Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very friendly staff
Good breakfast choice
Comfortable beds
Cons:
Rooms not updated
Parking fee
Old carpets in corridors

Categories

Cleanliness
6.88
Some comments indicated that the rooms took a long time to warm up and there were cobwebs in the room.
Service
8.85
Multiple reviews praised the friendly and helpful staff, with specific mentions of excellent service from reception.
Location
7.89
The location was considered good, but some reviews noted it felt run down outside the reception area.
Room Quality
7.34
While generally clean and spacious, some rooms were reported as outdated.
Amenities
8.37
The hotel was appreciated for its facilities, including a well-maintained pool and gym.
Value for Money
7.33
The hotel offered good value when considering amenities like free food for children, but parking charges were a concern.
Food and Beverage
7.88
Breakfast was frequently praised as fantastic, contributing positively to the overall stay.
Overall Experience
7.85
Despite some issues, most guests had a pleasant stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:11

Property Description

Convenient Location
Located between Maidstone and Sevenoaks, our Holiday Inn provides easy access to major motorways for your travel convenience.

Luxurious Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee facilities. Relax at our Spirit Health & Fitness Club with a pool, gym, sauna, and beauty treatments.

Delightful Dining
Indulge in our Junction restaurant's à la carte menu and buffet breakfast. Unwind at the 24-hour lounge or in the conservatory-style garden room.

Experience comfort and convenience at Holiday Inn Maidstone-Sevenoaks - book your stay now!

Important information:

Please note that this property does not have a elevator. Stair access only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1940 reviews
Cleanliness: 6.88
Service: 8.85
Location: 7.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 7.85
I
Irene solo_traveller gb
10
Pros:

Facilities

Cons:

Paying for car park

2026-06-27 via Nuitee
R
Rita couple gb
8
Great for overnight night with a good breakfast.
Pros:

Convenient location. Friendly staff. Good air conditioning Swimming pool.

Cons:

No plug points near the bed.

2026-06-26 via Nuitee
G
Gülcan family_with_children de
9
Pros:

Wir sind heute ausgecheckt und ich muss sagen, dass das Personal sehr zuvorkommend, freundlich und professionell war. Das Hotel verfügt über keinen Aufzug, aus gesundheitlichen Gründen benötigten wir ein Zimmer Nähe vom Erdgeschoss. Das Team hat es vorab organisiert und hatte das Familienzimmer so toll vorbereitet, die Kinder waren super happy. Der Pool war für uns vollkommen ausreichend . Wir sind mit dem Auto angereist und die nette Dame am Empfang hat uns mit Geduld alles zu dem Sytem für Londons Straßen und so Autobahnen erklärt. Sollte das Ziel sein, London zu erkunden würde ich nicht ohne Auto anreisen. Die einstündige Autofahrt war super für die Aktivitäten vorher und nach den vielen Schritten. Parkplätze kann man ganz einfach in der Innenstadt mieten. Frühstück ( unter anderem typisch englisch) war ebenfalls super- uns hat nichts gefehlt obwohl wir kein Schweinefleisch essen. Insgesamt macht die Anlage einen sehr sauberen Eindruck, ein kleiner Minuspunkt ist das Badezimmer. Das ist schon in die Jahre gekommen und war nicht wie alles andere einwandfrei gereinigt. Eins ist klar- Wir kommen jederzeit gerne wieder- danke für alles liebes Holiday Inn Team .

2026-06-25 via Nuitee
K
Keith couple gb
8
A really enjoyable stay
Pros:

Great location, clean, comfortable and good value

Cons:

The bathroom was a little tired

2026-06-23 via Nuitee
S
Sam extended_group gb
5
Over priced and would not stay again
Pros:

Close to event we were attending in the area, due to proximity to motorway

Cons:

Over priced and several add ons when we arrived, partly our fault for not wanting breakfast both mornings. We stayed for 2 nights, if we had pre-booked breakfast for both mornings it would have cost £50 extra. However as we only wanted it for one morning we were charged £42. Parking also charged.
No lifts to rooms and a rabbit warren on stairs.

2026-06-23 via Nuitee
D
Debra couple fr
8
Friendly staff and convenient location
Pros:

Convenient location for Eurotunnel. Comfy big bed and spacious room. Friendly staff. Good breakfast. Stayed here regularly. Would return subject to getting a value for money room rate.

Cons:

Additional cost for parking. Same secure registration system but included in overnight rate at other similar hotels.

2026-06-23 via Nuitee
C
Clare family_with_children gb
10
2026-06-21 via Nuitee
S
Steven couple gb
8
2026-06-19 via Nuitee
P
Peter solo_traveller gb
10
2026-06-17 via Nuitee
J
Jenny couple gb
10
We had a very good stay, this hotel was ideal for us visiting family.
Pros:

The staff were so obliging by giving us a lovely ground floor room, as I had just had a bad fall before we arrived, and couldn't use the stairs. I was so grateful for this. The room had easy chairs, a large and very comfortable bed, and a lovely bath. As I was injured, I appreciated the handles! Also a fridge with cans of water, which was good, as the weather was hot. Very good buffet breakfast in the light and airy dining room.
Being just off the motorway, the hotel is in an ideal position for travellers.

Cons:

We didn't like the all day menu at all. There were few gluten free options, and although one lunch was fine, other menu choices were disappointing, to say the least. But this didn't spoil our most enjoyable stay, as we were mostly eating out with family.

2026-06-16 via Nuitee
P
Porter couple gb
8
Pros:

Friendly staff. Nice garden. Good rooms. Good bar.

Cons:

Nothing really

2026-06-16 via Nuitee
T
Tom extended_group gb
3
Deeply frustrating not to be allowed to enter the fitness centre at 9:10pm.
Pros:

It had a fitness centre (apparently).

Cons:

I wasn’t allowed to use it. The 9pm cut off entry was set in stone, despite the gym being open
until 10pm. There is no good reason for this - my health and safety was given as one non-reason, but even the woman telling me agreed that was absurd. As the fitness centre was the only reason for choosing the hotel, I find this level of petty-mindedness infuriating, especially when there are posters saying well do anything we can to make your stay 100% successful.

2026-06-12 via Nuitee
D
David solo_traveller gb
6
Average at best
Pros:

The breakfast was great

Cons:

The gym was too cramped, too much equipment in such a small space.

2026-06-12 via Nuitee
V
Vicki couple au
9
2026-06-10 via Nuitee
C
Carol solo_traveller gb
8
2026-06-09 via Nuitee
A
Andrei solo_traveller gb
10
2026-06-08 via Nuitee
C
Christian family_with_children de
6
Ist ok
Pros:

Sauber schöner Eingangsbereich, Frühstück ganz ordentlich.

Cons:

Zimmer in die Jahre gekommen, Autobahn war hörbar, Fenster alt, daher kaum vernünftig zu schließen.

2026-06-07 via Nuitee
W
Willsdon solo_traveller gb
9
2026-06-06 via Nuitee
D
David solo_traveller gb
9
2026-06-04 via Nuitee
S
Strieth couple de
5
Sollten w.b.d. Rückreise wieder kein Glutenfreies Frühstück erhalten, nehmen wir einen and. Anbieter
Pros:

Ausser den unten aufgeführten infos, war der Aufenthalt so wie wir es von holiday inn gewohnt sind gut.

Cons:

Das Frühstück war für meine Frau unzureichend. Sie wollte etwas Glutenfreies zum Frühstück, es war aber nichts vorhanden, obwohl wir per Mail als auch bei der Ankunft nachgefragt haben und mit 8:00 Uhr morgens war es ja nun zu spät. Die einzige Kaffeemaschine, war dann auch noch ausgefallen, konnte aber repariert werden. Der Rest war in Ordnung, so wie wir es holiday inn gewohnt sind gut.

2026-06-01 via Nuitee