Mercure Shéhérazade Rabat

Hotels
•
Mercure
8 (431 reviews)
21 Rue De Tunis Quartier Hassan Rabat , Rabat , MA
+212 5377-22226

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Very good breakfast (variety, hot options)
Convenient public transit access / strategic location
Comfortable, quiet rooms
Reliable WiFi and toiletries provided
Helpful reception (flexible with check-in/extension)
Cons:
Occasional noise reported by some guests
Euros not accepted (inconvenient for some visitors)
Minimal service reported in at least one review
Bathroom doors could be more solid/privileged privacy
Breakfast timing/availability sometimes inconsistent
Cooking odors in breakfast area affecting nearby rooms

Categories

Cleanliness
8
Generally described as quiet and comfortable; several guests noted a clean, pleasant room and terrace breakfast area. No major cleanliness complaints reported.
Service
8.5
Repeated praise for staff and reception (helpful check-in, extension of stay, attentive to elderly guest). Service is a standout strength across reviews.
Location
8
Convenient for public transit (tram/train) and within walking distance of amenities; described as strategically located and in a pleasant residential area.
Room Quality
7.5
Rooms described as comfortable and well equipped (toiletries, cozy, spacious), but some issues noted such as thin/instable bathroom doors and occasional cooking smells reaching rooms.
Amenities
8
Good basics: reliable WiFi, toiletries, printing support and pleasant breakfast terrace; overall solid but not extensive luxury amenities.
Value for Money
8
Described as good value (explicit praise for quality/price and welcoming service for elderly guests); perceived as appropriate for the hotel's tier.
Food and Beverage
8
Breakfast praised repeatedly (variety, hot & cold options, good hot chocolate), though some guests noted timing issues, occasional limited options, and cooking odors.
Overall Experience
8
Overall very positive stays with multiple recommendations to return; minor issues (noise, currency acceptance, small service lapses) tempered otherwise strong experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodation
The Mercure in Rabat offers stylish and modern guestrooms with amenities such as satellite TV, a safety deposit box, and a minibar for your comfort and convenience.

Culinary Delights
Indulge in international cuisine at Kangourou Grill and savor your meals on the terrace during the summer. Unwind with a drink at the Aladin bar for a relaxing evening.

Convenient Location
Located in the residential quarter of Hassan, our hotel is just minutes away from the main historic area, business center, a golf course, and the international airport.

Experience luxury, convenience, and exceptional service at Mercure Shéhérazade. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Location

Guest Reviews

8
Based on 431 reviews
Cleanliness: 8
Service: 8.5
Location: 8
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
W
wendy • solo_traveller • us
9
fabulous staff, breakfast & to brief stay
Pros:

I spent one night then moved to another hotel because I was joining a group. Mercure , a 3 star hotell, in nicer than the nearby 4 star hotel my group is at. The service @ Mercure was super. I arrived earlier than normal check-in but had requested if possible to get a room early. They accomodated me, gave ne a lovely very comfortable room with the comforts one would expect & I loved the toothbrush, so I did not have to dig into my bag to brush my teeth before I went to sleep to catch up post mmy overnight flight, QUIET and pleasant & then of wow the breakfast buffett, hot & cold wonderful thing & one of those airport lounge machines where I go drink lots of hot chocolate & hot milk that I need for my bones. Very convenient to get to by public transit from the Casablanca Airport. I took the trains then tra L 1 tram and then a quick 400 m ( 1/4 mile walk ) and was there. I would return here in a heartbeat. Staff was great

Cons:

that I am not there now & in a different hotel that in not a good (my friend stayed at the new place while I was at Mercure & she wishees we were both @ Mercure now

2026-10-31 • via Nuitee
N
Nabil • solo_traveller • be
10
Parfait
Pros:

Tout

Cons:

Rien

2026-10-30 • via Nuitee
I
ivana • couple • fr
8
2026-10-29 • via Nuitee
W
WILLIAM • couple • fr
10
2026-10-29 • via Nuitee
D
delapenia80 • solo_traveller • fr
9
2026-10-29 • via Nuitee
E
Efehi • solo_traveller • ng
9
Top-notch client service.
Pros:

Support from reception was great. Helped me extend my reservation on short notice as my assignment in Rabat took longer than expected.

Zineb and the team ensured a highly dependable service.

Cons:

...

2026-10-28 • via Nuitee
E
Efehi • solo_traveller • ng
10
Cosy stay.
Pros:

The location was great. The staff were super helpful and friendly - good support with printing and printers on how to get across town for my appointments.

Cons:

At breakfast, not all dishes arrived on time.
(It was sometimes a hit and miss for my favourite flat bread.)

2026-10-28 • via Nuitee
N
Nathalie • couple • fr
10
Parfait !
Pros:

Excellent séjour, avec notamment un personnel très agréable et un petit déjeuner extra!

Cons:

Rien

2026-10-28 • via Nuitee
M
Mohamed Az eddine • couple • lu
6
2026-10-28 • via Nuitee
E
Eberhard • couple • de
9
Pros:

Qualität und Auswahl des Frühstücks. Sehr ruhig, in einer Wohngegend gelegen. Frühstück im Freien auf schöner Terrasse.

2026-10-27 • via Nuitee
A
abdelmoula • solo_traveller • ma
10
Pros:

Emplacement stratégique

2026-10-27 • via Nuitee
D
David • couple • gb
10
Pros:

All good.

Cons:

Nothing major. Though the bathroom doors could be solid in the rooms.

2026-10-27 • via Nuitee
E
ENRIQUE • extended_group • es
8
2026-10-26 • via Nuitee
A
Andrea • couple • rs
10
2026-10-26 • via Nuitee
M
Mireille • couple • fr
5
Cons:

Les euros ne sont pas acceptés. Inadmissible dans un groupe Français.
Aucune carte de la ville disponible à l’hôtel
Service hôtelier minimum
Très bruyant

2026-10-25 • via Nuitee
R
rachid • solo_traveller • ma
10
2026-10-25 • via Nuitee
M
Meriam • couple • fr
10
2026-10-25 • via Nuitee
M
mohamed • couple • fr
10
2026-10-25 • via Nuitee
S
Sabiu Bako • solo_traveller • gb
10
An amazing stay and a wonderful experience in Rabat. I enjoyed my time at the hotel so much that I even left a tip for t
Pros:

I really enjoyed my stay at this hotel. Everything was lovely and the whole experience was comfortable and relaxing. The hotel had a really nice atmosphere and I felt welcomed throughout my stay. I genuinely had a wonderful time and would definitely recommend this hotel to anyone visiting Rabat. I would happily stay here again whenever I return to Morocco.

Cons:

I honestly have no complaints. I really enjoyed my stay and had a great experience overall.

2026-10-25 • via Nuitee
I
Ivan • couple • es
9
2026-10-25 • via Nuitee