Hilton Columbus at Easton

Hotels
•
Hilton Hotels & Resorts
8.6 (987 reviews)
3900 Chagrin Drive , Columbus , US
+1 614-414-5000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious food
Cons:
Sanitary cleaning practices
Room quality concerns
High breakfast prices

Categories

Cleanliness
7.93
Minor issues were noted, such as the sanitary concern with the waitresses' cleaning practices.
Service
9.4
Guests mentioned exceptional service from staff, especially during breakfast and check-in.
Location
9.44
The hotel location was praised for its proximity to attractions and ease of access.
Room Quality
7.89
Some rooms mentioned as needing upgrades, impacting overall impressions.
Amenities
8.42
Amenities were generally satisfactory, though there were a few pricing concerns.
Value for Money
7.38
Breakfast pricing was deemed high, impacting perceptions of value.
Food and Beverage
8.93
Breakfast received high praise, especially the omelettes, despite some pricing concerns.
Overall Experience
9.4
Overall amazing experiences shared by multiple guests suggested a solid reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:45

Property Description

Luxurious Amenities
Indulge in the heated indoor pool, sundeck, and hot tub in the hotel's beautiful atrium. Relax and unwind in style during your stay.

Culinary Delights
Savor seasonal fare, brick-oven pizzas, and specialty coffees at Herb N' Kitchen. Treat yourself to signature cocktails and live music in the lobby lounge for a memorable dining experience.

Convenience and Comfort
With a 24-hour fitness center, business center, and event space, all your needs are catered to. Enjoy a seamless stay with room service, a free airport shuttle, and top-notch amenities.

Book now for an unforgettable stay at Hilton Columbus at Easton, just minutes away from downtown Columbus and the vibrant Easton Town Center.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 987 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 9.4
M
Montoria • couple • us
7
Nice, for the most part.
Pros:

Location

Cons:

Housekeeping came into our room and we were sleep🤔. And it wasn’t check out time either.

2026-10-13 • via Nuitee
M
Mackenzie • couple • us
7
2026-10-08 • via Nuitee
A
Anthony • solo_traveller • us
10
Pros:

Yes , it was our first anniversary your staff made it unbelievable thank you for everything we will be back ! And a big thanks to Asisa the front desk custom service representative.

Cons:

Nothing ....

2026-10-08 • via Nuitee
P
Phletha • couple • us
10
It was a short stay but even with that the customer service was amazing and the breakfast was great
Pros:

Very clean

Cons:

I loved everything

2026-10-08 • via Nuitee
T
Tasha • couple • us
10
2026-10-07 • via Nuitee
A
Abigail • solo_traveller • us
10
2026-10-07 • via Nuitee
H
Heather • family_with_children • us
10
2026-10-07 • via Nuitee
K
Kathleen • couple • us
9
2026-10-07 • via Nuitee
J
Josie • couple • us
10
Pros:

Location is perfect because you can walk to restaurants and stores.

2026-09-19 • via Nuitee
D
Desirae • couple • us
10
2026-09-14 • via Nuitee
A
Alex • family_with_children • us
6
Pros:

Building was conveniently located around ample shopping and dining.

Cons:

Elevators were down, no parking, side gates do not open so only 1 entrance and exit, wifi was down the entire trip and cell phone reception was horrible.

2026-09-11 • via Nuitee
A
Alberts • solo_traveller • us
9
Pros:

Love location

2026-09-06 • via Nuitee
K
kharen • couple • cr
10
Genial
Pros:

Ubicación

Cons:

Todo me gustó

2026-09-05 • via Nuitee
T
Taviyah • couple • us
10
2026-09-03 • via Nuitee
R
Robert • family_with_children • us
10
The lady that checked us in very nice and polite smiled the whole time answered all questions she was just outstanding a
Pros:

All good

Cons:

The parking motorcycle taking up 5 to 10 parking spaces

2026-09-01 • via Nuitee
G
Graham • couple • us
9
It was simply beautiful.
Pros:

We've stayed at this Hilton in the past and it's always a great experience. This past weekend was our wedding anniversary. I asked if there was anything special that could be done and we were gifted a bottle of wine, two glasses and chocolate covered strawberries. It was far more than I expected. They'll, definitely, have us as patrons in the future.

Cons:

I didn't like that we were only there for one night.

2026-08-31 • via Nuitee
B
Brittany • couple • us
8
2026-08-31 • via Nuitee
K
kenjA8713TK • Business • Athens, Ohio
10
Exceptional cafe experience!!
Pros:

Saba in the cafe is one of the best baristas I have ever met! I have been going there once per year for 14 years and she always remembers me, asks about my family, and provides the kindest service I have ever experienced! Hilton Easton is fortunate to have her!!

2026-08-29 • via Tripadvisor
J
joehZ5487VC • Couples
10
A great stay at the Hilton Easton.
Pros:

We were first met by Sandra and Tsion when we arrived at the Hilton Columbus at Easton. Both were friendly and fun. The hotel is clean and beautiful as well. We stopped at the bar after dinner and the friendly service continued. Porter (bartender) was personable and made a great Old Fashioned. We’ll definitely stay there again when traveling to Columbus.

2026-08-28 • via Tripadvisor
I
I4146HZjamesw • Business
10
Smooth and helplful check in.
Pros:

Hilina did a wonderful job checking me in the hotel. Her customer service was excellent and she kindly answered all my questions. She registered my Hilton Honors membership account number when I had failed to do so when I made the hotel reservation.

Good job, Hilina!!

When I come back, I would like her to assist me.

2026-08-26 • via Tripadvisor