Novotel Andorra

Hotels
Novotel
8.2 (5172 reviews)
Crer. Prat De La Creu, 14 , Andorra la Vella , ad

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location near shops and amenities
Cons:
Cleanliness issues with the room
Inconsistent room quality for the price

Categories

Cleanliness
6.51
Poor hygiene and filthy carpets mentioned in reviews.
Service
9.48
Multiple mentions of friendly and attentive staff.
Location
9.52
Ideal location in the city; proximity to services praised.
Room Quality
6.97
Small rooms with old furniture mentioned; general dissatisfaction noted.
Amenities
8
Access to nearby pools and spas, but some inconsistency in reviews.
Value for Money
7.46
Comments on overpriced parking and inadequate room quality for price.
Food and Beverage
9.01
Breakfast and dinner options received positive feedback.
Overall Experience
8.68
Mixed feelings; great location and service but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Central Location in Andorra la Vella
The Novotel Andorra is perfectly situated in the heart of Andorra la Vella, offering easy access to the city's renowned boutiques and tax-free shopping destinations.

Relaxation and Dining Options
After a day of shopping or skiing, guests can unwind in the indoor or outdoor swimming pool, sauna, or hot tub. Indulge in a delicious meal at the hotel restaurant and enjoy a drink at one of the 3 onsite bars.

Family-Friendly Amenities
Families are welcome at Novotel Andorra, with up to 2 children staying for free when accompanied by parents. The hotel also provides access to amenities like a gym, spa, paddle courts, and a children's play area at the adjacent Mercure Hotel.

Book your stay at Novotel Andorra for a memorable and convenient experience.

Important information:

The pool, spa, gym, and playground are at the Mercure Hotel, next to the Novotel Andorra.

The wellness and fitness area is free of charge for our guests and is located in the Mercure Hotel, next to the Novotel Andorra.

Opening hours: to be consulted at the reception of the hotel

Swimming caps and flip-flops are not compulsory.

Changing rooms and lockers are available (2€).

Towels are available (free service).

Minors are allowed without age restriction.

The accommodations is located in the center of Andorra la Vella.

Half board rates do not include drinks.

Pets are allowed with no weight limit (maximum 2 per room); supplements apply.

Hotel parking is limited and assigned on a first-come, first-served basis; a supplement applies.

Please note that the wellness center will be unavailable from 06/05/24 to 10/05/24 due to maintenance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

8.2
Based on 5172 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 9.01
Overall Experience: 8.68
R
Real Enrichggvdjgdrvb solo_traveller es
10
2026-08-08 via Nuitee
A
ABDELLATIF family_with_children ma
8
Pros:

Exelent séjour à cette hôtel

Cons:

Rien

2026-08-08 via Nuitee
X
XAVI solo_traveller es
10
Pros:

Molt bona ubicacio

Cons:

La TV no es Smart tv

2026-08-08 via Nuitee
X
XAVI solo_traveller es
9
Pros:

Molt bona ubicacio

Cons:

La tv no es Smarttv

2026-08-08 via Nuitee
P
Perez family_with_children es
10
Hotel ideal para ir con niños!
Pros:

La cercania que esta del centro. Pueder ir por todo andando. Poder acceder al spa y area de juego.

Cons:

Quizas el sofa cama es un poco fino, para un adulto no creo q sea demasiado comodo…

2026-08-07 via Nuitee
D
Debmalya family_with_children nl
9
2026-08-07 via Nuitee
D
Diego family_with_children es
9
Pros:

Ubicación excelente, trato y disponibilidad del personal

Cons:

Necesita una mano ya en las instalaciones que están un poco anticuadas

2026-08-07 via Nuitee
D
D. family_with_children nl
10
2026-08-07 via Nuitee
F
francisco javier couple es
5
Buen ubicado, pero necesita reformar urgentemente
Pros:

La ubicación es perfecta, el desayuno está bastante completo.

Cons:

Las habitaciones tienen moquetas y aunque las camas son cómodas hay ácaros del siglo pasado.
Le falta una buena reforma y a mi juicio no es un 4* estrellas, más bien es un 3 * rozando el 2*.
También hay mucho huésped y el hotel pide a gritos ser reformado ya.

2026-08-06 via Nuitee
G
Grasiele family_with_children fr
10
ADORAMOS!
Pros:

LOCALIZAÇÃO excelente e estrutura do hotel. Conseguimos estender nossa estadia por mais 1 dia. Foi ótimo!

2026-08-06 via Nuitee
D
Domènech Gallart solo_traveller es
10
Cons:

Estaven a la part de la carretera i s'escoltava la fira que tancaven a les tantes...

2026-08-06 via Nuitee
C
Cristina family_with_children es
8
2026-08-06 via Nuitee
A
Anapa family_with_children es
10
Genial para la familia
Pros:

La habitación tenía una cama doble y un sofá para mis hijos. Hemos dormido fenomenal. Spa incluido en el precio. Atención muy amable.

2026-08-05 via Nuitee
P
Pierre solo_traveller fr
7
Pros:

L emplacement
Chambre unnpeu vieillotte
Biennpour le chien

Cons:

25 pour la voiture pas de borne elec
17 pour le chien
Trop cher
Compares a 185 euros 4personnes et 4 petit dej
Sinon ok

2026-08-04 via Nuitee
A
Antonio family_with_children es
7
Buena ubicación
Pros:

Está muy bien ubicado en Andorra la Vella

Cons:

El baño necesita una reforma está muy anticuado, el parking cuando llegamos no había disponibilidad de plazas en todo el día lo cual no es muy lógico siendo huéspedes del hotel y nos tocó aparcar y bajar con las maletas a 500 m

2026-08-03 via Nuitee
A
albert solo_traveller es
7
Pros:

Que es muy céntrico y puedes ir andando a todos los sitios.

Cons:

No podía dejar la bici en la habitación , pero lo solucionaron de forma eficiente

2026-08-03 via Nuitee
N
Nicolas family_with_children fr
7
Pros:

situation, buffet petit déjeuner, propreté

Cons:

spa extérieur, bar cher, accueil moyen, wifi débit moyen

2026-08-03 via Nuitee
M
Marina family_with_children es
9
2026-08-03 via Nuitee
R
Raquel family_with_children es
8
2026-08-03 via Nuitee
M
Miantsa family_with_children gp
8
2026-08-03 via Nuitee