NH Ciudad de Santander

Hotels
NH Hotels
8.3 (1451 reviews)
Menendez Pelayo,13-15 , Santander , es

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast selection
Cons:
Cleanliness issues
Small room sizes
Parking difficulties

Categories

Cleanliness
7.8
Some reviews mentioned issues with cleanliness in bathrooms.
Service
9.3
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.3
The location is frequently highlighted as a strong point, close to key attractions.
Room Quality
7.8
Several comments noted small room sizes and mixed feelings about amenities.
Amenities
7.8
Amenities mention includes parking issues and bathroom functionality.
Value for Money
7.8
The value for money was questioned due to the hotel's rate versus service.
Food and Beverage
8.3
Breakfast was often noted positively, although restaurant accessibility was a concern.
Overall Experience
8.3
Overall experience leaning positive, with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:03

Property Description

Modern Hotel near Santander Ferry Port
This modern hotel, just a 15-minute walk from Santander Ferry Port, offers a convenient location for travelers. The air-conditioned rooms with flat-screen satellite TV and free Wi-Fi provide a comfortable stay.

Convenient Location and Nearby Attractions
NH Ciudad de Santander is ideally situated, with Santander Cathedral and the Palacio de Festivales Convention Centre within walking distance. Sardinero Beach is also just 2 km away, perfect for a relaxing day by the sea.

Stylish Rooms and Amenities
The hotel's stylish rooms, decorated in neutral tones, offer a restful retreat. Guests can enjoy a selection of pillows and complimentary toiletries in the bathrooms. Additionally, the hotel provides a healthy NH AntiOx breakfast and a café-bar for convenience.

Book your stay at NH Ciudad de Santander for a memorable and comfortable experience.

Important information:

Please note that the snack bar hours are from Monday to Thursday from 10:00 to 14:30 and 19:00 to 23:00. From Friday to Sunday, and holidays as well, it is open from 10:00 to 14:30. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1451 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 8.3
S
Sylvie solo_traveller fr
8
Pros:

Correspond a l'annonce

Cons:

Rien

2026-05-16 via Nuitee
J
Jennifer couple gb
8
Pros:

Breakfast varied and nice ladies offering freshly cooked eggs etc. Location quite close to centre and promenade. Nice room, Nice bed and gift of ball for our dog (25€ per night though…)

Cons:

No restaurant, no bar (apparently there is at weekends) As with many dog friendly stays you are not meant to leave your dog in the room, so we breakfast separately. A small area to eat with pet would be nice…

2026-05-14 via Nuitee
A
Argo Alexander solo_traveller es
10
2026-05-12 via Nuitee
E
Emilio solo_traveller es
10
2026-05-11 via Nuitee
S
Sergio couple ar
10
Pros:

La ubicación es excelente!

Cons:

Nada para reprochar!

2026-05-11 via Nuitee
T
Tere couple es
8
Buen estancia, si vuelvo a Santander repito hotel
Pros:

No desayuné en el hotel, lo que más me gusta es su ubicación. Otras veces he ido en coche esta vez fui en taxi.

2026-05-11 via Nuitee
T
Tina solo_traveller gb
7
2026-05-08 via Nuitee
E
emanuele extended_group it
6
Pros:

La colazione

Cons:

Nel bagno era presente un notevole puzzo di fogna

2026-05-06 via Nuitee
P
PierBia couple it
8
Ottima struttura , personale disponibile e cordiale .
Pros:

parcheggio nella struttura , buona posizione per la visita della città

2026-05-06 via Nuitee
A
Avance Import solo_traveller es
8
2026-05-05 via Nuitee
R
Rebeca solo_traveller es
9
Pros:

Pet friendly, amabilidad personal, limpieza.

Cons:

Todo bien.

2026-05-04 via Nuitee
C
Cédric family_with_children fr
8
Pros:

Excellent accueil, parking, bon emplacement, excellent petit déjeuner, gentillesse du personnel.

2026-05-03 via Nuitee
N
Nadiya couple es
10
Perfecto. Solo molesta el ruido .
Pros:

Personal muy amable y atento. Hotel bien ubicado.

Cons:

Ruido en la habitación an que está apagado aire.

2026-05-02 via Nuitee
M
Millena extended_group bg
6
2026-05-02 via Nuitee
M
maurizio extended_group it
8
Pros:

Posizione. Gentilezza dello staff

Cons:

Luce in stanza assolutamente insufficiente

2026-05-01 via Nuitee
L
Lamela couple ar
8
2026-05-01 via Nuitee
J
Jeffrey couple gb
10
Will definitely revisit
Pros:

The staff were extremely helpful and friendly. There is outside gated parking for larger cars and the location was great for bars and restaurants. We were getting the ferry back and it is only a ten minute drive from the hotel.

Cons:

There is no actual restaurant however there are numerous restaurants in a short walking distance.

2026-04-30 via Nuitee
V
Virginia solo_traveller es
10
Excepcional.
2026-04-28 via Nuitee
I
Iñigo couple es
9
2026-04-26 via Nuitee
G
Georgi Kirilov solo_traveller bg
10
Pros:

Bien situado

2026-04-24 via Nuitee