Hilton Columbus at Easton

Hotels
•
Hilton Hotels & Resorts
8.6 (887 reviews)
3900 Chagrin Drive , Columbus , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious food
Cons:
Sanitary cleaning practices
Room quality concerns
High breakfast prices

Categories

Cleanliness
7.93
Minor issues were noted, such as the sanitary concern with the waitresses' cleaning practices.
Service
9.4
Guests mentioned exceptional service from staff, especially during breakfast and check-in.
Location
9.44
The hotel location was praised for its proximity to attractions and ease of access.
Room Quality
7.89
Some rooms mentioned as needing upgrades, impacting overall impressions.
Amenities
8.42
Amenities were generally satisfactory, though there were a few pricing concerns.
Value for Money
7.38
Breakfast pricing was deemed high, impacting perceptions of value.
Food and Beverage
8.93
Breakfast received high praise, especially the omelettes, despite some pricing concerns.
Overall Experience
9.4
Overall amazing experiences shared by multiple guests suggested a solid reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:45

Property Description

Luxurious Amenities
Indulge in the heated indoor pool, sundeck, and hot tub in the hotel's beautiful atrium. Relax and unwind in style during your stay.

Culinary Delights
Savor seasonal fare, brick-oven pizzas, and specialty coffees at Herb N' Kitchen. Treat yourself to signature cocktails and live music in the lobby lounge for a memorable dining experience.

Convenience and Comfort
With a 24-hour fitness center, business center, and event space, all your needs are catered to. Enjoy a seamless stay with room service, a free airport shuttle, and top-notch amenities.

Book now for an unforgettable stay at Hilton Columbus at Easton, just minutes away from downtown Columbus and the vibrant Easton Town Center.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 887 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 9.4
A
Ashlee • family_with_children • us
10
2026-05-23 • via Nuitee
N
NEIL • family_with_children • us
9
This will be my first choice to stay in Columbus, Ohio.
Pros:

The location gave me access within walking distance to just about anything I wanted to do.

2026-05-22 • via Nuitee
J
Joyce • family_with_children • us
5
Cons:

The bed mattress could be better.

2026-05-21 • via Nuitee
W
Williams • couple • us
1
The room was dirty urine around the toliet cat hair on the bed cup stains. The room was not cleaned properly at all and
2026-05-21 • via Nuitee
J
Jaleah • couple • us
10
2026-05-19 • via Nuitee
J
Joanne • family_with_children • us
6
Not really worth the premium - personally wouldn't stay there again
Pros:

Clearly a higher end hotel in terms of cleanliness and service. It was also nice that the onsite parking was somewhat fenced in, but it was not obvious there would an automatic $12 charge for overnight parking until we were checked in.

Cons:

The outward appearance of everything was great but the walls were horribly thin and we could hear our neighbors very clearly well after we had gone to bed and were trying to sleep. Also, given how late check-in was, an 11am check-out time feels a bit too early. No time to really enjoy the onsite amenities.

2026-05-18 • via Nuitee
Y
Y8245VYsharona • Family
10
One to be repeated.
Pros:

Porter is an exceptional young man, very congenial, and our service was excellent. He is truly an ambassador for the company, the brand, and the location.

2026-05-15 • via Tripadvisor
S
Steve • solo_traveller • us
6
Cons:

Paying for parking and breakfast. I could hear a lot of noise outside of my room and the people in the adjoining room.

2026-05-13 • via Nuitee
J
James • extended_group • us
10
It exceeded expectations!
Pros:

Loved the pool- such a nice amenity. Did breakfast at the cafe and enjoyed that.

Cons:

No complaints!

2026-05-10 • via Nuitee
A
Alexander • couple • us
9
2026-05-08 • via Nuitee
T
Temoni • solo_traveller • us
10
2026-05-07 • via Nuitee
M
Madyson • family_with_children • us
8
2026-05-05 • via Nuitee
P
Pam • family_with_children • us
9
Wonderful staff and great location. Shopping and food were right across the street and it was amazing
Pros:

Great location and everything was within walking distance. Everything was clean

2026-05-05 • via Nuitee
C
Chris • extended_group • us
10
2026-05-02 • via Nuitee
S
staceyk858 • Solo travel
10
Great pizza.
Pros:

Ramero made the best pizza and took such care with customer service!

2026-04-30 • via Tripadvisor
J
Jarron • couple • us
10
2026-04-27 • via Nuitee
S
Sassi • family_with_children • us
1
2026-04-27 • via Nuitee
K
KEITH • couple • us
9
2026-04-27 • via Nuitee
J
John • solo_traveller • us
10
2026-04-26 • via Nuitee
A
Allison • couple • us
8
It was a nice time. We enjoyed the comfortability of the lobby so we could socialize and have drinks with our friends.
Pros:

The vicinity to restaurants and shopping. Staff was super friendly.

Cons:

We didn’t have a shower door. We told the front desk when we checked out. We were not offered any discounts.

2026-04-23 • via Nuitee