Novotel Andorra

Hotels
•
Novotel
8.2 (5244 reviews)
Crer. Prat De La Creu, 14 , Andorra la Vella , AD

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location near shops and amenities
Cons:
Cleanliness issues with the room
Inconsistent room quality for the price

Categories

Cleanliness
6.51
Poor hygiene and filthy carpets mentioned in reviews.
Service
9.48
Multiple mentions of friendly and attentive staff.
Location
9.52
Ideal location in the city; proximity to services praised.
Room Quality
6.97
Small rooms with old furniture mentioned; general dissatisfaction noted.
Amenities
8
Access to nearby pools and spas, but some inconsistency in reviews.
Value for Money
7.46
Comments on overpriced parking and inadequate room quality for price.
Food and Beverage
9.01
Breakfast and dinner options received positive feedback.
Overall Experience
8.68
Mixed feelings; great location and service but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Central Location in Andorra la Vella
The Novotel Andorra is perfectly situated in the heart of Andorra la Vella, offering easy access to the city's renowned boutiques and tax-free shopping destinations.

Relaxation and Dining Options
After a day of shopping or skiing, guests can unwind in the indoor or outdoor swimming pool, sauna, or hot tub. Indulge in a delicious meal at the hotel restaurant and enjoy a drink at one of the 3 onsite bars.

Family-Friendly Amenities
Families are welcome at Novotel Andorra, with up to 2 children staying for free when accompanied by parents. The hotel also provides access to amenities like a gym, spa, paddle courts, and a children's play area at the adjacent Mercure Hotel.

Book your stay at Novotel Andorra for a memorable and convenient experience.

Important information:

The pool, spa, gym, and playground are at the Mercure Hotel, next to the Novotel Andorra.

The wellness and fitness area is free of charge for our guests and is located in the Mercure Hotel, next to the Novotel Andorra.

Opening hours: to be consulted at the reception of the hotel

Swimming caps and flip-flops are not compulsory.

Changing rooms and lockers are available (2€).

Towels are available (free service).

Minors are allowed without age restriction.

The accommodations is located in the center of Andorra la Vella.

Half board rates do not include drinks.

Pets are allowed with no weight limit (maximum 2 per room); supplements apply.

Hotel parking is limited and assigned on a first-come, first-served basis; a supplement applies.

Please note that the wellness center will be unavailable from 06/05/24 to 10/05/24 due to maintenance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

8.2
Based on 5244 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 9.01
Overall Experience: 8.68
F
FRED • solo_traveller • dz
9
Pros:

Parfait

2026-09-12 • via Nuitee
M
Michael • extended_group • us
8
Great food, excellent location, nice service.
Pros:

Breakfast was first rate with all aspects covered. Exceptional. Location was exceptional with walkability to key points. Room size and bathroom were excellent as was view.

Cons:

Gym situations was odd next door in another hotel and equipment was a jumble and not user friendly. Ended up spending money to go elsewhere.

2026-09-10 • via Nuitee
K
Kosovskaa • family_with_children • es
10
2026-09-10 • via Nuitee
L
LAIA • solo_traveller • es
10
2026-09-10 • via Nuitee
F
Francisco Jose • solo_traveller • es
9
2026-09-09 • via Nuitee
I
Ignacio • solo_traveller • es
9
2026-09-09 • via Nuitee
L
Lozano Coronado • solo_traveller • es
9
Pros:

El servicio la piscina

Cons:

En la segunda habitación faltaba escritorio la caja fuerte estaba muy caliente porque debajo estaba la nevera el jacuzzi falta la baranda

2026-09-08 • via Nuitee
A
Alicia • family_with_children • es
10
Pros:

Su ubicación es perfecta para conocer la ciudad, además el personal encantador

2026-09-07 • via Nuitee
P
Pedro • family_with_children • es
8
Pros:

Trato del personal

Cons:

Aire acondicionado ruidoso,moqueta del suelo para combiar y soporte alcachofa suelto que se cayo encima de la cabeza

2026-09-06 • via Nuitee
N
Nano • family_with_children • es
9
Maravilloso
Pros:

El desayuno buffet divino. La ubicación en el centro perfecta y con parquing por 27 euros en el mismo hotel, muy correcto el personal y limpieza excelente. Cabe destacar que me dejaron dejar el coche en el parking para hacer unas compras casi 1h30 después del cheking.

Cons:

No es que no me gustara, el hotel el del año 92 y está un pelín anticuado sobretodo los baños y las moquetas, pero por los demás excelentes.

2026-09-06 • via Nuitee
J
Jaime • family_with_children • es
8
2026-09-06 • via Nuitee
C
Carlos • solo_traveller • es
9
Pros:

La ubicación, todo el personal, el desayuno, el spa, la cama super cómoda, el sofa cama de mi hijo super cómodo, todo, un gran hotel calidad precio, el parking super bien de precio, porque los parking exteriores son más caros, lo están reformando y nos tocó una habitación ya reformada y super bien, enhorabuena Novotel Andorra.

Cons:

Nada, pero por decir algo a mejorar, el aire acondicionado hace un poco de ruido. Todo lo demás es perfecto.

2026-09-06 • via Nuitee
M
MIRIAM • couple • es
10
2026-09-06 • via Nuitee
J
Jordi • solo_traveller • es
1
Desastre
Pros:

La ubicación

Cons:

Estaban en obras, a las 7 de la mañana ya empezavan a destruir la tercera planta, no descansamos nada, muy muy mal

2026-09-06 • via Nuitee
J
Jaime • solo_traveller • es
8
Pros:

Como siempre, la localización del hotel, el trato, y escuchar el rio.

Cons:

Siempre vamos al mismo hotel, porque me encanta el spa y tiene una sauna espectacular.
Lo malo es, q esta vez no estaba en funcionamiento y no se nos informó. La verdad que me molesto bastante.

2026-09-06 • via Nuitee
X
Xaviet • couple • es
8
2026-09-05 • via Nuitee
M
Mario • family_with_children • es
10
2026-09-04 • via Nuitee
D
Daniel Batista • solo_traveller • pt
10
2026-09-04 • via Nuitee
M
Mario • family_with_children • es
10
2026-09-04 • via Nuitee
M
Minea • family_with_children • es
10
Pros:

Bien ubicado

2026-09-03 • via Nuitee