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Facilities
Property facilities
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Elevator
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Downhill skiing nearby
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Cross-country skiing nearby
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Breakfast available (surcharge)
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Television in common areas
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Express check-out
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Snowmobiling nearby
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Snowshoeing nearby
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Smoke-free property
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Snowboarding nearby
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Ski lessons available nearby
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Tours/ticket assistance
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Snack bar/deli
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Self parking (surcharge)
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Water dispenser
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Housekeeping on request
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Reusable coffee/tea filters
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Locally-owned & organized tours & activities
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
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Express check-out
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
Review Highlights
Categories
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Property Description
Recreational Amenities and Italian Cuisine
After a day of adventure, unwind with a variety of activities such as renting bicycles and indulging in Italian delicacies at Nº14 Fourteen Restaurant.
Convenient Amenities and Services
Choose from a range of amenities including complimentary Wi-Fi, room service, buffet breakfast, and helpful services like tour/ticket assistance. Plus, enjoy the convenience of express check-out and parking facilities.
Comfortable Accommodation and Nearby Attractions
Relax in one of the 55 well-equipped guestrooms with modern conveniences. Explore attractions like Caldea Spa and Illa Carlemany Shopping Center, all just a short distance away. Experience comfort and convenience at Exe Prisma Hotel, book your stay now!
- No pets and no service animals are allowed at this property.
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Individually-wrapped food options are available for breakfast
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Pets
Service animals not allowed
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General
Gloves are available to guests
Property policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Individually-wrapped food options are available for breakfast
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Pets
Service animals not allowed
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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General
Masks are available to guests
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General
Staff wears personal protective equipment
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General
Property is cleaned with disinfectant
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General
Social distancing measures are in place
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General
Professional property host/manager
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Shield between guests and staff in main contact areas
Location
Guest Reviews
Ilmastointi oli melko vaatimaton. Huoneessa oli lämmintä tullessamme noin 28 ja viilennys toimi huoneessamme ainostaan ikkunan avaamalla. Käytävästä tuli äänet melko voimakkaasti huoneeseen. Muuten erittäin mainio hotelli.
Confort et propreté ok, petit dej bien... Repas du soir décevant
Très bien place
Places de stationnement cheres et petites
Hotel correcto. Nos hicieron upgrade a una habitación más grande.
Ha superado mis expectativas, las habitaciones muy amplias, ideal para familias. Dos baños completos, cama extra grande y literas. Todo en perfecto estado, limpio y moderno. El personal de recepción y restaurante muy atento y amable. En nuestro caso fue media pensión. La cena fue a la carta y aunque la comida estaba muy buena,los platos no son muy adecuados a niños. El desayuno buffet,correcto y completo
Property was we situated in an area that was easy walkable to shopping and restaurants. Clean and nice staff. Breakfast buffet had a very nice selection.
A/C was not working very well, reported situation twice but even with repair not very cool. Center of hotel is completely open so you can see from the lobby to the top floor, this also means the sound is free to travel....at times it felt like the people in the lobby were in our room.
Parking garage is fine for small cars. We had to switch to an outdoor lot to better accommodate our rental vehicle size.
Big rooms!
The hotels is updated, very clean and the family room was huge!
Todo en orden, las personas en recepción muy atentas.
Muito confortável, funcionários muito simpáticos.
No servía el aire acondicionado del cuarto. Y había demasiado ruido en la habitación de al lado o de arriba. No dejaban dormir
Hotel au top personnel zéro
Jai payé sur hotel.com mais ils ont essayer de me debiter 3 fois ma carte bancaire (ils veulent les numero de carte ).....
Fenomenal
Our room smelled like cigarettes. Very strong! Couldn’t sleep all night. Told the receptionist. She said that she will contact the other room where they were smoking. I was disappointed that they didn’t offer to give us a different room. Just a sorry for your convenience!
Great hotel and great staff attention
Nous avons passé une nuit dans cet hôtel situé en plein cendre d'Andore la Vella. Accueil sympathique, personnel parlant français. Nous avions une très grande chambre et une belle salle de bain. Très bon petit déjeuner. Le parking en sous sol est un bon point.
Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.
Todo genial
Excellent rapport qualité prix...
Un très bel établissement : chambre spacieux, excellent petit déjeuner...
Personnel très serviable.
Chambre tres grande magnifique avec une partie lit double coin salon et salle d'eau et separation par une porte pour voir une autre petite chambre avec lit mezzanine et sa propre sale d'eau. Propre en général, chambre familiale 4 personnes. J'y retournerais surement. Dommage qu'il n'y avait plus de place de parking car parking public 24euro/jour. Accueil et cheking tres sympathique
Great place to be
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