Hampton Inn & Suites Columbus-Downtown, Ohio

Hotels
•
Hampton Inn
8.8 (567 reviews)
501 North High Street , Columbus , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Amazing staff
Great location
Clean rooms
Spacious accommodations
Cons:
Parking charges
Issues with elevators
Room cleanliness concerns

Categories

Cleanliness
8.3
Overall sentiments pointed to cleanliness, but several reviews cited issues like sticky floors and elevator challenges.
Service
9.3
Predominantly positive feedback emphasizing amazing staff and great service.
Location
9.3
Frequently mentioned as a great location close to activities and the convention center.
Room Quality
8.8
Rooms noted as spacious and comfortable, though some issues with pillows reported.
Amenities
8.8
Amenities like the pool and breakfast received positive mentions, although some issues noted with food availability.
Value for Money
8.3
Concerns about parking fees and fluctuations in room pricing affecting value perception.
Food and Beverage
8.3
Breakfast noted as excellent, but issues around food replenishment affected perceptions.
Overall Experience
9.3
General consensus that the stay was very enjoyable despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:17

Property Description

Central Location and Nearby Attractions
Located in the heart of Columbus, our hotel is within walking distance to major attractions like the Columbus Convention Center, Ohio State University campus, and Arena Grand Theatre. Explore art galleries, restaurants, and vibrant nightlife just moments away.

Modern Amenities for a Comfortable Stay
Enjoy comfortable rooms and modern amenities at Hampton Inn and Suites Columbus Downtown. Start your day with a free daily breakfast, stay connected with free high-speed internet access, and unwind in our state-of-the-art fitness centre, indoor swimming pool, and sauna.

Convenience and Comfort Combined
Experience the perfect blend of convenience and comfort during your stay with us. Book now and make the most of your visit to Columbus!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 567 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
M
Mikel • couple • us
5
Pros:

The stay was ok but I was charged twice for parking there was 1 elevator working waiting almost 10.mins each time for the elevator to come

Cons:

Location

2026-02-10 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-01-28 • via Nuitee
M
Megan • couple • us
7
Pros:

Very friendly staff

Cons:

Pillows and that breakfast was gone mostly before it even ended.

2026-01-28 • via Nuitee
B
Billy • couple • us
10
2026-01-25 • via Nuitee
A
ANNA • couple • us
10
2026-01-25 • via Nuitee
E
Ethan • couple • us
10
2026-01-21 • via Nuitee
E
Emily • family_with_children • us
8
2026-01-20 • via Nuitee
S
Saundra • solo_traveller • us
8
Comfortable, short walk to arena.
Pros:

Lots of selections for breakfast…although there were no egg omelets when I first arrived. I have stayed at this location numerous times over the last 20 years as I used to come for the dental convention every year. I have retired no, so I no longer come yearly. I was glad to see Clifford was still there..got to talk to him and he says he only works weekends, part-time now….he is a treasure…always so pleasant and friendly.

Cons:

I did the online check-in so I could avoid the front desk, which was crowded when I arrived; however, I was unable to get the key on my phone…I called and went through a 20 minute phone conversation with no solution. I went back down to the front desk and a nice employee quickly got me a regular key. So very helpful. But phone representatives not helpful. Did not like the fact that your price was triple what I would normally pay because of the concert. I believe this is price gouging. Also price of valet parking my car is too expensive….was $35, which was already pricy…now even higher. You don’t even have a bottle of water in the room. That would be a nice amenity to offer. Valet parking was very backed up upon my arrival around 4 pm…and also on checking out..around 11 am.

2026-01-20 • via Nuitee
A
Alvin • extended_group • us
9
2026-01-20 • via Nuitee
S
Sade • couple • us
10
2026-01-19 • via Nuitee
L
Layne • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Sarah • couple • us
8
Thanks!
Pros:

Location within walking distance to events and restaurants. Staff was friendly and helpful

Cons:

Air conditioner was not working in the room; however it was fixed quickly. Toilets and doors are loud.

2026-01-19 • via Nuitee
S
Sophia • extended_group • us
10
2026-01-19 • via Nuitee
A
Angela • extended_group • us
10
Pros:

Came for a concert and loved the hotel & location which was within walking distance to go eat or have an adult beverage :)

Clifford at the front desk is so upbeat & welcoming. He's an asset to your hotel & company! He was always very pleasant and knowledgeable of where to go eat, etc.

2026-01-19 • via Nuitee
L
Lavender • solo_traveller • us
7
okay
Pros:

comfy bed. decent breakfast. good dark roast coffee!

Cons:

had a few issues. Leticia never logged in a package i received (that I needed) and her excuse was "there are a lot of packages for the conventions and not everything gets logged in". I find this a pathetic excuse. Since the convention center is across the street, the excuse that you can't do your job is unacceptable. Maybe a better logging system? But shrugging your shoulders is not a way to treat a guest. I could be someone really important.

2026-01-19 • via Nuitee
R
Reed • extended_group • us
8
Very nice but very expensive.
Pros:

The beds were really comfortable.

Cons:

We missed the breakfast.

2026-01-17 • via Nuitee
T
Timothy • couple • us
8
2026-01-15 • via Nuitee
B
Brennan Haggerty • solo_traveller • us
8
Convient Location & Good breakfast
Pros:

I liked the proximity to the Columbus Convention Center, the breakfast was good, and the beds were comfy.

Cons:

The trash cans were typically overflowing in the dining area, the valet parking while convient was a bit costly.

2026-01-13 • via Nuitee
N
Nikki • couple • us
10
Pros:

The hotel front desk was very helpful! I had forgotten bottled water for my C-PAP machine and thr gentleman working the front desk, (I wish I would have gotten his name, but he was working 3rd shift on the night of jan 10, 2026) brought me 2 bottles of water to room 410. It was very nice and my family appreciated it very much!!!

Cons:

There wasn't much to NOT like. But, if I had to say anything, it was the 2 elevators being out. But that wasn't a deal breaker. We got our steps in!!

2026-01-12 • via Nuitee
J
Jeremy • family_with_children • us
1
2026-01-12 • via Nuitee