Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Very friendly staff
Good breakfast choice
Comfortable beds
Cons:
Rooms not updated
Parking fee
Old carpets in corridors

Categories

Cleanliness
6.88
Some comments indicated that the rooms took a long time to warm up and there were cobwebs in the room.
Service
8.85
Multiple reviews praised the friendly and helpful staff, with specific mentions of excellent service from reception.
Location
7.89
The location was considered good, but some reviews noted it felt run down outside the reception area.
Room Quality
7.34
While generally clean and spacious, some rooms were reported as outdated.
Amenities
8.37
The hotel was appreciated for its facilities, including a well-maintained pool and gym.
Value for Money
7.33
The hotel offered good value when considering amenities like free food for children, but parking charges were a concern.
Food and Beverage
7.88
Breakfast was frequently praised as fantastic, contributing positively to the overall stay.
Overall Experience
7.85
Despite some issues, most guests had a pleasant stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:11

Property Description

Convenient Location
Located between Maidstone and Sevenoaks, our Holiday Inn provides easy access to major motorways for your travel convenience.

Luxurious Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee facilities. Relax at our Spirit Health & Fitness Club with a pool, gym, sauna, and beauty treatments.

Delightful Dining
Indulge in our Junction restaurant's à la carte menu and buffet breakfast. Unwind at the 24-hour lounge or in the conservatory-style garden room.

Experience comfort and convenience at Holiday Inn Maidstone-Sevenoaks - book your stay now!

Important information:

Please note that this property does not have a elevator. Stair access only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1813 reviews
Cleanliness: 6.88
Service: 8.85
Location: 7.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 7.85
N
Nik couple gb
8
2026-04-18 via Nuitee
J
Jamie solo_traveller gb
9
One of the best we have stayed!!!!
Pros:

The staff, whether it was reception, bar, breakfast or cleaners, they were all so friendly and helpful.
The facilities were excellent and the food was great also.

Cons:

The Wi-Fi didn’t work for our stay and the mobile signal was very very poor unless at the reception area.

2026-04-17 via Nuitee
A
Annette solo_traveller gb
9
Pros:

Excellent breakfast, lots of variety. Hot and cold options available

2026-04-13 via Nuitee
J
jerry solo_traveller gb
9
2026-04-13 via Nuitee
J
John couple gb
7
Pros:

Clean room with nice pillows and linen.

Cons:

Really hot and couldn’t adjust the temperature on the thermostat.

2026-04-13 via Nuitee
J
Jo family_with_children gb
5
OK for 1 night but could be better
Pros:

Breakfast food, reception staff, family room

Cons:

Being ignored by restaurant staff while waiting to be seated, loud travelling community guests shouting in halls late at night, bathroom in need of an update, pool temperature too cold, having to pay to park car, coffee machine in room didn't work, TV channels working were hit and miss!

2026-04-12 via Nuitee
T
Talitha family_with_children gb
10
2026-04-10 via Nuitee
J
John family_with_children gb
10
Frelendly staff very helpful and food was lovely
Pros:

Clean and friendly helpful staff

Cons:

All good

2026-04-10 via Nuitee
C
Charlotte family_with_children gb
10
2026-04-09 via Nuitee
J
Jill couple gb
10
2026-04-07 via Nuitee
D
Debbie family_with_children gb
10
Great, comfortable and lovely stay! Already booked for next time!
Pros:

The whole place was great! Pool area was fab and the breakfast and evening meal options were plentiful. Room was brilliant and excellent touches we weren’t expecting like a toffee crisp each for the children on their bed!
All staff were also brilliant.

Cons:

That you have to pay for parking at the hotel! Come on, we have paid to stay in the hotel! Such a ridiculous ask!

2026-04-07 via Nuitee
M
Michael couple de
6
Gutes Zwischenstopp-Hotel, Küche war schon besser
Pros:

Ein gutes Hotel für die Durchfahrt, das haben wir schon mehrmals erlebt. Parkplatz sehr groß, Zimmer für eine Nacht in Ordnung. Kein großer Komfort aber ein anständiges Frühstück und eine Lobby und eine Bar, um abends nach einem Fahrtag auszuspannen. Die Lage direkt an der Autobahn ist für den Zwischenstop ebenfalls sehr sinnvoll.

Cons:

Zimmer und Unterkunft haben wie bei den letzten Malen erneut überzeugt. Allein, wir hatten der Einfachheit halber das Angebot mit Halbpension (Abends drei Gänge von einer kleinen Karte) gebucht. Davon würden wir rückblickend abraten. Die Küche war wirklich schwach, die Qualität des Essens mäßig, ein Teil der Speisen völlig überwürzt. Ähnliches zeigte sich auch beim Frühstück, die gute Qualität der vergangenen Jahre ist leider etwas verloren gegangen.

2026-04-07 via Nuitee
L
Lin family_with_children gb
7
Cons:

Please please make sure you put the bath mat down before went into the bathtub it’s super slippery.

2026-04-07 via Nuitee
A
Ana C family_with_children gb
8
Pros:

Staff and pool

Cons:

Cold room due to window not being double glazed

2026-04-06 via Nuitee
P
Petrus family_with_children gb
10
Great stay away
Pros:

Modern and contemporary with a warm home away from home vibe

2026-04-06 via Nuitee
J
Julie extended_group gb
10
2026-04-06 via Nuitee
R
Rebecca family_with_children gb
10
2026-04-03 via Nuitee
A
Alberto Javier family_with_children es
7
2026-04-02 via Nuitee
S
Stevie Mackintosh family_with_children gb
10
Pros:

Hotel was very nicely decorated chilled relaxed vibe.

Cons:

The food was very nice, value for money

2026-03-31 via Nuitee
G
Graham solo_traveller gb
9
2026-03-31 via Nuitee