Comfort Suites Nashville Airport - BNA

Hotels
•
Comfort Suites
7.5 (1197 reviews)
2521 Elm Hill Pike , Nashville , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bedding
Cons:
Inconsistent cleanliness
Poor maintenance

Categories

Cleanliness
5.71
Multiple mentions of dirty rooms, bugs, and unclean facilities impacted the score.
Service
8.68
Most reviews highlighted friendly service from some staff members, despite some negative experiences.
Location
8.72
Overall positive comments about the location, though one review noted it wasn't close to amenities.
Room Quality
6.67
Issues with room maintenance such as bad smells, creaky doors, and plumbing problems were noted.
Amenities
7.7
Praise for comfortable beds, but negative feedback on outdated facilities and missing items.
Value for Money
7.66
Some guests felt charged unfairly, affecting perceived value.
Food and Beverage
6.71
Breakfast options and cleanliness issues lowered expectations.
Overall Experience
8.18
Despite several issues, some guests enjoyed their stay and liked the atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:19

Property Description

Convenient Airport Transfer Service
This Nashville hotel stands out by offering complimentary transfer service to the nearby Nashville International Airport, ensuring a hassle-free arrival and departure for guests.

Comfortable Rooms with Essential Amenities
Each room at Comfort Suites Airport Nashville is equipped with a cable TV, microwave, small refrigerator, and coffee-making facilities, providing guests with the convenience and comfort they need during their stay.

Relaxing Outdoor Pool and Fitness Center
Guests can unwind by taking a dip in the outdoor pool or stay active by visiting the fitness center. These amenities offer opportunities for relaxation and exercise, catering to different preferences.

Book your stay at Comfort Suites Airport Nashville now to enjoy these convenient amenities and services!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1197 reviews
Cleanliness: 5.71
Service: 8.68
Location: 8.72
Room Quality: 6.67
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 8.18
D
Dyamond • couple • us
7
2026-07-25 • via Nuitee
M
Mrs Fischer • solo_traveller • us
10
2026-07-24 • via Nuitee
S
Steveie • couple • us
1
2026-07-23 • via Nuitee
D
DIANE • couple • us
5
It was just ok.
Pros:

The front desk clerks were nice. The location was good. The room was a good size.

Cons:

When we got to our room, the door was already open. So we had to proceed with caution. The room could have been cleaner. The couch in the front part of the room was disgusting and should be replaced. We were not able to sit in the front room because the cable on the TV did not work. We did not use the whirlpool tub because it was not clean enough and probably should be replaced as well. The parking lot filled up and had to park on the curb with hopes of no one hitting it.

2026-07-21 • via Nuitee
A
Arnaud • family_with_children • us
7
2026-07-19 • via Nuitee
B
Bogan • family_with_children • us
10
2026-07-17 • via Nuitee
J
Jalen • solo_traveller • us
10
Definitely recommend
Pros:

Room very nice and clean , staff nice as well

2026-07-15 • via Nuitee
Z
zelizabeth • solo_traveller • us
7
Not as good as I thought
Pros:

The staff was clean. Breakfast was hot and decent. Linens were clean. Room clean.

Cons:

The bed was not good. You could feel the springs in the mattress. Towels were clean but hard and stiff. The toilet tissue is hard like brown paper bag, which was very uncomfortable to use. We used the kleenex instead. The parking is ridiculous because this hotel sells space to airports Parkers. They're allowed to park anywhere. Guest staying has to hustle for a spot or park all the way in the back because the airport Parkers takes up the spaces in front . This is not fair to guest thats spending lots of money to stay here. This supposed to be a no animal hotel. All night a dog in 310 barked. The beds are very small for double beds.

2026-07-14 • via Nuitee
S
Sadat • family_with_children • us
10
2026-07-11 • via Nuitee
C
Cynthia • family_with_children • us
10
Pros:

Didn't care for the breakfast.

2026-07-11 • via Nuitee
B
Bonnie • family_with_children • us
9
It was nice it was quiet it was cozy.
Pros:

We liked the breakfast it was nice ...the staff was cordial the hotel was clean and friendly.

Cons:

The maid wouldn't let me get some wash cloths she was pretty territorial with her cart even though I was trying to offer an even trade. The juice machine had lukewarm juice in it which was strange and there were no forks at the breakfast buffet another huh?

2026-07-11 • via Nuitee
Z
Zaineb • solo_traveller • us
7
2026-07-10 • via Nuitee
J
Joe • extended_group • au
8
2026-07-07 • via Nuitee
C
Candi • solo_traveller • us
3
2026-07-06 • via Nuitee
B
Bruce • couple • us
1
1 star
Cons:

Staff was rude, There were people living at the motel, Drugs on the property. It was not what they said. I will never stay there again.

2026-07-06 • via Nuitee
A
Adriana • family_with_children • us
10
Everything was good
Pros:

Good

Cons:

Excellent

2026-07-06 • via Nuitee
S
Savannah • family_with_children • us
10
2026-07-06 • via Nuitee
B
Betty • solo_traveller • us
7
Cons:

There was dripping water outside the window that dropped all night and interrupted sleep

2026-07-02 • via Nuitee
S
Shinar • couple • us
8
2026-07-01 • via Nuitee
H
Harper • solo_traveller • us
7
Pros:

Room was clean

Cons:

The room didn't have enough tissues or towels.. I had to go get the sheets for the let out bed. Had a pool smell to the room

2026-06-29 • via Nuitee