Hotel Mercure Wien City

Hotels
Mercure
8.2 (1794 reviews)
Hollandstraße 3 , Vienna , at

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Cons:
Limited Space
Breakfast Variety
Heating Issues

Categories

Cleanliness
8.2
Cleanliness was mentioned positively, with specific notes on the hotel being extremely clean and spotless.
Service
8.4
Staff were friendly and helpful, particularly noted in multiple reviews.
Location
8.5
Location received high praise for its proximity to the city center.
Room Quality
8
Rooms were generally described positively but there were mentions of issues like inadequate space for belongings.
Amenities
8.2
Amenities received mixed signals, though some reviewers found them satisfactory.
Value for Money
8.1
Value was discussed with respect to pros versus pricing, particularly the breakfast pricing.
Food and Beverage
8
Breakfast options were noted as somewhat limited in variety but were still tasty.
Overall Experience
8.2
Overall positive feedback, with a few critiques but generally a favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:31

Property Description

Central Location and Modern Ambience
The Mercure Wien City offers a prime location near the historical city center and the underground station, providing convenience for exploring the city. The hotel's modern ambiance sets the perfect tone for a comfortable stay.

Comfortable and Air-Conditioned Rooms
Guests can unwind in the hotel's modern and air-conditioned rooms, ensuring a pleasant and relaxing stay after a day of sightseeing or business meetings.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of a parking garage (additional cost) and a 24-hour bar offering a selection of coffee and fine wines. With popular attractions like St. Stephen's Cathedral and the State Opera within walking distance, as well as easy access to public transportation for further exploration, Mercure Wien City is the ideal choice for your stay in Vienna.

Book your stay at Mercure Wien City now for a memorable experience in Vienna!

Important information:

Please note that there is only 1 extra bed possible per room (including children). All extra beds are subject to availability).

When booking more than 7 rooms, different policies and additional supplements may apply, if guests do not reply to special conditions the reservation might be canceled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.2
Based on 1794 reviews
Cleanliness: 8.2
Service: 8.4
Location: 8.5
Room Quality: 8
Amenities: 8.2
Value for Money: 8.1
Food and Beverage: 8
Overall Experience: 8.2
M
Mirela family_with_children ro
10
La superlativ
Pros:

O locatie extrem de curată,afară erau 41 de grade iar în camera extrem de bine,răcoare,totul la superlativ.Micul dejun foarte bun,personalul amabil.Nimic de reproșat.

2026-08-08 via Nuitee
S
Swetlana solo_traveller de
9
Pros:

Die eigene Tiefgarage , die Grösse des Zimmers , sehr gute Lage und das nette Personal.

1

2026-08-08 via Nuitee
I
Ivan solo_traveller de
10
2026-08-07 via Nuitee
A
alessandra couple it
9
Strutture comoda per qualche giorno a Vienna!
Pros:

Posizione comoda per raggiungere il centro. Comodo il parcheggio sotto la struttura con accesso diretto, anche se a pagamento. Bagno ampio con doccia comoda e spaziosa.

Cons:

Camera un po’ piccola. Abbiamo provato un giorno la colazione ma abbiamo trovato poca varietà.

2026-08-07 via Nuitee
P
Pedro Manuel solo_traveller pt
9
2026-08-07 via Nuitee
M
Margarita couple ch
8
Pros:

Excellent location and very helpful and friendly staff.

2026-08-06 via Nuitee
דלית solo_traveller il
10
2026-08-06 via Nuitee
T
tunahanaydogdu couple tr
10
2026-08-06 via Nuitee
D
Dilip family_with_children in
8
Great location and great staff
Pros:

Location was good and the staff were super friendly .. especially the breakfast staff .. courteous

Cons:

1. Air conditioning could have been better considering the temperature
2. Room should have a wardrobe so helps to organise the room better

2026-08-06 via Nuitee
D
Duncan solo_traveller gb
9
2026-08-06 via Nuitee
S
sungur family_with_children tr
7
Konumu harikaydı
Pros:

Kahvaltısı çok iyi değildi. Çeşit azdı. Konumu harikaydı.

Cons:

Kahvaltı

2026-08-05 via Nuitee
D
Doru couple ro
10
perfect
Pros:

totul

2026-08-05 via Nuitee
K
Kristine couple lv
10
A very good location and value for money. Room was neat and clean.
Pros:

Good airconditioned room with everything we needed. Very nice and helpful staff.

2026-08-04 via Nuitee
T
Tomasz solo_traveller gb
6
Overall experience
Pros:

Location as it is close to the centre of Vienna. Literally 7 minutes walk.

Cons:

A very small room for three people. In fact, a tiny room. Small bathroom. Couldn't open the door fully without hitting the toilet. Lack of any unit to put our suitcase when needed to be used. We had to use it from the floor. What was very strange is that the light in the lounge is only provided by the side bed, not on the ceiling. One of the lights by the bed was hanging freely on the wire only. No bar or any food service after breakfast. Not even a snack type thing (like a french fries or sandwich). I have stayed in Mercure hotels before and this one was the first without any additional facilities. I paid almost £500 for three nights with breakfast and I must admit that the breakfast was very good. I understand that the location is a key as we were 7 minutes away from the centre of Vienna but the hotel could provide a slightly better facility.

2026-08-04 via Nuitee
B
Buchowiecki solo_traveller pl
9
2026-08-03 via Nuitee
O
Oğuzhan couple tr
8
2026-08-03 via Nuitee
Y
Yauheni couple nl
10
2026-08-02 via Nuitee
S
sari family_with_children il
10
Pros:

מאוד נהנננו מהמלון, חייבת לציין לשבח את גברו מצוות הקבלה שעזר להו מאוד, הסביר ושירת אותנו במאור פנים!

2026-08-02 via Nuitee
A
Andreja solo_traveller si
9
Odlično blizu centra
Pros:

Lokacija blizu glavnih turističnih znamenitosti, možnost parkiranja v hotelski garaži.

Cons:

Glasno delovanje klime in pihanje klime direktno na posteljo.

2026-07-25 via Nuitee
C
Carlos solo_traveller pt
9
2026-07-25 via Nuitee