ORIDA Maidstone Hotel

Hotels
•
Independent
8.4 (238 reviews)
Bearsted Rd, Maidstone, England, ME14 5AA , Maidstone , GB
44-1622 734322

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Steam room
Fitness facilities
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dated decor
Low shower pressure

Categories

Cleanliness
8.65
Rooms were very clean, and the hotel overall was kept tidy.
Service
8.85
Staff were very friendly, polite, and professional.
Location
8.55
Good location, reasonable proximity to channel tunnel.
Room Quality
8.15
Rooms are large and comfortable but some decor is dated.
Amenities
8.15
Nice gym, but pool ambiance could be improved.
Value for Money
8.15
Good overall value, but car park fee needs consideration.
Food and Beverage
8.15
Breakfast and dinners were good, but some items missing.
Overall Experience
8.55
Overall a lovely stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:20

Property Description

Experience the perfect blend of relaxation and adventure at the ORIDA Maidstone Hotel, where unforgettable memories await you.

Spa and Wellness
Indulge in luxurious massages, rejuvenating body treatments, and revitalizing facials, all designed to pamper your senses and elevate your well-being.

Exceptional Amenities
Dive into our inviting indoor pool, unwind in the steam room, or stay active in our fully-equipped fitness center. Enjoy seamless connectivity with complimentary Wi-Fi, concierge services, and on-site gift shops.

Delightful Dining Options
Savor delectable meals at our restaurant or grab a quick snack at the café. Unwind at the bar/lounge with your favorite drink and relish our delightful buffet breakfasts served daily.

Uncover the charm of Maidstone, book your stay at ORIDA Maidstone Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 8.65
Service: 8.85
Location: 8.55
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.55
J
Jamie • couple • gb
8
2026-07-18 • via Nuitee
R
Rachel • solo_traveller • gb
9
Pros:

Good location. Extremely helpful & pleasant stsff

2026-07-18 • via Nuitee
S
Satya • family_with_children • fr
10
Cons:

Dommage que la piscine est été fermé

2026-07-18 • via Nuitee
G
Grahame • couple • gb
9
Excellent Hotel , friendly staff , very comfortable room, could not fault anything.
Pros:

Room was very comfortable.
Bed was also comfortable

Cons:

Nothing

2026-07-18 • via Nuitee
J
Jeanie • solo_traveller • gb
10
Delighted
Pros:

Lovely public spaces

Cons:

Private event shutting off bar area

2026-07-18 • via Nuitee
G
Georgia • couple • gb
5
2026-07-18 • via Nuitee
J
Jacqui • couple • gb
7
2026-07-17 • via Nuitee
B
Bev • family_with_children • gb
9
We will go back.
Pros:

Close to eurotunnel , room was large , quiet and the lady on reception who welcomed us was so bubbly she cheered us all up after a long drive from Scotland. Staff at breakfast were lovely too!

Cons:

Maybe just to say the room was bit tired , maybe just needs freshening up but it had everything we needed and the beds were comfortable.

2026-07-17 • via Nuitee
S
Samantha • couple • gb
9
Great hotel would stay again
Pros:

Receptions and bar areas beautifully done. Nice big industrial fan in room

Cons:

Bar staff sometimes nowhere to be seen

2026-07-16 • via Nuitee
A
aaron • couple • es
9
2026-07-16 • via Nuitee
E
Elisabeth • family_with_children • ch
8
Ideales Hotel für einen Zwischenstopp
Pros:

Grosse Karte, auch mit vegetarischen Gerichten, im hauseigenen Restaurant.
Sehr grosszügiges Zimmer mit zwei breiten Doppelbetten und guten Matratzen. Grosses Bad. Nette Gartenanlage mit Sitzgelegenheiten.
Ideal für einen Zwischenstoppp nach der Überfahrt mit der Fähre.

Cons:

Im Zimmer war es sehr heiss und das Fenster liess sich nur wenig öffnen. Es gab zum Glück einen Ventilator, der jedoch recht laut war. Eine Klimaanlage wäre angenehm gewesen.

2026-07-14 • via Nuitee
M
Mary • solo_traveller • cy
10
Pros:

Lovely, large room looking out over the courtyard. Very quiet, super comfortable bed.

2026-07-14 • via Nuitee
C
Carol • couple • gb
7
Staying for a wedding so a great location for us. Breakfast needs improving. Over cooked.
Pros:

Convenient location

Cons:

No air con. Breakfast not the best

2026-07-14 • via Nuitee
L
Lara • family_with_children • gb
8
Comfortable for one night - overpriced to not include Brekfast
Pros:

Location nice facilities and comfy beds

Cons:

Rooms and bathrooms are a little dated and poor workmanship on the decorating

2026-07-13 • via Nuitee
A
Ahmed • couple • gb
10
2026-07-13 • via Nuitee
P
Pritpal • solo_traveller • gb
9
Pros:

Friendly and efficient staff
Gym and indoor pool
Location perfect for exploring the area

Cons:

English Breakfast was good but a bit repetitive ..a bit more variety with greater vegetarian options

Provision of fans was appreciated but wonder if AC installation would future proof this lovely hotel with climate changes.

2026-07-13 • via Nuitee
A
Andrew • couple • gb
7
Very helpful Reception staff
Pros:

Good facilities

Cons:

Location

2026-07-13 • via Nuitee
R
Robert • solo_traveller • gb
9
2026-07-13 • via Nuitee
L
Lorraine • solo_traveller • gb
9
Lovely hotel
Pros:

Lovely hotel, clean & comfortable & friendly staff.
Great location to visit Leeds Castle.
Getting into London was easy from Maidstone East railway station, travelling time was about one hour straight into Victoria.

Cons:

Nothing not to like!
Even the parking was easy, plenty of spaces & only £6 per day!

2026-07-13 • via Nuitee
K
Karen • solo_traveller • gb
6
Wouldn’t stay again
Pros:

Convenient for Leeds Castle

Cons:

Silverfish found in the bathroom and when reported to the receptionist received a very blasé response and it was obvious from her response that this is a regular occurrence in general in the hotel. Also carpet in the bedroom very marked .

2026-07-13 • via Nuitee