Leonardo Hotel Middlesbrough

Hotels
Leonardo Hotels
8.4 (3252 reviews)
Fry Street , Middlesbrough , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice pool and amenities
Cons:
Cleanliness issues
Room quality problems
Poor parking availability

Categories

Cleanliness
6.98
Multiple complaints regarding cleanliness and room conditions, including an unpleasant odor in the first room.
Service
9.45
Most staff appeared friendly and helpful, though there were some issues in service responsiveness.
Location
9.49
The location is frequently mentioned as convenient and beneficial.
Room Quality
7.44
Rooms varied in quality, with some having significant issues like broken items or odors.
Amenities
8.97
Amenities, including pool and sauna, were positively highlighted, though there were some concerns about specific items.
Value for Money
7.93
Some reviews indicate a perception of good value, balanced by concerns of maintenance and cleanliness.
Food and Beverage
7.98
Breakfast received mixed reviews and some complaints about staff.
Overall Experience
8.95
Overall stay factors into greater expectations not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:58

Property Description

Modern 4-Star Hotel in the Heart of Middlesbrough

Luxurious En-Suite Rooms with Dream Beds
Experience comfort and style in our spacious rooms equipped with flat-screen TVs and Freeview channels.

Dining and Leisure Options
Indulge in British and Continental cuisine at our restaurant or grab a coffee at the bar. Relax at the Health & Leisure Club with a sauna, steam room, gym, and pampering salon services.

Convenient Location and Nearby Attractions
Explore Middlesbrough's attractions like the Captain Cook Birthplace Museum and Riverside Stadium. With easy access to airports, your journey is hassle-free.

Book your stay at Leonardo Hotel Middlesbrough for a perfect blend of luxury and convenience.

Important information:

The offsite parking costs GBP 8 per vehicle, per night.

The hotel is accepting cashless payments only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

8.4
Based on 3252 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.95
O
Oliver couple gb
6
Not as we expected
Pros:

Breakfast was nice and room was nice

Cons:

There was arguing and aggressive behaviour between staff and another guest when we arrived which made my partner upset and uncomfortable staying

2026-06-27 via Nuitee
A
Adesanya couple gb
8
Satisfactory
Pros:

It’s comfortable and easy to locate

Cons:

Good location

2026-06-27 via Nuitee
K
Kevin couple gb
10
Absolutely ideal for our purposes, no problems at all, very friendly staff.
Pros:

I tried to think of something to grumble about but couldn't think of anything so I left a tip instead. Very comfortable, location very central to explore the town.

Cons:

Food available in the evenings was OK, but expected it to be a little more upmarket for a 4* hotel.

2026-06-27 via Nuitee
J
Jonny solo_traveller gb
10
Top choice for stays in Middlesbrough
Pros:

I always stay here when in Middlesbrough. Good rooms, good food and nice staff, plus a gym, pool and spa facilities.

Cons:

The gym isn’t in great condition, but I can work with it.

2026-06-25 via Nuitee
S
Steven couple gb
9
Very nice place to stay over
Pros:

Was nice and clean tidy and in a ok location

Cons:

Had a nice swimming pool and the room was lovely just needed air conditioning

2026-06-25 via Nuitee
S
Simon couple no
7
2026-06-23 via Nuitee
S
Shaw solo_traveller gb
7
2026-06-22 via Nuitee
C
Courtney family_with_children gb
8
2026-06-22 via Nuitee
M
Marian family_with_children gb
1
Awful.
Pros:

Comfortable beds

Cons:

Was told that the swimming pool is open until 7pm as i wanted to take my 3 years old for a little splash, however the lady (Claire) from sewimming pool said she is going home at 6:45 and she won’t let us in even for 5 min..when i asked to see the schedule and the rules of swimming pool she said she doesn’t have to show me anything and that i can go out..after i asked the receptionist for policy nd schedule and never got them..awuful service and behaviour..very rude and careless about their customers.

2026-06-22 via Nuitee
S
Stephen couple gb
10
Excellent
Pros:

Clean and tidy

Cons:

Lofts we’re a bit slow waiting for ages

2026-06-22 via Nuitee
F
FELIX couple gb
7
Pros:

Nice breakfast

2026-06-22 via Nuitee
J
John couple gb
10
Comfortable and affordable
Pros:

Facilities such as pool, sauna and steam room

Cons:

Nothing

2026-06-22 via Nuitee
S
Stickland solo_traveller gb
1
Cons:

Room not serviced during stay. Spoke to 2 members of staff who both promised to look into it and get back to me. Didn't hear anything. The minimum I expected was an apology. Spoilt the stay. Not so much the room not being serviced, although that is pretty bad as it is what you are paying for when staying at a hotel, but the lack of accountability from the hotel - they expect you to say everything was fine and just don't know what to do or say when you report a problem.

2026-06-21 via Nuitee
C
Caroline solo_traveller gb
10
Everything was very nice, exceptional staff, highly recommended
Pros:

Everything in the hotel was of a high standard, all the staff I met were bright cheerful and efficient.
My experience was so good I booked an end of month stay in Edinburgh, thank you

Cons:

Nothing not to like

2026-06-21 via Nuitee
F
Femize solo_traveller ch
6
Pros:

Betten bequem

Cons:

Für 3 Gäste nur Tücher für 2 , Zuwenig Hygiene Papier

2026-06-21 via Nuitee
J
Jen couple gb
5
Below average
Pros:

Convenient

Cons:

Toilet didn’t work. Decor was as aged

2026-06-18 via Nuitee
M
Mario couple gb
1
Pros:

You haven’t send me back the money what you refuses my room they cancelled

2026-06-17 via Nuitee
B
Bestford couple gb
8
2026-06-16 via Nuitee
G
Giuliano couple it
9
2026-06-14 via Nuitee
E
Ellie couple gb
10
2026-06-14 via Nuitee