Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location close to old town with great views
Beautiful grounds and pools (outdoor pool highly praised)
Friendly, helpful staff
Large, comfortable rooms with terraces
Cons:
Perceived overpriced for the level of maintenance
Maintenance/cleanliness issues on arrival (bath, furniture, elevator buttons)
Breakfast/service inconsistencies (egg service not offered)
Noise from children/dog and unexpected charges (paid parking)

Categories

Cleanliness
8.3
Mixed: several guests reported unclean elements on arrival (dirty bath, general maintenance issues) despite many comments about clean rooms; lowered to reflect reported cleanliness and maintenance problems.
Service
9.9
Very positive: numerous mentions of friendly, helpful and adorable staff and good reception; a small number of service hiccups (dinner booking, late-night noise handling) but overall strongly praised.
Location
9.8
Excellent: repeatedly described as wonderful, private/exclusive, ideal and very close to the old town with great views — consistently high sentiment.
Room Quality
8.8
Generally good: rooms described as large, comfortable beds and terraces with views, but furniture needing refreshing and some maintenance/updating issues noted.
Amenities
9.7
Strong: pools, gym and grounds repeatedly praised (outdoor pool, park, superb pool); some problems reported (indoor pool leak, spa noise due to children) but overall amenities are a highlight.
Value for Money
7.8
Below expectations: several guests felt the hotel is overpriced given maintenance and other issues; unexpected charges (parking) also negatively impacted perceived value.
Food and Beverage
8.8
Positive but mixed: breakfast often described as very good and staff kind, yet recurring notes about breakfast service (egg availability not offered) and some complaints about restaurant capacity/quality.
Overall Experience
9.7
Very positive overall: many guests highly recommend the hotel and plan to return, praising the setting, pools and staff despite isolated negatives (noise, maintenance, pricing).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:51

Property Description

Mountain Views and Luxury Amenities
Experience breathtaking views of the mountains and valley from our air-conditioned rooms, each equipped with a flat-screen TV and a spa bath for ultimate relaxation.

Fitness and Relaxation
Stay active at our fitness centre with a sauna and gym, or unwind in our seasonal outdoor swimming pool. Free WiFi ensures you stay connected throughout your stay.

Convenient Location
Explore nearby attractions like the Pyrenees Shopping Centre and Sant Esteve Church, with ski resorts just a short drive away. Book your stay at Andorra Park Hotel for a perfect blend of luxury and convenience.

Important information:

Please note that pets are only allowed in the following units:
- Park Suite
- Park Suite (2 Adults + 1 Child)

Please note that pets are only allowed upon request.

Please note that pets will incur an additional charge of EUR 35 per pet per night.

Pets are not permitted in this type of room Suite PresidencialGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 13, 2026 until Wed, Jun 23, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

9.1
Based on 2107 reviews
Cleanliness: 8.3
Service: 9.9
Location: 9.8
Room Quality: 8.8
Amenities: 9.7
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 9.7
G
George • couple • gb
10
2026-08-21 • via Nuitee
S
Sofiene • extended_group • fr
10
2026-08-21 • via Nuitee
C
Clara • family_with_children • es
9
2026-08-21 • via Nuitee
D
David • couple • es
9
2026-08-18 • via Nuitee
M
Marcos • family_with_children • es
10
Hotel
Pros:

Ubicación y instalaciones perfectas

2026-08-18 • via Nuitee
J
Jesper • couple • es
7
Decent and recommended
Pros:

Location. Spacious

Cons:

Didn’t feel like a true 5 star hotel

2026-08-18 • via Nuitee
A
Alain • couple • fr
9
Idéalement situé et service de qualité
Pros:

Le calme , le spa et la piscine naturelle

2026-08-18 • via Nuitee
M
Marzio • extended_group • it
7
2026-08-16 • via Nuitee
J
Jérémy • couple • fr
9
2026-08-14 • via Nuitee
T
Turki • family_with_children • sa
10
Just AMAZING 🤩
Pros:

Location, staff are so friendly and helpful especially Thiago in the reception and Alexandria in the conceirge

Cons:

Nothing

2026-08-14 • via Nuitee
S
SANDRINE • couple • fr
8
3 jours : parfait pour visiter la ville et faire quelques achats
Pros:

La situation de l’hôtel est parfait pour descendre en ville ou aller se promener sur le petit sentier en haut qui longe toute la ville

Cons:

Rien ! Ou alors un petit reproche : pour un 5 étoiles, ils ne servent plus les boissons chaudes au petit déjeuner mais ont installer 2 machines. C’est un peu dommage

2026-08-13 • via Nuitee
A
Alvaro • solo_traveller • es
9
2026-08-12 • via Nuitee
D
Dmitry Kakurin • couple • ua
9
Отель высокого уровня.
Pros:

Приветливый персонал, вкусный завтрак. Выход из отеля прямо в ТЦ. Отличный бассейн, СПА. Очень понравился рум сервис. Просто супер вкусно и не дорого.

Cons:

Время работы ресторана, СПА. Парковка могла бы быть и бесплатной для проживающих.

2026-08-11 • via Nuitee
G
Gomez Medina • couple • es
10
2026-08-11 • via Nuitee
X
Xavier • couple • es
1
2026-08-10 • via Nuitee
D
David • family_with_children • es
10
Excelente
Pros:

Ubicación e instalaciones

Cons:

Restaurante podría abrir antes por la noche

2026-08-10 • via Nuitee
V
Valeriu • couple • ro
7
Nothing special to be memorable
Pros:

The location, for a short trip to Andorra is perfect.

Cons:

The property definitely need renovation.
The breakfast wasn’t at expected level, ordinary food.
After staying at Serras Andorra, the breakfast here is two steps down, like difference between 5 and 3 star hotels.

2026-08-09 • via Nuitee
B
BOHBOT • couple • fr
7
Peut mieux faire
Pros:

La condor des chambres, la proximité de la rue commerçante

Cons:

Un personnel plutôt s’embrouille et sans odeur pas agréable, mais pas désagréable, pas de préparation la nuit de la chambre, c’est pas un Niveau cinq étoiles

2026-08-09 • via Nuitee
A
Arif Rashid Juma • couple • ae
10
2026-08-09 • via Nuitee
O
Ozerova • family_with_children • es
9
2026-08-09 • via Nuitee