The Charles

Hotels
8.8 (3416 reviews)
Josefska 1 , Prague , cz

listing image 1
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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Staff attitude in one instance

Categories

Cleanliness
8.2
Some reviews indicated issues with noise and room temperature, impacting cleanliness perception.
Service
9.2
Most reviews praised the staff as friendly and helpful, though there was one negative experience.
Location
9.2
Consistently praised across multiple reviews for its proximity to attractions.
Room Quality
8.7
Described as classy and spacious, contributing positively to the overall experience.
Amenities
8.7
Amenities like breakfast were highlighted positively, although noise was an issue.
Value for Money
8.7
General perception of good value, though some concerns were raised about specific offerings.
Food and Beverage
8.7
Breakfast was frequently mentioned as excellent, with a wide variety of options.
Overall Experience
9
Overall guest satisfaction was high, with many positive remarks about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:52

Property Description

Historic Charm and Modern Comforts

Convenient Location
Situated just 100 meters from Charles Bridge, The Charles hotel offers easy access to Prague Castle and other major attractions. The Malostranská Metro Station is also within walking distance.

Unique Experience with "Prague Unlocked" Campaign
Participate in the exclusive "Prague Unlocked" campaign during your stay and earn points to enjoy various cultural experiences for free. From museums to guided tours, make the most of your visit to Prague.

Cozy Rooms and Delicious Dining
Relax in rooms equipped with modern amenities like flat-screen TVs and minibars. Start your day with a delicious buffet breakfast at the on-site restaurant and unwind with a drink at the bar.

Book your stay at The Charles hotel now to experience the perfect blend of history and luxury in Prague.

Important information:

The hotel uses its own exchange rate if payment is made by credit card or in cash in CZK. Thus the amount payable at the hotel may slightly differ from the one indicated on the web page.

Please note that all photos are illustrative. The room reserved may slightly vary from the images shown.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

Location

Guest Reviews

8.8
Based on 3416 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
A
amelle • couple • fr
9
Top
Pros:

Top emplacement
Et très bon rapport qualité prix
Petit dej très très copieux

Cons:

Rien

2026-02-14 • via Nuitee
S
Sergii • couple • ua
8
Pros:

Хорошее расположение. Приятные ребята на завтраке. Хороший завтрак.

Cons:

Забронировал Делюкс, при въезде хотели поселить в стандарт, когда спустился на рецепшин, спросил почему так? Ответили это маркетинг, номер на ремонте. Ок, почему тогда оплата как за делюкс? Нехотя, морща лоб предложили другой, классом выше насколько я понял. Двухспальная кровать, это две односпальные составленные рядом, которые всю ночь разъезжались. Очень неудобно.

2026-02-14 • via Nuitee
C
CORINNE • extended_group • ch
8
Pros:

Nähe der Sehenswürdigkeiten und alles gut zu Fuss erreichbar.

2026-02-13 • via Nuitee
P
Paloma • couple • es
8
Pros:

Está bien ubicado y el desayuno es bastante bueno

Cons:

No había ascensor disponible así como que pedimos una manta por la noche y me dijeron que no me la podían dar porque no estaban ya las limpiadoras … hasta el día siguiente nada … además en la habitación para ver la TV tenías que tener las luces encendidas , si apagas la luz se apaga la TV …

2026-02-11 • via Nuitee
V
Vitali • couple • ee
10
2026-02-11 • via Nuitee
M
Maxime • family_with_children • fr
8
2026-02-11 • via Nuitee
G
Giuseppe • couple • it
10
2026-02-08 • via Nuitee
D
Dario • family_with_children • it
7
Pros:

Posizione ottimale e personale disponibile e cordiale

Cons:

Manca il bidet

2026-02-08 • via Nuitee
Şeyda • couple • tr
9
Tüm çalışanlara teşekkür ederiz.
Pros:

Otelin resepsiyonu 7/24 hizmet veriyor ve çalışanlar son derece ilgili ve güler yüzlüydü. Kahvaltı seçenekleri fiyat-performans açısından oldukça iyi ve odalar tertemiz, konforlu bir konaklama sağlıyor. Ayrıca otelin konumu da çok merkeziydi. Yürüyerek gitmek istediğimiz her yere yakındı.

Cons:

Kayda değer bir beğenmeme olmadı.

2026-01-26 • via Nuitee
Y
Yljon • couple • al
10
2026-01-26 • via Nuitee
B
Bianca • family_with_children • ro
10
Pros:

Best location and very friendly staff

2026-01-25 • via Nuitee
R
Rosana • couple • br
10
Mega bem localizado
Pros:

Super central, quarto enorme, cama boa , café da manhã incluso e super satisfatório .

Cons:

Gostei de tudo

2026-01-25 • via Nuitee
M
marc • couple • fr
8
Pros:

La chambre et son décor rétro

Cons:

L isolation sonore avec la chambre du dessus

2026-01-24 • via Nuitee
A
Aleksandar • couple • rs
10
2026-01-24 • via Nuitee
C
Claudia • family_with_children • de
9
2026-01-24 • via Nuitee
A
Andrea • extended_group • es
9
Pros:

Ubicación perfecta. La cama es muy cómoda. El desayuno es variado y todo está muy rico

Cons:

La bañera es muy alta

2026-01-21 • via Nuitee
M
Mesut • family_with_children • tr
10
Pros:

Konumu ve kahvaltısı

2026-01-21 • via Nuitee
J
jems21 • Couples • Bromley, Greater London, England
8
Nice but wont be back
Pros:

We were recommended this hotel by others we knew that had stayed here before!Check in was smooth they held our luggage in a room because we were on an early flight !we did request if we could maybe get in room any earlier but unfortunately it was denied but thats fine!our room was on third floor room 302 !
The room was a decent size with large bed and two chairs to sit at we had small refrigerator with mini bar altho we didn't use this!we had a small kettle and cups and some water !!
Bed was a bit hard for us but everyone likes a different bed we know that !comfy pillows and duvets !!
Room was warm and lovely !!Bathroom was small but fine!
The main hall way between bathroom and bedroom is a large space u can put cases luggage etc but whats missing is somewhere to hang large winter coats etc no hooks anyway and not practical to hang in wardrobe !could do with hanging areas in main hall way to put outdoor stuff on !!
Breakfast was great good choice of foods of all kinds!!
Staff were good especially helpful and friendly were the dark haired guy on reception who really helped us and another young blonde guy!!others ok !Now the problems we did have was noise level we were third floor up 302 and we had a real problem one night of people in room next too us with lous noise level !now im not sure if rooms are just not sound proofed at all or we just had the noisest people ever but they had music either from TV or something else loudly playing with lots of people in room from 11 to nearly 3.30 am and thats all we could hear it was so awful !so we had real lack of sleep !and because reception shuts at a certain time we had no one to complain to !!also as much as its January we opened the window for air one evening and it was so noisy all night till at least 5 am at points !so beware if u stay here when u actually need a window open in hotter times etc and your room is facing road way its noisy !

2026-01-20 • via Tripadvisor
S
Sara • couple • es
9
Pros:

Buen desayuno y habitación.
Muy buena ubicación.

2026-01-20 • via Nuitee
V
Vincenzo • solo_traveller • lb
10
2026-01-19 • via Nuitee