Hotel Melia Lima

Hotels
•
Meliá Hotels & Resorts
9.2 (1315 reviews)
Av. Salaverry 2599 , Lima , pe

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Excellent location
Cons:
Inconsistent cleanliness
Noisy environment
Hard mattresses

Categories

Cleanliness
8.68
Inconsistent comments regarding cleanliness of the rooms and shared areas.
Service
9.99
Overall excellent service from staff, responsive and friendly.
Location
9.69
Great location near shopping and consulates.
Room Quality
9.14
Reasonable space but some complaints about mattress firmness and quality.
Amenities
8.67
Basic amenities mentioned, with some needing improvement.
Value for Money
9.13
Average value considering location and service, though some pricing issues noted.
Food and Beverage
8.68
Breakfast received mixed reviews, with some components deemed overpriced.
Overall Experience
9.65
Overall positive experience but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:06

Property Description

Luxurious Accommodations
Indulge in the upscale experience of staying at the 5-star Hotel Melia Lima. The comfortable rooms with flat-screen cable TVs ensure a relaxing stay in the vibrant San Isidro district of Lima.

Exclusive "The Level" Amenities
Elevate your stay by booking "The Level" accommodations on the top floor. Enjoy perks like expedited check-in/out, access to a bar serving complimentary drinks, and a private breakfast lounge with stunning city views.

Wellness and Dining Options
Unwind in style at the hotel's swimming pool and health club offering a sauna, gym, whirlpool, and massages. Stay connected with free Wi-Fi, savor delicious meals at the on-site restaurant, and make use of the versatile convention rooms and business center.

Experience luxury and convenience at Hotel Melia Lima - book now for an unforgettable stay!

Important information:

All cots are subject to availability.

Please note that at check-in, guests must provide the credit card used to make the reservation.

Please note children under 18 years old are not allowed in the spa areas.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People 6 years old and over stay for US$33 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1315 reviews
Cleanliness: 8.68
Service: 9.99
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.65
J
Jaime • couple • cl
10
100% ok
Pros:

Ubicación del hotel

Cons:

La cama le falta un poco de comodidad

2026-04-05 • via Nuitee
D
denisewest502026 • NONE • Messingham, Scunthorpe, Lincolnshire, England
10
Great place to stay
Pros:

Excellent service from a very welcoming staff. Spacious well equipped rooms. Able to deal with food allergies very well.

2026-04-04 • via Tripadvisor
D
diego • couple • ec
9
2026-04-03 • via Nuitee
L
LUIS • couple • pe
10
Pros:

Muy limpio, mu buena atención

Cons:

Poca variedad en el menú del restaurante

2026-04-02 • via Nuitee
D
Diego • family_with_children • pe
3
Hotel de prestigio, pero el personal desaparece prendas y miente a sus superiores
Pros:

El hotel tiene un prestigio ganado - es un hotel de cadena, que normalmente tiende a funcionar bien. Instalaciones amplias, aunque el gimnasio se veía viejo.

Cons:

Uno se hospeda en hoteles de cinco estrellas por la seguridad, entre otros factores. Olvidé una ropa de baño e inmediatamente me comuniqué con el hotel para que me guarden la prenda. Me indicaron que la habían encontrado y que así lo harían. Tomé el hotel a pesar de vivir en Lima porque llegó familia de visita. Fui dos días después a recoger mi ropa de baño y me doy con la sopresa de que no estaba. Me hicieron esperar más de una hora. Tras presentar el reclamo, personal de gerencia concluyó que el front desk en efecto me dio información presuntamente falsa. Mi ropa de baño, regalo de mi hermana y con valor emocional, no estaba. Quedaron en llamarme a ofrecerme una compensación por el robo de mi prenda, fuera del mal manejo de parte del personal de front desk pero nunca recibí dicha comunicación. Dudo que continúe hospedando a mis familiares ahí, porque claramente la seguridad y el manejo de personal han caído.

2026-03-31 • via Nuitee
M
Mario • solo_traveller • pe
8
2026-03-30 • via Nuitee
S
Shabrina • couple • ca
1
2026-03-28 • via Nuitee
L
Lorenzo.Lastrucci • couple • it
9
Pros:

We did a really late check in but the staff was really helpful.
The room was clean and they gave us some complementary water.

2026-03-27 • via Nuitee
D
DIEGO • family_with_children • ar
9
2026-03-26 • via Nuitee
D
Diego • family_with_children • pe
4
Hotel de prestigio, pero el personal desaparece prendas y miente a sus superiores
Pros:

El hotel tiene un prestigio ganado - es un hotel de cadena, que normalmente tiende a funcionar bien. Instalaciones amplias, aunque el gimnasio se veía viejo.

Cons:

Uno se hospeda en hoteles de cinco estrellas por la seguridad, entre otros factores. Olvidé una ropa de baño e inmediatamente me comuniqué con el hotel para que me guarden la prenda. Me indicaron que la habían encontrado y que así lo harían. Tomé el hotel a pesar de vivir en Lima porque llegó familia de visita. Fui dos días después a recoger mi ropa de baño y me doy con la sopresa de que no estaba. Me hicieron esperar más de una hora. Tras presentar el reclamo, personal de gerencia concluyó que el front desk en efecto me dio información presuntamente falsa. Mi ropa de baño, regalo de mi hermana y con valor emocional, no estaba. Quedaron en llamarme a ofrecerme una compensación por el robo de mi prenda, fuera del mal manejo de parte del personal de front desk pero nunca recibí dicha comunicación. Dudo que continúe hospedando a mis familiares ahí, porque claramente la seguridad y el manejo de personal han caído.

2026-03-25 • via Nuitee
O
Oscar • family_with_children • ar
10
2026-03-25 • via Nuitee
N
Nicole Stephanie • family_with_children • cl
6
Cómodo
Pros:

La decoración

Cons:

La limpieza.

2026-03-24 • via Nuitee
N
natalyo168 • Family
10
Great service
Pros:

The whole staff was very friendly, professional and helpful. Specially Pablo from the reception he gave us great recommendations of things to do, to eat and how to get to places in a walking distance.

2026-03-22 • via Tripadvisor
R
Rosario • solo_traveller • ar
8
2026-03-22 • via Nuitee
J
Jaime • solo_traveller • cl
10
2026-03-21 • via Nuitee
J
John • family_with_children • pe
9
2026-03-21 • via Nuitee
B
bohdanmaslak • Business
10
Good hotel
Pros:

Good hotel but a lil bit outdated. The new beds can be purchased for making the experience better. Thanks. Overall very good. The stuff is amazing !

2026-03-20 • via Tripadvisor
F
FUENTES REINOSO • family_with_children • pe
8
Pros:

La comida

Cons:

Disponibilidad en la piscina

2026-03-20 • via Nuitee
M
Marina • couple • us
5
It was ok.
Pros:

The location. I liked the fact they have a steam room and a sauna HOWEVER the pool is on the first floor WAY TOO FAR from this amenities. Really inconvenient.

Cons:

The miscommunication between staff and the bathtub was so dangerous to get in and out. Literally has a glass panel on the way and could be very slippery and just inconvinient.

2026-03-20 • via Nuitee
O
Omri • extended_group • gb
10
The Level provides the most luxury stay experience I've ever had.
Pros:

Great breakfast. Great snacking and drinks session. Slippers. Cake left in room. They really know what a 5 star service should mean. We stayed in "The Level" floors. Which is a bit more expensive, and which I recommend strongly, the advantages more than pay for themselves. Probably the most five star of five star hotels I've ever stayed in.

Cons:

Nothing, it's all ideal

2026-03-19 • via Nuitee