SureStay by Best Western Salt Lake City Downtown

Hotels
•
SureStay Collection by Best Western
7 (657 reviews)
1009 S Main St , Salt Lake City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and comfortable rooms
Cons:
Unsafe location
Cleanliness issues
Inconvenient room layouts

Categories

Cleanliness
5.89
Some rooms reported issues with cleanliness, but overall feedback was mixed.
Service
7.86
Staff was described as friendly and helpful.
Location
4.9
Location is considered unsafe and far from conveniences.
Room Quality
6.85
Rooms were generally comfortable, with issues regarding the bed spread cleanliness.
Amenities
7.88
Breakfast offerings received praise.
Value for Money
8.34
Considered good value due to cheap pricing.
Food and Beverage
7.39
Good breakfast, though there were times offerings were empty.
Overall Experience
6.86
Mixed reviews overall, with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:50

Property Description

Convenient Location
Located just 15 minutes from Salt Lake City International Airport, City Creek Inn & Suites Salt Lake City offers easy access to the city's attractions and business centers.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities such as a refrigerator, cable TV, and coffee maker. Each room also features a hairdryer and ironing facilities for your convenience.

Relaxation and Connectivity
Take a dip in the seasonal outdoor pool, stay connected with free WiFi and wired internet in the lobby, and make use of fax and copy services at the 24-hour front desk. Whether for business or leisure, City Creek Inn & Suites has you covered.

Book your stay now at City Creek Inn & Suites Salt Lake City for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, May 25, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 657 reviews
Cleanliness: 5.89
Service: 7.86
Location: 4.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 6.86
V
Victor • couple • us
8
Pros:

The location of our room was close to the hospital where I was having an operation.

Cons:

No pool/hottub available

2026-04-21 • via Nuitee
T
tesfagorgis • solo_traveller • us
8
Thank you about all thing
Pros:

thank you.keep it

Cons:

Everything

2026-04-06 • via Nuitee
R
Robert • solo_traveller • us
10
Really good place. I will definitely try to stay here when returning to Salt Lake!!
Pros:

The room was large and very clean, the TV worked fine! The breakfast is great with eggs, sausage, potatoes, cereal, waffles, juice and coffee!

Cons:

All very good

2026-04-01 • via Nuitee
P
Phyllisia • family_with_children • us
4
The cost was a bit high the quality needs improvement. Great staff n food.
Pros:

Friendly faces great breakfast. Delicious coffee.

Cons:

We found food in the fridge, the floors needed sweeping. my body wash pump was empty. The lighting wasn’t great.

2026-03-31 • via Nuitee
J
judy • family_with_children • us
6
2026-03-27 • via Nuitee
S
SImone • solo_traveller • it
7
2026-03-22 • via Nuitee
M
Moss • solo_traveller • us
5
Pros:

Not much to like hetr
Needs badly to be refurbished.

Cons:

Breakfast below average. sausage bland
Eggs not fresh.
Someone should man the phones
Several attempts with no answer.
Nad location . Should have done better research.

2026-03-19 • via Nuitee
N
Nathan • couple • us
6
2026-03-19 • via Nuitee
P
Peter • solo_traveller • us
4
Too expensive for a subpar experience
Cons:

Paper thin walls.

2026-03-16 • via Nuitee
K
Kirany • solo_traveller • us
8
2026-03-14 • via Nuitee
C
Charity • solo_traveller • us
8
2026-03-12 • via Nuitee
W
White • couple • us
10
Pros:

Room clean. No tub to step over, which was nice.
Staff very friendly.

2026-03-04 • via Nuitee
J
Jeffrey • solo_traveller • us
8
Zero complaints. Very comfortable and Clean.
Pros:

The room was very clean and comfortable. Plenty of towels and things like that.

Cons:

I wish hotels would invest in toilets that are elongated as opposed to the tiny round ones but otherwise great.

2026-03-02 • via Nuitee
C
Cesar a • couple • us
7
2026-03-01 • via Nuitee
S
Shyann • couple • us
6
Accommodations were great for the one night we stayed.
Pros:

Pretty much central to everything!

Cons:

Sketchy part of town, and we got a non smoking room and it smelled like someone had previously smoked in it. Not a big deal but kind of off putting.

2026-02-28 • via Nuitee
J
Juwen • extended_group • us
7
2026-02-27 • via Nuitee
N
Natasha • solo_traveller • us
4
Would not stay again
Pros:

Location was good

Cons:

Felt very dirty and was noisy

2026-02-27 • via Nuitee
R
Rene • solo_traveller • us
10
2026-02-13 • via Nuitee
M
Melissa • couple • us
10
2026-02-12 • via Nuitee
A
Aaron • couple • us
10
2026-02-12 • via Nuitee