Casa Faena Miami Beach

Hotels
•
Faena
7.8 (69 reviews)
3500 Collins Avenue , Miami Beach , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly and attentive staff (Sofi & Nico)
Clean rooms
Comfortable beds and attractive decor
Pack-n-play/crib available
Effective air conditioning/fans
Great value for money
Tropical/cozy atmosphere
Cons:
False/misleading listing about included services (breakfast)
No pool / no beach service
Poor shower pressure and difficult taps
Wooden blinds and lack of blackout
Limited or no parking
Unclear restaurant hours
No desk/chair in room
Location concerns for some guests

Categories

Cleanliness
8.5
Rooms were described as clean and well-maintained by multiple guests; one review noted 'baños precarios' which reduced perceived cleanliness for that stay.
Service
9.2
Staff repeatedly praised (reception, maintenance, restaurant staff Sofi & Nico); described as professional, friendly and attentive.
Location
6.8
Mixed feedback: one guest explicitly cited location as a drawback and another noted lack of beach service/parking which impacts location convenience.
Room Quality
7.4
Comfortable beds and attractive decor were noted, plus helpful extras (pack-n-play/crib); negatives include weak shower, difficult tap, poor wooden blinds and lack of a desk/chair for work.
Amenities
6.5
Several missing amenities called out (no pool, no beach service, limited parking); positives include functioning AC/fan and available baby equipment, but overall amenities are limited.
Value for Money
9
Explicitly described as 'great value for money' by a reviewer — good balance of style and price compared with higher-end alternatives.
Food and Beverage
8
Breakfast was praised by guests and restaurant staff were commended, though one comment noted unclear restaurant hours.
Overall Experience
7
Generally positive atmosphere and memorable service for many guests, but a strongly negative report about false listing and lack of basic services significantly lowered the overall experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Mediterranean Style Oasis near Miami Beach Sands

Exotic Rooms with Spanish Tile Floors: Indulge in the luxury of Spanish tile floors, Satellite TV, iPod docking stations, and premium bath amenities. Opt for a room with a private balcony for a touch of exclusivity.

Dining Experience at Gitano Miami: Savor the flavors of Mexico at the on-site restaurant, Gitano Miami, offering a delightful mix of cuisine and music in a laid-back ambiance.

Convenience and Comfort: Enjoy the convenience of free WiFi, courtyard relaxation, and attentive concierge services during your stay at Casa Faena Miami Beach.

Book now to experience the charm and comfort of Casa Faena Miami Beach, just a stone's throw away from the vibrant Miami Beach sands.

Important information:

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Guest Reviews

7.8
Based on 69 reviews
Cleanliness: 8.5
Service: 9.2
Location: 6.8
Room Quality: 7.4
Amenities: 6.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 7
M
Maria • couple • gb
10
Lovely stay . We loved it thank you
Pros:

We liked everything. The experience was amazing . Breakfast was so good . Thank you

Cons:

Nothing

2026-10-27 • via Nuitee
O
Oliver • solo_traveller • gb
10
2026-10-19 • via Nuitee
J
Juan MATIAS • couple • ar
1
Muy mala y publicación falsa, ofrecen desayuno incluido y cuando llegas te dicen que es un error que la casa no trabajab
Pros:

Nada

Cons:

Todo, sin servicios, sin ventanas aptas para luz y ruido, sin ninguna facilidad para el parking, sin pileta sin servicio de playa, baños precarios, nada bien todo mal

2026-07-24 • via Nuitee
L
Langenbacher • family_with_children • us
9
Great value for money to have that Faena touch (details, decor, hospitality) without the overhead
Pros:

The rooms were clean and had everything we needed. I travelled alone with my 8 month-old and they had a pack-n-play and a crib reserved for us to choose. The staff was excellent, professional and very friendly - the reception, the maintenace/operational support when I had an issue with the tub (my fault). I liked the aesthetic and breeziness of the hotel, it felt very european. Of course you do not have the over-the-top amenities at the Faena or Fontainebleau, but it was actually nice to not hear club music until 3 am, or have swarms of people in the hotel. It was very low-key and chic. Air conditioning and ceiling fan were perfect for cooling the room quickly, especially with a baby.
I would absolutely book again.

Cons:

It wasn't clear when the restaurant was open or closed, but it looked great

2026-06-16 • via Nuitee
L
Lili • solo_traveller • ar
10
Pros:

Sofi y Nico del restaurant fueron lo mejor del hotel, siemore atentos, yo que viajaba sola nunca me sentí sola en Casa Faena.

Cons:

Me hubiera gustado que la habitación tenga un escritorio y una silla para poder trabajar, igualmente lo pude hacer desde el restaurante ya que era tranquilo

2026-05-29 • via Nuitee
R
Rene • couple • nl
8
Gezellig tropisch, goed gevoel
Pros:

Tropische atmosfeer

Cons:

Locatie

2026-05-26 • via Nuitee
L
Lu • solo_traveller • br
8
Agradável
Pros:

Camas confortáveis e decoração linda

Cons:

Chuveiro ruim, fraco. Torneira de difícil manuseio. Persianas de madeira ruins. Faltou blackout.

2026-05-20 • via Nuitee
J
Jennifer • couple • us
10
2026-05-12 • via Nuitee
G
Greg • couple • us
10
2026-04-26 • via Nuitee
M
Mauro • couple • br
8
Great value deal. Would recommend
Pros:

Location and stylish. Good bed. Staff was great

Cons:

A bit old and a bit dusty.

2026-04-25 • via Nuitee
A
AUDE • solo_traveller • fr
8
2026-04-13 • via Nuitee
J
Juan Francisco • family_with_children • ar
10
Pros:

Es un histórico hotel transformado en uno Boutique. La habitación es sencilla y agradable. Con sólo cruzar Collins estas en la playa qué es linda y muy amplia. Servicio de reposeras toallas y sombrilla de excelente calidad. El personal es diez puntos. En la habitación cafetera, Te, y agua de cortesía todos los días.

Cons:

Nada

2026-04-09 • via Nuitee
A
Andrea • extended_group • us
1
shitty
Pros:

They scam you. Their website shows you a pool and things that are for another hotel called Faena. Do not stay here. It is lovey as a boutique hotel but walking a block to the beach and no pool and no spa....it is a scam.

Cons:

TRUTH

2026-04-03 • via Nuitee
A
Andrey • family_with_children • ru
10
2026-02-27 • via Nuitee
T
Trystan • solo_traveller • us
6
Pretty on the surface but lacking in the details
Pros:

This property is so stylish! All the common areas and the room itself were so aesthetically pleasing. I wanted to take photos everywhere! My room was also quite spacious which was great. Also, the location is fantastic.

Cons:

I came for a solo birthday trip which I mentioned in my booking but reception was pretty icy. She just handed me my room card. No explanation of the building, where the elevator is...or any of the property amenities. I asked about hte rooftop and she said its closed which was like...ok cool. Also I wasn't expecting freebies on freebies or anything but a simple Happy birthday and an enjoy your stay would have been nice. I was very disappointed when after having been gone the entire day since 10am with the please make up room sign on the door, housekeeping hadn't attended to my room. I arrived back home around 5pm and my room was just how I left it. When I called the front desk, they were like they finish at 5:30pm and that they could send them now but I needed to get ready for my birthday plans. The main reason I like to book hotels instead of AirBNBs is for the service and to feel taken care of, which was lacking here. I mentioned it in my checkout form, and they offered me free breakfast, but I was checking out and had to be on my way. All in all, I just feel like that should've been handled better. Finally, the bathroom was not up to par. The handle to adjust the water temperature in the shower/tub was totally loose and tough to keep at the desired temperature. Also, the tub (which I booked this room specifically for the tub!) just looked grimy and unappealing for taking a bath...definitely needed to be reglazed. Not what I'd expect at this price point.

2026-02-23 • via Nuitee
C
Cassandra • solo_traveller • us
7
7/10
Pros:

Still waiting for my missing item from staff as they said they had it a few days ago now can’t find it.
It’s a white tripod stick. Hopefully it’s still there.

Cons:

The bathroom and shower was not clean. The drain was clogged so I couldn’t use the shower

2026-01-25 • via Nuitee
G
Gonzalo • solo_traveller • ar
8
2026-01-19 • via Nuitee
V
Verónica • couple • uy
10
Increíble lugar
Pros:

La decoración la cercanía a la playa.

Cons:

La falta de gimnasio

2026-01-17 • via Nuitee
T
Tereza • couple • us
10
2026-01-06 • via Nuitee
E
Elizabeth • extended_group • us
10
2026-01-05 • via Nuitee