Mercure Andorra

Hotels
•
Mercure
8.1 (3884 reviews)
C/ de la Roda # 2 , Andorra la Vella , ad

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Excellent food quality
Cons:
Limited electrical outlets
Room furnishings could be improved
Noise from adjacent rooms

Categories

Cleanliness
8.04
Generally positive comments on cleanliness, though there are mentions of discomfort with the state of furnishings.
Service
8.41
Overall positive feedback about helpful and attentive staff across several reviews.
Location
8.66
Multiple mentions of the excellent location of the hotel, with easy access to local attractions.
Room Quality
7.6
Comments mention discomfort with bed quality and room fixtures, affecting the rating.
Amenities
7.83
Spa mentioned positively, but some amenities like plugs have been criticized.
Value for Money
7.89
Mixed reviews regarding price and value, with some comments on high breakfast costs.
Food and Beverage
8.25
The buffet and breakfast rated positively, indicating good food quality.
Overall Experience
8.12
Overall satisfaction with a few critical comments, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:42

Property Description

Luxurious Spa and Wellness Facilities
Hotel Mercure boasts a free spa with an indoor swimming pool, hot tub, Turkish bath, and sauna. Relax and rejuvenate in style during your stay.

Family-Friendly Amenities
With a games room for children and spacious common areas, Mercure Andorra ensures a comfortable and enjoyable stay for families.

Convenient Location for Shopping and Skiing
Located in the commercial centre of Andorra la Vella, our hotel is perfect for both shopping enthusiasts and skiing lovers. Don't miss the opportunity to experience the best of both worlds at Mercure Andorra. Book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge will be applied. Also, please keep in mind that a maximum of two pets are allowed and that there's no weight limit.

Limited hotel parking is available on a first-come, first-served basis (located at the Novotel Andorra) and is subject to a surcharge.

Please take into account that half-board rates do not include beverages.

The wellness and gym area are free for our guests; the schedule should be consulted with the hotel reception.

It is not mandatory to wear a swimming cap and flip-flops.

Changing rooms and lockers are available for a charge of 2 EUR.

Towels are available free of charge.

Please note that the wellness will be unavailable for technical reasons from 06th to 10th of May.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 3884 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.66
Room Quality: 7.6
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 8.25
Overall Experience: 8.12
D
Deramchia • solo_traveller • fr
8
Fidèle cliente
Pros:

Tout

2026-05-09 • via Nuitee
N
Nathalie • solo_traveller • fr
9
Pros:

...

Cons:

...

2026-05-08 • via Nuitee
N
Nuria • couple • es
8
Molt be
2026-05-07 • via Nuitee
L
Laurence • family_with_children • re
10
Séjour court mais rendu très confortable grâce a la chambre spacieuse et très fonctionnelle
Pros:

Les équipements

2026-05-07 • via Nuitee
R
Robert • extended_group • gb
9
Very comfortable and pleasant stay. Highly recommended!
Pros:

Very clean, great location in the centre of the shopping district, staff very friendly.

Cons:

Lack of power sockets beside beds.

2026-05-07 • via Nuitee
V
vanessa • solo_traveller • fr
8
Pros:

Bon accueil, bon emplacement et propreté des chambres

Cons:

Baignoire trop haute d'accès
Climatisation pas très performante
Pas de bouteilles d'eau remises dans le frigo

2026-05-06 • via Nuitee
P
Patrycja • couple • pl
10
2026-05-06 • via Nuitee
D
David • family_with_children • es
7
2026-05-05 • via Nuitee
S
Silvie • family_with_children • nl
10
Fantastisch voor gezinnen
Pros:

Goede locatie middenin het centrum, eigen parkeergarage, goed uitgeruste wellness (ook voor kinderen!) en binnenspeeltuin.

2026-05-04 • via Nuitee
N
Nuria • family_with_children • es
9
Bon hotel i bona situació
2026-05-04 • via Nuitee
E
ERGIN • solo_traveller • tr
8
2026-05-03 • via Nuitee
J
Jose Maria • couple • es
8
2026-05-03 • via Nuitee
G
Gemma • couple • es
10
Ha estat una experiència meravellosa
2026-05-03 • via Nuitee
M
Margaux • extended_group • fr
7
Pros:

L’emplacement de l’hôtel
La qualité de la literie et la grandeur de la chambre

Cons:

L’accueil qui nous a été réservé samedi soir n’était malheureusement pas terrible
Les chambres sont très mal isolées, prévoir les boules quies

2026-05-03 • via Nuitee
M
Michael • solo_traveller • fr
8
Pros:

Implantation de l'hôtel petit déjeuner, spa.

Cons:

La décoration un peu vieille.

2026-05-02 • via Nuitee
D
David • couple • es
10
2026-05-02 • via Nuitee
A
ANNA • family_with_children • es
8
2026-05-02 • via Nuitee
C
christophe • couple • fr
8
Sejour très bien
Pros:

L accueil , la chambre , la piscine en fin de journée et le petit-déjeuner

Cons:

Les toilettes trop près du mur !

2026-04-28 • via Nuitee
J
Josefa • solo_traveller • es
7
Spa sin relax.
Pros:

La entrada del hotel el hall..,el desayuno y la,simpatia del personal del hotel.També la ubicacion del hotel cerca del centro y las tiendas.

Cons:

La saturación del spa...nada de tranquilidad.Lleno de familias con niños y no cumplia el aforo.
Mi marido y yo no pudimos probar ni los jacuzzis.

2026-04-28 • via Nuitee
F
Florent • couple • fr
8
2026-04-27 • via Nuitee