Royal Canadian Lodge

Hotels
8.4 (1372 reviews)
459 Banff Avenue , Banff , ca

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good value for money
Excellent food
Cons:
Service issues
Renovation disruptions
Lack of timely breakfast service

Categories

Cleanliness
7.06
While the rooms were clean, overall hotel cleanliness was impacted by negative service issues and renovations.
Service
9.03
Service seemed adequate for some, though there were notable issues with incorrect information from staff.
Location
9.07
The hotel is excellently located in Banff, close to shops and restaurants.
Room Quality
8.52
Rooms are spacious and well-designed with some mentioned issues like cable issues in specific rooms.
Amenities
8.05
Amenities such as the hot tub were enjoyed, but some users faced issues during their stay.
Value for Money
8.51
The hotel offers good value for the price paid, especially considering upgrades.
Food and Beverage
8.56
The restaurant had great specials every night and the food received high praise.
Overall Experience
8.43
Overall a good experience despite some service and renovation issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:41

Property Description

Luxurious Amenities
Indulge in the indoor mineral swimming pool and rejuvenating spa services during your stay. Each room is equipped with modern comforts like a 37" LCD TV, free WiFi, and plush bathrobes.

Culinary Delights
Savor locally sourced delicacies at Evergreen Restaurant and Lounge, or opt for the convenience of in-room dining. The on-site restaurant offers a delectable culinary experience for all guests.

Adventure Awaits
Explore nearby ski and hiking trails, experience thrilling whitewater rafting, and unwind in natural hot springs. With Banff Gondola just a short drive away, the possibilities for adventure are endless.

Book your unforgettable stay at Banff Royal Canadian Lodge now to experience luxury, culinary excellence, and thrilling adventures all in one place.

Important information:

Please note that if 5 or more rooms are booked, different policies and supplements will apply.

Please note pool use requires a reservation and special conditions at this time. Contact the property for more information.

Please note that for guests paying directly at the property, the property reserves the right to pre-authorize the credit card for the first night's tariff at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20.95 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1372 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.43
J
Joanne • couple • ca
10
Great staff and breakfast was excellent
Pros:

Good location and rooms were comfortable

2026-02-09 • via Nuitee
S
Sonia • couple • it
8
Cons:

Era molto difficile regolare l’acqua nella doccia. Inoltre la porta della doccia non si chiudeva ed il bagno era freddo.

2026-01-29 • via Nuitee
S
Sharron • solo_traveller • ca
8
2026-01-26 • via Nuitee
C
captschaffer1 • Couples
10
Our favorite hotel in Banff, period!
Pros:

This is our favorite hotel and staff in Banff! We have been coming here over the years and can’t say enough about the entire crew. Everyone here worked to make our stay great, as they always do!

Our concierge Neil arranged some amazing activities for us. He is extremely knowledgeable, friendly, and we are fairly certain there isn’t anyone he doesn’t know or can’t call in Banff!

The Chef and team…Fantastic. Bartenders…Great!
Housekeeping…Excellent.

For the record, my wife and I both started out as servers young in life, so we know what good service is…and how hard it can be to please world travelers like us…and this is it! RCL nails it.

2026-01-22 • via Tripadvisor
S
Sarah • couple • ca
7
Great staff but the property is fairly dated. Will be better once the renovations are complete.
Pros:

Staff were very friendly. They were very helpful when we had questions and we were pleased to receive an upgrade at checkin.

Cons:

The shower was dated and the shower head sprayed in many directions, including over the shower door into the bathroom, making the floor very wet! The bed was old and very, very creaky.

2026-01-19 • via Nuitee
P
Philippe • extended_group • fr
8
Pros:

Le personnel toujours à l’écoute et force de proposition quant aux activités à faire à Banff

Cons:

Le petit-déjeuner buffet très léger dans son offre eu égard au prix.

2026-01-19 • via Nuitee
P
peixuan • extended_group • ca
10
2026-01-15 • via Nuitee
M
mytravelid • Family • Hamilton, Ontario
8
Great stay
Pros:

Nice big rooms, sliding doors to the outside is a great feature for the summer months. Spacious lobby area. Close walk to the shops and restaurants. Would stay again.

2026-01-03 • via Tripadvisor
M
Michael • family_with_children • ca
10
2025-12-27 • via Nuitee
L
Leah • couple • au
6
2025-12-25 • via Nuitee
W
Wander62594141486 • Family
6
The rooms were clean, but the hotel is in need of some updates. With so many hotels in the area, renovations could help
Pros:

The rooms were clean, but the hotel is in need of some updates. With so many hotels in the area, renovations could help make it more appealing to guests. One of the hotel’s strong points is its excellent location in the heart of Banff. However, we experienced an issue with the service, as a front desk staff member provided us with incorrect information and a map regarding local bus routes to nearby attractions. As a result, we wasted nearly two hours before realizing that those destinations were not accessible by bus, which negatively affected our plans for the day.

2025-12-22 • via Tripadvisor
M
Mohamed • extended_group • ca
10
2025-12-20 • via Nuitee
C
Catalina • solo_traveller • ca
9
2025-12-19 • via Nuitee
A
Aldoshyn • couple • ca
10
2025-12-16 • via Nuitee
M
Michael • couple • ca
10
Pros:

Entire stay.

2025-12-12 • via Nuitee
X
X2125UHelsab • Couples
10
Cozy winter vibe
Pros:

The hotel has a cozy romantic vibe. We enjoyed all the amenities—maybe the hot tub most of all. Made for nice visit. Recommend

2025-12-09 • via Tripadvisor
J
JUAN • family_with_children • us
8
Pros:

Es la segunda vez que me alojo aqui y la experiencia es muy buena, buena relación calidad precio, un spa muy agradable después de un día de esquí, y gente muy amable.

Cons:

En el desayuno la cocina es muy lenta, por lo que optamos algunos días por desayunar en otro lugar para ganar tiempo.

2025-11-28 • via Nuitee
D
Demaree • solo_traveller • us
1
Didn't happen
Pros:

My reservation was made two months in advance but when I arrived at 4:00 pm that afternoon , my reservation was not honored, they moved us to a location farther away from downtown Banff. I was not HAPPY!

Cons:

I didn't get to stay at the Lodge

2025-11-18 • via Nuitee
S
Sabina • extended_group • ca
6
2025-11-14 • via Nuitee
M
Maureen • couple • ca
8
2025-11-11 • via Nuitee