Hotel Mercure Wien City

Hotels
•
Mercure
8.2 (1735 reviews)
Hollandstraße 3 , Vienna , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Cons:
Limited Space
Breakfast Variety
Heating Issues

Categories

Cleanliness
8.2
Cleanliness was mentioned positively, with specific notes on the hotel being extremely clean and spotless.
Service
8.4
Staff were friendly and helpful, particularly noted in multiple reviews.
Location
8.5
Location received high praise for its proximity to the city center.
Room Quality
8
Rooms were generally described positively but there were mentions of issues like inadequate space for belongings.
Amenities
8.2
Amenities received mixed signals, though some reviewers found them satisfactory.
Value for Money
8.1
Value was discussed with respect to pros versus pricing, particularly the breakfast pricing.
Food and Beverage
8
Breakfast options were noted as somewhat limited in variety but were still tasty.
Overall Experience
8.2
Overall positive feedback, with a few critiques but generally a favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:31

Property Description

Central Location and Modern Ambience
The Mercure Wien City offers a prime location near the historical city center and the underground station, providing convenience for exploring the city. The hotel's modern ambiance sets the perfect tone for a comfortable stay.

Comfortable and Air-Conditioned Rooms
Guests can unwind in the hotel's modern and air-conditioned rooms, ensuring a pleasant and relaxing stay after a day of sightseeing or business meetings.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of a parking garage (additional cost) and a 24-hour bar offering a selection of coffee and fine wines. With popular attractions like St. Stephen's Cathedral and the State Opera within walking distance, as well as easy access to public transportation for further exploration, Mercure Wien City is the ideal choice for your stay in Vienna.

Book your stay at Mercure Wien City now for a memorable experience in Vienna!

Important information:

Please note that there is only 1 extra bed possible per room (including children). All extra beds are subject to availability).

When booking more than 7 rooms, different policies and additional supplements may apply, if guests do not reply to special conditions the reservation might be canceled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.2
Based on 1735 reviews
Cleanliness: 8.2
Service: 8.4
Location: 8.5
Room Quality: 8
Amenities: 8.2
Value for Money: 8.1
Food and Beverage: 8
Overall Experience: 8.2
E
eliana • family_with_children • it
7
Cons:

Bagno piccolo e l’impossibilità di aprire le finestre in camera

2026-07-11 • via Nuitee
D
Daniela • solo_traveller • at
8
2026-07-11 • via Nuitee
C
Cevdet Tiber • family_with_children • tr
9
Pros:

Temiz duzenli hizliydi, calisanlarin hepsi cozum odakliydi

2026-07-10 • via Nuitee
A
alexandros • couple • gr
8
2026-07-09 • via Nuitee
T
Tetiana • solo_traveller • ua
10
2026-07-09 • via Nuitee
A
Alexandros • couple • gr
8
2026-07-09 • via Nuitee
S
Sabahattin • solo_traveller • tr
8
Çok iyi bir konaklama
Pros:

Konum , temizlik, hijyen , çalışanları çok beğendim.

2026-07-09 • via Nuitee
N
Nemanja • extended_group • rs
8
2026-07-09 • via Nuitee
N
Niels • family_with_children • dk
7
Pros:

Fin beliggenhed og fin morgenmad

Cons:

Lidt små værelser

2026-07-09 • via Nuitee
D
Danny • family_with_children • ch
8
Hôtel centrale et confort
Pros:

Personnel accueillant et hôtel centrale avec un parking. Le petit déjeuner était bon et la chambre était confortable.

Cons:

La climatisation était peu efficace.

2026-07-08 • via Nuitee
J
Joanna • solo_traveller • pl
8
Pros:

Dobra lokalizacja, nie w ścisłym centrum ale bardzo blisko, Parking w obiekcie, czysto, bardzo wygodne łóżka, mogliśmy skorzystać z pokoju mimo, że przyjechaliśmy dużo przed czasem. Odpowiedni pokój na jedną noc.

Cons:

Śniadania średnie jak na 4* hotel, nieświeże croissanty, kiepska jajecznica.

2026-07-08 • via Nuitee
J
Jotta • couple • de
10
Tolles Hotel für ein paar Tage Wien.
Pros:

Das Hotel lag super, zu Fuß war vieles erreichbar, auch die S- und U-Bahn war in der Nähe. Das Zimmer war geräumig und sauber, die Betten sehr bequem. Sehr praktisch war auch die Tiefgarage direkt am Hotel.

2026-07-07 • via Nuitee
A
Antonio • couple • it
8
2026-07-07 • via Nuitee
S
Stefan • couple • at
7
Pros:

Lage war super, 5 Minuten zu Fuß in den Kern, alles wichtige in der Nähe jedoch ca. 20 Gehminuten zum Strand.
Frühstück ausreichend und lecker! Guter Kaffee!

Cons:

Leider hat das Badezimmer sehr starken Geruch vom wahrscheinlich Abfluss! Mit ausreichend Lüften jedoch kein Thema die restlichen Tage!

2026-07-07 • via Nuitee
Y
Yvonne • couple • se
10
Trevligt och enkel in/utvheckning. Kommer gärna igen.
Pros:

Prisvärt och bra läge. Nära spårvagnshållplatsen.

2026-07-06 • via Nuitee
G
Gasia • solo_traveller • tr
10
Pros:

Tüm çalışanlar çok iyi. Otelde unuttuğum cüzdanım için canla başla destek oldular. Sorunsuz elime ulaştı. Otel çok temizdi. Bir çok ülkede bir çok otelde kalmış biri olarak söylüyorum gönül rahatlığıyla kalabilirsiniz.

Cons:

Sevmediğim hiçbir şey olmadı.

2026-07-06 • via Nuitee
U
Uğur • family_with_children • tr
8
Mükemmel konum rahat bir otel
Pros:

Konum kesinlikle çok iyiydi. Şiddetle tavsiye ediyorum. Her yere yürüme mesafesindeydi. Ulaşım rahattı. Otel içi ve odalar temizdi gayet sorunsuz bir şekilde konaklamamızı yaptık. Çalışanlar güler yüzlü ve ilgili davrandılar.

2026-07-06 • via Nuitee
P
polina • couple • il
8
2026-07-06 • via Nuitee
M
Martin • solo_traveller • sk
9
2026-07-06 • via Nuitee
A
Anne • couple • fr
10
Cons:

Chambre petite

2026-07-06 • via Nuitee