Novotel Andorra

Hotels
Novotel
8.2 (4935 reviews)
Crer. Prat De La Creu, 14 , Andorra la Vella , ad

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location near shops and amenities
Cons:
Cleanliness issues with the room
Inconsistent room quality for the price

Categories

Cleanliness
6.51
Poor hygiene and filthy carpets mentioned in reviews.
Service
9.48
Multiple mentions of friendly and attentive staff.
Location
9.52
Ideal location in the city; proximity to services praised.
Room Quality
6.97
Small rooms with old furniture mentioned; general dissatisfaction noted.
Amenities
8
Access to nearby pools and spas, but some inconsistency in reviews.
Value for Money
7.46
Comments on overpriced parking and inadequate room quality for price.
Food and Beverage
9.01
Breakfast and dinner options received positive feedback.
Overall Experience
8.68
Mixed feelings; great location and service but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Central Location in Andorra la Vella
The Novotel Andorra is perfectly situated in the heart of Andorra la Vella, offering easy access to the city's renowned boutiques and tax-free shopping destinations.

Relaxation and Dining Options
After a day of shopping or skiing, guests can unwind in the indoor or outdoor swimming pool, sauna, or hot tub. Indulge in a delicious meal at the hotel restaurant and enjoy a drink at one of the 3 onsite bars.

Family-Friendly Amenities
Families are welcome at Novotel Andorra, with up to 2 children staying for free when accompanied by parents. The hotel also provides access to amenities like a gym, spa, paddle courts, and a children's play area at the adjacent Mercure Hotel.

Book your stay at Novotel Andorra for a memorable and convenient experience.

Important information:

The pool, spa, gym, and playground are at the Mercure Hotel, next to the Novotel Andorra.

The wellness and fitness area is free of charge for our guests and is located in the Mercure Hotel, next to the Novotel Andorra.

Opening hours: to be consulted at the reception of the hotel

Swimming caps and flip-flops are not compulsory.

Changing rooms and lockers are available (2€).

Towels are available (free service).

Minors are allowed without age restriction.

The accommodations is located in the center of Andorra la Vella.

Half board rates do not include drinks.

Pets are allowed with no weight limit (maximum 2 per room); supplements apply.

Hotel parking is limited and assigned on a first-come, first-served basis; a supplement applies.

Please note that the wellness center will be unavailable from 06/05/24 to 10/05/24 due to maintenance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 26 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4935 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 9.01
Overall Experience: 8.68
A
Aurelie family_with_children es
8
2026-05-09 via Nuitee
R
Raquel family_with_children es
8
Muy buen hotel familiar
Pros:

El hotel es muy chulo y me gustó mucho que compartieran instalaciones con el hotel de al lado y poder disfrutar tanto del spa como del espacio infantil que es muy chulo y estaba muy limpio

Cons:

Nada todo muy bien

2026-05-08 via Nuitee
F
Felisa solo_traveller es
7
Pros:

La habitación amplia

Cons:

La cafetería tardaron mucho en servirnos y encima se le olvidó sacar llelo

2026-05-08 via Nuitee
M
MOOKYU solo_traveller kr
9
Pros:

호텔이 좀 낡긴 했는데 객실은 크고 더럽지는 않아요. 위치는 너무 편리하고 주차장 직원이 관리해주고 출입 자유로운 거라지 좋았어요. 조식은 깔끔하네요.

2026-05-07 via Nuitee
D
Daniel solo_traveller ch
9
Pros:

Nothing fancy, but great breakfast and good value for money

2026-05-07 via Nuitee
J
Juan solo_traveller es
9
Pros:

Ubicación

Cons:

El precio del buffet

2026-05-05 via Nuitee
I
Ignasi solo_traveller es
6
2026-05-05 via Nuitee
L
Laia solo_traveller es
10
2026-05-04 via Nuitee
D
Dumitru daniel family_with_children fr
10
Pros:

Très sympathique hôtel
Spa super
Très propre

2026-05-04 via Nuitee
M
Michael family_with_children fr
10
2026-05-03 via Nuitee
J
Juan solo_traveller es
9
Pros:

La ubicación

Cons:

Las habitaciones, para el precio que es... necesitan un arreglo

2026-05-03 via Nuitee
C
Clàudia family_with_children es
7
Pros:

Ubicación y desayuno

Cons:

Incomodidad de las camas

2026-05-03 via Nuitee
V
Vilchez perez solo_traveller es
10
2026-05-03 via Nuitee
S
Sergi family_with_children es
9
2026-05-01 via Nuitee
J
Jean solo_traveller fr
10
Pros:

Merci beaucoup à Oxana, la réceptionniste, pour son accueil chaleureux, sa gentillesse et son professionnalisme. Elle a rendu notre séjour encore plus agréable.

Un grand merci également à tout l’équipe de l’hôtel pour le confort, la propreté et l’ambiance accueillante. Nous avons passé un excellent séjour et reviendrons avec plaisir !

2026-04-30 via Nuitee
P
Patrice solo_traveller fr
8
2026-04-30 via Nuitee
H
Hubert family_with_children de
7
Pros:

Piscine top et petits déjeuners complet.

Cons:

Hôtel en travaux, ai récupéré ma voiture avec des projections de ciment sur la carosserie.

2026-04-28 via Nuitee
M
Michael family_with_children ie
9
2026-04-28 via Nuitee
M
Mohamed family_with_children es
10
2026-04-28 via Nuitee
M
Marta family_with_children es
8
Pros:

La ubicación

Cons:

Las camas podrían ser más cómodas

2026-04-27 via Nuitee