BNA Suites

Hotels
7.4 (1385 reviews)
721 Royal Parkway , Nashville , us
+1 615-493-5200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Varied breakfast options
Cons:
Outdated property
Inconsistent amenities
Poor room maintenance

Categories

Cleanliness
6.81
Cleanliness was mentioned positively, but several reviews noted outdated conditions and some issues with maintenance.
Service
7.78
Staff was generally described as friendly and helpful, but there were instances of dissatisfaction.
Location
8.32
The location received positive feedback due to its convenience to stores and proximity to the airport.
Room Quality
7.27
Rooms were clean but showed signs of wear and age, leading to mixed feelings about quality.
Amenities
6.8
Amenities were mentioned negatively, particularly the lack of TV service and issues with hot water.
Value for Money
7.26
Value feedback was mixed; some expected more for the price based on Hyatt's reputation.
Food and Beverage
7.81
Breakfast and food options received positive remarks, although some guests were disappointed with the breakfast offerings.
Overall Experience
7.18
Overall experience reflects a combination of positive aspects and significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:40

Property Description

Convenient Location and Amenities
The Hyatt Nashville Airport is ideally located just 5 minutes from the Nashville International Airport and offers a free airport transfer service. With the Grand Ole Opry only 8 miles away, guests can easily explore the city's famous attractions.

Comfortable Rooms and Facilities
Each room at this Nashville hotel is equipped with a flat-screen TV, refrigerator, free Wi-Fi, and satellite TV. Guests can also take advantage of the outdoor pool, fitness centre, business centre, and snack bar on-site.

Dining Options and Nearby Attractions
The on-site Bakery Cafe serves delicious muffins and baked goods, along with evening cocktails. Explore central Nashville, Vanderbilt University, and Centennial Park, all just a short drive away.

Experience convenience and comfort at Hyatt Nashville Airport - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

7.4
Based on 1385 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 7.81
Overall Experience: 7.18
G
Green • solo_traveller • us
10
2026-08-07 • via Nuitee
S
Stephanie • solo_traveller • us
5
Pros:

The price and location was great but the room was not clean at all. Dust every where the shower wasn’t washed the sheets had stains and hair and smelled like someone else slept in it.

Cons:

Cleanliness.

2026-08-07 • via Nuitee
C
Cheri • solo_traveller • us
10
Excellent!!
Pros:

Clean, friendly, great location..Exceptional!!🙂

2026-08-05 • via Nuitee
B
Brittany • family_with_children • us
7
It was affordable and convenient last minute
Pros:

It was okay great for price

Cons:

The air conditioners in room wasn’t cool enough to my liking

2026-08-03 • via Nuitee
J
Jonathan • family_with_children • us
10
2026-08-02 • via Nuitee
G
George • family_with_children • us
5
So and so
Pros:

Room was nice but sofa had a stain

Cons:

Room and price

2026-08-02 • via Nuitee
M
Michelle • couple • us
4
Not a pleasant stay. I attempted to cancel my stay but was unsuccessful.
Pros:

They were able to make our beds daily.

Cons:

The property was not warm and inviting. We did not few safe during our hotel stay. The facility had old fixtures and was not maintained. It was not a home away from home. There was no laundry to wash and the pool was green during the summer.

2026-07-25 • via Nuitee
M
Marquis • couple • us
10
Pros:

Everything was wonderful

Cons:

Bathroom could’ve been a bit more fresher

2026-07-21 • via Nuitee
C
Christopher • family_with_children • us
10
2026-07-21 • via Nuitee
E
Erica • couple • us
10
Pros:

The room was big

Cons:

The carpet stink
Made the room stink to

2026-07-18 • via Nuitee
K
Kelley • couple • us
9
Great place to stay after sightseeing!
Pros:

Friendly staff, clean, free breakfast, location was good.

Cons:

N/A

2026-07-18 • via Nuitee
C
Carrarini • couple • us
7
2026-07-17 • via Nuitee
S
Shamekia • couple • us
4
I think they need to clean the bathrooms more because the mold is loud and they need microwaves in their room and they n
Pros:

I mean, the rooms was clean, but the bathroom smelled it light mode it didn’t have a microwave inside the room and the place where the refrigerator go. It was rotten.

Cons:

Didn’t have a microwave inside the room the refrigerator cabinet was rotten. The bathroom smelled like mode. I had to bring in bleach to wipe down to get the smell out, but the smell still wouldn’t go away.

2026-07-16 • via Nuitee
T
Taylor • couple • us
8
2026-07-16 • via Nuitee
S
Sorcha • couple • gb
7
2026-07-16 • via Nuitee
N
Nicole • family_with_children • us
2
Cons:

The first room was disgusting. The pullout bed wasn’t even made and had dust and food crumbs all over it. They at least changed our room with no problem but overall the hotel was disgusting and falling apart.

2026-07-14 • via Nuitee
K
Katelyn • couple • us
10
2026-07-13 • via Nuitee
S
shunika • couple • us
7
2026-07-12 • via Nuitee
B
Brooks • solo_traveller • us
1
2026-07-12 • via Nuitee
S
Shyonnewanya • solo_traveller • us
8
2026-07-12 • via Nuitee