Hotel Mercure Wien City

Hotels
•
Mercure
8.2 (1822 reviews)
Hollandstraße 3 , Vienna , AT
+43 1 534600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Cons:
Limited Space
Breakfast Variety
Heating Issues

Categories

Cleanliness
8.2
Cleanliness was mentioned positively, with specific notes on the hotel being extremely clean and spotless.
Service
8.4
Staff were friendly and helpful, particularly noted in multiple reviews.
Location
8.5
Location received high praise for its proximity to the city center.
Room Quality
8
Rooms were generally described positively but there were mentions of issues like inadequate space for belongings.
Amenities
8.2
Amenities received mixed signals, though some reviewers found them satisfactory.
Value for Money
8.1
Value was discussed with respect to pros versus pricing, particularly the breakfast pricing.
Food and Beverage
8
Breakfast options were noted as somewhat limited in variety but were still tasty.
Overall Experience
8.2
Overall positive feedback, with a few critiques but generally a favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:31

Property Description

Central Location and Modern Ambience
The Mercure Wien City offers a prime location near the historical city center and the underground station, providing convenience for exploring the city. The hotel's modern ambiance sets the perfect tone for a comfortable stay.

Comfortable and Air-Conditioned Rooms
Guests can unwind in the hotel's modern and air-conditioned rooms, ensuring a pleasant and relaxing stay after a day of sightseeing or business meetings.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of a parking garage (additional cost) and a 24-hour bar offering a selection of coffee and fine wines. With popular attractions like St. Stephen's Cathedral and the State Opera within walking distance, as well as easy access to public transportation for further exploration, Mercure Wien City is the ideal choice for your stay in Vienna.

Book your stay at Mercure Wien City now for a memorable experience in Vienna!

Important information:

Please note that there is only 1 extra bed possible per room (including children). All extra beds are subject to availability).

When booking more than 7 rooms, different policies and additional supplements may apply, if guests do not reply to special conditions the reservation might be canceled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.2
Based on 1822 reviews
Cleanliness: 8.2
Service: 8.4
Location: 8.5
Room Quality: 8
Amenities: 8.2
Value for Money: 8.1
Food and Beverage: 8
Overall Experience: 8.2
R
RICHARD • couple • lu
8
2026-09-19 • via Nuitee
N
Natasa • solo_traveller • rs
10
2026-09-19 • via Nuitee
G
Ghanem • couple • ae
5
2026-09-19 • via Nuitee
R
Renate • couple • de
7
Für 2 Nächte als Unterkunft für einen Städtetrip ist es ok
Pros:

Die Freundlichkeit des Personals. Die Qualität des Frühstücks.

Cons:

Das Zimmer war sehr dunkel und klein. Der Frühstücksraum leider nicht ansprechend. Unruhig und laut.

2026-09-17 • via Nuitee
İsmail • family_with_children • tr
10
2026-09-17 • via Nuitee
A
August • couple • ch
8
Cons:

Das Zimmer verfügte leider über keinen Kleiderschrank sondern lediglich über eine "Kleiderstange" mit geringer Ablagefläche und kleinem Kästchen.

2026-09-16 • via Nuitee
A
Anita • couple • ch
8
2026-09-15 • via Nuitee
K
Kobe • couple • be
8
2026-09-15 • via Nuitee
E
Eren • solo_traveller • tr
8
2026-09-15 • via Nuitee
M
Marta • couple • pl
8
W porządku, na jedną, dwie noce super!
Pros:

Bliskość centrum Wiednia, łatwość dojazdu, parking z kilkunastoma miejscami.

2026-09-15 • via Nuitee
G
Goker • couple • tr
3
Pros:

Yalnız konum

Cons:

Odaya çıktık tuvalet kirliydi.Çarşaflar üzerinde kıllar ve bir top siyah saç bulduk.Halı çok kirli ve heryer toz içindeydi.Hiçbirşey yoktu.Terliği biz kendimiz istedik o şekilde verdiler.Ayrıca çift kişilik oda ayırdık iki ayrı yatak verildi.Şikayetler de söylendiğinde çok isteksiz şekilde cvp verildi.Hiç memnun kalmadık.

2026-09-14 • via Nuitee
A
Ahmet Taylan Çebi • solo_traveller • tr
10
2026-09-14 • via Nuitee
J
JEAN FRANCOIS • solo_traveller • fr
8
2026-09-14 • via Nuitee
M
Markovic • solo_traveller • de
8
2026-09-13 • via Nuitee
T
Thorleif • couple • no
8
2026-09-12 • via Nuitee
E
Eva • couple • nl
7
The stay was OK
Pros:

Clean

Cons:

There is no place to hang or put away clothing for 6 day stay. No place for luggage as well. Very unsatisfactory!

2026-09-11 • via Nuitee
J
Jean-Philippe • couple • ch
8
Pros:

Situation pas trop lointaine du centre-ville à pied, parking en sous-sol. Accueil sympa à notre arrivée (en anglais)

Cons:

Buffet du petit-déjeuner trop cher! Sommes allés manger à la boulangerie du coin de la rue…

2026-09-11 • via Nuitee
M
MATOUSEK • family_with_children • de
5
2026-09-11 • via Nuitee
G
Ganeva • family_with_children • bg
8
Nice
Pros:

The location was perfect.

Cons:

-

2026-09-10 • via Nuitee
R
rivi • extended_group • il
9
מיקום מעולה מלון נעים
Pros:

מיקום ונוחות

2026-09-09 • via Nuitee