Hilton Columbus at Easton

Hotels
Hilton Hotels & Resorts
8.6 (907 reviews)
3900 Chagrin Drive , Columbus , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious food
Cons:
Sanitary cleaning practices
Room quality concerns
High breakfast prices

Categories

Cleanliness
7.93
Minor issues were noted, such as the sanitary concern with the waitresses' cleaning practices.
Service
9.4
Guests mentioned exceptional service from staff, especially during breakfast and check-in.
Location
9.44
The hotel location was praised for its proximity to attractions and ease of access.
Room Quality
7.89
Some rooms mentioned as needing upgrades, impacting overall impressions.
Amenities
8.42
Amenities were generally satisfactory, though there were a few pricing concerns.
Value for Money
7.38
Breakfast pricing was deemed high, impacting perceptions of value.
Food and Beverage
8.93
Breakfast received high praise, especially the omelettes, despite some pricing concerns.
Overall Experience
9.4
Overall amazing experiences shared by multiple guests suggested a solid reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:45

Property Description

Luxurious Amenities
Indulge in the heated indoor pool, sundeck, and hot tub in the hotel's beautiful atrium. Relax and unwind in style during your stay.

Culinary Delights
Savor seasonal fare, brick-oven pizzas, and specialty coffees at Herb N' Kitchen. Treat yourself to signature cocktails and live music in the lobby lounge for a memorable dining experience.

Convenience and Comfort
With a 24-hour fitness center, business center, and event space, all your needs are catered to. Enjoy a seamless stay with room service, a free airport shuttle, and top-notch amenities.

Book now for an unforgettable stay at Hilton Columbus at Easton, just minutes away from downtown Columbus and the vibrant Easton Town Center.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 907 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 9.4
E
Eden couple us
1
2026-07-04 via Nuitee
B
Bryce couple us
10
Comforting, spacious vibrant and elegant. Felt like I had a luxurious staycation
Pros:

Beautiful and huge

Cons:

Nothing really

2026-07-03 via Nuitee
D
Dana couple us
10
2026-07-01 via Nuitee
J
Jennifer solo_traveller us
1
2026-06-21 via Nuitee
K
Ky couple us
2
2026-06-19 via Nuitee
C
Carter family_with_children us
6
2026-06-16 via Nuitee
L
Lacie couple us
10
Pros:

Very nice staff and very nice room. Super comfortable. Love the Hilton at easton.

2026-06-15 via Nuitee
G
Green couple us
10
2026-06-13 via Nuitee
J
Jermaine solo_traveller us
10
2026-06-08 via Nuitee
M
Mahmoud family_with_children us
10
Pros:

Yes

Cons:

Yes

2026-06-03 via Nuitee
A
Andrea couple us
8
2026-06-03 via Nuitee
G
Gillock solo_traveller us
8
2026-06-01 via Nuitee
A
Arshad couple no
9
Overall a good hotel with very spacious rooms, friendly staff and ideal location
Pros:

Spacious rooms and location

Cons:

Room cleanliness needs more attention. For example shower curtains must be replaced on a regular basis.?

2026-06-01 via Nuitee
D
Darriol couple us
10
2026-06-01 via Nuitee
R
Richard couple us
10
2026-06-01 via Nuitee
T
Tan family_with_children us
10
2026-05-26 via Nuitee
S
Sara family_with_children us
10
The staff made the stay so much more enjoyable.
Pros:

The best part of the stay was the staff going above and beyond. In particular Marcus at the front desk personalized a card for my daughter and that unexpected personal touch was incredible. Thank you Marcus and the sweet girl that delivered the card and candy!

Cons:

The pool could stay open a little later.

2026-05-26 via Nuitee
A
Ashlee family_with_children us
10
2026-05-23 via Nuitee
N
NEIL family_with_children us
9
This will be my first choice to stay in Columbus, Ohio.
Pros:

The location gave me access within walking distance to just about anything I wanted to do.

2026-05-22 via Nuitee
J
Joyce family_with_children us
5
Cons:

The bed mattress could be better.

2026-05-21 via Nuitee