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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Ski storage
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Ski storage
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Playground on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Reception hall
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Garage
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Health or beauty spa nearby
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Snow sports gear
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Central Location in Andorra la Vella
The Novotel Andorra is perfectly situated in the heart of Andorra la Vella, offering easy access to the city's renowned boutiques and tax-free shopping destinations.
Relaxation and Dining Options
After a day of shopping or skiing, guests can unwind in the indoor or outdoor swimming pool, sauna, or hot tub. Indulge in a delicious meal at the hotel restaurant and enjoy a drink at one of the 3 onsite bars.
Family-Friendly Amenities
Families are welcome at Novotel Andorra, with up to 2 children staying for free when accompanied by parents. The hotel also provides access to amenities like a gym, spa, paddle courts, and a children's play area at the adjacent Mercure Hotel.
Book your stay at Novotel Andorra for a memorable and convenient experience.
The pool, spa, gym, and playground are at the Mercure Hotel, next to the Novotel Andorra.
The wellness and fitness area is free of charge for our guests and is located in the Mercure Hotel, next to the Novotel Andorra.
Opening hours: to be consulted at the reception of the hotel
Swimming caps and flip-flops are not compulsory.
Changing rooms and lockers are available (2€).
Towels are available (free service).
Minors are allowed without age restriction.
The accommodations is located in the center of Andorra la Vella.
Half board rates do not include drinks.
Pets are allowed with no weight limit (maximum 2 per room); supplements apply.
Hotel parking is limited and assigned on a first-come, first-served basis; a supplement applies.
Please note that the wellness center will be unavailable from 06/05/24 to 10/05/24 due to maintenance.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 26 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Localización, limpieza, amabilidad, buen buffet
Todo correcto
La piscina y la ubicación
El trato de la mujer de la piscina
La
Ubicación
El colchón mejorable
Por la mañana entraron 2 veces a limpiar estando nosotros dormidos aún. Imaginad el susto. Y no eran las 10 de la mañana sino alrededor de las 8 am.
La limpieza , la comodidad y el personal muy amable
El parking, excesivamente caro
La ubicación y el personal correcto.
El sofá cama era muy incomodo, un colchón muy fino donde se notaba todo en la espalda
Emplacement centre ville
La restauration n'est pas à la hauteur
Le pdj est a fuir
El desayuno, el spa y la ubicación, a una calle de la avenida meritxell y delante del río Valira. El servicio muy atento y amable. En la habitación jabón de rituals.
En la cena había poca variedad en el bufete y me pareció muy caro por lo que se ofrecía. La habitación muy pequeña para cuatro personas, el colchón del sofá cama muy inccomodo.
Отзывчивый персонал, разнообразные завтраки, широкий спа
Bien placé en centre ville. Calme et petit déjeuner très bien.
Emplacement
Manque d'indications lors de la réservation du parking payant, et de l'espace balnéothérapie et piscine, or de l'hôtel.
Obliger de sortir pour y accéder.
Hôtel vieillissant, propreté moyen et personnel pas très souriant.
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