Best Western Royal Star

Hotels
•
Best Western
8.2 (5039 reviews)
Mässvägen 1 , Stockholm , SE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location for the fair and close to public transport
Friendly and helpful staff (upgrades, baggage handling)
Very good breakfast
Good access to station/airport
On-site gym and minibar available
Free/nearby parking mentioned positively by some
Cons:
Cleanliness/maintenance issues (mould in bathroom and kettle, general wear)
Room problems: worn furniture and beds, small rooms, smells and overheating
Extra charge for parking (policy change) and limited in-room beverage options
TV issues and poorly maintained playroom/toy area

Categories

Cleanliness
6.5
Several guests reported mold in bathroom areas and water kettle, and general wear/old condition of furnishings; while some described rooms as clean, notable cleanliness issues lowered this score.
Service
9.2
Numerous positive mentions of friendly and helpful staff (portier who upgraded rooms, staff holding bags, praised personnel), justifying a strong score for service.
Location
9
Consistently praised for proximity to the fair, train/metro stations and easy access to city/airport — location is a clear strong point.
Room Quality
6.8
Multiple complaints about old furniture, worn beds (too soft or uncomfortable), small or poorly arranged rooms, unpleasant smells and temperature issues — room quality is below average.
Amenities
7.8
Mixed feedback: positive notes on minibar, gym and breakfast offerings, but issues with parking policy changes, limited in-room beverage options (no tea), TV not working and a messy playroom reduce the score.
Value for Money
8.4
Several guests felt the hotel offered good value given price and proximity to transport, though extra parking fees and some wear-and-tear tempered perceptions.
Food and Beverage
9
Breakfast repeatedly praised as 'very good' and 'big bonus', and food/staff in restaurant described positively — F&B is a strong area.
Overall Experience
8.9
Overall sentiment is positive with many guests describing pleasant stays, easy transport access and good service, despite noted issues with rooms and some maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location and Modern Amenities
Located just 100 meters from Stockholm International Fairs, Best Western Royal Star Hotel offers French balconies, free WiFi, and parking. The rooms are tastefully furnished with cable TV, work desks, and tea/coffee facilities.

Fitness and Relaxation Options
Guests can enjoy the on-site gym, sauna, solarium, and a playroom for children. Perfect for unwinding after a busy day exploring the city.

Delicious Dining Experience
The hotel's restaurant offers a variety of Swedish and international dishes. Start your day with a rich buffet breakfast included with your stay.

Book your stay now at Best Western Royal Star Hotel for a memorable and comfortable experience in Stockholm!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

When booking 5 or more rooms, or for 15 guests or more, different policies and additional supplements may apply.

Additional 295 SEK per room per stay is added when bringing pets.
You need to confirm with the Hotel prior to arrival if you wish to bring pets.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Guest Reviews

8.2
Based on 5039 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9
Room Quality: 6.8
Amenities: 7.8
Value for Money: 8.4
Food and Beverage: 9
Overall Experience: 8.9
P
Per • couple • se
6
Pros:

Bra parkering

Cons:

Underbemanning i både receptionen och baren

2026-10-31 • via Nuitee
C
Cecilia • family_with_children • se
8
Pros:

Närheten till mässan. Stora rum

2026-10-31 • via Nuitee
J
Junaid • solo_traveller • se
7
2026-10-31 • via Nuitee
E
Elisabeth • extended_group • se
4
Pros:

Trevlig personal.

Cons:

Rummet. Dubbelsäng och våningssäng uttjänta.




Mögel runt tvålhållaren i badrummet. Mögel i vattenkokare.

2026-10-30 • via Nuitee
F
Fredrik • family_with_children • se
1
2026-10-29 • via Nuitee
F
Francisco • solo_traveller • fi
5
2026-10-29 • via Nuitee
S
Siberg • solo_traveller • se
7
Cons:

Att man fick betala extra för parkering som ingick tidigare

2026-10-29 • via Nuitee
K
Karin • couple • se
9
Perfekt boende om man ska till mässan.
Pros:

Läget, frukosten, sköna sängar.

Cons:

Det luktade lite från avloppet när vi kom, men försvann sen efter att vi använde badrummet.

2026-10-28 • via Nuitee
P
Pernilla • couple • se
9
2026-10-28 • via Nuitee
S
Seham • extended_group • se
10
2026-10-28 • via Nuitee
D
Dominik • extended_group • at
8
2026-10-28 • via Nuitee
K
Katrin • solo_traveller • de
8
2026-10-27 • via Nuitee
C
Ciprian Mihai Manea • family_with_children • se
9
2026-10-27 • via Nuitee
K
kalkidan • solo_traveller • fi
6
2026-10-26 • via Nuitee
N
Naccari • family_with_children • it
8
AVREI PREFERITO UNA STANZA TRIPLA, NON UNA DOPPIA CON LETTO DI FORTUNA AGGIUNT0
Cons:

IL TERZO LETTO AGGIUNTO DAVANTI AL BALCONE. MI ASPETTAVO UNA STANZA PIù GRANDE CON 3 LETTI REGOLAMENTARI

2026-10-26 • via Nuitee
A
Anders • family_with_children • se
7
2026-10-26 • via Nuitee
A
Ann-Sofie • extended_group • se
9
2026-10-25 • via Nuitee
U
Uwe • solo_traveller • de
9
2026-10-25 • via Nuitee
M
Marjolein • family_with_children • nl
8
Pros:

Rustig hotel. Mooie locatie.

Cons:

Uiteraard de prijs van een glas wijn

2026-10-25 • via Nuitee
M
Monica • family_with_children • se
10
2026-10-25 • via Nuitee