Hyatt Place Nashville Airport

Hotels
•
Hyatt Place
7.4 (1228 reviews)
721 Royal Parkway , Nashville , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Varied breakfast options
Cons:
Outdated property
Inconsistent amenities
Poor room maintenance

Categories

Cleanliness
6.81
Cleanliness was mentioned positively, but several reviews noted outdated conditions and some issues with maintenance.
Service
7.78
Staff was generally described as friendly and helpful, but there were instances of dissatisfaction.
Location
8.32
The location received positive feedback due to its convenience to stores and proximity to the airport.
Room Quality
7.27
Rooms were clean but showed signs of wear and age, leading to mixed feelings about quality.
Amenities
6.8
Amenities were mentioned negatively, particularly the lack of TV service and issues with hot water.
Value for Money
7.26
Value feedback was mixed; some expected more for the price based on Hyatt's reputation.
Food and Beverage
7.81
Breakfast and food options received positive remarks, although some guests were disappointed with the breakfast offerings.
Overall Experience
7.18
Overall experience reflects a combination of positive aspects and significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:40

Property Description

Convenient Location and Amenities
The Hyatt Nashville Airport is ideally located just 5 minutes from the Nashville International Airport and offers a free airport transfer service. With the Grand Ole Opry only 8 miles away, guests can easily explore the city's famous attractions.

Comfortable Rooms and Facilities
Each room at this Nashville hotel is equipped with a flat-screen TV, refrigerator, free Wi-Fi, and satellite TV. Guests can also take advantage of the outdoor pool, fitness centre, business centre, and snack bar on-site.

Dining Options and Nearby Attractions
The on-site Bakery Cafe serves delicious muffins and baked goods, along with evening cocktails. Explore central Nashville, Vanderbilt University, and Centennial Park, all just a short drive away.

Experience convenience and comfort at Hyatt Nashville Airport - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 1228 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 7.81
Overall Experience: 7.18
K
Kasey • family_with_children • us
9
Great place for air port stay.
Pros:

Nice modern look, very clean. Comfortable room. Friendly shuttle to air port. Great Location

Cons:

Did not stay there long enough to really see anything wrong.

2026-02-09 • via Nuitee
M
Martin • family_with_children • us
10
2026-01-30 • via Nuitee
Y
Yanay • couple • us
10
2026-01-25 • via Nuitee
S
Silvana • solo_traveller • br
10
Excelente!
Pros:

Café da manhã excelente e funcionários super atenciosos e prestativos!!! Chuveiro excelente, quarto grande, cama muito confortável!

Cons:

A limpeza poderia ser melhor. Cabelos no lençol e box, pisei em algo no carpete que espetou meu pé.

Uma observação. A cafeteira do meu quarto estava com defeito no botão “start”, entreguei na recepção, mas até o momento do checkout não haviam devolvido. Não me fez falta, pois havia café disponível para os hóspedes 24h, mas apenas uma observação, pois o quarto ficou sem a cafeteira.

2026-01-25 • via Nuitee
S
SHARON L • couple • us
9
Pros:

Shuttle to and from the airport. Extended hours so we didn't worry about late or early flights.

Cons:

Probably wouldn't matter most times, but Nashville is in the midst of a cold spell and the heater didn't work. It was off when we entered. Set it to 70 degrees and it only blew cold air out--reset to 85 and still cold air out. Just went to bed under the thick covers as it was late and notified front desk in the morning. I am sure the friendly staff would have fixed it had we called them.

2026-01-17 • via Nuitee
Z
Zakiya • couple • us
7
Great
Pros:

Great breakfast

2026-01-16 • via Nuitee
T
Tammy • couple • us
8
Pros:

Convenience to airport

Cons:

A bit outdated and smelled a bit old

2026-01-16 • via Nuitee
Z
Zakiya • couple • us
8
Awesome
Pros:

Gym

2026-01-16 • via Nuitee
J
Janet • family_with_children • au
7
Pros:

The lady at front desk was lovely, breaky was yummy. And the shuttle tobthe airport was early & delightful.

Cons:

The heater was on cool air when I arrived but thought it was undercontrol since it was turned on by a staff member. When I looked at it on the last day & releazed it should have been changed to hot.
So being cold in the room didn't have to happen.

2026-01-14 • via Nuitee
R
reba • family_with_children • us
10
2026-01-12 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-01-11 • via Nuitee
N
Nicole • solo_traveller • us
5
Nice
Pros:

Nice

Cons:

Nice

2026-01-11 • via Nuitee
K
Kimberly • couple • us
9
Pros:

Nice staff and accommodations

2026-01-11 • via Nuitee
L
Lynn • family_with_children • us
10
Pros:

Very nice room and comfy beds

Cons:

Nobody was there to greet us when we arrived. We had to wait 5 minutes to check in.

2026-01-10 • via Nuitee
K
Kathryn • family_with_children • us
8
Pros:

Staff was excellent

2026-01-08 • via Nuitee
H
Hannah • family_with_children • us
9
2026-01-07 • via Nuitee
T
THANGARAJ • family_with_children • us
7
Good.
Pros:

Breakfast- Good. Could have mentioned the dish name so customers know it. Few may/may not have liked pork/beef/chicken/non-vegetarian. Otherwise, breakfast was good!

Cons:

No name mentioned on the dish!

2026-01-07 • via Nuitee
H
Herve • solo_traveller • es
8
2026-01-07 • via Nuitee
T
Travis • family_with_children • us
10
2026-01-07 • via Nuitee
L
Leslie • solo_traveller • us
4
Paid $75 pet fee when room was $89. Price does not justify the stay.
Pros:

Clean enough.

Cons:

OUTRAGEOUS PET FEE!!! Poorly lit room, awkward room setup, shower and toilet area poorly lit.

2026-01-07 • via Nuitee