SureStay by Best Western Salt Lake City Downtown

Hotels
•
SureStay Collection by Best Western
7 (640 reviews)
1009 S Main St , Salt Lake City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and comfortable rooms
Cons:
Unsafe location
Cleanliness issues
Inconvenient room layouts

Categories

Cleanliness
5.89
Some rooms reported issues with cleanliness, but overall feedback was mixed.
Service
7.86
Staff was described as friendly and helpful.
Location
4.9
Location is considered unsafe and far from conveniences.
Room Quality
6.85
Rooms were generally comfortable, with issues regarding the bed spread cleanliness.
Amenities
7.88
Breakfast offerings received praise.
Value for Money
8.34
Considered good value due to cheap pricing.
Food and Beverage
7.39
Good breakfast, though there were times offerings were empty.
Overall Experience
6.86
Mixed reviews overall, with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:50

Property Description

Convenient Location
Located just 15 minutes from Salt Lake City International Airport, City Creek Inn & Suites Salt Lake City offers easy access to the city's attractions and business centers.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities such as a refrigerator, cable TV, and coffee maker. Each room also features a hairdryer and ironing facilities for your convenience.

Relaxation and Connectivity
Take a dip in the seasonal outdoor pool, stay connected with free WiFi and wired internet in the lobby, and make use of fax and copy services at the 24-hour front desk. Whether for business or leisure, City Creek Inn & Suites has you covered.

Book your stay now at City Creek Inn & Suites Salt Lake City for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, May 25, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 640 reviews
Cleanliness: 5.89
Service: 7.86
Location: 4.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 6.86
K
Kirany • solo_traveller • us
8
2026-03-14 • via Nuitee
C
Charity • solo_traveller • us
8
2026-03-12 • via Nuitee
W
White • couple • us
10
Pros:

Room clean. No tub to step over, which was nice.
Staff very friendly.

2026-03-04 • via Nuitee
J
Jeffrey • solo_traveller • us
8
Zero complaints. Very comfortable and Clean.
Pros:

The room was very clean and comfortable. Plenty of towels and things like that.

Cons:

I wish hotels would invest in toilets that are elongated as opposed to the tiny round ones but otherwise great.

2026-03-02 • via Nuitee
C
Cesar a • couple • us
7
2026-03-01 • via Nuitee
S
Shyann • couple • us
6
Accommodations were great for the one night we stayed.
Pros:

Pretty much central to everything!

Cons:

Sketchy part of town, and we got a non smoking room and it smelled like someone had previously smoked in it. Not a big deal but kind of off putting.

2026-02-28 • via Nuitee
N
Natasha • solo_traveller • us
4
Would not stay again
Pros:

Location was good

Cons:

Felt very dirty and was noisy

2026-02-27 • via Nuitee
J
Juwen • extended_group • us
7
2026-02-27 • via Nuitee
R
Rene • solo_traveller • us
10
2026-02-13 • via Nuitee
M
Melissa • couple • us
10
2026-02-12 • via Nuitee
A
Aaron • couple • us
10
2026-02-12 • via Nuitee
H
Heidy • solo_traveller • us
10
2026-01-27 • via Nuitee
K
Karla • couple • us
10
2026-01-15 • via Nuitee
J
Jolene • solo_traveller • us
6
All in all if you’re just looking for a place to shower and sleep this is it for the location and accessibility to TRAX.
Pros:

Stayed here to be near Kilby Block Party festival. Great location

Cons:

Only complaint was room smelled to harsh of chemicals/cleaner but I cracked the window and let it air out while I was gone at the fest. On 1st floor next to entrance so a little bit noisy on ground floor and above person staying in that room.

2026-01-15 • via Nuitee
M
Matthew • couple • us
7
2026-01-15 • via Nuitee
B
brenner • family_with_children • us
5
Pros:

It was loud on the weekend. Located in a sketchy part of town but it is gated so ok.

2026-01-08 • via Nuitee
D
Denise • couple • us
9
Pros:

No noise peaceful as always no issues I always stay here

Cons:

I think the should center there TVs in the room. Have the TV in the middle between the two queen beds kinda hard to see it depending on which bed you sleep on.

2026-01-02 • via Nuitee
M
Morgan • solo_traveller • us
1
2025-12-29 • via Nuitee
B
Bertha • couple • us
10
Pros:

I like how its gated it maid us feel more safe.

2025-12-14 • via Nuitee
G
Grimm • couple • us
10
Pros:

Very clean rooms, comfortable bed, friendly staff.

2025-12-10 • via Nuitee