Leonardo Vienna Westbahnhof

Hotels
Leonardo Hotels
8.1 (15906 reviews)
Matrosengasse 6-8 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Issues with cleanliness in common areas

Categories

Cleanliness
7.74
Some reviews mention the room cleanliness was good, but noted areas of wear and limited service during the stay.
Service
9.21
The staff is frequently described as friendly and helpful across multiple reviews.
Location
9.25
The location is praised for being central and close to transport links.
Room Quality
8.2
Rooms are generally comfortable and well-equipped, but there were complaints about door issues.
Amenities
7.73
Amenities are decent but some issues like expensive breakfast options noted.
Value for Money
7.69
Pricing appears fair for what is provided, but some extra costs raise concerns.
Food and Beverage
6.74
Breakfast quality and variety was mentioned as average and repetitive.
Overall Experience
8.21
Overall experience is good with mentioned potential for improvement on certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:32

Property Description

Prime Location
Located just steps away from Mariahilfer Straße shopping street and the Westbahnhof transportation hub, Leonardo Hotel Vienna offers convenience and easy access to Vienna's city centre.

Modern Amenities
The hotel boasts modern, air-conditioned rooms equipped with a flat-screen TV, minibar, and tea/coffee maker. The bathrooms feature a hairdryer and a make-up mirror for guests' convenience.

Convenience and Comfort
Guests can unwind at the hotel bar, utilize the business centre, and enjoy the 24-hour reception. Stay active at the free fitness room. With the Westbahnhof Underground Station nearby, exploring Vienna's attractions like the Technical Museum and Haus des Meeres Aquarium is a breeze.

Book your stay at Leonardo Hotel Vienna for a perfect blend of comfort and accessibility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 50 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 15906 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 6.74
Overall Experience: 8.21
R
Rudolf couple de
7
2026-05-09 via Nuitee
A
Alexandra solo_traveller at
8
2026-05-09 via Nuitee
B
Bernd solo_traveller de
8
2026-05-09 via Nuitee
K
Karin solo_traveller de
8
Entspannend und erholsam nach einem Tag Besichtigung in dem wunderschönen Wien.
Pros:

Sehr gut vom Bahnhof West zu erreichen, nur wenige hundert Meter. Sehr gute Verbindung zum und vom Hauptbahnhof und gute Erreichbarkeit zum Stephansdom und dem dortigen Umsteigepunkt in alle Richtungen.
Ruhige Zimmer, ausreichendes Frühstück, vielfältig mit Wurst, Käse, aber uch warmen Spreisen wie z.B. Würstchen, Eierspeisen. Auch eine gut bestückte Müsliabteilung. Neben mehreren Sorten Brötchen auch mehrere Sorten Brot.

Cons:

Keine negativen Erfahrungen.
Ich habe mich eine Woche lang im Hotel rundum zufrieden gefühlt. Kann es nur empfehlen und würde es auch sofort wieder buchen!

2026-05-09 via Nuitee
E
Emil solo_traveller ro
10
De neratat
Pros:

Locatia este excelenta , oferind acces facil la toate obiectivele turistice. Personalul este profesionist si de bun simt. Micul dejun bogat in preparate culinare si diversificat. Parcarea acoperita este de un real folos.

Cons:

Nu este cazul , este unul dintre cele mai bune hoteluri din Viena.

2026-05-09 via Nuitee
C
Christine extended_group de
10
2026-05-09 via Nuitee
Z
Zhuravel family_with_children ua
8
2026-05-09 via Nuitee
C
Christian extended_group at
10
2026-05-08 via Nuitee
I
István couple hu
8
Fair volt az ottlét
Pros:

Jó környék, közel vannak a közlekedési eszközök. A reggeli finom volt és változatos. Könnyű volt előre becsekkolni, nem volt probléma. A személyzet segítőkész volt.

Cons:

Egy kis karbantartás ráférne a szobákra a bútorzatot, falakat és fürdőt tekintve. Furcsa volt, hogy más talpa volt a vízmelegítőnek; az ajtó kicsit lógott és féltünk, hogy kiesik. Ezt leszámítva jó volt az ottlét.

2026-05-08 via Nuitee
A
Anka couple de
8
Alles in allem in Ordnung
Pros:

Fußläufig zum Westbahnhof
Frühstück okay

Cons:

Gerade eine Baustelle im Haus
Badezimmer sehr klein
Aber Duschkabine, okay

2026-05-08 via Nuitee
L
Londoño couple ae
10
Recomendado
Pros:

La habitación excelente

2026-05-08 via Nuitee
S
Susanne solo_traveller de
7
2026-05-07 via Nuitee
M
Michal solo_traveller sk
9
2026-05-07 via Nuitee
D
Daniela couple at
8
Das Hotel ist ideal für einen Städtetrip und das Personal sehr freundlich.
2026-05-07 via Nuitee
P
Pante couple it
5
2026-05-07 via Nuitee
M
MEHMET HAYATİ couple tr
8
2026-05-07 via Nuitee
M
Manuel solo_traveller at
8
War für meine Ansprüche ganz in Ordnung.
Pros:

Die Nähe zum Westbahnhof und Anbindung zur U Bahn

Cons:

Der Preis für das Frühstück ist zu teuer.
Sollte individuelle angepasst sein, wenn man nur einen Kaffee und ein Müsli essen will, sind 19€ zu viel. Fazit: Ich habe auf das Frühstück verzichtet.

2026-05-07 via Nuitee
S
Salchegger solo_traveller at
8
2026-05-07 via Nuitee
K
Katharina solo_traveller at
9
Sehr zufrieden
Pros:

Alles gut geklappt
Einfacher Check In

Cons:

Nichts

2026-05-07 via Nuitee
Βετα couple gr
10
2026-05-07 via Nuitee