ORIDA Maidstone Hotel

Hotels
Independent
8.4 (238 reviews)
Bearsted Rd, Maidstone, England, ME14 5AA , Maidstone , GB

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Steam room
Fitness facilities
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dated decor
Low shower pressure

Categories

Cleanliness
8.65
Rooms were very clean, and the hotel overall was kept tidy.
Service
8.85
Staff were very friendly, polite, and professional.
Location
8.55
Good location, reasonable proximity to channel tunnel.
Room Quality
8.15
Rooms are large and comfortable but some decor is dated.
Amenities
8.15
Nice gym, but pool ambiance could be improved.
Value for Money
8.15
Good overall value, but car park fee needs consideration.
Food and Beverage
8.15
Breakfast and dinners were good, but some items missing.
Overall Experience
8.55
Overall a lovely stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:20

Property Description

Experience the perfect blend of relaxation and adventure at the ORIDA Maidstone Hotel, where unforgettable memories await you.

Spa and Wellness
Indulge in luxurious massages, rejuvenating body treatments, and revitalizing facials, all designed to pamper your senses and elevate your well-being.

Exceptional Amenities
Dive into our inviting indoor pool, unwind in the steam room, or stay active in our fully-equipped fitness center. Enjoy seamless connectivity with complimentary Wi-Fi, concierge services, and on-site gift shops.

Delightful Dining Options
Savor delectable meals at our restaurant or grab a quick snack at the café. Unwind at the bar/lounge with your favorite drink and relish our delightful buffet breakfasts served daily.

Uncover the charm of Maidstone, book your stay at ORIDA Maidstone Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 8.65
Service: 8.85
Location: 8.55
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.55
P
Pál solo_traveller gb
8
Pros:

A tàgas tiszta szoba es a medence.

Cons:

Nem volt ilyen.

2026-05-16 via Nuitee
H
Hakim couple gb
3
What they claim as 4 star. It has the standard of 2
Pros:

Nothing

Cons:

On the booking it says free parking, when you get there they ask you to pay.
WiFi was poor connection. No signal at the hotel.

2026-05-16 via Nuitee
P
Philippe couple fr
10
Standing à très bon rapport qualité prix.
Pros:

Rapport qualité prix imbattable. Petit déjeuner extra, large choix. Chambres très grandes, même les standards. Piscine. À 2 pas de l’autoroute.

Cons:

Parking 6€. Mais idem partout en Angleterre. Même aux centres commerciaux: parkings payants !

2026-05-16 via Nuitee
K
Kelly couple gb
5
It was decent
Pros:

The bar staff were friendly

Cons:

The extra charge for parking, the heat pump in the pool doesn’t work and according to club members has not for 2 months, the pool area in so hot to sit in you cannot breath. The steam room was out of order. A wake was going on while trying to relax which obviously made you feel as though you could not have a laugh etc out of respect. No signal at all. Every other hotel I have ever been to will provide small toiletries, this one provides hand wash.

2026-05-16 via Nuitee
N
Nikki solo_traveller gb
9
2026-05-16 via Nuitee
J
Joshua extended_group gb
10
2026-05-15 via Nuitee
R
Ripa couple gb
10
8 on a 10 scale
Pros:

I like becose wery clean and confortable

Cons:

The jacuzi too small

2026-05-13 via Nuitee
D
Deyan family_with_children gb
10
Lovely place, expert and kind stuff, not luxurious for amazing for the price and people like me preffer this style.
Pros:

The service and quality for the price makes it the beat deal in Kent. The team provided me and my family the highest standards of service. Thank you to all of them!

Cons:

Only little thing is alot of the channels on TV had jo service. I would recomend to the hotel to clear these from their TVs so it doesnt waste customer time to go through the stations and look for children TV. Also add few more TV channes as only one was available and boring :)

2026-05-13 via Nuitee
J
Jolanta solo_traveller gb
8
2026-05-13 via Nuitee
W
Will solo_traveller gb
8
2026-05-12 via Nuitee
D
Dimitar family_with_children gb
10
2026-05-12 via Nuitee
E
Elfag extended_group az
9
2026-05-11 via Nuitee
A
Al Nash solo_traveller gb
7
2026-05-10 via Nuitee
S
Silvia I. solo_traveller gb
8
Overall I recommend this place , good value for money
Pros:

Good location, safe place , I asked for a quiet room and the reception staff were very helpful and friendly

Cons:

The room was nice for a short stay ,I would say to improve the cleaning in the rooms as the bedside lamps were dusty , but I appreciate that I could book a last minute place to sleep , and it was safe for me

2026-05-10 via Nuitee
E
Emma family_with_children gb
6
2026-05-10 via Nuitee
H
Hurley family_with_children gb
8
We had a lovely 2 night stay with baby all the staff were really helpful and nothing was too much trouble.
Pros:

Clean and great food

Cons:

Needs upgrade

2026-05-10 via Nuitee
S
Shirley solo_traveller gb
3
Bedroom was very dated , needs decoration badly , bath room sink chipped , obviously been painted. Entrance look very ni
Pros:

Location

Cons:

Having to pay £6 a day for parking . Service charge In restaurant , didn’t see it til we got back to room . Should be on the machine as you pay . Would be more noticeable. Or at least the Waitress should point it out . Certainly wouldn’t have paid it . Should be able to tip if you want .

2026-05-10 via Nuitee
S
Shauna solo_traveller gb
9
Pros:

It was relaxing and peaceful

2026-05-10 via Nuitee
N
Neringa solo_traveller gb
8
2026-05-09 via Nuitee
H
Helen solo_traveller gb
8
2026-05-09 via Nuitee