Hotel Estelar Altamira

Hotels
•
Hoteles Estelar
8.9 (1659 reviews)
Carrera 1 No 45-50 , Ibagué , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Good food variety
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.48
Some reviews indicated the hotel cleanliness could improve, particularly with reports of dirty areas in rooms.
Service
9.45
Consistently praised for excellent service and friendly staff.
Location
8.99
Recognized as one of the better options in the city, though some guests felt it did not align fully with 5-star standards.
Room Quality
8.44
Mixed feedback; some rooms described as outdated and needing maintenance.
Amenities
8.97
Facilities like the swimming pool and restaurants were well-received, but some areas needed attention.
Value for Money
8.43
Guests felt the price was somewhat high for the quality of the rooms and services.
Food and Beverage
8.98
The food received positive remarks, particularly breakfast and restaurant variety.
Overall Experience
9.45
Overall positive sentiments, with a strong inclination towards recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:59

Property Description

Luxurious Accommodation:
Experience 5-star spacious rooms at Hotel Estelar Altamira, equipped with cable TV, minibar, and air conditioning for your comfort.

Leisure Facilities:
Indulge in a variety of leisure activities including tennis courts, a gym, and a refreshing pool during your stay at Estelar Altamira.

Gastronomic Delights:
Savor a culinary journey with a selection of Italian, French, and Argentinean cuisine at La Toscana and Le Bistrot, or enjoy drinks and light bites at Bar El Aceituno and Las Palmas Parrilla y Snack Bar.

Book now to enjoy a luxurious stay at Hotel Estelar Altamira, conveniently located near Ibagué's financial center and just a short drive from the airport.

Important information:

When booking more than 9 rooms, special conditions and supplements may apply.

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check in.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Pets are welcome for an additional fee of $130,000 COP per night. Dogs and cats are welcome. One per room (up to 13 kg). Pets cannot be left unattended. Select rooms only; restrictions apply. To request pet-friendly rooms, please contact the property at the number on your booking confirmation.

If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).
If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IBE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 110,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1659 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.45
L
Laura • solo_traveller • co
10
Pros:

La comida, la atención

2026-05-01 • via Nuitee
A
Alba Rocio • couple • co
10
Me gusta por su tranquilas amabilidad y ubicación
Pros:

El hotel cómodo y tranquilo

Cons:

El aire suena un poco duro

2026-05-01 • via Nuitee
G
Gustavo • family_with_children • co
10
En terminos generales una experiencia maravillosa
Pros:

La comodidad de las habitaciones es excelente, personal muy amable y presto a cualquier inquietud. Las instalaciones amenas y aseadas. El desayuno fantástico, delicioso y variado.

Cons:

En el momento del check in hubo bastante demora para la entrega de la habitación, es importante mejorar la eficiencia y agilidad en el momento de dar ingreso a los huéspedes.

2026-04-27 • via Nuitee
D
David • couple • co
8
Pros:

La comida es muy rica, el servicio y el personal son muy amables, recomendado, las camas muy comodas, va a poder descansar tranquilo ya que se nota que invierten mucho en este item

Cons:

Sugiero realizar mantenimiento a los aires acondicionados, el que nos tocó, sonaba mas de lo normal, de resto nada mas que decir, muchas gracias, volveremos

2026-04-27 • via Nuitee
S
Sandra • family_with_children • co
9
Me encanta
Pros:

La atención, comida y limpieza

2026-04-27 • via Nuitee
R
ROJAS HERRERA • family_with_children • co
10
Super
Pros:

Bien

Cons:

Bien

2026-04-27 • via Nuitee
O
ODBAR EDUARDO TORRES • couple • co
8
Quieres descansar? en Estelar Altamira te debes alojar
Pros:

La piscina, los restaurantes, los espacios amplios

Cons:

No tengo comentario negativo

2026-04-27 • via Nuitee
R
Redes Electricas • couple • co
7
Normal
Pros:

Bien

Cons:

Pésima la tv,no hay nada de películas ni interesante

2026-04-27 • via Nuitee
R
ROJAS HERRERA • family_with_children • co
10
Super
Pros:

Bien

Cons:

Bien

2026-04-27 • via Nuitee
• family_with_children • co
8
2026-04-23 • via Nuitee
A
Alexandra • extended_group • us
10
2026-04-22 • via Nuitee
J
Juan • solo_traveller • co
8
Buen hotel, necesita remodelar
Pros:

Su ubicación y comida. Buen servicio y personal muy atento.

Cons:

Si instalaciones algo viejas. Necesita remodelación.

2026-04-21 • via Nuitee
G
GERMAN DARIO • couple • co
10
Excelente HOTEL
Pros:

Atención, ubicación y zonas de árboles.

Cons:

Falta café en la habitación

2026-04-18 • via Nuitee
M
Miguel • couple • pe
10
2026-04-18 • via Nuitee
E
Edgar • couple • co
10
Bien
Pros:

Todo

Cons:

El desayuno no estuvo tan bien como siempre

2026-04-15 • via Nuitee
S
Sandra • family_with_children • co
8
Agradable
Pros:

Espacios amplios

Cons:

Falta mantenimiento en la piscina mi hijo se cortó con una baldosa floja. Regular la carta y el servicio en el restaurante . Solo el desayuno bien planificado.

2026-04-13 • via Nuitee
N
Natalie • solo_traveller • pe
10
2026-04-12 • via Nuitee
M
Martha Rocio • solo_traveller • co
8
Pros:

I like the location and food

Cons:

The furniture was old

2026-04-12 • via Nuitee
D
Daniel • solo_traveller • gb
9
2026-04-10 • via Nuitee
I
Ingrid • couple • co
7
Estancia cómoda pero pésimo servicio de los restaurantes.
Pros:

Las habitaciones muy cómodas.

Cons:

Pésimo servicio en el restaurante, los meseros solo hablaban entre ellos y no atendían a los huéspedes. Tuve que levantarme a servir mi café dos veces en el desayuno. Necesitan más entrenamiento. No volvería. Anexo fotos de los meseros solo charlando. Es muy malo el servicio.

2026-04-07 • via Nuitee