Palm Tree Club Miami

Hotels
7.6 (1438 reviews)
1819 79th Street Causeway , Miami Beach , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location near cruise port
Nice pool area
Cons:
Poor cleanliness
Bad customer service

Categories

Cleanliness
5.93
Several reviews indicated issues with cleanliness, including a very obnoxious odor and a dirty floor.
Service
7.4
Reviews noted poor customer service, with uncleaned rooms even after reminders.
Location
9.44
The hotel is ideally located close to the Miami Cruise port, which was a main attraction for guests.
Room Quality
6.89
Rooms had maintenance issues, with some guests reporting problems with the bathroom and elevator.
Amenities
7.92
The pool was mentioned positively, but other amenities were found lacking or in poor condition.
Value for Money
6.88
Some guests felt the hotel was overpriced considering the state of cleanliness and maintenance.
Food and Beverage
8.43
Food quality was appreciated, though prices were high relative to local restaurants.
Overall Experience
7.9
Mixed reviews overall, with some positive aspects in location and food but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:45

Property Description

Marina Views and Island Charm

Luxurious Amenities
Indulge in the outdoor pool, billiards at Shucker’s Dockside Grill, and access to the business center and gym. Each room is equipped with a coffee maker, microwave, refrigerator, and complimentary internet.

Convenient Location
Located between Miami and Miami Beach, this hotel offers easy access to Miami International Airport, Miami Seaquarium, and Normandy Shores Golf Course.

Ready to experience island living with marina views? Book your stay at North Bay Village Best Western On The Bay Inn & Marina now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 1438 reviews
Cleanliness: 5.93
Service: 7.4
Location: 9.44
Room Quality: 6.89
Amenities: 7.92
Value for Money: 6.88
Food and Beverage: 8.43
Overall Experience: 7.9
O
Or Eli couple us
4
2026-08-25 via Nuitee
C
Christian family_with_children us
10
2026-08-23 via Nuitee
S
shakIra couple fr
8
2026-08-22 via Nuitee
A
Ashley family_with_children us
7
Okay
Pros:

Location & all the Lagunas!

Cons:

Rooms smelt moldy and the shower was like a water bed from what I assume is water build up under the tub

2026-08-22 via Nuitee
D
Dan couple fr
1
Not slept a seconde ! Sorry but it was bad. A lot to check on.
Pros:

The staff only. Never had a stay like this even for a night. Sleeping in a tent would have been better. Sorry but nothing was good.

Cons:

Everything Exept the staff. No water, bath leak, noise all night, ac not working.

2026-08-20 via Nuitee
C
Claudia Maria Marcovici solo_traveller at
8
Pros:

Das Hotelzimmer war sauber und komfortabel und befand sich in unmittelbarer Strandnähe.

Cons:

Die Baustelle war laut und die Klimaanlage genau so. Aber für den Preis okay. Und was mir nicht gefallen hat: Später wurden noch zwei Flaschen Wasser vom Konto abgebucht. Ich hatte gedacht, sie gehören dazu.😅😅😳

2026-08-19 via Nuitee
F
Fraser extended_group au
7
2026-08-17 via Nuitee
P
Paulina Maria solo_traveller gb
9
Pros:

The pool , views from the room, Amazing sized of rooms, very comfortable beds, nice large mirror , great restaurant, great value for money. The staff that works there were amazing and so kind

Cons:

The only thing I didn't like was that my card often didn't work to open my door , and I had to walk back to reception to get a new card almost every day. But the staff were so helpful

2026-08-17 via Nuitee
T
Tony solo_traveller gf
4
Déçu par le petit déjeuner et la literie.
Pros:

Le hall d'accueil et la piscine.
L'emplacement de l'hôtel.

Cons:

La literie, de mauvaise qualité, donne mal au dos.
Le petit déjeuner qui n'en est pas un, c'est juste une collation. Il est incomplet et composé uniquement d'aliments sucrés. Obligé de choisir uniquement 2 sélections avec une proposition très limitée. Cela n'avait rien à voir avec un petit déjeuner continental comme annoncé sur booking. Petit déjeuner à revoir.

2026-08-16 via Nuitee
B
Babul couple us
9
Pros:

The location is close to where we wanted to visit. They have a nice dock area we took pictures at.

Cons:

The refrigerator cables weren't connected initially making us think we had a broken refrigerator. The keyboard sometimes deactivated and we needed staff support.

2026-08-14 via Nuitee
H
Heri solo_traveller mg
5
2026-08-14 via Nuitee
D
Daliana solo_traveller us
9
2026-08-11 via Nuitee
F
fabrice couple ae
8
2026-08-08 via Nuitee
S
Scarleth family_with_children us
10
Pros:

La atención muy linda ! Personas muy educadas y serviciales

Cons:

Que no pude usar la piscina

2026-07-23 via Nuitee
D
Denzil extended_group sr
7
2026-07-23 via Nuitee
A
Armani couple us
9
2026-07-19 via Nuitee
M
Mikhail solo_traveller us
10
Pros:

cool views, convenient parking

2026-07-19 via Nuitee
P
Pablo Libe solo_traveller ar
2
No daban desayuno comprometido
Cons:

El desayuno no existía, no tenían ni café, y tenías que llenar una papeleta el día anterior para que al final tampoco te daban un desayuno, algunos preferían quedarse con un jugo industrial.

2026-07-19 via Nuitee
A
A1231VEmonad Family
2
Incredible unfortunate experience
Pros:

Extremely disappointing experience. During our stay, there were repeated disturbances from other guests, including loud sexual activity and aggressive altercations that were clearly audible. My young child was exposed to these incidents, making the hotel feel completely unsuitable for families.

I reported the problems to hotel staff, but the situation became so unacceptable that I checked out two nights early. I then requested a refund for the unused nights. More than a month later, after multiple follow-ups, I was still being told my request was "under review" with no resolution.

Poor guest experience, poor customer service, and no accountability. I would not stay here again or recommend this hotel, especially to families with children.

2026-07-18 via Tripadvisor
E
Eduardo couple us
10
2026-07-17 via Nuitee