Novotel Andorra

Hotels
Novotel
8.2 (4926 reviews)
Crer. Prat De La Creu, 14 , Andorra la Vella , ad

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location near shops and amenities
Cons:
Cleanliness issues with the room
Inconsistent room quality for the price

Categories

Cleanliness
6.51
Poor hygiene and filthy carpets mentioned in reviews.
Service
9.48
Multiple mentions of friendly and attentive staff.
Location
9.52
Ideal location in the city; proximity to services praised.
Room Quality
6.97
Small rooms with old furniture mentioned; general dissatisfaction noted.
Amenities
8
Access to nearby pools and spas, but some inconsistency in reviews.
Value for Money
7.46
Comments on overpriced parking and inadequate room quality for price.
Food and Beverage
9.01
Breakfast and dinner options received positive feedback.
Overall Experience
8.68
Mixed feelings; great location and service but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Central Location in Andorra la Vella
The Novotel Andorra is perfectly situated in the heart of Andorra la Vella, offering easy access to the city's renowned boutiques and tax-free shopping destinations.

Relaxation and Dining Options
After a day of shopping or skiing, guests can unwind in the indoor or outdoor swimming pool, sauna, or hot tub. Indulge in a delicious meal at the hotel restaurant and enjoy a drink at one of the 3 onsite bars.

Family-Friendly Amenities
Families are welcome at Novotel Andorra, with up to 2 children staying for free when accompanied by parents. The hotel also provides access to amenities like a gym, spa, paddle courts, and a children's play area at the adjacent Mercure Hotel.

Book your stay at Novotel Andorra for a memorable and convenient experience.

Important information:

The pool, spa, gym, and playground are at the Mercure Hotel, next to the Novotel Andorra.

The wellness and fitness area is free of charge for our guests and is located in the Mercure Hotel, next to the Novotel Andorra.

Opening hours: to be consulted at the reception of the hotel

Swimming caps and flip-flops are not compulsory.

Changing rooms and lockers are available (2€).

Towels are available (free service).

Minors are allowed without age restriction.

The accommodations is located in the center of Andorra la Vella.

Half board rates do not include drinks.

Pets are allowed with no weight limit (maximum 2 per room); supplements apply.

Hotel parking is limited and assigned on a first-come, first-served basis; a supplement applies.

Please note that the wellness center will be unavailable from 06/05/24 to 10/05/24 due to maintenance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 26 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4926 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 9.01
Overall Experience: 8.68
L
Latifa solo_traveller fr
10
2026-04-25 via Nuitee
F
Franck solo_traveller fr
8
2026-04-23 via Nuitee
F
Fabio family_with_children br
9
2026-04-23 via Nuitee
C
Charles family_with_children fr
9
Pros:

Situé en plein centre, bon rapport qualité prix

Cons:

Ras

2026-04-22 via Nuitee
B
Begoña solo_traveller es
8
Zona muy céntrico
Pros:

La piscina climatizada. Zona muy céntrica

Cons:

El sofá cama bastante incómodo y la moqueta en la habitación

2026-04-21 via Nuitee
I
Irene Trullas family_with_children es
7
2026-04-19 via Nuitee
S
Sbalbikero family_with_children es
9
Todo perfecto
Pros:

El comedor

2026-04-19 via Nuitee
L
lisa family_with_children fr
5
Se faire voler un cube et chargeur de téléphone par les femmes de ménages
Pros:

Proximité du centre ville

Cons:

Vol de chargeur de téléphone par les femmes de ménage

2026-04-19 via Nuitee
L
Laura solo_traveller es
10
2026-04-17 via Nuitee
A
Antonio solo_traveller es
5
Pros:

La ubicación

Cons:

El cuarto de baño,vañera y muy poca luz

2026-04-17 via Nuitee
P
Patricia solo_traveller es
8
2026-04-16 via Nuitee
M
MARIANO family_with_children ar
7
Bien pero me hubiera gustado que la descripción del hotel sea más específica y las imágenes no sean engañosas.
Pros:

Buena ubicación y excelente atención del bar. Precios accesibles.

Cons:

La piscina queda en el hotel de al lado. Tienes que salir e ir caminando.

2026-04-16 via Nuitee
A
Anthony family_with_children fr
2
Gâchée
Pros:

Oui plein centre

Cons:

Toutes les installations fermées

2026-04-16 via Nuitee
F
Francisca family_with_children es
5
Regular
Pros:

El hotel perfecto nos tártaro súper bien gracias

Cons:

Ke las piscina y zona de juegos están al lado en el hotel mercuri la piscina grande estaba fría y no paraban de regañar alos niños son niños entre 2 a 4 años no es justo

2026-04-15 via Nuitee
K
khalid family_with_children sa
9
2026-04-14 via Nuitee
S
Sebastian vasile solo_traveller fr
10
2026-04-14 via Nuitee
K
kitoguel solo_traveller ch
8
Pros:

Tout

Cons:

Le prix du parking

2026-04-13 via Nuitee
V
Vilchez family_with_children es
7
2026-04-13 via Nuitee
A
Ana solo_traveller es
8
2026-04-13 via Nuitee
M
María couple es
9
2026-04-12 via Nuitee