ORIDA Maidstone Hotel

Hotels
Independent
8.4 (238 reviews)
Bearsted Rd, Maidstone, England, ME14 5AA , Maidstone , GB

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Steam room
Fitness facilities
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dated decor
Low shower pressure

Categories

Cleanliness
8.65
Rooms were very clean, and the hotel overall was kept tidy.
Service
8.85
Staff were very friendly, polite, and professional.
Location
8.55
Good location, reasonable proximity to channel tunnel.
Room Quality
8.15
Rooms are large and comfortable but some decor is dated.
Amenities
8.15
Nice gym, but pool ambiance could be improved.
Value for Money
8.15
Good overall value, but car park fee needs consideration.
Food and Beverage
8.15
Breakfast and dinners were good, but some items missing.
Overall Experience
8.55
Overall a lovely stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:20

Property Description

Experience the perfect blend of relaxation and adventure at the ORIDA Maidstone Hotel, where unforgettable memories await you.

Spa and Wellness
Indulge in luxurious massages, rejuvenating body treatments, and revitalizing facials, all designed to pamper your senses and elevate your well-being.

Exceptional Amenities
Dive into our inviting indoor pool, unwind in the steam room, or stay active in our fully-equipped fitness center. Enjoy seamless connectivity with complimentary Wi-Fi, concierge services, and on-site gift shops.

Delightful Dining Options
Savor delectable meals at our restaurant or grab a quick snack at the café. Unwind at the bar/lounge with your favorite drink and relish our delightful buffet breakfasts served daily.

Uncover the charm of Maidstone, book your stay at ORIDA Maidstone Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 8.65
Service: 8.85
Location: 8.55
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.55
E
Ellen partner
8
Pros:

Suited our needs for a budget place to go castle hopping!

2025-10-10 via Nuitee
S
shirley
8
Pros:

Alot of hotels could take note of the breakfasts served here! There was soooo much choice! In fact i would say it is the best hotel we have ever been to for choice at breakfast. So thank you! Made my birthday extra special.

2025-10-07 via Nuitee
D
Dave
10
Pros:

Great room lovely bed.great restaurant

2025-10-07 via Nuitee
M
Maria
10
Pros:

Excellent clean room, spacious, light and airy.

2025-10-03 via Nuitee
M
Mike
10
Great service
Pros:

I accidentally left something in the room but a 2 minute phone call to reception and they found it and posted it back. Great service.

2025-10-03 via Nuitee
J
julie-mae
8
Pros:

Food was excellent. Waiting staff very pleasant, but service was a bit slow, suspect due to short staffed (?)

2025-10-01 via Nuitee
K
kevin
10
Pros:

Very friendly staff and breakfast was of high quality produce.

2025-09-30 via Nuitee
S
Stacey
8
Pros:

Big room, clean, fridge, bath with shower, kettle. Food was lovely and big choice. Would definitely stay again if around the area.

2025-09-29 via Nuitee
R
Raymond
8
Pros:

Clean room plenty of parking

2025-09-28 via Nuitee
M
MAYANK family
10
Pros:

Clean, comfortable and spacious rooms. Daily cleaned and maintained. Standard breakfast.

2025-09-27 via Nuitee
A
Ailish family
10
Pros:

Very good experience, great breakfast, would stay again

2025-09-24 via Nuitee
D
David
10
A pleasure trip away
Pros:

The hotel reception was well run and check-in went very smoothly. Our room which was on the ground floor was spacious, very clean and well appointed, with a very comfortable bed. The only down side was the complicated lighting arrangement in the room. In the morning, we found the breakfast well stocked with a reasonable range of item. All in all it was a very nice stay

2025-09-24 via Nuitee
D
Denise partner
10
Pros:

clean room, 2 x comfy double beds in room with lovely linen pillows and sheets, easy parking, convenient for where we were going, good breakfast

2025-09-23 via Nuitee
A
Andie
8
Pros:

We weren’t there long but it was perfect for our stop off en route to the tunnel

2025-09-20 via Nuitee
M
mark family
8
Pros:

Did a quick stop over here before the tunnel. Was a good sized room for 5 of us. Parking was a bit tight but when we left we established there's much more parking to the rear! Was stung for another £6 a night parking which could have been included in the room charge? Some tiles cracked in the bathroom but otherwise pretty clean and tidy. Breakfast was really good and staff at breakfast were friendly and helpful.

2025-09-18 via Nuitee
M
Mark partner
10
Pros:

Property was brilliant but really needs a lift as having to do several trips up and down stairs with all belongings was a bit inconvenient as you have to leave your belongings unattended downstairs whilst you go back to collect the rest of your belongings

2025-09-15 via Nuitee
L
Lindsay partner
10
Pros:

The hotel was good, but it was the staff that made the difference - all of them were friendly, polite & professional - I wish I could give them more than 5 stars!

2025-09-14 via Nuitee
E
Eloise
10
Kay’s family meet up
Pros:

Lovely stay at the Orida Maidstone. Room large and comfortable. Nice bedding and fluffy towels and very clean. Staff all very friendly so nothing to complain about. Would definitely stay there again.

2025-09-14 via Nuitee
M
Melanie partner
8
Pros:

Good location. Our shower water pressure was really low and there is no hair conditioner available.

2025-09-14 via Nuitee
G
Greta
6
Average
Pros:

Large room reasonable location and price for proximity to channel tunnel.
Room a little tired with large chip in the sink.
Bedding clean

2025-09-09 via Nuitee