NH Ciudad de Santander

Hotels
•
NH Hotels
8.3 (1484 reviews)
Menendez Pelayo,13-15 , Santander , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast selection
Cons:
Cleanliness issues
Small room sizes
Parking difficulties

Categories

Cleanliness
7.8
Some reviews mentioned issues with cleanliness in bathrooms.
Service
9.3
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.3
The location is frequently highlighted as a strong point, close to key attractions.
Room Quality
7.8
Several comments noted small room sizes and mixed feelings about amenities.
Amenities
7.8
Amenities mention includes parking issues and bathroom functionality.
Value for Money
7.8
The value for money was questioned due to the hotel's rate versus service.
Food and Beverage
8.3
Breakfast was often noted positively, although restaurant accessibility was a concern.
Overall Experience
8.3
Overall experience leaning positive, with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:03

Property Description

Modern Hotel near Santander Ferry Port
This modern hotel, just a 15-minute walk from Santander Ferry Port, offers a convenient location for travelers. The air-conditioned rooms with flat-screen satellite TV and free Wi-Fi provide a comfortable stay.

Convenient Location and Nearby Attractions
NH Ciudad de Santander is ideally situated, with Santander Cathedral and the Palacio de Festivales Convention Centre within walking distance. Sardinero Beach is also just 2 km away, perfect for a relaxing day by the sea.

Stylish Rooms and Amenities
The hotel's stylish rooms, decorated in neutral tones, offer a restful retreat. Guests can enjoy a selection of pillows and complimentary toiletries in the bathrooms. Additionally, the hotel provides a healthy NH AntiOx breakfast and a café-bar for convenience.

Book your stay at NH Ciudad de Santander for a memorable and comfortable experience.

Important information:

Please note that the snack bar hours are from Monday to Thursday from 10:00 to 14:30 and 19:00 to 23:00. From Friday to Sunday, and holidays as well, it is open from 10:00 to 14:30. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1484 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 8.3
M
Maria Jesús • couple • es
10
Gran relación calidad-precio y funcional.
Pros:

Funcional, personal muy amable y un muy buen desayuno.

Cons:

Un poco alejado de los sitios en donde me reunía y
un parking muy limitado en espacio.

2026-05-29 • via Nuitee
M
MARTIN • solo_traveller • es
10
Pros:

Ubicación y amabilidad personal

Cons:

Muy pequeñas jas habitaciones

2026-05-29 • via Nuitee
A
Angel • couple • bg
10
Central location, very convenient beds, very nice staff
Pros:

Central location, very convenient beds, very nice staff, modern style, I would stay again in this hotel during my next visits! Even I got early check-in at 9 am in the morning, which was a great service after a long flight

2026-05-29 • via Nuitee
H
Hernan Dario • couple • ar
10
Pros:

Excelente hotel, la limpieza, la ubicación.
El personal muy amable y de excelente humor.

2026-05-28 • via Nuitee
F
Florian • family_with_children • fr
9
Pros:

L'emplacement

Cons:

Néant

2026-05-28 • via Nuitee
K
Kateryna • couple • gb
8
Pros:

The room is spacious. The bathroom is clean and has comfy towels and nice shampoo, gel, body lotion. There are tea and coffee facilities and a well-stocked minibar. The AC works well, the TV is good, the beds are comfy and there is a small balcony. The elevator is a bit too small and there is no peephole on the door and no safety latch.

Cons:

There is no full body length mirror in the room and the safe is too small to store a laptop.

2026-05-28 • via Nuitee
Y
Yiyan • solo_traveller • gb
8
2026-05-27 • via Nuitee
M
Marianne • couple • cl
5
2026-05-27 • via Nuitee
W
William • couple • gb
6
Pros:

Nice reception friendly staff

Cons:

Old refurbished building, lifts very small and old, corridors narrow, bathroom door narrow, room was dated in appearance

2026-05-26 • via Nuitee
E
Estanislao • couple • ar
10
Agradable hotel, bien situado y atendido.
Pros:

Muy agradable y bien situado.

2026-05-25 • via Nuitee
N
Nerea • couple • es
9
2026-05-24 • via Nuitee
S
Soledad • solo_traveller • pe
9
Pros:

Habitacion

Cons:

Todo ok

2026-05-24 • via Nuitee
L
LUISA • couple • it
8
2026-05-24 • via Nuitee
L
luciano • solo_traveller • it
10
2026-05-24 • via Nuitee
J
Jane • extended_group • gb
9
A good place to stay for a night in Santander
Pros:

The breakfast was excellent and the location was very good to look around Santander on foot. The staff were also very helpful.

Cons:

Nothing

2026-05-23 • via Nuitee
C
consuelo izaguirre • family_with_children • es
7
2026-05-19 • via Nuitee
F
Francisco • solo_traveller • es
9
Pros:

Personal muy atento ,nos dejó meter la moto en el garaje sin cobrarnos ,las habitaciones son muy cómodas

Cons:

Que se escucha mucho la habitación de al lado

2026-05-19 • via Nuitee
L
Lucía jambrino • solo_traveller • es
10
Opinión personal
Pros:

La ubicación buenísima, la habitación amplia y muy limpia y el trato con la gente que trabaja fue genial

2026-05-17 • via Nuitee
R
Raquel • extended_group • es
9
2026-05-17 • via Nuitee
L
Laura Garin Cuesta • solo_traveller • es
8
2026-05-17 • via Nuitee