NH Ciudad de Santander

Hotels
NH Hotels
8.3 (1401 reviews)
Menendez Pelayo,13-15 , Santander , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast selection
Cons:
Cleanliness issues
Small room sizes
Parking difficulties

Categories

Cleanliness
7.8
Some reviews mentioned issues with cleanliness in bathrooms.
Service
9.3
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.3
The location is frequently highlighted as a strong point, close to key attractions.
Room Quality
7.8
Several comments noted small room sizes and mixed feelings about amenities.
Amenities
7.8
Amenities mention includes parking issues and bathroom functionality.
Value for Money
7.8
The value for money was questioned due to the hotel's rate versus service.
Food and Beverage
8.3
Breakfast was often noted positively, although restaurant accessibility was a concern.
Overall Experience
8.3
Overall experience leaning positive, with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:03

Property Description

Modern Hotel near Santander Ferry Port
This modern hotel, just a 15-minute walk from Santander Ferry Port, offers a convenient location for travelers. The air-conditioned rooms with flat-screen satellite TV and free Wi-Fi provide a comfortable stay.

Convenient Location and Nearby Attractions
NH Ciudad de Santander is ideally situated, with Santander Cathedral and the Palacio de Festivales Convention Centre within walking distance. Sardinero Beach is also just 2 km away, perfect for a relaxing day by the sea.

Stylish Rooms and Amenities
The hotel's stylish rooms, decorated in neutral tones, offer a restful retreat. Guests can enjoy a selection of pillows and complimentary toiletries in the bathrooms. Additionally, the hotel provides a healthy NH AntiOx breakfast and a café-bar for convenience.

Book your stay at NH Ciudad de Santander for a memorable and comfortable experience.

Important information:

Please note that the snack bar hours are from Monday to Thursday from 10:00 to 14:30 and 19:00 to 23:00. From Friday to Sunday, and holidays as well, it is open from 10:00 to 14:30. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1401 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 8.3
F
Frederic couple es
9
Todo perfecto
Pros:

la ubicación y las camas cómodas

Cons:

Todo perfecto

2026-03-28 via Nuitee
A
Andrea family_with_children es
8
2026-03-24 via Nuitee
M
MARIA PILAR couple es
9
2026-03-23 via Nuitee
M
Merche family_with_children es
10
Pros:

Ubicación fantástica. Al lado del centro, del paseo, de las bodegas, tiendas y a 15 minutos caminando de la playa del Sardinero.

Cons:

Mucho calor en las instalaciones del hotel.

2026-03-23 via Nuitee
M
Merche couple es
10
Pros:

La ubicación excelente y el personal muy amable

2026-03-22 via Nuitee
L
LUIS MIGUEL extended_group es
7
2026-03-22 via Nuitee
D
Derek family_with_children ie
9
2026-03-20 via Nuitee
M
MARIA JOSE couple es
10
Pros:

La habitación muy cómoda

Cons:

Poca luz en la habitación. Pero acogedora.

2026-03-20 via Nuitee
D
Diego couple es
10
2026-03-20 via Nuitee
I
isabel couple es
9
Cómoda y agradabilísima
Pros:

Excelente el trato y la atención con el personal.
Situación en relación precio
Limpieza
Aparcamiento
Admite mascotas

Cons:

Nada
Todo muy ben en un hotel de este tipo.

2026-03-17 via Nuitee
D
David couple gb
7
Pros:

All good

2026-03-15 via Nuitee
P
Pablo couple es
9
2026-03-13 via Nuitee
A
Ana couple es
9
2026-03-13 via Nuitee
J
Jordi couple es
8
Cons:

El baño necesita un lavado de cara y quitar las bañeras por una ducha, mucho mas practicas

2026-03-10 via Nuitee
M
Maria del carmen couple do
10
Pros:

Ubicación limpieza y persona

2026-03-09 via Nuitee
M
Maria solo_traveller es
8
Tiene una ubicación perfecta, cerca de la zona de picoteo y ocio. Hotel limpio, la cama muy cómoda. A destacar el person
Pros:

La ubicación, la cama muy cómoda, y el
Personal de recepción del hotel muy amable

Cons:

La bañera, se salía el agua y no había escobilla en el baño

2026-03-08 via Nuitee
F
Felipe solo_traveller ch
8
2026-03-08 via Nuitee
B
Borja family_with_children es
9
2026-03-05 via Nuitee
N
Nadav couple gb
10
Very comfortable stay, we will be back!
Pros:

Lovely stay with our dog. They were so nice and accommodating. Beds were super comfy and the location is good too for the city itself. We actually ended up extending our stay. It was so easy in terms of parking and in terms of going for dinner and leaving the dog in the room, what more could we want!

2026-03-02 via Nuitee
P
Paul couple gb
6
See above
Pros:

Great location. Nice breakfast. Super helpful reception staff.

Cons:

No room service or bar facilities Fri-Sun??!
Room very small.
€25 surcharge for pet and €15 to park on site. I thought this was excessive

2026-03-01 via Nuitee