Balfour Miami Beach, a Registry Collection Hotel

Close to the beach and many attractions, very calm neighborhood yet close enough to nightlife for a good time. Cute hotel

Location

Location

The location and staff was very good and friendly.

10 stars. No question.

Our stay at Balfour Miami Beach, a Registry Collection Hotel, was exactly what you hope for when you book a Miami escape. The hospitality team set the tone immediately, warm, attentive, and genuinely welcoming. Julie deserves a special mention. She went above and beyond to make sure my mom and I were comfortable from start to finish. Those thoughtful touches and kind check-ins made all the difference.

The newly remodeled side strikes a perfect balance. Clean, modern design layered with that classic Miami Art Deco feel. It feels fresh without losing character.

Location is spot on. Easy access to everything, yet calm enough to relax. The beach setup is seamless. You arrive, have a welcome drink, settle in, and the day just unfolds.

If you want a short stay that feels easy, welcoming, affordable, and well cared for, this is it. Highly recommend.

Is great because is in Miami Beach and is located in the quiet part of the beach and the staff is very friendly

La stanza e i servizi

Location

Posizione ottima per godersi le spiagge di Miami e stanze spaziose e comode

We booked a Junior Suite with a main bedroom and a separate area, divided by a sliding door, with a large sofa bed.
Unfortunately, the A/C was a major issue. Despite the hotel initially insisting that the A/C was working properly, the room was extremely hot. The main bedroom had a ceiling fan, which helped slightly, but the sofa bed area had no fan at all and was unbearably hot, especially in Miami in August.

The first night was a nightmare. After we complained, a hotel representative gave us two small portable units that were primarily heaters but also had a fan setting. Unfortunately, these made very little difference.

Later, another member of staff was much more transparent and admitted that the A/C in this particular room was simply not good enough for the size of the suite. However, we were told there was little they could do because the hotel was fully booked.

The following evening, I raised the issue again with a different member of staff, who told me that maintenance had checked the room and that everything was "completely fine." This did not reflect our experience at all, so I asked her to come to the room with me and see the situation herself (with both A/C & ceiling fan on). She even insisted that the room was just hot because of the outside although it was facing the patio.

After around 10 minutes, the hotel member agreed to give us the connecting room next door, which thankfully had excellent A/C. This helped with the sofa bed situation, but our original main bedroom was still very warm and we were largely relying on the ceiling fan.

On the third night, after raising the issue again, the hotel finally moved us to a different, larger room. The A/C worked perfectly there and everything was great from that point onwards.