The Charles

Hotels
8.8 (3436 reviews)
Josefska 1 , Prague , cz

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Staff attitude in one instance

Categories

Cleanliness
8.2
Some reviews indicated issues with noise and room temperature, impacting cleanliness perception.
Service
9.2
Most reviews praised the staff as friendly and helpful, though there was one negative experience.
Location
9.2
Consistently praised across multiple reviews for its proximity to attractions.
Room Quality
8.7
Described as classy and spacious, contributing positively to the overall experience.
Amenities
8.7
Amenities like breakfast were highlighted positively, although noise was an issue.
Value for Money
8.7
General perception of good value, though some concerns were raised about specific offerings.
Food and Beverage
8.7
Breakfast was frequently mentioned as excellent, with a wide variety of options.
Overall Experience
9
Overall guest satisfaction was high, with many positive remarks about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:52

Property Description

Historic Charm and Modern Comforts

Convenient Location
Situated just 100 meters from Charles Bridge, The Charles hotel offers easy access to Prague Castle and other major attractions. The Malostranská Metro Station is also within walking distance.

Unique Experience with "Prague Unlocked" Campaign
Participate in the exclusive "Prague Unlocked" campaign during your stay and earn points to enjoy various cultural experiences for free. From museums to guided tours, make the most of your visit to Prague.

Cozy Rooms and Delicious Dining
Relax in rooms equipped with modern amenities like flat-screen TVs and minibars. Start your day with a delicious buffet breakfast at the on-site restaurant and unwind with a drink at the bar.

Book your stay at The Charles hotel now to experience the perfect blend of history and luxury in Prague.

Important information:

The hotel uses its own exchange rate if payment is made by credit card or in cash in CZK. Thus the amount payable at the hotel may slightly differ from the one indicated on the web page.

Please note that all photos are illustrative. The room reserved may slightly vary from the images shown.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

Location

Guest Reviews

8.8
Based on 3436 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
Y
Yury Novak family_with_children ee
9
Отдых в Праге.
Pros:

Местоположение отеля супер, достопримечательности все близко. Персонал очень дружелюбный и внимательный всегда готов помочь с вопросами . Завтрак хороший .

Cons:

Вода в душе сложно настроить то холодная то горячая,я так понимаю зависит кто из постояльцев пользуется в данный момент водой.

2026-04-04 via Nuitee
D
Diego family_with_children es
8
Pros:

La ubicación es ideal. El hotel tiene un encanto de estilo "antiguo" como el que se aprecia en las fotos. El personal es encantador, tanto los miembros de la recepción como los que estaban ayudando en el desayuno. A destacar una chica miembro del staff del desayuno (no sé su nombre) que se mostró súper atenta y se dirigió a nosotros en castellano, regalandonos un detalle de caramelos por ser el dia de pascua.

Cons:

Se escuchaba ruido exterior (cuando lo había) pero es una calle muy viva y es normal. El desayuno no tenia muchísima variedad, pero era mas que suficiente. Al ser un hotel ambientado de manera antigua, el suelo es algo ruidoso.

2026-04-04 via Nuitee
P
Patrick family_with_children ie
10
Pros:

Friendly helpful staff. Room was excellent.

2026-04-03 via Nuitee
J
John solo_traveller gb
8
Nice quiet Hotel
Pros:

Location near the Charles Bridge was excellent, Staff at check in were professional friendly and helpful

Cons:

They was nothing I could really moan about the Hotel does it's job , maybe put a bathmat in the Bath i always slipped using it the first time

2026-04-02 via Nuitee
C
Carol couple us
10
The stay was very enjoyable.
Pros:

Location excellent, Staff very helpful, Room and breakfast was great!

2026-04-02 via Nuitee
C
Camilla family_with_children se
8
Pros:

Jättefint rum och läget på hotellet kunde inte vara bättre.

Cons:

Frukosten är ganska enkel. Men går an.

2026-04-01 via Nuitee
V
Véronique solo_traveller be
10
Très chouette séjour.
Pros:

Très proche du Pont Charles, mais en-dehors de la foule. Le petit déjeuner est varié et le personnel est très sympathique. Une adresse à retenir pour visiter Prague !

2026-03-30 via Nuitee
M
Margaux couple fr
10
Parfait
Pros:

Super bien placé
les lits sont confortable
Le personnel est adorable
Le petit déjeuner est vraiment bon n

2026-03-29 via Nuitee
J
Jurate family_with_children lt
10
Great experience!
Pros:

Great experience. 🤩 First of all - perfect location, all the most important things are within walking distance. The hotel organizes transportation to the airport. The staff is competent and friendly. Special thanks to the breakfast cafe team for the birthday surprise 🥰 The room is clean and comfortable, the ceiling is very beautifully decorated 😀 It would be nice to come back.

Cons:

-

2026-03-27 via Nuitee
S
Sergio family_with_children es
10
2026-03-27 via Nuitee
M
Martina couple it
8
Avrei dato sicuramente 10 se non fosse per la colazione
Pros:

Staff gentilissimo e disponibile. Stanza molto pulita e spaziosa con tutti i confort disponibili e con vista carina sulla via principale. Posizione ottima, abbiamo raggiunto tutto a piedi senza bisogno di mezzi.
Hotel molto carino

Cons:

Purtroppo nonostante avessi avvisato con mesi di anticipo l'unica opzione vegana o senza lattosio è stata per 4 giorni fette di pane, due tipi di marmellata (sempre uguali) e frutta fresca.
Questo mi è dispiaciuto molto rovinando un pò la mia esperienza in questo hotel molto carino.
Il buffet era davvero molto ricco e nel 2026 sarebbe carino dare delle opzioni oltre il pane e marmellata, specialmente se la cosa viene fatta presente con anticipo o se il soggiorno è di più giorni.

2026-03-26 via Nuitee
V
Valerie family_with_children ie
8
Pros:

Location so easy to get to old town across the Charles Bridge.The bar next door was very nice( note :cash only in bar )we were in a lge room on the fourth floor plenty of space furniture was very old but that was the same through out the hotel staff were all very friendly as we were out most of the time we had everything we needed in this hotel

Cons:

The shower was a hand held one In a bath .which was very awkward to use .

2026-03-26 via Nuitee
L
Leonie couple de
9
2026-03-26 via Nuitee
T
Thekla couple de
10
Auf jeden Fall zu empfehlen!
Pros:

Tolles Hotel, mit perfekter Lage um Prag zu erkunden. Sehr nettes und hilfsbereites Personal, leckeres Frühstück, schönes Zimmer.

2026-03-26 via Nuitee
P
Patricia couple de
7
Wir würden wieder einschecken wegen der Lage, Sauberkeit, Frühstück, aber nur ab dem 3.Stock!
Pros:

Die Lage ist wirklich gut, nicht weit von der Karlsbrücke entfernt.Wir hatten 1 Zimmer im 3 Stock, das würden wir auch wieder nehmen, da man fast nix hört von der Straße. Die Zimmer sind sehr sauber und das Frühstück ist reichhaltig.Das Personal ist sehr freundlich!

Cons:

Rechts davon ist eine Kneipe! Wir haben von den Gästen oder Musik nichts mit bekommen, da wir im 3 Stock waren!

2026-03-24 via Nuitee
J
john couple ca
9
2026-03-24 via Nuitee
M
MASSIMO couple it
10
Praga
Pros:

Posizione gentilezza personale e colazione

Cons:

Niente

2026-03-24 via Nuitee
J
Jacqueline family_with_children gb
9
Pros:

Location, very close to The Charles Bridge. Staff were very helpful and friendly. Room was spacious. No view as our room was on back of hotel looking at a wall but it meant it was a quiet room at night.

Cons:

Nothing, it was a nice stay

2026-03-24 via Nuitee
P
Palmer family_with_children gb
9
Spacious room, grand breakfast and very friendly staff
Pros:

Full of character and great location

Cons:

No issues

2026-03-24 via Nuitee
R
Roberto couple it
9
Ottima posizione
Pros:

La posizione è la colazione

Cons:

Rumore proveniente dalla strada

2026-03-24 via Nuitee