Best Western The Plaza Hotel Honolulu Airport - Free Breakfast

Hotels
Best Western
7.4 (2818 reviews)
3253 North Nimitz Highway , Honolulu , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Airport proximity
Friendly staff
Decent breakfast
Cons:
Noisy environment
Dated rooms
High parking fees

Categories

Cleanliness
6.9
General sentiment indicates the hotel is fairly clean but some issues were noted, such as outdated maintenance.
Service
8.4
Friendly staff noted in multiple reviews.
Location
7.9
Close to the airport, although noisy due to proximity to the highway.
Room Quality
6.4
Rooms are dated with maintenance issues; some mentioned gaps in doors leading to noise.
Amenities
7.4
Pool and breakfast are positive mentions, although some waste noted.
Value for Money
6.9
Mixed feedback about price, particularly relating to parking fees.
Food and Beverage
7.9
Breakfast was rated positively but with complaints about waste from disposables.
Overall Experience
7.4
Overall experience seemed acceptable for a short stay near the airport.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:09

Property Description

Luxurious Amenities
Featuring an outdoor pool and free WiFi, Best Western The Plaza Hotel offers a comfortable stay for all guests. The rooms are equipped with a refrigerator, microwave, TV with cable channels, and air-conditioning, ensuring convenience and entertainment during your stay.

Convenience at Your Fingertips
With an on-site restaurant, 24-hour front desk, and a business center, this hotel caters to all your needs. Whether you're here for business or leisure, rest assured that everything you require is easily accessible.

Prime Location
Located just 6 km from the Pearl Harbor USS Arizona Memorial and the Missouri Center, and 16 km from Downtown Honolulu, Best Western The Plaza Hotel provides the perfect base for exploring the city. Book now for a memorable stay!

Important information:

Best Western the Plaza is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 2818 reviews
Cleanliness: 6.9
Service: 8.4
Location: 7.9
Room Quality: 6.4
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.9
Overall Experience: 7.4
C
Charlene couple us
10
Very Nice!
Pros:

Everyone was very friendly, clean fairly large room, and comfortable bed. We only had the free breakfast once during our stay because we had tours scheduled that required us to leave before they started serving breakfast. But overall, a very nice place to stay.

Cons:

We had some difficulty at first figuring out how to get to the parking area of the hotel. Our GPS kept telling us to turn a block sooner, but that wasn't the motel's fault.

2026-02-14 via Nuitee
M
Martin couple us
10
2026-02-14 via Nuitee
M
Martin couple us
10
2026-02-14 via Nuitee
M
Mykola extended_group ca
10
2026-02-12 via Nuitee
V
Van Roy extended_group be
7
Handige lokatie tov de luchthaven met gratis shuttle.
Pros:

De lokatie is perfect voor als je van de luchthaven komt of naar de luchthaven moet. Het hotel biedt een gratis shuttle aan die 1 keer per uur uitrijdt.

Cons:

Het ontbijt is echt ondermaats. Vettig en goedkoop eten. Maar gezien de prijs, is het ergens normaal. Als je de man die je normaalgezien met je bagage helpt, niet meteen een tip geeft, trekt hij een lang gezicht en is hij weg.

2026-02-11 via Nuitee
C
Carol solo_traveller us
7
Pros:

Located near airport. Great for an overnight between flights.

Cons:

Old furnishings. In need of a major update. Worst breakfast buffet eggs I have ever eaten.

2026-02-10 via Nuitee
J
John extended_group us
8
2026-02-10 via Nuitee
C
Christa family_with_children us
9
Great value
Pros:

Location Location Location

Cons:

2 conditioner, no shampoo

2026-02-10 via Nuitee
R
Russell solo_traveller us
8
2026-02-09 via Nuitee
C
Cathy family_with_children us
10
2026-02-09 via Nuitee
B
Bougel couple fr
8
Hôtel très bien placé pas trop loin de l Aeroport
Pros:

Le petit déjeuner était bien ainsi que l emplacement

Cons:

Petit reproche au niveau de la clim. Nous n avions pas la possibilité de réduire celle-ci dans la chambre. Il fait froid 71 F.

2026-02-08 via Nuitee
M
Michael solo_traveller de
8
2026-01-31 via Nuitee
E
Elisabeth couple be
7
Convenient place for a night close to the airport
Pros:

The rooms a large and the hotel is located close to the airport, so great for a night rest before or after travelling. The hotel has a convenient airport shuttle service. Also close to Pearl Harbour. Rooms are large and comfortable and a good breakfast is included.

Cons:

Outside, around the pool and on balconies, the noise of the nearby highway traffic is very loud, making it look nice on photos but a less attractive place to hang out. In the rooms, we heard the traffic much less so no problem to sleep.

2026-01-31 via Nuitee
T
Tina solo_traveller at
8
2026-01-31 via Nuitee
K
Konrad family_with_children pl
10
2026-01-31 via Nuitee
K
Kauanoe couple us
5
Great Location
Pros:

The location and free airport was great.

Cons:

The AC was louder than the tv. The room smelled musty and the AC vent was filthy.

2026-01-31 via Nuitee
C
Catherine couple gu
1
Pros:

Awful

2026-01-30 via Nuitee
S
Shu couple au
8
Convenience
Pros:

The free breakfast although simple does provide convenience for the guests.
The location is very close to the airport. It only takes 15 minutes by walking to get to the hotel. There are buses in front of the hotel to directly get to Waikiki. The

Cons:

The hotel is a little bit old. Maybe it needs some renovations in the future.

2026-01-29 via Nuitee
I
IAIN couple gb
3
Convenient But Very Noisy and Poor Service
Pros:

Very close to the airport
Good shuttle bus service
Large room
Small basic gym
Reasonable breakfast

Cons:

Despite having booked, prepaid (had a receipt) and having received a confirmation message from the hotel - they claimed I did not have a booking when I arrived.

The receptionist was not particularly helpful - let alone friendly. She blamed Booking.com. However a room was magically found when I phoned Booking.com Customer Service who got onto the hotel very promptly. No apology (even just for "a mixup") was ever offered.

The room was very, very noisy : it fronted directly into a Highway, Tollway and major road (all next to each other so 8 lanes of fast traffic - each way - in under 75 yds / m). Windows were single glazed and even some of the window seals had perished / had air gaps. The traffic noise was very intrusive and relentless all through the night.

There was a cockroach in the bathroom.

Water was not very hot.

Bed was lumpy.

Limited eating choices (mainly fast food outlets) nearby.

2026-01-29 via Nuitee
J
Joseph solo_traveller us
7
Was basic but convenient
Pros:

Breakfast was basic but ok

Cons:

Rooms in tower very noisy with highway next door

2026-01-28 via Nuitee