Radisson Hotel & Conference Centre Edmonton

Hotels
Radisson Americas
7.3 (1100 reviews)
18035 Stony Plain Road , Edmonton , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and great value.
Amazing staff and very customer-oriented.
Great location, easy access.
Cons:
Garbage in room and maintenance issues.
Problems with toilet and shower.
Dated facilities.

Categories

Cleanliness
6.66
Mixed reviews on cleanliness, with reports of dirt and garbage in the room.
Service
8.63
Staff were noted as friendly and customer service oriented, though some disorganization was reported.
Location
8.17
Convenient location close to family meeting points and easy access, though not explicitly praised.
Room Quality
6.62
Reports of outdated bathrooms and maintenance issues affecting comfort.
Amenities
7.15
Basic amenities present but several faults including non-working coffee maker and broken vending machines.
Value for Money
7.11
Overall good value noted, though some mentioned that the price was high for the quality received.
Food and Beverage
6.66
No breakfast offered, a common complaint.
Overall Experience
7.43
Varied experiences with some positive aspects but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:16

Property Description

Unparalleled Stay at Radisson Hotel and Conference Centre West Edmonton

Prime Location and Accessibility
Located in Edmonton’s vibrant West End, our hotel offers easy access to top entertainment hubs and attractions, making it ideal for both business and leisure travelers. With a convenient 30-minute drive from Edmonton International Airport, reaching us is a breeze via Anthony Henday Drive loop.

Conference Facilities and Nearby Attractions
Our conference centre boasts over 11,000 square feet of meeting space, perfect for corporate events. When it’s time to unwind, explore popular nearby spots like West Edmonton Mall, just a short drive away, offering endless shopping, dining, and entertainment options.

Comfort and Convenience
Indulge in delectable dining at Coast West Pizza and Steakhouse, stay active in our fitness center, and relax in the indoor saltwater pool. Our spacious guest rooms feature modern amenities, while pet-friendly accommodations ensure your furry companions are welcome guests.

Ready to experience a seamless blend of comfort and convenience? Book your stay at Radisson Hotel and Conference Centre West Edmonton today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 1100 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 6.66
Overall Experience: 7.43
R
Ryan solo_traveller ca
8
Pros:

Nice pool Nice staff good location and understandable.

2026-04-18 via Nuitee
A
ADARSH couple ca
10
It’s nice hotel and nice staff
Pros:

Good environment

Cons:

Renovation was going on

2026-04-16 via Nuitee
S
sontag solo_traveller ca
8
2026-04-13 via Nuitee
B
Bryan couple ca
10
2026-04-12 via Nuitee
B
Blerta family_with_children al
10
Pros:

No breakfast, very small pool, no hot tub or sauna

2026-04-12 via Nuitee
J
Johns solo_traveller ca
8
I would book there again
Pros:

Location great for the area I was in.

Cons:

Can t say anything bad

2026-04-10 via Nuitee
L
Lynn family_with_children ca
10
2026-04-09 via Nuitee
N
Nichole solo_traveller ca
10
2026-04-09 via Nuitee
K
Keith family_with_children ca
5
2026-04-08 via Nuitee
A
Arno couple br
8
Longe da Downtown
Pros:

Espaço no quarto , cozinha boa

Cons:

Piscina pouco quente,, banheira perigosa para pessoas sênior, algum desleixo nos materiais

2026-04-06 via Nuitee
C
Corrina family_with_children ca
1
Was a pretty rough weekend..
Pros:

There wasnt really a whole lot to like about this place, sadly. I think location would be the best thing. Its about a 7 min drive to west ed. I cancelled my booking at a different hotel because the Radisson had a pool and we were traveling with my 3 kids. The breakfast was decent, its a little dining area restaurant downstairs. It was pricy though, for the quality of food. Go elsewhere to eat. Skip the dishes actually came to our room with our food which was nice.

Cons:

Where do I begin? We showed up, it took 30 mins to check in to our room. ONE bottle of water, the room was not that clean to begin with. There was a sign on the pool door saying closed. I asked when it would be open and was given no answer. The hair and body products they use sucked big time. We ran out of towels, as we are a family of 5. I called down to the front desk and I was told they were busy and short staffed so it would be about 20 minutes. I said no problem, an hour later I called down again and was told id need to go down and get them myself. Sure, whatever. My husband went and grabbed them. Day 2, pool was still closed. We went to west ed for the day so we weren't there much that day. We put the dnd sign on the door so didnt expect any housekeeping. Came back around 5, pool was open but the water was FREEZING. Kids still had fun swimming. Day 3 we spent the entire day at my mom in laws. I did not put the dnd sign up because we needed.more towels, water for.coffee, toilet paper was out. Etc. After a very long day we returned to our room to have a sign slid under our door saying there was no housekeeping today due to staff issues. I requested someone come up and at least bring new towels and tidy etc. In the meantime I took the kids to the pool which was still cold and let the housekeeper do his thing.

That night we decided to order from the restaurant downstairs. Coast something or other. I ordered soup and pizza. When i called down there, i asked if i could get room service. I was told no. There is only 2 staff members on. Fair enough. We picked it up. The soup was literally thick flour water with a hint of salt and little bits of veggies and a few pieces of barley. (It was beef barley soup apparently) the most awful soup I've ever had. The pizza was okay. I wouldnt say it was great. All their food had this strange seasoning on it that would linger after it was done. It was really off. Truthfully at this point I wasnt expecting much.

2026-04-01 via Nuitee
I
Ivan solo_traveller ca
7
2026-03-31 via Nuitee
K
Kenzie family_with_children ca
10
2026-03-30 via Nuitee
A
Arron solo_traveller ca
7
2026-03-30 via Nuitee
O
odette family_with_children ca
6
Pros:

Staff , beds and pool , and decent price for a 3 night stay.

Pets welcomed , 25$ a night .

Cons:

Heater in room broken, was not fixed but they did give us a space heater that worked well.

Breaker in room went out, was fixed quickly though.

The whole facility is just pretty run down, needs some TLC. Paint, ceiling, carpets.

Pool needs to be warmer, I run hot so am rarely cold, but I did get chilly in pool.

2026-03-30 via Nuitee
K
Kerri couple ca
6
Pros:

Nice clean rooms

Cons:

Terrible bed! Very uncomfortable

2026-03-29 via Nuitee
A
Angie couple ca
9
2026-03-24 via Nuitee
A
Angie couple ca
9
2026-03-24 via Nuitee
A
Amr couple ca
7
Was a nice stay in the hotel . Generally satisfied
Pros:

Staff & location proximity to West Edmonton Mall

Cons:

Comfort of sofa bed
TV screen

2026-03-23 via Nuitee
A
Amr couple ca
6
Sweet stay with family
Pros:

Location
Staff
Kitchen

Cons:

Sofa bed matrix cleanliness and comfort
Availability of Parking spots at night
TV channels

2026-03-23 via Nuitee