Leonardo Vienna Westbahnhof

Hotels
•
Leonardo Hotels
8.1 (15288 reviews)
Matrosengasse 6-8 , Vienna , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Issues with cleanliness in common areas

Categories

Cleanliness
7.74
Some reviews mention the room cleanliness was good, but noted areas of wear and limited service during the stay.
Service
9.21
The staff is frequently described as friendly and helpful across multiple reviews.
Location
9.25
The location is praised for being central and close to transport links.
Room Quality
8.2
Rooms are generally comfortable and well-equipped, but there were complaints about door issues.
Amenities
7.73
Amenities are decent but some issues like expensive breakfast options noted.
Value for Money
7.69
Pricing appears fair for what is provided, but some extra costs raise concerns.
Food and Beverage
6.74
Breakfast quality and variety was mentioned as average and repetitive.
Overall Experience
8.21
Overall experience is good with mentioned potential for improvement on certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:32

Property Description

Prime Location
Located just steps away from Mariahilfer Straße shopping street and the Westbahnhof transportation hub, Leonardo Hotel Vienna offers convenience and easy access to Vienna's city centre.

Modern Amenities
The hotel boasts modern, air-conditioned rooms equipped with a flat-screen TV, minibar, and tea/coffee maker. The bathrooms feature a hairdryer and a make-up mirror for guests' convenience.

Convenience and Comfort
Guests can unwind at the hotel bar, utilize the business centre, and enjoy the 24-hour reception. Stay active at the free fitness room. With the Westbahnhof Underground Station nearby, exploring Vienna's attractions like the Technical Museum and Haus des Meeres Aquarium is a breeze.

Book your stay at Leonardo Hotel Vienna for a perfect blend of comfort and accessibility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 50 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 15288 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 6.74
Overall Experience: 8.21
J
Johansson • extended_group • fi
8
2026-02-15 • via Nuitee
R
Ronmel • couple • es
6
Pros:

The room

Cons:

The room

2026-02-15 • via Nuitee
M
Michaela • couple • at
8
Wie immer alles in Ordnung
Pros:

Wir hatten kein Frühstück, daher kann ich dazu nichts schreiben. Die Lage ist perfekt, wir waren schon mehrmals in diesem Hotel hat immer alles gepasst.

2026-02-14 • via Nuitee
Παρασκευή • couple • gr
10
Pros:

Με το που φτάσαμε παρόλο που ήταν αργά το βράδυ ήταν πολύ εξυπηρετικός ο ρεσεψιονίστ. Το ξενοδοχείο ήταν πολύ καθαρό άνετο και ήσυχο! Παρά πολύ βολική τοποθεσία κοντά σε σταθμό μετρό και επίσης πολύ κοντά από εκεί που σε αφήνει το λεωφορείο από το αεροδρόμιο.

2026-02-14 • via Nuitee
W
Walter • couple • at
9
2026-02-14 • via Nuitee
C
Costin • family_with_children • ro
8
2026-02-14 • via Nuitee
Ömer Faruk • solo_traveller • tr
10
Pros:

Her şey gayet güzeldi, temiz, odalar yeterli büyüklükte.

2026-02-14 • via Nuitee
P
Philipp • family_with_children • at
9
2026-02-14 • via Nuitee
P
Predrag Jakimovski • solo_traveller • mk
10
2026-02-14 • via Nuitee
G
Gabi • solo_traveller • il
8
2026-02-14 • via Nuitee
A
Ariadna • couple • es
10
2026-02-14 • via Nuitee
H
Heike • couple • de
9
2026-02-14 • via Nuitee
G
Guido • couple • at
1
Noch nie so schlecht geführtes Hotel erlebt
Pros:

Getränke im Empfangbereich

Cons:

Aufgrund massiver Mängel im 1. Zimmer verschmutzte Wände Vorhänge blutige Reste an Einziehdecke und Duschhandtuch und 2. Zimmer frischer Taubenkot am Fensterbrett, 3. Zimmer Handtuchhaken defekter Lampenschirm, noch bevor die Frühstückzeit vorbei ist wird der Boden in Gegenwart von offenen Speisen gefegt…

2026-02-13 • via Nuitee
Юлія • couple • ua
8
2026-02-13 • via Nuitee
Özlem • extended_group • tr
8
Otelin konumu çok iyiydı metro istasyonuna 5 dk idi odaların temizliği de iyiydi, fiyat performansı çok iyiydi kahvaltı
Pros:

Konumu çok iyiydi

Cons:

Odalar biraz küçüktü 3 kişi kaldığımız için hareket etmek biraz zor oldu

2026-02-13 • via Nuitee
L
Leo • couple • at
6
Für diesen Anlass absolut in Ordnung!
Pros:

Alles in allem war es Sauber und praktisch!

Cons:

In der Früh wurde man durch Liferantenautos geweckt! Trotzdem war es in Ordnung.

2026-02-13 • via Nuitee
J
Joan Lluis • couple • es
8
2026-02-13 • via Nuitee
• family_with_children • gr
9
2026-02-13 • via Nuitee
S
Stjepan • solo_traveller • hr
7
Solidno
Cons:

Doručak bi mogao biti malo bolji

2026-02-13 • via Nuitee
G
Giacomo • solo_traveller • it
2
2026-02-13 • via Nuitee