Hotel Estelar Altamira

Hotels
•
Hoteles Estelar
8.9 (1609 reviews)
Carrera 1 No 45-50 , Ibagué , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Good food variety
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.48
Some reviews indicated the hotel cleanliness could improve, particularly with reports of dirty areas in rooms.
Service
9.45
Consistently praised for excellent service and friendly staff.
Location
8.99
Recognized as one of the better options in the city, though some guests felt it did not align fully with 5-star standards.
Room Quality
8.44
Mixed feedback; some rooms described as outdated and needing maintenance.
Amenities
8.97
Facilities like the swimming pool and restaurants were well-received, but some areas needed attention.
Value for Money
8.43
Guests felt the price was somewhat high for the quality of the rooms and services.
Food and Beverage
8.98
The food received positive remarks, particularly breakfast and restaurant variety.
Overall Experience
9.45
Overall positive sentiments, with a strong inclination towards recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:59

Property Description

Luxurious Accommodation:
Experience 5-star spacious rooms at Hotel Estelar Altamira, equipped with cable TV, minibar, and air conditioning for your comfort.

Leisure Facilities:
Indulge in a variety of leisure activities including tennis courts, a gym, and a refreshing pool during your stay at Estelar Altamira.

Gastronomic Delights:
Savor a culinary journey with a selection of Italian, French, and Argentinean cuisine at La Toscana and Le Bistrot, or enjoy drinks and light bites at Bar El Aceituno and Las Palmas Parrilla y Snack Bar.

Book now to enjoy a luxurious stay at Hotel Estelar Altamira, conveniently located near Ibagué's financial center and just a short drive from the airport.

Important information:

When booking more than 9 rooms, special conditions and supplements may apply.

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check in.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Pets are welcome for an additional fee of $130,000 COP per night. Dogs and cats are welcome. One per room (up to 13 kg). Pets cannot be left unattended. Select rooms only; restrictions apply. To request pet-friendly rooms, please contact the property at the number on your booking confirmation.

If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).
If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IBE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 110,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1609 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.45
G
Gigi • family_with_children • co
10
Execelente
Pros:

Ubicación y atención puesto que llevaba un bebé.

2026-03-06 • via Nuitee
M
Maria Jossé • extended_group • co
10
confortable
Pros:

so delicious, good quality and very freshly made products

Cons:

nothing else, everything was perfect

2026-03-04 • via Nuitee
R
Rafael • solo_traveller • co
10
2026-02-28 • via Nuitee
P
pedro emilio • family_with_children • co
10
2026-02-27 • via Nuitee
L
Luisa • family_with_children • co
9
2026-02-26 • via Nuitee
M
Mendoza Moreno • extended_group • co
7
NA
Pros:

fue deficiente. El desayuno desmejoró. Caldo Frio, Huevos frios y liquidos.

Cons:

el desayuno

2026-02-24 • via Nuitee
J
Jorge David • extended_group • co
8
buena pero el sobre costo no me parece
Cons:

que cobren mas de medio millon en impuestos a la tarifa que me habian indicado en BOOKING, que estaba todo incluido

2026-02-23 • via Nuitee
D
Diana Pentalfa • family_with_children • co
9
Pros:

Muy bonito, agradable, limpio. Desayuno excelente.

Cons:

Lo único regular fue el aire acondicionado de la habitación, es muy viejo y ruidoso.

2026-02-22 • via Nuitee
A
Antonio • couple • co
7
Facilidad
Pros:

El desayuno muy bueno, variedad y excelente atención, muy cálido el personal el jefe del restaurante muy amable

Cons:

El internet terrible, la habitación se ve muy vieja, el espacio para trabajar muy antiguo, seria interesante una modernización

2026-02-22 • via Nuitee
P
Paul • extended_group • us
9
2026-02-22 • via Nuitee
D
Danyloname • family_with_children • de
8
2026-02-14 • via Nuitee
J
JULIE PAULINE • couple • co
10
Excelente la piscina es hermosa
Pros:

La amabilidad del personal

Cons:

En general todo estuvo bien

2026-02-14 • via Nuitee
G
GUILLERMO • couple • co
10
This place is very comfortable!
Pros:

Beautiful

Cons:

Everything was good

2026-02-13 • via Nuitee
J
Juan Manuel • family_with_children • co
10
Pros:

Llevo varios años utilizando los servicios del hotel.

Cons:

No tengo comentarios negativos.

2026-02-11 • via Nuitee
J
Juliana • family_with_children • co
10
2026-02-10 • via Nuitee
C
catalina montes • family_with_children • co
10
Personal atento, muy receptivo & mascotas felices.
Pros:

El desayuno es espectacular, el personal es super amable y están atentos a escuchar, siempre colaboran si hay un percance y dan alternativas para que la experiencia mejore. En las tiendas aliadas el personal también entrega sugerencias, bien sea en la boutique y en las tiendas de diseño. Pd: mi gato fue muy feliz y estuvo súper relajado.

2026-02-10 • via Nuitee
N
Nairovi • family_with_children • co
10
Ecelenete
Pros:

La piscina y jacuzzi perfecto , los desayunos geniales , la comida de los 3 restaurante excelente

Cons:

el precio de la comida un poco elevado

2026-02-09 • via Nuitee
S
Samaniego • family_with_children • co
10
Pros:

La piscina

Cons:

Es muy antiguo, para ser un hotel Estelar podrían estar las habitaciones remuneradas o por lo menos nuevos aires acondicionados. Los que tienen son viejos y hacen mucho ruido.

2026-02-08 • via Nuitee
F
Fabian • couple • co
10
2026-01-29 • via Nuitee
V
Victor M Vaz • family_with_children • us
10
Pros:

A little outside the noisy area, surrounded by nature great pools and and awesome views of the mountains!! Also excellent breakfast

Cons:

Nothing everything was perfect the cleaning staff was very nice and responsive.

2026-01-28 • via Nuitee