Best Western Royal Star

Hotels
•
Best Western
8.2 (5048 reviews)
Mässvägen 1 , Stockholm , se

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent, varied breakfast
Friendly and helpful staff
Convenient location near train/station
Comfortable beds and spacious rooms
Large/free parking
Sauna and gym available
Family-friendly
Cons:
Some rooms dated / need renovation
No air conditioning in rooms
Cigarette smell in corridors and paper-thin walls
Occasional maintenance issues (elevator/TV)
Missing in-room fridge in some rooms
Uncomfortable sofa in some units
Standard rate can feel high for some guests

Categories

Cleanliness
7.6
Mixed: generally acceptable but several guests reported cigarette smell in corridors, paper-thin walls and slightly worn/dated rooms; some comments about bedding handling (sheets not tucked).
Service
8.8
Very positive: staff repeatedly described as friendly and helpful (assisted with parking, extras, last-minute stay extension); service is a standout for many guests.
Location
8.7
Very good: repeatedly praised for proximity to the train station and easy access to Stockholm city, close to shops and motorway access; large parking area available.
Room Quality
7.8
Mixed: rooms described as large and with comfortable beds, but some guests noted dated appearance, an uncomfortable sofa, small pillows and missing in-room fridge; TV/AC issues reported occasionally.
Amenities
8.2
Good: strong breakfast offering, free/large parking, sauna and gym available; drawbacks include lack of air conditioning in rooms and occasional maintenance issues (e.g., elevator out of service).
Value for Money
7.9
Mixed: several guests praised the price/quality balance and called it good value, though at full standard rates some felt it was expensive compared with discounted/booking rates.
Food and Beverage
8.4
Very positive: breakfasts praised across reviews as varied, high-quality and copious; hotel noted for using local products and reducing packaging waste at the buffet.
Overall Experience
8.2
Generally positive: many guests would return, highlighting location, breakfast, parking and especially staff; common caveat is the hotel could benefit from renovation and lacks air conditioning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:58

Property Description

Convenient Location and Modern Amenities
Located just 100 meters from Stockholm International Fairs, Best Western Royal Star Hotel offers French balconies, free WiFi, and parking. The rooms are tastefully furnished with cable TV, work desks, and tea/coffee facilities.

Fitness and Relaxation Options
Guests can enjoy the on-site gym, sauna, solarium, and a playroom for children. Perfect for unwinding after a busy day exploring the city.

Delicious Dining Experience
The hotel's restaurant offers a variety of Swedish and international dishes. Start your day with a rich buffet breakfast included with your stay.

Book your stay now at Best Western Royal Star Hotel for a memorable and comfortable experience in Stockholm!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

When booking 5 or more rooms, or for 15 guests or more, different policies and additional supplements may apply.

Additional 295 SEK per room per stay is added when bringing pets.
You need to confirm with the Hotel prior to arrival if you wish to bring pets.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Guest Reviews

8.2
Based on 5048 reviews
Cleanliness: 7.6
Service: 8.8
Location: 8.7
Room Quality: 7.8
Amenities: 8.2
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.2
S
SEKULIC SEKULA • solo_traveller • rs
9
Porodica sa tinejđerima
Pros:

Čistoća i okruženje hotela su perfektni.

Cons:

Sve je OK

2026-09-12 • via Nuitee
N
Nana • solo_traveller • se
7
Pros:

Prisvärt

Cons:

Jag saknade grönt te på frukosten

2026-09-12 • via Nuitee
A
Alhot • solo_traveller • fi
7
2 yötä Tukholmassa syyskuussa
Pros:

Paikallisjunan asema lähellä. Hyvä aamiainen.

Cons:

Huone oli kylmä.

2026-09-11 • via Nuitee
S
Susanne • solo_traveller • se
7
2026-09-11 • via Nuitee
Åsa • extended_group • se
8
Pros:

Bra läge, lättillgängligt med olika färdmedel. Stor parkering. Bra sängar och välstädat, dock lite slitet. Saknar nåhon form av hylla i badrummet!!!

Cons:

Ingen avställningsyta i badrummet.

2026-09-11 • via Nuitee
M
Mathilde • solo_traveller • fr
10
2026-09-10 • via Nuitee
A
Ann-Mari • solo_traveller • se
9
Pros:

Sköna sängar, stort rum.

2026-09-10 • via Nuitee
A
Anna • family_with_children • de
2
2026-09-10 • via Nuitee
C
CRISTIAN • family_with_children • it
8
Pros:

Ottimo lo staff, ottima la colazione e la posizione

Cons:

la pulizia nelle camere

2026-09-09 • via Nuitee
J
Jansson • extended_group • se
4
Hade förväntat mig bättre
Cons:

Slitet och ostädat, framförallt i restaurangen.

2026-09-09 • via Nuitee
J
Jouni • solo_traveller • fi
8
Cons:

En pitänyt kun meille annetussa huoneessa oli ihminen sisällä kun menimme sinne.

2026-09-08 • via Nuitee
P
Paul • couple • ie
10
An excellent stay in difficult circumstances but the staff helped us so much
Pros:

We had a medical issue and the staff were very kind.
Bjorn on the front desk was especially outstanding throughout our stay and his attention to detail and his help was incredibly helpful and sympathetic towards us and with a smile every time. One reason we would return for sure

Cons:

Breakfast dissapeared bang on ime each morning , that was a little scary ;-)

2026-09-08 • via Nuitee
M
Manfred Walter • solo_traveller • ch
8
2026-09-08 • via Nuitee
I
ilyas_1982 • solo_traveller • dk
8
2026-09-08 • via Nuitee
A
Anna • solo_traveller • se
8
2026-09-07 • via Nuitee
A
Andreas • family_with_children • se
8
2026-09-07 • via Nuitee
K
Karsten • couple • de
7
Gute Lage, guter Preis. Die Stadt ist gut mit der Bahn zu erreichen
Pros:

Das Hotel liegt am Messe Gelände, sollten Messen statt finden, sind die Zimmerpreise entsprechen hoch. Das Frühstück war gut. Die Lage ist grundsätzlich gut. Mit der Bahn ist die City in 4 Stationen erreicht. Parken ist kostenlos.

2026-09-07 • via Nuitee
R
Rikke • solo_traveller • no
9
Pros:

Close to the conference area, big rooms, friendly staff, nice area outside, dog friendly

2026-09-07 • via Nuitee
I
Irma • family_with_children • no
10
2026-09-06 • via Nuitee
J
Jelena • extended_group • rs
8
2026-09-06 • via Nuitee