Hilton Columbus at Easton

Hotels
•
Hilton Hotels & Resorts
8.6 (789 reviews)
3900 Chagrin Drive , Columbus , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious food
Cons:
Sanitary cleaning practices
Room quality concerns
High breakfast prices

Categories

Cleanliness
7.93
Minor issues were noted, such as the sanitary concern with the waitresses' cleaning practices.
Service
9.4
Guests mentioned exceptional service from staff, especially during breakfast and check-in.
Location
9.44
The hotel location was praised for its proximity to attractions and ease of access.
Room Quality
7.89
Some rooms mentioned as needing upgrades, impacting overall impressions.
Amenities
8.42
Amenities were generally satisfactory, though there were a few pricing concerns.
Value for Money
7.38
Breakfast pricing was deemed high, impacting perceptions of value.
Food and Beverage
8.93
Breakfast received high praise, especially the omelettes, despite some pricing concerns.
Overall Experience
9.4
Overall amazing experiences shared by multiple guests suggested a solid reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:45

Property Description

Luxurious Amenities
Indulge in the heated indoor pool, sundeck, and hot tub in the hotel's beautiful atrium. Relax and unwind in style during your stay.

Culinary Delights
Savor seasonal fare, brick-oven pizzas, and specialty coffees at Herb N' Kitchen. Treat yourself to signature cocktails and live music in the lobby lounge for a memorable dining experience.

Convenience and Comfort
With a 24-hour fitness center, business center, and event space, all your needs are catered to. Enjoy a seamless stay with room service, a free airport shuttle, and top-notch amenities.

Book now for an unforgettable stay at Hilton Columbus at Easton, just minutes away from downtown Columbus and the vibrant Easton Town Center.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 789 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 9.4
H
Heather • extended_group • us
10
2026-02-08 • via Nuitee
J
Jennifer • couple • us
9
2026-01-29 • via Nuitee
R
Rebecca • extended_group • us
9
2026-01-26 • via Nuitee
D
Darnell • solo_traveller • us
9
Very nice, relaxing
Pros:

The customer service, amazing. Lobby and bar area amazing, room was very comfortable, horrible view unfortunately the structure and the location of the room is the reason the view is bad

Cons:

My view from my room , corner room , looking out the window you see roofing,

2026-01-24 • via Nuitee
A
Abby • couple • us
10
2026-01-20 • via Nuitee
L
Lori • extended_group • us
4
I will not stay there again
Pros:

The hotel is beautiful but not worth the amount paid.

Cons:

There was no microwave in our room. The food that could be purchased in the food shop was outrageous. The breakfast wasn’t free. I will not be staying again.

2026-01-20 • via Nuitee
C
Christy • couple • us
9
Why charge people to park if I am already paying to stay.
Pros:

Location is key.

Cons:

I don’t like being over charged to stay there …. All the little fees sucked

2026-01-19 • via Nuitee
R
Robin • solo_traveller • us
7
Not worth the cost.
Pros:

Location is great

Cons:

Had to pay to park.
No heat in my room, only air conditioning.

2026-01-19 • via Nuitee
T
Tyson • couple • us
10
Pros:

Everyone was so polite the rooms were fantastic the whole hotel was amazing

Cons:

Nothing

2026-01-19 • via Nuitee
N
Niquele • extended_group • us
9
2026-01-19 • via Nuitee
C
Courtney • family_with_children • us
6
Convenient for a quick trip/place to rest before catching a flight.
Pros:

I loved the location & the ability to walk out and shop/grab a bite to eat.

Cons:

The hotel smelled musty, mildewy. It definitely needs cleaned and thoroughly checked for mold/mildew.

2026-01-19 • via Nuitee
M
Michael • couple • us
10
2026-01-19 • via Nuitee
N
Niquele • extended_group • us
9
2026-01-19 • via Nuitee
A
Andria • couple • us
10
2026-01-19 • via Nuitee
E
Emily • couple • us
6
I paid HOW MUCH for this dismal room?
Pros:

The hotel is convenient to Easton with ready access to the freeway, making other parts of Columbus convenient.

Cons:

Given how grand this property appears on the outside, the lobby decor is gauche and junky, and the rooms are drab and dingy. Parking at the hotel involves navigating through a fence and rent-a-cops that make it look like you're checking into a war zone. Definitely not what I expected given this hotel's reputation.

2026-01-15 • via Nuitee
A
Andrea • family_with_children • us
8
Pros:

It is beautiful and everything we wanted to do was within walking distance.

2026-01-15 • via Nuitee
K
Katie • couple • us
10
Pros:

It was very clean and everyone was friendly

Cons:

Nothing, we loved everything!

2026-01-15 • via Nuitee
J
Jaime • couple • us
3
Vandalism parking lot
Pros:

We enjoyed the hotel itself.

Cons:

The parking lot situation. We had our car windows shattered in the parking lot. We were valued guests when we arrived but treated terribly once the vandalism happened. We took care of the plastic for our shattered windows and had to vacuum the glass from the car myself. Some guests got information but we were just told to call the police department. We were helped more by fellow guests than any employee from Hilton. I have stayed in the area for years and thought that I finally got to stay at the Hilton but it ended up being a hugh let down and terrible experience. We were on a family shopping trip that was ruined by vandalism. I also had to have a strong conversation with security about please keep an eye on our car while we went to breakfast. His only concern was how much I paid for parking!!!!
I waited to write my review as I have been so upset about this situation. The weekend was ruined and we are the ones stuck with higher insurance premiums!

2026-01-11 • via Nuitee
C
Claudia • couple • us
9
2026-01-04 • via Nuitee
A
austinlL2127QQ • Couples
10
An amazing hotel with wonderful people
Pros:

I had a really great experience at the Hilton in Easton! The hotel is beautiful with a vibrant bar in the lobby and updated/refreshing rooms. The front desk checked us in quickly and upgraded my room due to my gold status. The breakfast in the morning was incredible, thanks to Pat! I gave him the freedom to make my omelet however he wanted to, and it was to die for!

Thank you to the entire Hilton team for a memorable stay

2026-01-03 • via Tripadvisor