Hotel Windsor House Inn By GEH Suites

Hotels
8.5 (3308 reviews)
Calle 95 # 9-97 , Bogotá , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Poor breakfast quality
Inconsistent housekeeping

Categories

Cleanliness
7.96
The cleanliness of the rooms needs improvement as cleaning was reported to be insufficient at times.
Service
9.43
The staff is attentive, friendly, and responsive to guest needs, providing excellent service.
Location
9.47
The hotel is well-located with easy access to key points of interest.
Room Quality
8.42
Rooms are spacious and well-maintained, although some issues with amenities were mentioned.
Amenities
8.45
Amenities are satisfactory, although some essential features were lacking.
Value for Money
8.41
Generally a good value, but some complaints about specific services and food quality.
Food and Beverage
6.96
The breakfast variety and quality are significantly lacking, leading to a poor dining experience.
Overall Experience
8.93
Overall, the hotel offers a pleasant experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:11

Property Description

Convenient Location
Hotel Windsor House Inn By GEH Suites is strategically situated near the main tourist attractions in Bogota's trendy Chapinero neighborhood, providing easy access to explore the city's vibrant culture and attractions.

Luxurious Shopping Experience
Located close to the exclusive Zona T, our hotel offers proximity to upscale designer stores, fashion boutiques, and luxury shopping malls, perfect for indulging in a premium shopping experience during your stay.

Modern Comfort and Exceptional Service
Enjoy a comfortable stay in our well-equipped rooms featuring modern amenities. Our dedicated staff is available 24/7 to cater to your needs and ensure a memorable and hassle-free experience throughout your time with us.

Book your stay at Hotel Windsor House Inn By GEH Suites now and elevate your Bogota experience to new heights.

Important information:

Please note that the swimming pool and gym are temporarily unavailable. Please contact the property for more details.

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available extra bed.
    People 4 years old and over stay for COP 60,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3308 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.93
C
Claudia family
4
Pros:

I stayed 32 years ago in that hotel and now looks about the same. It hasn’t been updated. The room had noises in the roof like animals waking. The staff said there were pigeons. The hotel needs to be remodeled

2025-10-11 via Nuitee
D
Dana partner
8
Pros:

Hotel cómodo, seguro, completo y muy seguro el área donde está ubicado. Te ofrecen servicio de taxi si requieres y, de no tener pesos colombianos, te pueden recargar dicho servicio a tu habitación para cancelar al momento del check out. Personal muy atento en todo momento

2025-09-21 via Nuitee
G
George
6
Pros:

Not a luxury hotel. Mediocre breakfast. Very loud music from lobby bar traveled up to rooms past bedtime hours

2025-09-13 via Nuitee
C
Camilo
8
Pros:

Friendly staff, good food, great lovation.

2025-09-06 via Nuitee
S
Stephanie partner
2
Pros:

I am so disappointed of my stay. Since the first night we had situations. We was moved from rooms and still went through too many things. Both rooms were very dirty, Jacuzzi was very dirty, filled with mold in all keys. It wasn’t working so we couldn’t use it not once. No hot water and 3 day out of 6 we had no water at all. I had to bath with a bucket of cold water after a day in a 1/2 of me fighting for water and got two buckets. Then they said the water would be back a certain time and when it came my husband and I jumped in to shower, not knowing that as we were soaping the water left again. I am very upset and would like a refund back. I had to clean and scrub in my vacation. I had to buy water and incurred in expenses because of all this that weren’t part of the vacation. I requested a refund and all they kept telling me was that they have to contact Expedia to do so. I hope I get some kind of refund.

2025-09-03 via Nuitee
D
David
6
Pros:

Comfortable and clean beds. Rooms are pretty spacious, however, it is a little outdated with light being deficient and ceilings low. Location is super safe and convenient

2025-08-28 via Nuitee
A
Amayrani partner
10
Pros:

Excelente lugar para hospedarse, el personal es súper lindo y agradables, muy seguro sin duda volvería a hospedarme ahí

2025-08-27 via Nuitee
F
Francisco friends
10
Pros:

Todo bien

2025-08-25 via Nuitee
G
Gustavo
8
Lugar ideal
Pros:

Una habitación muy cómoda y bien equipada para todo lo que necesite realizar, el espacio y equipamiento permite quedarse en la habitación solo en descanso o planificación, con sus 2 ambientes no sientes necesidad de salir.

El personal se encarga de atenderte de una forma increíble y obsequiaron una sesión de masaje relajante que fue inesperada y muy bien aprovechada.

El servicio de desayuno tenía lo básico y necesario, pudiesen elevar la calidad de lo alimentos que ofrecen y más variedad.
Al final huevos, pan y café resuelven eso o los cereales con leche. Puede haber más.

Volvería a visitarlos si tuviese la oportunidad

2025-08-21 via Nuitee
V
Verified traveler
6
The Memorable Windsor
Pros:

This hotel has great customer service. The rooms are spacious, especially the junior suites. Great location, walking distance to restaurants and retail stores. However, the hotel needs to be renovated (very dated).

2025-08-06 via Nuitee
P
Paul
8
Pros:

Safe area and walking distance to everything

2025-08-03 via Nuitee
M
michael
10
Pros:

Nice place

2025-07-31 via Nuitee
J
JUAN E
8
Lo recomiendo por su bajo precio y su ubicación
Pros:

Un hotel cómodo, muy bien situado y a pesar de no ser tan moderno, tiene amenities que lo hacen atractivo. El precio muy justo para el servicio ofrecido

2025-07-27 via Nuitee
A
Alma
6
Pros:

Our felt like i was in an attic. We had to climb a set

2025-07-24 via Nuitee
M
Manuel
10
Pros:

Excelente hotel, para el precio, muy recomendado y buena ubicación

2025-07-23 via Nuitee
L
Linda
8
Buen hotel según calidad-precio
Pros:

Hotel bien ubicado en Bogotá; buen servicio y desayuno

2025-07-21 via Nuitee
R
Robertino
10
Pros:

The hotel was amazing and the staff was wonderful. I was so happy with my stay there.

2025-07-19 via Nuitee
M
Martin
10
Exelente hotel con habitaciones amplias
Pros:

El hotel, la ubicación y el personal es muy bueno

2025-07-11 via Nuitee
P
Peter
8
Good hotel but bad coffee
Pros:

Everything about the hotel is very good, except their coffee at the breakfast. I like mine strong, and considering that I’m in Colombia it shouldn’t be to hard. Besides that, I can highly recommend this hotel!

2025-06-08 via Nuitee
A
alex r partner
4
Pros:

Hotel needs improvement and it’s a not acceptable to shut down the water service….

2025-06-01 via Nuitee