The Charles

Hotels
8.8 (3574 reviews)
Josefska 1 , Prague , cz

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Staff attitude in one instance

Categories

Cleanliness
8.2
Some reviews indicated issues with noise and room temperature, impacting cleanliness perception.
Service
9.2
Most reviews praised the staff as friendly and helpful, though there was one negative experience.
Location
9.2
Consistently praised across multiple reviews for its proximity to attractions.
Room Quality
8.7
Described as classy and spacious, contributing positively to the overall experience.
Amenities
8.7
Amenities like breakfast were highlighted positively, although noise was an issue.
Value for Money
8.7
General perception of good value, though some concerns were raised about specific offerings.
Food and Beverage
8.7
Breakfast was frequently mentioned as excellent, with a wide variety of options.
Overall Experience
9
Overall guest satisfaction was high, with many positive remarks about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:52

Property Description

Historic Charm and Modern Comforts

Convenient Location
Situated just 100 meters from Charles Bridge, The Charles hotel offers easy access to Prague Castle and other major attractions. The Malostranská Metro Station is also within walking distance.

Unique Experience with "Prague Unlocked" Campaign
Participate in the exclusive "Prague Unlocked" campaign during your stay and earn points to enjoy various cultural experiences for free. From museums to guided tours, make the most of your visit to Prague.

Cozy Rooms and Delicious Dining
Relax in rooms equipped with modern amenities like flat-screen TVs and minibars. Start your day with a delicious buffet breakfast at the on-site restaurant and unwind with a drink at the bar.

Book your stay at The Charles hotel now to experience the perfect blend of history and luxury in Prague.

Important information:

The hotel uses its own exchange rate if payment is made by credit card or in cash in CZK. Thus the amount payable at the hotel may slightly differ from the one indicated on the web page.

Please note that all photos are illustrative. The room reserved may slightly vary from the images shown.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

Location

Guest Reviews

8.8
Based on 3574 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
T
Thomsen solo_traveller dk
9
Pros:

The location, the breakfast.

Cons:

I would have preferred a walk-in shower instead of only a bath tub. However, I did not specify my preference when booking.

2026-06-05 via Nuitee
A
Alejandro solo_traveller cr
9
Pros:

El desayuno y la salonera que atendía. También la ubicación excepcional.

2026-06-05 via Nuitee
J
Judith solo_traveller mx
8
Pros:

Die Mitarbeiter sind aufrichtig bemüht den Aufen thalt sehr angenehm zu gestalten. Sehr freundlich und äusserst hilfsbereit. Ich habe mich wohl gefühlt.

2026-06-05 via Nuitee
V
Valentina couple it
8
2026-06-04 via Nuitee
A
Andrei family_with_children nl
7
A friendly stay for not so picky travelers
Pros:

The staff was amazing, the food was great, the location is really good. The room was large and sufficient for a small family.

Cons:

Well, i asked/payed for a room with a view but somehow didn't get that (not a deal breaker though). The building and the furniture are old and squeaky, the doors in the toilt/bathroom do not lock from inside (i find that strange).
This is not a 4 star hotel, that is clear.
I would say about the noise from outside: yes there is some but dooring the week days, the bar close by closes at midnight so after that it was quiet.

2026-06-04 via Nuitee
A
Alejandra couple us
10
Amazing cozy stay in Mala Strana!
Pros:

From the very beginning, staff was very helpful and friendly, constantly making sure we were comfortable - felt like long-time friends. Due to a slight mishap on our reservation, we were upgraded to a full suite, which was absolutely magnificent, with plenty of room to sit down and relax after a day of walking around. The hotel is literaly a block from the west tower of the Charles bridge, but even with that, we were never bothered by noise of any kind, or lots of tourist traffic and always felt safe. The tram stop is also a block away, but everything is well within walking distance. Shower was modern and great, TV - could pair with major entertainment apps. Loved the idea of having a fresh pitcher of water every day, as well as a refill station by reception. Breakfast buffett was well stocked everyday, with ample choices for all tastes.

Cons:

Curtains aren't entirely black-out, so light comes in very early, especially in the summer. Nothing horrible, though. Would like more than one channel in English for TV (other than the news).

2026-06-03 via Nuitee
M
Michele couple us
9
We really enjoyed it we would definitely stay again
Pros:

Breakfast was delicious
Staff great

2026-06-03 via Nuitee
A
ALEXANDRA ACHENBACH family_with_children fr
10
2026-06-02 via Nuitee
S
Stéphanie solo_traveller fr
8
2026-06-01 via Nuitee
P
Pascal solo_traveller ch
9
2026-06-01 via Nuitee
Y
Yegor extended_group kz
10
2026-06-01 via Nuitee
F
Felipe couple br
9
Hotel ótimo e muito bem localizado
Pros:

Sem palavras para a localização. Absurda. A poucos metros da Ponte Charles. Impossível ser melhor. O lado em que fica o hotel é muito agradável, com mercado, restaurantes e ponto de transporte a poucos passos.
O hotel é muito bonito. O quarto é ótimo e agradável, com bom espaço e teto alto.
O café da manhã é muito bom, com produtos de qualidade e ótima reposição . Os atendentes são muito simpáticos.

Cons:

O único problema é o banheiro, por se tratar de um prédio antigo, não é tão moderno. O chuveiro é na banheira e não tem regulagem para pessoas altas. Além disso o escoamento da água da banheira é super lento, ficando uma poça bem grande enquanto se toma banho.
As cortinas não vedam a luz pela manhã, o que incomoda principalmente no verão que amanhece muito cedo.

2026-06-01 via Nuitee
L
Leon solo_traveller za
9
Very pleasant
Pros:

Location

Cons:

Everything was fine

2026-05-31 via Nuitee
J
Jennifer solo_traveller au
9
Charming hotel
Pros:

It's a handy location. The room was very comfortable. The breakfast had plenty of options.

Cons:

There was a bit of street noise but to be expected in such a busy area.

2026-05-30 via Nuitee
P
Paul couple nl
10
Je waant je in het verleden, echt super.
Pros:

Authentiek

Cons:

Niets

2026-05-30 via Nuitee
L
Ludovica solo_traveller it
10
Pros:

La stanza era molto spaziosa, elegantemente arredata e dotata di tutti i confort. La colazione era ricca e con molta scelta. Lo staffa cordiali e disponibile. L'albergo è inoltre è una posizione ottima.

2026-05-29 via Nuitee
J
Jelena couple rs
8
Toller Aufenthalt in super Lage
Pros:

Sehr freundliches und hilfsbereites Personal. Top-Lage: direkt in der Nähe der Karlsbrücke. Gute Anbindung an alle Sehenswürdigkeiten.

Cons:

Es gab keine Probleme, alles war in Ordnung.

2026-05-26 via Nuitee
J
julie extended_group fr
8
Parfait
Pros:

Emplacement idéal
Petit déjeuner parfait
Literie très confortable
Personnel adorable

Cons:

Rien

2026-05-26 via Nuitee
B
Bryan solo_traveller us
10
Pros:

It was amazing

2026-05-26 via Nuitee
C
Cedric family_with_children fr
10
2026-05-26 via Nuitee