Mercure Andorra

Hotels
•
Mercure
8.1 (4207 reviews)
C/ de la Roda # 2 , Andorra la Vella , AD
+376 873 602

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Excellent food quality
Cons:
Limited electrical outlets
Room furnishings could be improved
Noise from adjacent rooms

Categories

Cleanliness
8.04
Generally positive comments on cleanliness, though there are mentions of discomfort with the state of furnishings.
Service
8.41
Overall positive feedback about helpful and attentive staff across several reviews.
Location
8.66
Multiple mentions of the excellent location of the hotel, with easy access to local attractions.
Room Quality
7.6
Comments mention discomfort with bed quality and room fixtures, affecting the rating.
Amenities
7.83
Spa mentioned positively, but some amenities like plugs have been criticized.
Value for Money
7.89
Mixed reviews regarding price and value, with some comments on high breakfast costs.
Food and Beverage
8.25
The buffet and breakfast rated positively, indicating good food quality.
Overall Experience
8.12
Overall satisfaction with a few critical comments, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:42

Property Description

Luxurious Spa and Wellness Facilities
Hotel Mercure boasts a free spa with an indoor swimming pool, hot tub, Turkish bath, and sauna. Relax and rejuvenate in style during your stay.

Family-Friendly Amenities
With a games room for children and spacious common areas, Mercure Andorra ensures a comfortable and enjoyable stay for families.

Convenient Location for Shopping and Skiing
Located in the commercial centre of Andorra la Vella, our hotel is perfect for both shopping enthusiasts and skiing lovers. Don't miss the opportunity to experience the best of both worlds at Mercure Andorra. Book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge will be applied. Also, please keep in mind that a maximum of two pets are allowed and that there's no weight limit.

Limited hotel parking is available on a first-come, first-served basis (located at the Novotel Andorra) and is subject to a surcharge.

Please take into account that half-board rates do not include beverages.

The wellness and gym area are free for our guests; the schedule should be consulted with the hotel reception.

It is not mandatory to wear a swimming cap and flip-flops.

Changing rooms and lockers are available for a charge of 2 EUR.

Towels are available free of charge.

Please note that the wellness will be unavailable for technical reasons from 06th to 10th of May.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

8.1
Based on 4207 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.66
Room Quality: 7.6
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 8.25
Overall Experience: 8.12
M
maria • solo_traveller • es
9
Pros:

Habitacions excel·lents, esmorzar molt bo

Cons:

El gimnàs hauria de poder anar tant adults joves i nens amb adults que acompanyen

2026-09-12 • via Nuitee
J
Jorge • couple • pt
9
Pros:

Localização excelente,
Bom espaço de piscina,
Quarto confortável.

Cons:

A entrada para o hotel/receção não está bem sinalizada

2026-09-12 • via Nuitee
A
Alejandro • extended_group • es
6
2026-09-12 • via Nuitee
L
Luis • extended_group • es
9
Un finde muy bueno para descansar
Pros:

Spa, comedor, recepción, habitaciones.

Cons:

Zona de aparcamiento muy cara

2026-09-12 • via Nuitee
J
Johan Corsou • solo_traveller • fr
10
Très bon séjour
Pros:

L'emplacement de l'hôtel, sa propreté et son confort. L'amabilité du personnel

2026-09-12 • via Nuitee
O
Olga • family_with_children • es
9
2026-09-12 • via Nuitee
M
María Pilar • solo_traveller • es
7
Pros:

Localización, parking, piscina

Cons:

Necesita cambio de colchón, renovar el baño con plato de ducha (incómodo entrar en la bañera)

2026-09-12 • via Nuitee
J
Jose • couple • ch
8
Très bon séjour dommage que le personnel n’ai pas remarqué l’oublie de ce que j’ai oublié dans la chambre
Pros:

L’emplacement

Cons:

Salle de bains trop petite

2026-09-11 • via Nuitee
I
IRATXE • family_with_children • es
8
Pros:

El desayuno mucha variedad, muy bueno y el spa con la terraza al lado genial, además no había mucha gente cuanto estuvimos

Cons:

Los pocos enchufes en la habitación

2026-09-10 • via Nuitee
P
Patrick • family_with_children • fr
8
Agréable
Pros:

Localisation, piscine, spa…

Cons:

Ras

2026-09-08 • via Nuitee
A
ABLANCOURT • couple • re
8
2026-09-08 • via Nuitee
B
Bruce • solo_traveller • gb
10
Pros:

Convenient city centre location (though I didn't realize just how small Andorra la vella is), spotlessly clean, efficiently run, professional, proactive and kind staff. And the spa on 7th floor (roof) has spectacular views over the mountains - I have never seen a spa quite like it and sunsets are stunning with the light silhoetting mountain peaks. Breakfast is top quality too

Cons:

Nothing - all good

2026-09-08 • via Nuitee
B
Bruce • solo_traveller • gb
10
2026-09-08 • via Nuitee
M
Melania • solo_traveller • es
7
Pros:

El acceso a la piscina y la habitación

Cons:

Supuestamente tenía un sofá cama la suite, pero eran dos camas con cojines puestos encima

2026-09-07 • via Nuitee
A
Alberto 110671 • couple • es
6
Pros:

Hotel muy céntrico

Cons:

El baño era enano, para ser una habitación doble superior el baño era enano, la cama incomodisima era como una barca se hundía en medio, desayuno normalito creo que para un hotel de 4 🌟 y pagar 273€ no es una buena calidad precio.
Habitaciones muy antiguas.

2026-09-07 • via Nuitee
M
Maria • family_with_children • es
7
Bien por ubicación y zona de juegos infantil
Pros:

La ubicación es muy buena y las zonas comunes muy amplias. Cuando vas con niños pequeños se agradecen extras en hoteles como la zona de juegos en la 7a planta.

Cons:

Faltan enchufes en la habitación: en nuestro caso, solo había 1 que funcionara y estaba bajo una mesa de apoyo.
Del buffet desayuno, a pesar de ser muy variado, la parte de bebidas (café y zumos) dejaba un poco que desear por ser ambos prefabricados. El zumo tipo polvos y el café tipo máquina de vending. Se agradecerían más opciones de bebida vegetal.

2026-09-07 • via Nuitee
C
Carné • family_with_children • es
10
2026-09-06 • via Nuitee
B
Brian • solo_traveller • fr
8
2026-09-06 • via Nuitee
T
thewanderingjam • solo_traveller • gb
8
Great location. Great value for money.
Pros:

Great facilities - pool, gym and massage. Great variety for breakfast. There is an option not to clean room. Great location near the centre of town. Also near to a bus stop, where the transport buses can pick you up from.

Cons:

Not a lot. I would book this hotel again as I find it good value for money.

2026-09-06 • via Nuitee
A
Angela Vilagran • solo_traveller • es
8
El hotel está bien en general, muy buen desayuno, pero las habitaciones requieren modernización
Pros:

Me gustó el spa, el desayuno muy completo y el hotel en sus partes comunes .

Cons:

Las habitaciones y los baños necesitan renovación , la moqueta tiene manchas y la ducha es bastante incomoda.

2026-09-05 • via Nuitee