ORIDA Maidstone Hotel

Hotels
•
Independent
8.4 (238 reviews)
Bearsted Rd, Maidstone, England, ME14 5AA , Maidstone , GB
44-1622 734322

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Steam room
Fitness facilities
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dated decor
Low shower pressure

Categories

Cleanliness
8.65
Rooms were very clean, and the hotel overall was kept tidy.
Service
8.85
Staff were very friendly, polite, and professional.
Location
8.55
Good location, reasonable proximity to channel tunnel.
Room Quality
8.15
Rooms are large and comfortable but some decor is dated.
Amenities
8.15
Nice gym, but pool ambiance could be improved.
Value for Money
8.15
Good overall value, but car park fee needs consideration.
Food and Beverage
8.15
Breakfast and dinners were good, but some items missing.
Overall Experience
8.55
Overall a lovely stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:20

Property Description

Experience the perfect blend of relaxation and adventure at the ORIDA Maidstone Hotel, where unforgettable memories await you.

Spa and Wellness
Indulge in luxurious massages, rejuvenating body treatments, and revitalizing facials, all designed to pamper your senses and elevate your well-being.

Exceptional Amenities
Dive into our inviting indoor pool, unwind in the steam room, or stay active in our fully-equipped fitness center. Enjoy seamless connectivity with complimentary Wi-Fi, concierge services, and on-site gift shops.

Delightful Dining Options
Savor delectable meals at our restaurant or grab a quick snack at the café. Unwind at the bar/lounge with your favorite drink and relish our delightful buffet breakfasts served daily.

Uncover the charm of Maidstone, book your stay at ORIDA Maidstone Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 8.65
Service: 8.85
Location: 8.55
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.55
V
Vipul_Goel • family_with_children • gb
9
Comfortable
Pros:

Pool area was excellent. Room size was quite big and overall was comfortable.

2026-06-06 • via Nuitee
L
Lucy • solo_traveller • gb
9
Lovely stay
Pros:

Staff were very helpful and friendly
Comfy bed and spacious room

Cons:

Hash browns and sausages should be gluten free at breakfast. These are gluten free at a lot of hotels and if these two items were easily changed to gluten free, this would make the whole buffet gluten free. At the moment, there are no hot options for breakfast for gluten free.

2026-06-06 • via Nuitee
N
nicola • couple • gb
10
Would recommend. Never have a disappointing stay
Pros:

Great staff. Spacious rooms. Easy parking.

Cons:

Nothing

2026-06-06 • via Nuitee
W
William • solo_traveller • gb
9
2026-06-06 • via Nuitee
G
Gary • couple • gb
8
2026-06-06 • via Nuitee
R
Rita • solo_traveller • gb
3
Restaurant area needs a freshen up and good clean
Pros:

Beds comfortable

Cons:

Needs a good clean

2026-06-06 • via Nuitee
E
EDWARD • solo_traveller • gb
10
A top class hotel, exceptional value.
Pros:

Great sized rooms, beautiful lounge and reception area, fabulous breakfast.

Cons:

Nothing

2026-06-06 • via Nuitee
L
Lyn • couple • gb
8
2026-06-05 • via Nuitee
G
Geoffrey • solo_traveller • gb
10
2026-06-05 • via Nuitee
D
Debra • extended_group • gb
3
Very disappointed
Pros:

The bed was comfortable

Cons:

Had to pay for parking. Room was tired, in bad decorative order, and not clean. Also when we ate in the restaurant on the first night we paid via two debit cards, but when I got home I discovered they had also charged the full amount to my credit card.

2026-06-05 • via Nuitee
S
Shon • solo_traveller • gb
8
2026-06-05 • via Nuitee
J
James • extended_group • gb
9
Smiling, happy staff. Very clean hotel
Pros:

The staff very professional and friendly in all departments. Nice to see smiles.

Cons:

Bags for wet costumes after swimming.

2026-06-04 • via Nuitee
H
Henryk • solo_traveller • gb
10
Excellent
Pros:

Mayur was great providing me 5* customer service

Cons:

N/A

2026-06-04 • via Nuitee
M
Mike • solo_traveller • gb
8
On the better end of hotels I've stayed in
Pros:

Very friendly staff, comfortable bed, breakfast was good with wide choice and swimming pool was very good.

Cons:

Wi-fi was a bit glitchy, dropping in and out. Restaurant maybe a little overpriced for what you get

2026-06-04 • via Nuitee
C
Clive • solo_traveller • gb
6
It was ok.
Pros:

The bed was comfortable. Decent sized room.

2026-06-04 • via Nuitee
M
Marie Arthaude • family_with_children • gb
10
Pros:

Amazing staff and room was very clean

2026-06-03 • via Nuitee
P
Pál • solo_traveller • gb
9
Pros:

Tágas tiszta kenyelmes szoba.

Cons:

A tv nem Netflix, Disney, YouTube kompatibilis.

2026-06-03 • via Nuitee
A
Ashley • solo_traveller • gb
7
Pros:

Easy to commute.
Excellent breakfast and good customer service

Cons:

Bad very hard. Thin walls, toilet flush kept sticking

2026-06-03 • via Nuitee
L
Louise • family_with_children • gb
8
Lovely, great facilities but food options lacking for vegans
Pros:

It was spacious, clean, well laid out (one of our group is blind, and she managed fine in the hotel room)

Cons:

The lack of vegan options in the restaurant and especially at breakfast

2026-06-03 • via Nuitee
M
Marina • family_with_children • gb
9
very positive experience for a family with children
Pros:

Everything was nice and easy-going, spacious family room, fantastic breakfast, thank you so much!

Cons:

nothing to mention

2026-06-03 • via Nuitee