The Charles

Hotels
8.8 (3436 reviews)
Josefska 1 , Prague , cz

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Staff attitude in one instance

Categories

Cleanliness
8.2
Some reviews indicated issues with noise and room temperature, impacting cleanliness perception.
Service
9.2
Most reviews praised the staff as friendly and helpful, though there was one negative experience.
Location
9.2
Consistently praised across multiple reviews for its proximity to attractions.
Room Quality
8.7
Described as classy and spacious, contributing positively to the overall experience.
Amenities
8.7
Amenities like breakfast were highlighted positively, although noise was an issue.
Value for Money
8.7
General perception of good value, though some concerns were raised about specific offerings.
Food and Beverage
8.7
Breakfast was frequently mentioned as excellent, with a wide variety of options.
Overall Experience
9
Overall guest satisfaction was high, with many positive remarks about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:52

Property Description

Historic Charm and Modern Comforts

Convenient Location
Situated just 100 meters from Charles Bridge, The Charles hotel offers easy access to Prague Castle and other major attractions. The Malostranská Metro Station is also within walking distance.

Unique Experience with "Prague Unlocked" Campaign
Participate in the exclusive "Prague Unlocked" campaign during your stay and earn points to enjoy various cultural experiences for free. From museums to guided tours, make the most of your visit to Prague.

Cozy Rooms and Delicious Dining
Relax in rooms equipped with modern amenities like flat-screen TVs and minibars. Start your day with a delicious buffet breakfast at the on-site restaurant and unwind with a drink at the bar.

Book your stay at The Charles hotel now to experience the perfect blend of history and luxury in Prague.

Important information:

The hotel uses its own exchange rate if payment is made by credit card or in cash in CZK. Thus the amount payable at the hotel may slightly differ from the one indicated on the web page.

Please note that all photos are illustrative. The room reserved may slightly vary from the images shown.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

Location

Guest Reviews

8.8
Based on 3436 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
A
Anna • solo_traveller • se
10
Was very satisfied with both hotel experience as well as my whole 4-days trip in general.
Pros:

Very good location close to the Charles bridge, Prague castle and the old town.
Nice, clean rooms in old style as well as friendly and helpful staff.
Peter in the reception gave excellent service with a smile on his lips and always made that little extra to exceed the guests expectations. He was very well informed with huge knowledge about the town and its surroundings. Peter also gave a lot of good recommendations regarding restaurants, museums, historical attractions etc..
He also always took his time for a little chat whenever you passed by the reception.
I would highly recommand this small and personal boutique hotel to other guests.

Cons:

The breakfast selection was not that large.

2026-03-07 • via Nuitee
T
Talloru • couple • it
5
Pros:

Interni, arredamento, posizione

Cons:

Ci hanno messo al 4 piano per 5 giorni con l ascensore in riparazione(0 sconti o cambio camera).
La colazione non è di qualità, ogni piatto salato è fatto con 45 kg di aglio(tradizione loro, che rispetto assolutamente, ma non si avvicina nemmeno lontanamente alla colazione “superba” indicata nelle qualità dell hotel)

2026-03-03 • via Nuitee
D
Donat • solo_traveller • fr
9
Très Bon emplacement proche du centre
Pros:

Emplacement idéal

Cons:

L'ascenseur en panne un peu difficile pour faire les 3 étages

2026-03-02 • via Nuitee
L
Linda • family_with_children • gb
10
Pros:

As soon as we arrived, all sraff were very helpful.

2026-03-02 • via Nuitee
E
Ernesto • couple • us
10
Short Stay, perfect hotel perfect location and wonderful staff
Pros:

Location = excellent

Cons:

There was absolutely nothing we did not like

2026-03-02 • via Nuitee
F
Filip • couple • mk
9
It was a great place to stay.
Pros:

The hotel location is just perfect to explore the old town as well as the prague castle and the Mala strana area which has a lot of things to do.
The room was cozy and the covers were perfect.
The breakfast is also good with a variety of things you can try and for me the chocolate cake was really tasty.
The staff were really friendly and helpful giving some tips on places to visit.

Cons:

My only little issue would be that the outlets were too far from the bed for charging stuff.
But its an old historical building and I understand if they cant be moved freely. Still its not a big deal breaker for me.

2026-02-28 • via Nuitee
A
Angel • extended_group • bg
9
Отлично място за спане и закуска
Pros:

Прекрасен хотел, който е в стара и автентична сграда за Прага. Локацията му е повече от прекрасна! Намира се на 1 минута пеша от Карловия мост. Около него има добри заведения за хапване и пиене на вкусна бира и множество магазини. Закуската впечатли всички от групата ни. Прекрасна храна и отлично еспресо на закуска. Отново бих отседнал тук.

Cons:

Възглавницата можеше да е малко по-удобна. Тази беше много висока и не беше най-комфортната за мен.

2026-02-26 • via Nuitee
E
Erica • solo_traveller • ie
8
We enjoyed our stay, the hotel staff were very friendly and extremely helpful.
Pros:

Central to everything, 2 min walk to the Charles bridge

Cons:

The mattress was very uncomfortable

2026-02-25 • via Nuitee
P
Paola • couple • it
7
Indimenticabile
Pros:

La posizione, la colazione

Cons:

il fatto che stavano facendo dei lavori dentro la struttura....però tutto sommato bel soggiorno

2026-02-25 • via Nuitee
E
Elke • family_with_children • de
9
2026-02-23 • via Nuitee
ΘΩΜΑΗ • family_with_children • gr
7
Pros:

Η τοποθεσία

Cons:

Δεν είχε ανσασερ. Το πρωινό σερβίρεται στο υπόγειο. Εμείς μείναμε στον 2ο. Αρκετός θόρυβος λόγω εργασιών μέσα στο ξενοδοχείο. Πολυσύχναστη περιοχή, αρκετος εξωτερικός θόρυβος.

2026-02-22 • via Nuitee
E
evus88 • family_with_children • cz
8
2026-02-22 • via Nuitee
A
amelle • couple • fr
9
Top
Pros:

Top emplacement
Et très bon rapport qualité prix
Petit dej très très copieux

Cons:

Rien

2026-02-14 • via Nuitee
S
Sergii • couple • ua
8
Pros:

Хорошее расположение. Приятные ребята на завтраке. Хороший завтрак.

Cons:

Забронировал Делюкс, при въезде хотели поселить в стандарт, когда спустился на рецепшин, спросил почему так? Ответили это маркетинг, номер на ремонте. Ок, почему тогда оплата как за делюкс? Нехотя, морща лоб предложили другой, классом выше насколько я понял. Двухспальная кровать, это две односпальные составленные рядом, которые всю ночь разъезжались. Очень неудобно.

2026-02-14 • via Nuitee
C
CORINNE • extended_group • ch
8
Pros:

Nähe der Sehenswürdigkeiten und alles gut zu Fuss erreichbar.

2026-02-13 • via Nuitee
P
Paloma • couple • es
8
Pros:

Está bien ubicado y el desayuno es bastante bueno

Cons:

No había ascensor disponible así como que pedimos una manta por la noche y me dijeron que no me la podían dar porque no estaban ya las limpiadoras … hasta el día siguiente nada … además en la habitación para ver la TV tenías que tener las luces encendidas , si apagas la luz se apaga la TV …

2026-02-11 • via Nuitee
M
Maxime • family_with_children • fr
8
2026-02-11 • via Nuitee
V
Vitali • couple • ee
10
2026-02-11 • via Nuitee
D
Dario • family_with_children • it
7
Pros:

Posizione ottimale e personale disponibile e cordiale

Cons:

Manca il bidet

2026-02-08 • via Nuitee
G
Giuseppe • couple • it
10
2026-02-08 • via Nuitee