Best Western PLUS Cotton Tree Inn

Hotels
•
Best Western Plus
8.8 (568 reviews)
1030 North 400 East , North Salt Lake , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Nice amenities
Good breakfast
Cons:
Weak WiFi
Limited parking
Old carpets
Breakfast could be better

Categories

Cleanliness
8.45
Generally positive feedback on cleanliness, but some concerns regarding room cleanliness needed attention.
Service
9.25
Repeated mentions of friendly and helpful staff enhancing the overall experience.
Location
9.05
Conveniently located with easy access to restaurants and main roads.
Room Quality
8.75
Rooms are generally clean and comfortable, but some issues like noise and old carpet were mentioned.
Amenities
8.95
Good facilities including a pool and hot tub; some comments on breakfast quality.
Value for Money
8.75
Standard quality for this hotel tier, receiving value comments mostly positive.
Food and Beverage
8.25
Overall good breakfast but some reviews noted it could be improved.
Overall Experience
8.95
Positive feedback highlighting comfortable stays and satisfaction with the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:46

Property Description

Convenient Location
Situated just 7 miles from Central Salt Lake City, Best Western Cotton Tree Inn offers easy access to city attractions while providing a peaceful retreat.

Relaxation and Comfort
Unwind in our 24-hour indoor pool and hot tub, and enjoy spacious rooms with free Wi-Fi, ensuring a comfortable stay.

Amenities for Every Need
Start your day with a delicious hot breakfast, take advantage of our business center, and appreciate the convenience of our guest launderette.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Best Western Cotton Tree Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 568 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.05
Room Quality: 8.75
Amenities: 8.95
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.95
M
Melissa • family_with_children • us
5
Overall, ok stay, noise level put a damper on the stay
Pros:

Hotel was fine, met expectations, breakfast was fine, coffee machine the best! Friendly staff and hotel felt secure

Cons:

We were put in room 120 right next to the stairs. Understandably with a full hotel it was loud but the constant stomping up and down the stairs made it hard to sleep, had to leave the tv on all night to try and mask the sounds of people on the stairs, thin walls on the stair side didn't help

2026-06-17 • via Nuitee
A
Amanda • couple • us
10
2026-06-11 • via Nuitee
H
Holly • solo_traveller • us
10
Excellent stay!
Pros:

I love the Jacuzzi! The room was clean and comfortable! I love, love the location, so close to everything! It was super easy to check in and out. I will highly recommend this to anyone and will be staying here again!!!

Cons:

The pool was freezing!!!

2026-06-04 • via Nuitee
A
Austin • extended_group • us
8
2026-05-13 • via Nuitee
S
Shelly • extended_group • ca
6
Cons:

This is not an easy access hotel, stairs all over the place and hard to navigate with luggage

2026-05-12 • via Nuitee
H
Hines • solo_traveller • us
10
Great location for a short stay.
Pros:

The location was by so many things.

Cons:

None

2026-05-02 • via Nuitee
P
Pejcinovic • solo_traveller • us
9
2026-04-28 • via Nuitee
A
Ani • family_with_children • us
5
Pros:

Close the airport

Cons:

Bed was not comfortable. Carpet was dirty.

2026-04-27 • via Nuitee
M
mariawY522QG • Couples • Cumberland, Wisconsin
10
Very happy with our unexpected, extended stay!
Pros:

My husband and I were recently stranded in the Salt Lake City area for 6 days due to a truck break down. This hotel was very accommodating, and all the staff was exceptional. Everything we needed was there, including a laundry facility. I usually dread staying in hotels because of noise (it seems people don't know how to be considerate!) but this property was VERY QUIET! Even with being pretty full. The first couple of nights we had to park our truck with a boat/trailer attached. There is parking area on the side of the street across from the front door of the hotel so we were able to park it. If you are pulling any kind of trailer, or are a semi driver this is a huge plus! There are several fast-food restaurants, a grocery store, and Walgreens within walking distance, which we used! There are plenty of eating places close by if you have a vehicle. The only thing that I noticed that could be improved is the cleanliness of the windows on the building. I give them a pass on this however because it can be quite windy in SLC and if the windows are wet all that dirt/dust will stick to them. If we ever find ourselves in the area again, we will DEFINATELY choose this hotel.

2026-04-20 • via Tripadvisor
R
Rona • couple • us
10
A Nice Choice
Pros:

The whole environment was nice and very clean. The staff was helpful, knowledgeable, and kind. The location is wonderful!

Cons:

I enjoyed my stay and I couldn’t have asked for anything more.

2026-04-19 • via Nuitee
C
charlesstuttig • Couples
2
Don’t stay at a Best Western cotton tree inn property.
Pros:

The parking lot is a booby trap.
We damaged the front of our car checking in because the concrete stop blocks are set so far back that you smash the nose of your car into them before you’re into the spot all the way.
The general manager was awful.
He was more interested in making excuses than dealing with our problem.
We stayed three nights and despite several complaints, our room was never made up the entire time of our stay.
We will never stay at another cotton tree inn property again.
They obviously are experiencing Sirius management issues.

2026-04-06 • via Tripadvisor
H
Hollijo • extended_group • us
9
Good stay
Pros:

This was a quick stay before heading to the airport for an early flight. Staff were very welcoming and communicated effectively. The area felt safe and it was an easy drive to the airport in the morning.

2026-04-03 • via Nuitee
T
todd • family_with_children • us
1
Cons:

Air conditioning did not function. A credit for partial stay would be great.

2026-03-30 • via Nuitee
S
Soiled • Couples
10
Pet friendly, very clean hotel, updated, quiet, great breakfast!
Pros:

We stayed here for 4 nights.
Great-
-Pet friendly
-Rooms in the back of the hotel are very quiet
-Great breakfast. Nice poster to let us know the 7 day menu. Nice variety of items. Only one lady is running the entire breakfast room by herself but she does a great job!!
-Shower head has many options to use.
-Housekeeping came in everyday to give us clean towels, empty the trash etc.
-Updated decor, sofa, table, chairs etc. Sheets were comfortable.
-Very good lighting in the bathroom and in the rest of our room. No area was very dark.
-When you check in the give you a paper ma of the hotel, breakfast times, wifi info etc.
-Very organized hotel!!
-Front desk was very helpful the entire time. And, they noticed we are platinum rewards members!
-Many fast food and other restaurants very close to this hotel.
Highly recommend R&R BBQ down the street!!

Overall we will definitely stay here again.

2026-03-23 • via Tripadvisor
R
Rusty • family_with_children • us
9
Good place to stay right outside Salt Lake City
Pros:

Location was great, rooms were good, staff was excellent.

Cons:

The rooms were in need of a little tlc

2026-03-19 • via Nuitee
S
Sandra • family_with_children • us
10
2026-03-14 • via Nuitee
S
Scot • couple • us
9
2026-03-04 • via Nuitee
S
Sandy • couple • us
9
2026-03-02 • via Nuitee
A
Aisa • couple • us
10
2026-03-02 • via Nuitee
A
Andrew • solo_traveller • us
9
2026-02-12 • via Nuitee