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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Currency exchange
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Scuba diving on site
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Snorkeling on site
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Tennis lessons on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Fishing nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Tanoa Tusitala Hotel: A Tropical Oasis in Apia
Luxurious Accommodations: Enjoy air-conditioned rooms with spacious bathrooms, cable TV, and private balconies.
Fantastic Facilities: Dive into the outdoor pool, keep active at the gym and tennis court, or relax at the Deck Restaurant offering delectable local and international cuisine.
Convenient Location: Just a short stroll from Apia's city centre, with easy access to Faleolo International Airport and car rental services.
Experience paradise at Tanoa Tusitala Hotel Samoa - Book your stay now for a memorable tropical getaway!
Please note that you must pay the property in the local currency, WST. The displayed amount in WST is indicative only and based on today’s exchange rate. There may be a difference in the room rate if you pay in local currency or by credit card (due to currency exchange rates).
Please note that there is a 3% credit card surchage when paying with any credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for US$26 per person per night when using an existing bed.
People 13 years old and over stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Everything was excellent couldn't fault it .
What i loved the most was the workers and staff .10 out 10
The room was great. Very clean. Breakfast was good. Love the Koko rice that was served for breakfast and my favourite was the Vaitipolo (Samoan lemonade) served at the bar. Staff were amazing!!. Very friendly and helpful. Definitely would return to Tanoa for my next visit.
I love panikeke but the ones served during breakfast tasted very different.
Location, beautiful views, breakfast buffet, friendly service
Our room’s shower had plumbing issues, kept flooding. I should’ve just asked for a new room. Bed sheets had stains on them. Dryer does not dry for the 1 token, so you need to buy 2 or 3. I raised this with the reception at the front and he acted like he doesn’t care. For the money we pay all the facilities should be 10/10. Very disappointing
It was good
Ubicación, limpieza y atención del personal.
En el hotel funciona una agencia de tours, tome un tour con ellos que al parecer, fue un precio demasiado alto, nos llevarían a 6 lugares, de 9 am a 4pm por 1.100 Tana, lo tomamos pues no teníamos más tiempo pero 3 lugares se encontraban cerrados, el chofer nos dio una vuelta larga a una cascada pequeña y al templo Baa’i como compensación, no me dieron ninguna explicación ni devolución de parte, como la agencia está en el hotel escribo esto, es mala y cara.
Friendly staff
The construction work during the day was too noisy
Great selection of food at the breakfast buffet. Especially like the local fruit being available. The variety of food is good too. Room was clean. Could possibly do with supplying more milk as we had 4 people in our room and only a small carton of milk to use for hot drinks.
It was located in Apia Town, beautiful design, beautiful staff and lovely and very helpful… the room design was lovely, the bed was comfy, the room quite spacious, property is very beautiful at night when lights are on, even the daytime too but night is more beautiful. their breakfast was average but still ok… their food at the bar / restaurant - every meal we had was soo yummy fresh, flavourful and tasty. their coconuts were quite big too cold and fresh to drink cause it was hot.
facilities were quite good - like gym and pool. There is a-lot of potential for Tanoa to have more services that could make them more money.
We had issues with our door lock kept us every single time we left the room, then the AC started leaking water, the maintenance guy came to fix the lock which took like 3hrs of our day because we had valuables in the room and didnt want to leave it while he had access to our room. We had a half show of their fia fia night but we still paid full price - no partial refunds were offered or complementaries, the fire dance is the reason we booked it, there is only one washing machine and one working dryer for the whole resort if you want a self-service we had to wait and wait and wait but i guess thats part of their marketing to use their laundry service which is quad-triple the price lol which i caved into after .. but apart from that - everything else was amazing!
Complimentary breakfast had great healthy options
Well, the place is tired, sheets supposedly white, were brown, bathroom tiles soap scum need cleaning.
Lovely pool and friendly staff, breaky nice and rooms are a great size.
Nothing really, rooms could be abit better lighting in bathroom sink area.
Friendly staff, close to town
Our aircon was not really blowing out cool air… when we questioned it the manager said that she would send someone to fix it, by the time the evening came round it still do not appear to be blowing out enough cool air for the space… however we were too tired to complain anymore so we just grinned and beared it for the next for days
The room was adequate , cleaning staff did a good job all the time and the beds were very comfortable. I originally asked for a more"special" room, but was bumped out due to a conference. Room I was given was adequate but had a very poor view of outside buildings not the pleasant gardens that other rooms had. Breafast was adequate, not special, and not vary varied. Yes, you got lots of choices but not many to my liking. But I was happy overall.
It is in a great location and easy walking to good restaurants, shopping , banks etc Very good free Wifi
didn't like
1 the pool not deep enough /too shallow for any type of lap swimming. Really its a pool just for children/teenagers/adults who just like to sit in it It would have been good if the hotel provide more opportunities to relax in the gardens /outside areas that belong to the hotel. I noticed a broken down/disused tennis court there which is crazy. Why not fix it up and make it available to guests
2 I think the room was a bit expensive for the so called "resort experience"
Friendly staff
Comfortable stay and location was perfect.
Excellent location in town. The bar/cafe was good for happy hour drinks & snacks, and not bad for a limited-menu dinner. Washing machines on site a big plus. Staff was all lovely.
Overall it feels tired and not very well maintained. Rooms are basic with no particular amenities; but that’s a bit typical on Samoa. There was an irritating pattern regarding payment, where I found myself repeatedly returning to reception because my credit card hadn’t been activated for charging food to my room or some such. WiFi kept not working.
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