Mercure Andorra

Hotels
•
Mercure
8.1 (3935 reviews)
C/ de la Roda # 2 , Andorra la Vella , ad

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Excellent food quality
Cons:
Limited electrical outlets
Room furnishings could be improved
Noise from adjacent rooms

Categories

Cleanliness
8.04
Generally positive comments on cleanliness, though there are mentions of discomfort with the state of furnishings.
Service
8.41
Overall positive feedback about helpful and attentive staff across several reviews.
Location
8.66
Multiple mentions of the excellent location of the hotel, with easy access to local attractions.
Room Quality
7.6
Comments mention discomfort with bed quality and room fixtures, affecting the rating.
Amenities
7.83
Spa mentioned positively, but some amenities like plugs have been criticized.
Value for Money
7.89
Mixed reviews regarding price and value, with some comments on high breakfast costs.
Food and Beverage
8.25
The buffet and breakfast rated positively, indicating good food quality.
Overall Experience
8.12
Overall satisfaction with a few critical comments, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:42

Property Description

Luxurious Spa and Wellness Facilities
Hotel Mercure boasts a free spa with an indoor swimming pool, hot tub, Turkish bath, and sauna. Relax and rejuvenate in style during your stay.

Family-Friendly Amenities
With a games room for children and spacious common areas, Mercure Andorra ensures a comfortable and enjoyable stay for families.

Convenient Location for Shopping and Skiing
Located in the commercial centre of Andorra la Vella, our hotel is perfect for both shopping enthusiasts and skiing lovers. Don't miss the opportunity to experience the best of both worlds at Mercure Andorra. Book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge will be applied. Also, please keep in mind that a maximum of two pets are allowed and that there's no weight limit.

Limited hotel parking is available on a first-come, first-served basis (located at the Novotel Andorra) and is subject to a surcharge.

Please take into account that half-board rates do not include beverages.

The wellness and gym area are free for our guests; the schedule should be consulted with the hotel reception.

It is not mandatory to wear a swimming cap and flip-flops.

Changing rooms and lockers are available for a charge of 2 EUR.

Towels are available free of charge.

Please note that the wellness will be unavailable for technical reasons from 06th to 10th of May.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 3935 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.66
Room Quality: 7.6
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 8.25
Overall Experience: 8.12
K
Kalwant kaur • extended_group • gb
7
Beautiful hotel needs upgrading .
Pros:

Access to shopping center.

Cons:

Plates , cutlery needs replacement . Bit worn out .

2026-06-06 • via Nuitee
F
Francisco • solo_traveller • es
1
2026-06-05 • via Nuitee
J
JOSEP • solo_traveller • es
7
Pros:

Ubicació, zona piscina

Cons:

Habitacions molt velles, bany poc ventilat

2026-06-03 • via Nuitee
P
Paul • solo_traveller • gb
7
Good
Pros:

Good

Cons:

It was good

2026-06-03 • via Nuitee
K
KARINE • solo_traveller • fr
8
2026-06-03 • via Nuitee
L
Linda • couple • us
9
Cons:

The bathroom was tight. Knees touching the wall when sitting on toilet.

2026-06-02 • via Nuitee
B
Brett • family_with_children • au
7
One night in Andorra to explore
Pros:

The staff were very attentive and when we have a small check in issue they fixed instantly. Breakfast was a very good buffet with all the right selections. Pool and Spa area great to unwind after a day exploring. Location to old town very close.

Cons:

The gym didn't open until 10am.
The decor was very 1980's, could do with a make over.
The fridge in our room while on didn't cool any drinks.

2026-06-02 • via Nuitee
J
Juliastuti • solo_traveller • dk
7
Pros:

Godt beliggenhed
Godt faciliteter

2026-06-01 • via Nuitee
E
Estefania • family_with_children • es
7
Perfecto
Pros:

En términos generales todo perfecto

Cons:

Que todo el suelo sea d alfombra

2026-05-31 • via Nuitee
M
Marina • solo_traveller • es
8
Cons:

El aseo de la habitación pequeño

2026-05-31 • via Nuitee
J
Jordi • solo_traveller • es
10
2026-05-31 • via Nuitee
N
nguarda • extended_group • pt
7
2026-05-31 • via Nuitee
J
Jose Carlos • couple • es
8
2026-05-31 • via Nuitee
A
ACHILLE • family_with_children • re
7
2026-05-30 • via Nuitee
K
Kevin • couple • fr
10
2026-05-29 • via Nuitee
S
Sanchez • family_with_children • es
10
Perfecto para familias con peques
Pros:

Muy buen lugar para niños, con parque de bolas, un spa tranquilo y el horario de las instalaciones es perfecto. Recomendable 100€ par familias con peques. Hemos ido muchas veces y siempre perfecto. Muy limpio y personal amable.

Cons:

Nada

2026-05-29 • via Nuitee
F
Franck.feme • solo_traveller • fr
7
Pros:

Bien situé

2026-05-28 • via Nuitee
L
Luis • solo_traveller • es
9
Pros:

El Spa

Cons:

La ubicación de la puerta principal

2026-05-26 • via Nuitee
C
Chaparro • solo_traveller • es
10
2026-05-26 • via Nuitee
C
caroline • couple • fr
5
Pros:

Chambre très bruyante. Bruit la nuit avec gris ventilateurs à l’extérieur. Ne vaut pas un 4 étoiles

2026-05-26 • via Nuitee