Mercure Shéhérazade Rabat

Hotels
•
Mercure
7.4 (269 reviews)
21 Rue De Tunis Quartier Hassan Rabat , Rabat , ma

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Renovation noise
Limited breakfast options
Small bathrooms

Categories

Cleanliness
6.85
Several mentions of renovation impacting cleanliness standards.
Service
8.35
Positive sentiments emphasizing friendly and helpful staff.
Location
8.35
Repeatedly noted as excellent and highly convenient.
Room Quality
7.35
Rooms are generally comfortable, but some complaints about size and amenities.
Amenities
6.85
Some amenities are in renovation, affecting overall availability.
Value for Money
6.85
Prices considered high given ongoing renovations and issues.
Food and Beverage
7.35
Mixed reviews on breakfast quality and offerings.
Overall Experience
7.25
Satisfactory stay marred by renovation and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 07:01

Property Description

Luxurious Accommodation
The Mercure in Rabat offers stylish and modern guestrooms with amenities such as satellite TV, a safety deposit box, and a minibar for your comfort and convenience.

Culinary Delights
Indulge in international cuisine at Kangourou Grill and savor your meals on the terrace during the summer. Unwind with a drink at the Aladin bar for a relaxing evening.

Convenient Location
Located in the residential quarter of Hassan, our hotel is just minutes away from the main historic area, business center, a golf course, and the international airport.

Experience luxury, convenience, and exceptional service at Mercure Shéhérazade. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for MAD 19 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 269 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 7.25
S
Serhane • solo_traveller • ma
1
2026-02-14 • via Nuitee
U
Ulrich • couple • fr
7
2026-02-10 • via Nuitee
M
Munch • solo_traveller • fr
8
Pros:

Personnel aimable
Bon petit déjeuner

Cons:

L'eau de la douche qui passe sous la porte et arrive sur le tapis de bain. Peut-être dangereux si vous ne mettez pas le tapis de bain. Du coup le tapis est détrempé donc pas agréable

2026-01-30 • via Nuitee
D
Dr Saleh • couple • qa
7
2026-01-30 • via Nuitee
O
Oussama • couple • ma
8
Rabat ville lumière
Pros:

RAS

Cons:

L’aspect extérieur triste ainsi que les circulations du lobby non signalées

2026-01-27 • via Nuitee
M
Mohamed • solo_traveller • ma
8
2026-01-25 • via Nuitee
R
Rachid • solo_traveller • nl
9
2026-01-23 • via Nuitee
B
Bernadette • couple • fr
8
Très Bien , quelques gènes à cause des travaux , le dîner du soir décevant
Pros:

Très bien le petit déjeuner

Cons:

Chambres pas faites entre les deux nuits

2026-01-20 • via Nuitee
J
Jaafane • couple • fr
8
2026-01-20 • via Nuitee
M
Mohamed • couple • ma
7
2026-01-20 • via Nuitee
J
Jukka • couple • fi
9
Hyvä sijainti ja hyvä palvelu
Pros:

Aamiainen oli hyvä ja runsas. Vain munakasta ei saanut yhytenä aamuna ilman pitkää odottelua.

Cons:

Hotellissa oli kunnostustöitä meneillään, mutta eivät ne paljon häirinneet

2026-01-20 • via Nuitee
N
Noureddine • couple • ma
1
Het slechtste verblijft ooit
Pros:

Niets enkel de security personeel was zeer vriendelijk

Cons:

Hotel is een bouw val ze knappen alles op maar echt een bouw plek overal bouwvakkers water dat druppelt van de plafon bij de lobby en als klap op de vuurpijl probeer ze geld van mij rekening af te schrijven terwijl ik contant heb betaald

2026-01-19 • via Nuitee
S
Stephan • solo_traveller • ie
5
Pros:

The breakfast and supportive staff

Cons:

The AC was very loud and I needed ear plugs. The overall impression was run down and in a need of an upgrade.

2026-01-19 • via Nuitee
Q
Qiankun • extended_group • cn
8
Pros:

早餐很不错

Cons:

房间较小

2026-01-19 • via Nuitee
M
Maissane • family_with_children • fr
9
Séjour très agréable avec un personnel fantastique.
Pros:

Service exceptionnel et très à l’écoute. Un grand merci à l’équipe.

Cons:

Manque de lumière dans la chambre.

2026-01-19 • via Nuitee
S
Samira • family_with_children • de
8
Frühstück war sehr variabel und lecker
Pros:

Sehr gut angebunden. Mitarbeiter waren nett und Hilfsbereit.

2026-01-19 • via Nuitee
S
Sara • extended_group • ma
8
Pros:

Chambres rénovées, bien décorées, propres

Cons:

Le quartier mal fréquenté
Le personnel peu professionnel

2026-01-19 • via Nuitee
Y
Ying • extended_group • cn
10
Pros:

Breakfast is very good! Room is clean and nice. The staff of the hotel is very helpful.

2026-01-19 • via Nuitee
Y
Ying • extended_group • cn
10
Pros:

Breakfast is very good! Staff of the hotel is very kind and helpful.

2026-01-19 • via Nuitee
M
MELODY • extended_group • fr
3
Cons:

J'ai eu un souci avec la climatisation de ma chambre, car celle-ci s'activait et se désactivait toute seule en pleine nuit. De ce fait, je suis tombée malade, j'a dû allée voir la réception à deux reprises, car rien n'a été fait. Le technicien est passé et a dû tout démonter.

2026-01-19 • via Nuitee