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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Currency exchange
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Mercure in Rabat offers stylish and modern guestrooms with amenities such as satellite TV, a safety deposit box, and a minibar for your comfort and convenience.
Culinary Delights
Indulge in international cuisine at Kangourou Grill and savor your meals on the terrace during the summer. Unwind with a drink at the Aladin bar for a relaxing evening.
Convenient Location
Located in the residential quarter of Hassan, our hotel is just minutes away from the main historic area, business center, a golf course, and the international airport.
Experience luxury, convenience, and exceptional service at Mercure Shéhérazade. Book your stay now for an unforgettable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children are not allowed.
Adults stay for MAD 19 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
This hotel is amazing for me, the staff are very friendly, and are always helpful, the breakfasts are very nice there's general variety of foods, and also Moroccan foods there too, my room a Standard Double Room, was perfect for me, as a singular person visiting Rabat, everything was always cleaned and neatly placed back by hotel staff as well on a daily basis, the hotel itself is remote and far away from the beach around a 30 minute walk one way, which I've done daily and loved, and most restaurants that are decent and great, are within a 10 minute walk, and the area around the hotel is very quiet, which perfect... If I decided to come back to Morocco, Rabat I would 100% book this hotel again for all the reasons stated above
The bed I had was hardened and wasn't soft. There were ants around my room, including on the bed, not many, but enough to be noticed, I did inform Staff, and during the days that followed, they were much less and fewer to be found.
Nice, clean and comfortable. Hotel staff were excellent
The bar staff were very poor and didn’t like the hotel residents to use the gar area unless drinks were ordered
Le design
L’emplacement
La gentillesse du staff
Chambre spacieuse
L’hôtel parfait pour un petit weekend a Rabat
Le confort et la localisation près de la médina et de la mer
RAS
l accueil, tres tres gentil, poli, souriant et serviable
rien
Bardzo przyjazny personel w recepcji, polecam
L'hôtel proximité de Tour Hassan et une vue panoramique sur le fleuve Bou Regreg
Proche du transport tramway
Quartier touristique
Le bar man pas très courtois
Great for a night in Rabat. Close to airport. Also had a very nice breakfast buffet included.
Chambre super propre et très belle
Le personnel de déjeuner pour débarrasser les tables devraient être renforcé, une personne contre deux personnes pour préparer des omelettes ?
Hôtel propre, accueillant.
Je pense bien suité.
Tout le staff que j’ai pu rencontrer était sympathique, de la réception, house keeping ou au petit déjeuner 🙂
Le buffet et le choix au petit déjeuner était très satisfaisant avec le jus frais 👍🏻 merci à Karima et toute son équipe !
Et merci pour les thermos de café ;)
Please refer to my previous review
Posteggio mancante.
Very good and tasty breakfast, modern rooms, 7-minute walk to Hassan Tower and Mausoleum, friendly and helpful staff.
Tap water pressure was too low.
Personnel très gentil et agréable
Très belle chambre
Bonne situation géographique
Le buffet petit déjeuné était correct mais pas beaucoup de choix du côté marocain
Propre et moderne
Le personnel très serviable
La carte du restaurant pourrait être plus fourni
Manque souvent des plats à la carte
le confort et la localisation à coté de l'ambassade Suisse
un peut trop de rouge et couleurs "vives" dans la chambe
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