Mercure Andorra

Hotels
•
Mercure
8.1 (4131 reviews)
C/ de la Roda # 2 , Andorra la Vella , ad
+376 873 602

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Excellent food quality
Cons:
Limited electrical outlets
Room furnishings could be improved
Noise from adjacent rooms

Categories

Cleanliness
8.04
Generally positive comments on cleanliness, though there are mentions of discomfort with the state of furnishings.
Service
8.41
Overall positive feedback about helpful and attentive staff across several reviews.
Location
8.66
Multiple mentions of the excellent location of the hotel, with easy access to local attractions.
Room Quality
7.6
Comments mention discomfort with bed quality and room fixtures, affecting the rating.
Amenities
7.83
Spa mentioned positively, but some amenities like plugs have been criticized.
Value for Money
7.89
Mixed reviews regarding price and value, with some comments on high breakfast costs.
Food and Beverage
8.25
The buffet and breakfast rated positively, indicating good food quality.
Overall Experience
8.12
Overall satisfaction with a few critical comments, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:42

Property Description

Luxurious Spa and Wellness Facilities
Hotel Mercure boasts a free spa with an indoor swimming pool, hot tub, Turkish bath, and sauna. Relax and rejuvenate in style during your stay.

Family-Friendly Amenities
With a games room for children and spacious common areas, Mercure Andorra ensures a comfortable and enjoyable stay for families.

Convenient Location for Shopping and Skiing
Located in the commercial centre of Andorra la Vella, our hotel is perfect for both shopping enthusiasts and skiing lovers. Don't miss the opportunity to experience the best of both worlds at Mercure Andorra. Book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge will be applied. Also, please keep in mind that a maximum of two pets are allowed and that there's no weight limit.

Limited hotel parking is available on a first-come, first-served basis (located at the Novotel Andorra) and is subject to a surcharge.

Please take into account that half-board rates do not include beverages.

The wellness and gym area are free for our guests; the schedule should be consulted with the hotel reception.

It is not mandatory to wear a swimming cap and flip-flops.

Changing rooms and lockers are available for a charge of 2 EUR.

Towels are available free of charge.

Please note that the wellness will be unavailable for technical reasons from 06th to 10th of May.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

8.1
Based on 4131 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.66
Room Quality: 7.6
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 8.25
Overall Experience: 8.12
M
Martinus • couple • nl
9
We hebben een prettig verblijf gehad in een mooi accommodatie.
Pros:

Goed bed en goede badkamer. Er werd ook goed schoongemaakt. Personeel was vriendelijk.

Cons:

Toegangspasjes deden het slecht (we hebben 5 keer een re-activering van het pasje moeten vragen en we waren niet de enigen).

2026-08-08 • via Nuitee
T
Tennessee • solo_traveller • fr
10
2026-08-08 • via Nuitee
M
mari carmen • solo_traveller • es
4
Pros:

Nada

Cons:

Que no se puede abrir la ducha y la puerta del baño.
Y el antideslizante que no tiene la ducha. Con posible caida (como asi fue). Y lo de ir al wc de lado porque no caben las piernas.

2026-08-08 • via Nuitee
A
ARMENGOL • family_with_children • fr
7
2026-08-08 • via Nuitee
O
Olivier • family_with_children • fr
8
Super séjour a andorre 🇦🇩
Pros:

Super établissement le personnel très sympathique et agréable toujours présent
J’ai adoré le spa, piscine et jacuzzi

Cons:

Rein

2026-08-08 • via Nuitee
C
Chaparro • solo_traveller • es
10
2026-08-07 • via Nuitee
J
Jose • solo_traveller • es
8
2026-08-07 • via Nuitee
B
benoit • extended_group • fr
8
2026-08-07 • via Nuitee
L
Lorena • solo_traveller • es
10
2026-08-07 • via Nuitee
A
Ana María • couple • es
8
Volveré
Pros:

Bien

Cons:

En qué haya alojamiento de perros

2026-08-07 • via Nuitee
B
Batista • solo_traveller • fr
10
2026-08-06 • via Nuitee
D
DAVID • solo_traveller • es
4
NO LO RECOMIENDO
Pros:

NADA

Cons:

ATENCIÓN, AUSENCIA DE PARKING, RESTAURANTE CERRADO, ...

2026-08-06 • via Nuitee
L
luis • solo_traveller • es
10
Pros:

La ubicación. Limpieza y comodidad perfectas.

Cons:

Nada que decir

2026-08-06 • via Nuitee
G
Genevieve • family_with_children • fr
5
Pros:

Aurait besoin de rénover
N est plus à la hauteur des mercure

Cons:

À renover

2026-08-06 • via Nuitee
Y
YANNICK • couple • fr
9
Merci au personnel.
Pros:

L emplacement idéal pour shopping et soirée.accueil du personnel parfait.

Cons:

Le coin piscine ,faut ouvrir .le petit coin cascade sur la terrasse du haut est super.

2026-08-06 • via Nuitee
G
Guillaume • couple • fr
8
Très bien
Pros:

Très bien placé personnel très agréable

Cons:

Manque de prise électriques dans les chambres et pas de douche

2026-08-06 • via Nuitee
F
Francesc • solo_traveller • es
9
2026-08-05 • via Nuitee
J
Jon • solo_traveller • es
10
2026-08-05 • via Nuitee
M
Miriam • solo_traveller • es
8
Pros:

Ubicació

Cons:

Massa gent al spa. Prefereixo pagar i estar més tranquil·la .
El parking de l'hotel era ple i vaig haver d'anar a un altre...sense cap bonificació

2026-08-05 • via Nuitee
D
Dixon • family_with_children • us
8
2026-08-05 • via Nuitee