Hotel Boston

Hotels
7.2 (943 reviews)
40 Mt. Hood Road , Boston , us
+1 617-523-3600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Clean and professional staff
Good location
Free room upgrades
Cons:
Multiple cleanliness issues
Service and maintenance responses slow
Uncomfortable beds

Categories

Cleanliness
7.01
Some guests mentioned cleanliness was acceptable, but concerns like stains suggest room for improvement.
Service
7.98
While some staff were helpful, issues during check-in and maintenance calls impacted the perceived service.
Location
8.52
The hotel is well-located, making it convenient for guests.
Room Quality
6.47
Rooms showed signs of wear, with problems mentioned regarding comfort and cleanliness.
Amenities
7.5
Basic amenities available, but not comprehensive. Free upgrades were appreciated.
Value for Money
6.96
Pricing appears fair for the quality provided, though additional fees were noted.
Food and Beverage
6.01
Limited options mentioned, with no specific feedback on quality.
Overall Experience
7.18
A mixed experience with notable highs but significant lows such as service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 16:45

Property Description

Convenient Location
Strategically located near public transport links to Boston city centre, offering easy access to local attractions like Fenway Park.

Modern Amenities
Completely non-smoking hotel with free high-speed internet, in-room coffeemakers, and on-site laundry facilities.

Nearby Attractions
Short drive to Hynes Convention Center, Massachusetts State House, Faneuil Hall, Harvard University, and Children's Museum.

To experience comfort and convenience during your stay in Boston, book now at our suburban hotel.

Important information:

Guests must be 21 years old or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 943 reviews
Cleanliness: 7.01
Service: 7.98
Location: 8.52
Room Quality: 6.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 6.01
Overall Experience: 7.18
P
Pierre Gerard Diss • solo_traveller • fr
7
Pas mal
Pros:

Proche du métro pour se rendre dans le centre de Boston ( 25mn).
Petit dej complet

Cons:

Climatisation bruyante et mal positionnée ( rideaux dessus).
Parking payant (25$ /jour ) alors qu'eloigné du centre de Boston et faisant parti de l'hôtel

2026-08-08 • via Nuitee
J
Julie • extended_group • us
8
2026-08-08 • via Nuitee
L
Lola • solo_traveller • ar
1
Everything was dirty, insects, dirt and the staff at the hotel was rude and disrespectful when I kindly asked them to cl
Pros:

Nothing. Everything was dirty, mud in the floor, dirty bathroom and there were insects in the bed.

Cons:

Everything. Do not spend your money here

2026-08-08 • via Nuitee
M
Margaret • family_with_children • gb
9
Good location
Pros:

The room was a good size with good facilities,
The room was clean and breakfast was good.
The location was good.

Cons:

The staff were variable.
At check in the person on the desk seem confused.
At check out the woman was outside smoking and watched me struggle to climb up the stairs with my luggage and then said "Are you checking out? I can just take your key."
However my daughter had positive interactions with front desk and the breakfast staff were helpful.

2026-08-07 • via Nuitee
F
Fabio • solo_traveller • it
10
Pernottamento una notte
Pros:

Posizione a circa 7 km dal centro ma con la fermata della metro a 5 minuti a piedi, non era una camera ma quasi un appartamento con cucina e salotto, la possibilità di parcheggiare l'auto, tra l'altro noi siamo arrivati alle 10 della mattina e l'abbiamo parcheggiata subito anche se poi siamo rientrati alla sera alle 20, la colazione per me sufficiente perché preferisco il dolce al salato, direi proprio super consigliato 👍

Cons:

Nulla

2026-08-06 • via Nuitee
N
Ntale • solo_traveller • rw
7
A good place to stay next time am in Boston.
Pros:

The beds were good and rooms big. The staff especially Hellen was very helpful when I checked in. She went an extra mile to ensure reported payment issues in the system are fixed and was courteous.

Cons:

They don’t clean the rooms daily and even when I asked for cleaning, it was not done only changed bedsheets but the floor remained dirty for the period of 4 days.

2026-08-02 • via Nuitee
H
Helen • solo_traveller • ie
5
2026-08-02 • via Nuitee
A
Annie • family_with_children • ca
6
Ordinaire
Pros:

L’emplacement

Cons:

En rénovation, la construction commence à 7:30 et ça fait du bruit , pas moyen de dormir .
Nous avons eu une chambre complètement rénovée car la nôtre n’était pas prête .
Ils ont omis de bien nettoyer et il y avait des résidus de construction un peu partout.
Déjeuner ok sans plus.

2026-07-22 • via Nuitee
R
Rodgerson • extended_group • us
6
Great for a value stay in Boston!
Pros:

Breakfast was pretty standard, but clean area which was great considering how many people were there. Room was clean, and AC definitely worked almost too well. Staff let us do a late checkout now questions asked which was amazing.

Cons:

Outdated furniture. Chair in our room has seen better days. Was genuinely scared to put anything on it. Also there was a dead beetle in the bathroom.

2026-07-20 • via Nuitee
P
Paola • solo_traveller • it
8
2026-07-20 • via Nuitee
A
Andres • couple • cl
8
2026-07-17 • via Nuitee
L
Levi • couple • nl
8
2026-07-16 • via Nuitee
R
Rosalie • couple • nz
3
A very tired hotel
Pros:

The breakfast was good. Location was excellent for T station to Boston College.

Cons:

The room was not clean, the bed was atrociously soft and had roll together. The noise from the room above kept us awake, the decor was tired including holes in the curtains.

2026-07-09 • via Nuitee
Y
Yahui • couple • cn
6
Pros:

前台服务人员很热情、很好！

Cons:

房间较小，设施陈旧。空调声太大。

2026-07-09 • via Nuitee
C
Connie • solo_traveller • us
8
Clean and comfortable
Pros:

Convenient location, breakfast included

Cons:

N/A

2026-07-03 • via Nuitee
L
Lei • solo_traveller • us
2
2026-07-03 • via Nuitee
M
Martinez • solo_traveller • us
1
2026-07-02 • via Nuitee
A
Arpita • solo_traveller • in
7
2026-06-27 • via Nuitee
D
Dayssoinae • couple • us
10
2026-06-25 • via Nuitee
M
Michael • solo_traveller • ae
9
Comfortable, nice staff, clean rooms.
Pros:

I got upgraded to a suite. It was big and clean.

Cons:

Location is a bit away from the city but good transport links available.

2026-06-25 • via Nuitee