηρέτηση, προνομιακή τοποθεσία
Pros:

'Ολα υπέροχα!!!!!!

Cons:

'Ολα υπέροχα!!!!!!

2026-08-07 via Nuitee
B
Brais couple be
10
Fantastisch verblijf met topservice
Pros:

Wij hebben een fantastisch verblijf gehad in het Kydon Hotel. De ligging is echt top: je zit midden in de stad en alles is makkelijk bereikbaar. Wat ons vooral is bijgebleven, is de ongelooflijk vriendelijke service van het personeel. Iedereen was behulpzaam, vriendelijk en deed echt moeite om je verblijf zo aangenaam mogelijk te maken.

Het hotel en de kamers zijn zeer proper en goed onderhouden. Het ontbijt was echt een aanrader: lekker, uitgebreid en met een fijne service. Een klein detail dat veel zegt over het niveau van het hotel: tijdens het ontbijt wordt je koffie gewoon voor je klaargemaakt. Ook werden onze koffers bij aankomst netjes naar de kamer gebracht. Het zijn die kleine dingen die ervoor zorgen dat je je echt welkom voelt.

Voor ons was de parking een absolute meerwaarde. Met de auto naar een stad komen kan vaak een stressvolle ervaring zijn, zeker omdat parkeren in de stad zelf een chaos kan zijn. De parking van het hotel heeft beperkte plaatsen, maar het personeel doet er alles aan om de auto’s zo efficiënt mogelijk te parkeren. Ze werken ook samen met parkings in de buurt. De langste tijd dat we op onze auto moesten wachten was ongeveer 15 minuten. De €10 per dag vonden wij dan ook zeker zijn geld waard.

Cons:

de badkamer van onze classic kamer was eerder compact. Vooral de douche is zo ontworpen dat de badkamer na het douchen wel wat nat wordt. Dit is zeker geen groot probleem, aangezien de handdoeken elke dag vervangen worden en alles netjes wordt gehouden.

2026-08-07 via Nuitee
P
pkisiel NONE Boston, Massachusetts
10
Fantastic hotel in the center of old town Chania
Pros:

We've stayed there 2 times now and both times this was a perfect place for us in every single way - room condition, helpful and very professional staff, great breakfast, very good location, etc. We'll stay there again!

2026-08-06 via Tripadvisor
D
Dominique extended_group ch
8
Pros:

Tolles gepflegtes Fitness und sehr höfliches Personal.

Cons:

Hatten einen grossen Van und das Parkieren hat sich schwierig dargestellt

2026-08-06 via Nuitee
G
Giulia couple be
10
Pros:

Best breakfast ever

2026-08-06 via Nuitee
J
JOAO family_with_children pt
8
2026-08-05 via Nuitee
Q
Quang solo_traveller nz
9
Pros:

The location is amazing. So central to everything. There is also parking and the staff are super friendly!

2026-08-05 via Nuitee
H
HaiT209 NONE
10
Great location with parking available!
Pros:

Lovely hotel with affordable private parking (extra cost) and in the best location. 10min walk to the old town and central to everything. Staff are very friendly.

2026-08-04 via Tripadvisor
G
Giovanni couple it
9
2026-08-04 via Nuitee
P
PAULA extended_group es
10
2026-08-03 via Nuitee
C
Carlos family_with_children pt
9
Superou as nossas expectativas. Uma excelente escolha para visitar Chania
Pros:

Excelente hotel no coração de Chania. Localização perfeita para explorar a cidade antiga, o porto veneziano e os restaurantes a pé. Pequeno-almoço variado e de excelente qualidade. Funcionários extremamente simpáticos, profissionais e sempre disponíveis para ajudar. Superou claramente as nossas expectativas. Recomendo sem qualquer hesitação.

Cons:

Como sugestão de melhoria, seria excelente se o hotel dispusesse de uma piscina. Tornaria a experiência ainda mais completa, especialmente para quem fica vários dias ou regressa da praia e gostaria de relaxar no hotel.

2026-08-02 via Nuitee
C
Candela couple gb
8
Pros:

El personal fantástico, pero lo mejor de todo el desayuno, realmente inmejorable.

2026-08-02 via Nuitee
S
Semra couple se
10
2026-08-02 via Nuitee
S
stephane couple mf
10
Excellent in all points
Pros:

The location with a parking and the kindness of the staff in all areas
Special thanks to the staff at the front desk who where very helpful for the visits, restaurants, and all the questions that we had

2026-08-02 via Nuitee
M
Mounia solo_traveller fr
8
2026-08-02 via Nuitee
R
Roseutrechtnedeland NONE Utrecht
10
Rose
Pros:

My trip with family was excellent.
It was a overall great experience.
I will definitely book that same hotel again when im in crete

2026-07-31 via Tripadvisor
J
Joanne couple mt
7
2026-07-25 via Nuitee
K
Kirsi solo_traveller fi
8
2026-07-24 via Nuitee