NH Ciudad de Santander

Hotels
•
NH Hotels
8.3 (1381 reviews)
Menendez Pelayo,13-15 , Santander , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast selection
Cons:
Cleanliness issues
Small room sizes
Parking difficulties

Categories

Cleanliness
7.8
Some reviews mentioned issues with cleanliness in bathrooms.
Service
9.3
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.3
The location is frequently highlighted as a strong point, close to key attractions.
Room Quality
7.8
Several comments noted small room sizes and mixed feelings about amenities.
Amenities
7.8
Amenities mention includes parking issues and bathroom functionality.
Value for Money
7.8
The value for money was questioned due to the hotel's rate versus service.
Food and Beverage
8.3
Breakfast was often noted positively, although restaurant accessibility was a concern.
Overall Experience
8.3
Overall experience leaning positive, with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:03

Property Description

Modern Hotel near Santander Ferry Port
This modern hotel, just a 15-minute walk from Santander Ferry Port, offers a convenient location for travelers. The air-conditioned rooms with flat-screen satellite TV and free Wi-Fi provide a comfortable stay.

Convenient Location and Nearby Attractions
NH Ciudad de Santander is ideally situated, with Santander Cathedral and the Palacio de Festivales Convention Centre within walking distance. Sardinero Beach is also just 2 km away, perfect for a relaxing day by the sea.

Stylish Rooms and Amenities
The hotel's stylish rooms, decorated in neutral tones, offer a restful retreat. Guests can enjoy a selection of pillows and complimentary toiletries in the bathrooms. Additionally, the hotel provides a healthy NH AntiOx breakfast and a café-bar for convenience.

Book your stay at NH Ciudad de Santander for a memorable and comfortable experience.

Important information:

Please note that the snack bar hours are from Monday to Thursday from 10:00 to 14:30 and 19:00 to 23:00. From Friday to Sunday, and holidays as well, it is open from 10:00 to 14:30. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1381 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 8.3
B
Borja • family_with_children • es
9
2026-03-05 • via Nuitee
N
Nadav • couple • gb
10
Very comfortable stay, we will be back!
Pros:

Lovely stay with our dog. They were so nice and accommodating. Beds were super comfy and the location is good too for the city itself. We actually ended up extending our stay. It was so easy in terms of parking and in terms of going for dinner and leaving the dog in the room, what more could we want!

2026-03-02 • via Nuitee
P
Paul • couple • gb
6
See above
Pros:

Great location. Nice breakfast. Super helpful reception staff.

Cons:

No room service or bar facilities Fri-Sun??!
Room very small.
€25 surcharge for pet and €15 to park on site. I thought this was excessive

2026-03-01 • via Nuitee
P
Pilar • solo_traveller • es
8
Céntrico y la cama e iluminación siempre buenos en NH, escaso en mántenimiento diario.
Pros:

Bien situado, cama cómoda, personal muy agradable. Que acepten mascotas y pongan cama y cazuelas se agradece y se valora mucho.

Cons:

Para ser un NH extraña que el tope de la puerta estuviera roto con riesgo de clavarte el tornillo, que los botes de gel y champú estuvieran vacíos (lo repusieron cuando lo dijimos a quien hacía las habitaciones al día siguiente) Es 3 estrellas, las habitaciones no van a ser como en 4 estrellas, pero era muy pequeña

2026-02-27 • via Nuitee
G
García • solo_traveller • es
8
Pros:

La ubicación

Cons:

El garaje del hotel es exterior, al aire libre, de muy mal acceso, con muy pocas plazas para aparcar, muy estrechas y con pocas posibilidades de maniobra por los otros vehículos aparcados. Mi vehículo sufrió un roce por parte de otro cliente, dada la estrechez de las plazas asignadas, y la dificultad de maniobra en el garaje. Poco recomendable sobre todo para vehículos grandes.

2026-02-27 • via Nuitee
J
Jorge Andres • couple • es
10
2026-02-26 • via Nuitee
I
IGNACIO • family_with_children • es
8
Cumplió con las expectativas, con un personal de 10, y un hotel limpio
Pros:

Lo mejor, el personal, un trato excelente, de todos. Lo segundo mejor, la ubicación del hotel. El desayuno, era discreto, sin más, y el acceso al aparcamiento exterior, para que el me dieron plaza, si no eres hábil con el volante, puede ser difícil, pero las plazas están bien de tamaño. Sin duda, es un hotel recomendable.

Cons:

Las puertas de las habitaciones permiten el paso del ruido del pasillo, y la luz por la parte de abajo.

2026-02-23 • via Nuitee
B
Barbara • couple • gb
9
2026-02-23 • via Nuitee
J
Jacqueline • couple • gb
9
Great location and super handy for the ferry!
Pros:

Great location and friendly Staff. We stayed here before earlier in the year and would definitely return next time!

Cons:

Nothing to dislike

2026-02-08 • via Nuitee
I
Irene • couple • es
8
2026-01-31 • via Nuitee
P
Pedro Jose Gonzalez • solo_traveller • es
10
Pros:

Todo.

Cons:

Nada que objetar.

2026-01-29 • via Nuitee
C
Carlo • solo_traveller • it
10
Riposante
Pros:

Facilmente raggiungibile dall’autostrada, pulita e confortevole, personale molto gentile ed efficiente.

2026-01-29 • via Nuitee
J
JOSE MANUEL • couple • es
8
2026-01-27 • via Nuitee
C
Claudia Cecilia • family_with_children • es
9
Pros:

Buen tamaño de la habitación y el baño.

Cons:

Las cortinas no se podían poner total black, como que no llegaba a cubrir toda la ventana entonces siempre entraba luz a la mañana..

2026-01-22 • via Nuitee
L
Luis F • couple • es
9
Pros:

Llegue tras anulación por parte de booking del alojamiento que tenía pagado y reservado (un apartamento). Se me ofreció sustituirlo una vez apareció el problema, y básicamente fuimos aquí porque más o menos tenía la misma situación que el apartamento anulado. Quito cierta independencia en cuanto a desayunar y libertad para cocinar, pero excepto eso, todo fue estupendo.

Cons:

Que me violinista me cobrara por un alojamiento que no existía

2026-01-19 • via Nuitee
J
JOSE ANTONIO • couple • es
8
2026-01-19 • via Nuitee
F
fernando • solo_traveller • es
5
Pros:

Ubicacion

Cons:

Habitación olía mal. Desagues

2026-01-19 • via Nuitee
D
Deborah • couple • gb
7
Served it’s purpose
Pros:

Central location

Cons:

N/A

2026-01-19 • via Nuitee
E
Elizabeth • couple • gb
3
Poor
Pros:

Location, onsite parking

Cons:

Fire alarm going off twice during the night, noise from adjacent room early hours of morning and later on in the morning, we had hardly any sleep and had an 8 hour drive the next day, not a good start to our holiday!

2026-01-19 • via Nuitee
F
Francisco • couple • es
8
2026-01-19 • via Nuitee