Hotel Estelar Altamira

Hotels
Hoteles Estelar
8.9 (1785 reviews)
Carrera 1 No 45-50 , Ibagué , co

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Good food variety
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.48
Some reviews indicated the hotel cleanliness could improve, particularly with reports of dirty areas in rooms.
Service
9.45
Consistently praised for excellent service and friendly staff.
Location
8.99
Recognized as one of the better options in the city, though some guests felt it did not align fully with 5-star standards.
Room Quality
8.44
Mixed feedback; some rooms described as outdated and needing maintenance.
Amenities
8.97
Facilities like the swimming pool and restaurants were well-received, but some areas needed attention.
Value for Money
8.43
Guests felt the price was somewhat high for the quality of the rooms and services.
Food and Beverage
8.98
The food received positive remarks, particularly breakfast and restaurant variety.
Overall Experience
9.45
Overall positive sentiments, with a strong inclination towards recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:59

Property Description

Luxurious Accommodation:
Experience 5-star spacious rooms at Hotel Estelar Altamira, equipped with cable TV, minibar, and air conditioning for your comfort.

Leisure Facilities:
Indulge in a variety of leisure activities including tennis courts, a gym, and a refreshing pool during your stay at Estelar Altamira.

Gastronomic Delights:
Savor a culinary journey with a selection of Italian, French, and Argentinean cuisine at La Toscana and Le Bistrot, or enjoy drinks and light bites at Bar El Aceituno and Las Palmas Parrilla y Snack Bar.

Book now to enjoy a luxurious stay at Hotel Estelar Altamira, conveniently located near Ibagué's financial center and just a short drive from the airport.

Important information:

When booking more than 9 rooms, special conditions and supplements may apply.

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodation plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check in.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Pets are welcome for an additional fee of $130,000 COP per night. Dogs and cats are welcome. One per room (up to 13 kg). Pets cannot be left unattended. Select rooms only; restrictions apply. To request pet-friendly rooms, please contact the property at the number on your booking confirmation.

If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).
If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.

Remember that Hoteles Estelar does not request bank information, passwords, security codes or credit or debit card details through WhatsApp, phone calls, text messages (SMS) or unverified emails.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBE

Location

Guest Reviews

8.9
Based on 1785 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.45
V
vanessa solo_traveller co
7
Cons:

Aire acondicionado suena

2026-08-29 via Nuitee
J
Juan Gilberto family_with_children co
10
Pros:

El servicio de todo el equipo del hotel es muy bueno

2026-08-28 via Nuitee
N
Nelson Bejarano solo_traveller co
8
Buen descanso con detalles por mejorar
Pros:

El desayuno es excelente, las habitaciones muy cómodas y el área de piscinas resulta ideal para descansar y disfrutar.

Cons:

Algunos elementos de la habitación, como los tomacorrientes y la ducha, muestran deterioro y necesitan modernización.

2026-08-28 via Nuitee
C
Claudia family_with_children co
9
Pros:

La piscina, zona de juegos.

Cons:

Precios de restaurante, bar.

2026-08-25 via Nuitee
P
PAULA family_with_children co
5
Bien pero no wow
Pros:

El área de la piscina y la comida

Cons:

Booking decía desayuno incluido y en el hotel nos dijeron que en letras pequeñas decía que menores de 11 años no. Se sorprende uno a pesar de que las letras pequeñas lo dicen. Los cuartos no están remodelados, es un hotel viejito

2026-08-24 via Nuitee
P
Patricia family_with_children co
10
2026-08-24 via Nuitee
D
david family_with_children co
8
2026-08-24 via Nuitee
L
Lina Marcela family_with_children co
10
2026-08-23 via Nuitee
J
Jorge couple co
7
Pros:

Sus zonas sociales

Cons:

El estado de las habitaciones

2026-08-19 via Nuitee
G
Gladys family_with_children co
10
Excelente!!!
Pros:

Todo; es un excelente hotel. El desayuno es muy bueno!! La piscina también!!!

2026-08-19 via Nuitee
C
Cristian Camilo couple co
10
2026-08-18 via Nuitee
M
Maritza couple co
9
Muy bien atendidos por el ejecutivo de guardia Jeixon , muy pendiente de cada detalle. En la noche muy buen ambiente en
Pros:

La piscina, el Jacuzzi, el desayuno, la ubicación y el tamaño de la habitación, la vista que tienen las habitaciones y la tranquilidad que hay en el hotel.

Cons:

El aire acondicionado es muy ruidoso.

2026-08-18 via Nuitee
J
JUAN CORTES family_with_children co
7
EXCELENTE SERVICIO, HABITACIONES POR MEJORAR.
Pros:

EL SERVICIO ES IMPECABLE, LA GENTE MUY AMABALE Y MUY RICO DESAYUNO.

Cons:

LA HABITACION YA ESTA VIEJITA Y EL AIRE ACONDICIONADO SUENA MUCHCISIMO.

2026-08-18 via Nuitee
V
Vanessa extended_group co
10
Excelente estadía
Pros:

Las instalaciones son muy cómodas. Llevamos a nuestro perrito y nos fue súper bien! Recomendado!!

2026-08-17 via Nuitee
O
oscar solo_traveller co
8
Buena
Pros:

La atención del personal

Cons:

Le falta mantenimiento

2026-08-17 via Nuitee
M
Moreno Serrano solo_traveller co
10
2026-08-16 via Nuitee
F
Flor Alba solo_traveller co
9
2026-08-16 via Nuitee
P
Pascal family_with_children nl
8
2026-08-16 via Nuitee
F
Francy Dalila family_with_children co
10
2026-08-15 via Nuitee
L
Luis Carlos Arenas family_with_children co
10
2026-08-15 via Nuitee